Four Seasons Hotel Houston
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Historical Traveler Reviews Four Seasons Hotel Houston
Our stay was over a recent long holiday weekend, which might well have contributed to the "ghost town" atmosphere we experienced in this mostly business district hotel. The hotel itself seemed very aged, reminicent of an elderly former grand dame, only now holed up and alone. Spa services and amenities are limited; no manicures/pedicures to be had. Concierge did the best they could, but I ended up taking matters into my own hands and walking over to the brand new and hip Hilton nearby, for their rooftop spa services. That said, the Four Seasons Staff was ever pleasant and helpful, as they are in most every location. However, I believe in order to to still be called a FS, it is in much need of updates throughout.
What A Lovely Hotel
Stayed 1 night, Thanksgiving weekend. Because of the holiday, I received an excellent rate for a superior room. The location is near freeways, and around lots of good resturants. The staff professional and courteous. The room was very spacious. The bed very comfortable. The L'occitane amenities, a nice touch. Only three negatives. One big one was that the shower had a "slow" drain. The second was that the toilet required 2 flushes instead of one. The final negative, not so major was that the fabric on the furniture was a little worn. But overall, the room was very comfortable, I slept very well. Would stay there again.
My husband and I stayed here for a getaway weekend at the end of August. We stayed in a suite and it was absolutely gorgeous. The cleanest hotel room I have ever stayed in, hands down. The bathroom was a dream and the bath products to die for. No cutting corners anywhere here. The staff was very friendly and accomodating. Nothing was too much to ask for, including a diet Coke with lime. When they discovered they did not carry that particular beverage, they sent up a diet Coke over ice with FRESHLY SQUEEZED lime juice!! Too wonderful. Would never consider staying anywhere else and can't wait to do a weekend with the kids here.
I stayed at this hotel for one night, September 20, in room 401. I was looking forward to the Four Seasons experience in Houston, having been a guest at the New York, Seattle and Chicago properties in the past.
I was immediately struck by how dated and "brassy" the hotel lobby design looked. There was no sense of local character (is this just screaming modern "Texas"??? I doubt it...) There just wasn't any knock-em-out style as at other of this chain's properties.
My room was poolside, with a view to the hot tub and pool -- thank god there were no loud people frolicking out there, as it would have been quite noisy in my room. Lucky me!
Room 401 was no different, really, than any other nicer hotel. I am beginning to think I could walk in my sleep in many chain hotels and still know exactly where the desk, armoire, chair-in-corner-by-the-window and other furniture will be! And the window curtain was pulled off its track and was hanging listlessly -- no maid with even one eye should have missed that. I fixed it myself.
The soap and other appointments in the bathroom were L'Occitane (and the soap bar was nice and large, but wasteful in that it will be thrown out after one use). Nice but nothing special, really. Would have expected Molton Brown, Kielhl's or other higher end products. Towels were fluffy and did not have that awful burned smell so many hotel towels do, which was nice.
Room service meal was quite good -- shrimp cocktail and a bowl of French onion soup. Waiter was quite friendly and efficient. The menu selection was good but not if you are on Atkins or looking for something smaller. Why does every room service menu assume you are ready for a holiday feast when the best thing for late arriving biz travellers is a lighter fare?
Had breakfast in Quattro restaurant. I had a bagel and two poached eggs, but others had bigger meals -- it all looked very good. Mine was definitely fine.
Also attended a business lunch in a meeting room at the hotel and the food and service were VERY good. I would definitely recommend the hotel for a business meeting.
Biggest disappointment of all was when we were departing, they forgot to put my bag in the car along with the others from the cart. Not sure how they could have missed that (it was a bright blue carry-on)!!! Thank God I noticed en route to airport and we had to turn-around and go back to get it. Ugh. The desk clerk offered to pay for any taxi fare back to the hotel, but I did not feel that was ethical for me to accept since I had not been in a taxi -- nice gesture, though. Still, the damage had been done to my nerves if not my pocketbook.
All in all, hardly flawless and frankly, the Four Seasons company would do well not to have so much variation between its properties in terms of design and guest experience. I can't be bothered to wonder if one property will be so much better or worse than another. I will probably not return to this Four Seasons as an overnight guest (would do so for a business meeting, though), but would return to others in the chain without hesitation!
Absolutley Wonderful! These are the words that come to mind when I think of my 6 day stay at Four Seasons. The service of the staff is outstanding...they made me feel right at home in this Hotel. As a stranger to the City( my first time to Houston) I got amazing assistance from the staff who ensured I knew all I had to know before I ventured out.The rooms were great and so were the meals. I throughly enjoyed the gym and the Jacuzzi (the pool was closed for renovations when I was there).Excellent Hotel...No compliants!
Solid, but a little too old-school
Two quick preliminaries: (1) I love this website. I find that the user reviews on this website generally tend to be more accurate than any other third-party source. I encourage everyone to return the favor by posting a review whenever possible. (2) To provide context for the review, I am a professional in my early 30s.
Positives: Being the Four Seasons, this hotel is solid in many respects. My suite was nice and spacious and I liked the Health Club and Day Spa, on the fourth floor of the hotel, which I felt was a step up from the usual broom closet that most hotels call their fitness center.
Negatives: The decor was too dated (i.e., too many floral patterns) and the dining options were very limited, particularly since the food at the only restaurant in the hotel (Quattro) does not deserve to be at the Four Seasons. That being said, I feel the reviews are a bit too glowing. In New York City, many restaurants get overly favorable reviews from their patrons due to something I call the "Zagat" effect (the restaurant attracts a certain crowd and gets distorted reviews based on that particular crowd's likes and dislikes). I suspect that this Four Seasons hotel also suffers from the same syndrome.
Excellent choice of hotel convenient to action
The hotel is well located, very close to the sports arena and downtown hotspots. They have a complimentary town car that takes you to/from area locations (first come, first serve). As you would expect, service is refined and attentive. Everyone from the bell staff to the desk folks to the restaurant staff were on top of their game, using our names and treating us very well. We were upgraded to a one bedroom suite, which was just beautiful and very comfortable, as you would expect. The indoor jacuzzi is large, and located next to 10-12 treadmills - no waiting. The outdoor pool is large and quiet (well, at least when you swim with your daughter at 7am!). Don't miss the Sunday brunch. It's expensive ($29 pp), but the selection is excellent and the food is all well prepared. This was my first stay at a Four Seasons, and it was well worth it, particularly at the weekend price (under $200).
What a great weekend trip!
My husband and I spent the weekend at the Four Seasons in Houston 10/31 - 11/02. We're Dallasites so Houston is a good weekend trip. What a wonderful place! The service was impeccable, the concierge was WONDERFUL and our room was top-notch! Dinner at Quattro was fantastic but the mood was knocked down a notch or two because some quilting convention was in town and many of the people attending ate at Quattro the same night we were there. I don't want to get off on a tangent but...if you're going to eat at the hotel restaurant at the Four Seasons, do NOT wear a sweatshirt, jeans and a fanny pack and PLEASE try to use some manners while at the dinner table. Alright...back to the hotel. We stayed at the FS on the Bed and Breakfast package which included breakfast and valet. Each day we received our in-room breakfast with a duplicate receipt that said "Room Charge - $0.00" yet each day we had a charge for the meal. When I inquired about it upon checkout I was told that gratuity was not included in the package. I informed the front-desk guy that the card they gave us when we checked in did not say that anything was excluded...it said "Full American Breakfast from In-Room Dining." Each other time I stayed in a hotel on a package like this, it was specifically stated what was and was not included. The on-duty manager agreed that the wording was vague and removed the charges from our bill. Other than that, we had a FABULOUS time. The view was great, the company was great (LOL!) and we'll definitely stay at the Four Seasons again!
Enjoyed The Four Seasons Houston
Spent a long weekend at Four Seasons Houston in the dead of summer.
Excellent, large, clean room with outstanding service from all hotel employees. Very professional and courteous, attentive to your needs without being overbearing. Nice gift shop with newspapers, snacks, sundries, etc...Big outdoor pool with staff providing you with large plastic cups of ice water. Real good health club for serious workout enthusiasts. Cybex equipment -about a dozen different stations, plus treadmills, bikes with tv monitors. Nice whirlpool right off health club. Ten-minute walk to Minute Maid Park for Astros baseball, although be alerted that there seems to be an inordinate amount of construction work going on around Houston downtown streets, making it somewhat hazardous for pedestrians. Am looking forward to going back to the Four Seasons Houston - Very clean, nice, elegant, but no pretense. Not at all stuffy.
What you'd expect
I've stayed at the Four Seasons many times on busines trips to Houston and its what you'd expect from that chain. Wonderfully run, service is top notch. A great outdoor swimming pool (heated, I think). Great restaurant, with a superb breakfast. I'm pretty sure there isn't anything anywhere near as good in downtown Houston.
TripAdvisor Reviews Four Seasons Hotel Houston
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