Four Seasons Hotel Cairo at Nile Plaza
How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
- Fitness/Health center
TravelPod Member ReviewsFour Seasons Hotel Cairo at Nile Plaza
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Four Seasons Hotel Cairo at Nile Plaza
Calm and Elegant
Cairo can be a bit daunting--but the Four Seasons Nile Plaza is a luxurious and relaxing oasis. We were lucky to have a suite on the 16th floor overlooking the Nile. The views were breathtaking and the soundproof doors kept out the constant street noise. The decor was modern and tasteful and the service was superb. We had dinner at the Spice Restaurant--an upscale Chinese offering-- and it was excellent. The Spa at the hotel was very nice and the work out room had a lovely view of the Nile as well. For the price, the hotel offered an excellent value and I would not hestitate to recommend the Four Seasons Nile Plaza to anyone headed to Cairo.
Hotel was wonderful. Room was huge and immaculate. Pool area is lovely-surroundings are really classy but you do hear the noise from city. Best point about hotel was the staff- very very polite and attentive (if anything-reception staff let the side down, but only slighty.)
We ate in both restaurants- food and service excellent. I preferred the Lai Thai restaurant but thats probably just personal choice.
We took 2 tours and although these are expensive when booked through the hotel they are definately the best way to see and learn about the major attractions (our attempts at finding our own way around always seemed to end in disaster!!). We had the same guide on both occasions and she was excellent, also travelling by mercedes certainly feels a lot safer than the cabs hailed from the street!
Overall- hotel aint exactly cheap, but, in my opinon, its well worth the money.
Great Cairo Hotel
We stayed here for four nights in a recent week-long trip to Egypt. The hotel was great; we had a room facing the Citadel and the city of Cairo. Rooms were large and super clean. Had a problem with our shower that was quickly fixed.
We had two great massages at the Spa.
We arranged a trip to Giza, Memphis, and Saqqara that was mediocre at best. However, this was probably just a result of the particular tour guide we had.
One definite recommendation: if you are flying into Cairo, ARRANGE TO HAVE THE FOUR SEASONS PICK YOU UP AT THE AIRPORT. After our flight from NYC via Amsterdam, and then the circus that is Egyptian Immigration, it was great to get into the Four Seasons Mercedes Benz and be wisked ot the hotel. Truly worth whatever we paid for this ($40 each way?).
A great hotel, definitely as nice as any of the Four Seasons in the States.
We spent 3 nights at the Four Seasons at Nile Plaza, from march 26th. I could not recommend it any warmlier.
The access, desks and lobby are pure luxury in the Four Seasons style, that is grand, plush, attractive. They are nowhere close to the shouting nouveau riche style of the Grand Hyatt next door.
After the smoothest check-in, we were showed to our Deluxe room, on the 20th floor. No hint that your are staying in Cairo, but who cares, the terrace has a dramatic unspoiled view over the Nile, and in the backgroung, over the Gizeh pyramids. Despite heavy traffic, it was very quiet, and we could not leave the armchairs on there, never got tired of that view.
Bed is perfect, but do I really need to say that ? Great bathroom, although I am not crazy about the rug on the marble floor. L'Occitane products, as always, may be not in the same profusion as in other Four Seasons. Just go to ask for more, and they get there in a jiffy.
Buffet-style breakfast is exquisite, apart from the bakery part which needs improvement. Food does not come in great quantites at once, but dishes keep being replenished.
All restaurants offer dramatic views over the Nile. I would recommend calling a couple of hours ahead, just to make sure you get a table in front of the windows.
Bella has the most exquisite "Antipasti" buffet I have ever seen. It is to be raided !
The swimming-pool is beautiful, and very quiet, although I don't understand why they feel they must play music all the time. Very goog loungers, with huge towels, and the staff runs each time you look at them, even remotely. There is sun only in the morning (it sits at the back of the hotel), but I don't feel it is a problem, because it can get very, very warm there.
Quality of service really stands out, especially for Egypt. Most of the staff, even at a senior level, is egyptian which I find good, and all master english well. Not once were our requests misunderstood, whichever they were. All really go the extra mile to please you, always smile, have a nice word. But they never come to be intrusive. Still, this Egypt, and some things might come a little too early, or too late (but inly slightly) because they might not grab the importance of "in due time". This is noi big deal, really.
They even throw a free late check-out until 10 pm on our last say, which was more than I expected.
All this comes at a price, even for Egypt. Hey, this is Four Seasons. Still, it is only a fraction of what you pay for in Europe or in the US.
PS : the part from a previous review about the shining shoes is true. Ours also looked better than new !
Loved it but...
Stayed at the Four seasons Hotel Cairo at Nile Plaza in January. It was the last leg of our trip that included a small hotel in Zamalek as well as a week long cruise on the Nile. The room was extraordinary and although they did not have a room with two beds for my mother and myself they provided one of the most luxurious rollaway beds I have ever experienced. The location was perfect and the tourist police that assisted us across the street every time we ventured out were great!! The breakfast buffet was to die for but the front desk never mentioned where it was located even though it was included in our room rate. Had dinner our last night there in the italian retaurant and wished we hadn't. Very uppity, even for a Four Seasons. Felt very uncomfortable and was scolded for what I ordered ( I ordered two pastas...God forbid!!). The music in the italian restaurant was the same song over and over. Very annoying!!
Did enjoy some treatments at the spa which were all that is expected and dined often for lunch at the pool. If you do nothing else in the hotel while you are there, have a meal at the pool. The staff was exceptionally attentive and very fun!
I loved the heated bathroom floors as well as the little Four Seasons ribbons that came on our dry cleaning. The hotel directory says you can walk right into a shopping area from the hotel but at the time we were there it was not an option. We shopped at the hotel across the street.
We had to depart the hotel at 4am to get our flight home and when I inquired at the front desk about bell service for our bags, I was literally snapped at. Although it was early morning, I felt their customer service should not have been as lax as it was.
Besides the small snafus we experienced, I must say, The Four Seasons Hotel Cairo at Nile Plaza was an overly sweet experience!
One expects fabulous service at Four Seasons. However, this property goes the extra mile and is the best of the best. Upon arrival from a week on the Nile we presented disheveled, dusty, exhausted guests. We were whisked through check in and shown to our Nile view room. The beds were very comfortable, the bath room suite beautiful as well as thoughtfully designed and the service impeccable. My hiking boots were given complimentary cleaning, without asking, and polishing and looked better than new! The only problem that we had was getting a bit lost on the way to lunch but friendly staff is posted at strategic locations to guide one back on the right course! The food was very well prepared and there was a wide selection to choose from. I can not say enough that the tariff is worth every cent. Treat yourself while in Egypt enjoying the splendours of past ages with this modern marvel of good taste and excellent service.
The Four Seasons Hotel Cairo at Nile Plaza is absolutely the most beautiful place to stay. I was greeted at the airport by warm staff, and enjoyed a comfortable (albeit long) ride to the hotel in their luxury Mercedes car. Upon arrival at the hotel, I was welcomed into a beautiful, sophisticated lobby bedecked in wood and silk. Check-in was fast, and the staff were very welcoming. The room was unbelievable; I had a Nile view room, and the view from the balcony was to die for, especially at night! Greens and yellows were abundant in the room, technology was state-of-the-art, and the bathrooms (complete with double vanity, bathtub, and separate shower stall) were ultra-luxurious! Room service was delicious and efficient! Visit Bella, the Italian restaurant; the food is seriously unbelievable! I recommend the tomato soup, along with the steak fillets... My mouth is watering at the sheer thought! The health facilities were new and glimmering: the spa (sauna, steam room, and massage rooms) was comprehensive and had something for everyone! As for the swimming pools, there were indoor and outdoor pools to suit all swimmers! Landscaping was relaxing; if it wasn't for the perpetual sound of Cairo traffic, the hotel would be a resort! Check-out was speedy, and the car whisked me to the airport for my flight. The Four Seasons Hotel Cairo at Nile Plaza is a true wonder: don't stay anywhere else but here!
Only place in Cairo
First, i lived part time in Cairo for two years, so i know the city pretty well, including the hotels.
The only one where i stayed at is the Four Seasons, for one week, though i visited all the others for different purposes.
Believe me, this is by far the best place to go.
The place is very very beautiful. It's just the greatest place to stay at in cairo.
Rooms are wonderful, service out of this world (I saw many excellent hotels in the world , and this one is among the best). All other places in Cairo are crappy, just good for backpackers.
It's a bit offset from the city "center" if such a thing exists, but anyway, cabs are very cheap (pay less than 8 EGP to get downtown)
Outstanding Luxury and Service
We stayed here in February, 2004 for two nights. This hotel does not disappoint! As a member of the Four Seasons chain, you expect five star service, luxury, accommodations, etc. And you get it all here. The location is across the street from the Zoo on one side and facing the Nile on the other side. Our room, on a high floor, had a view of the Pyramids on the days it was not too smoggy to see them. The room was a good size with beautiful, tasteful furniture and the bathroom was terrific--lots of water pressure, shower stall, separate bathtub and plenty of amenities, such as the usuals of shampoo, body lotion, but also, cotton swabs, cotton squares, emery board, magnifying mirror with light as well as plenty of towels. The bar/lounge serves light food and is very pleasant day and evening. We sat here one morning into early afternoon and the servers could not have been more pleasant in constantly serving us. The restaurant breakfast buffet was outstanding with fresh cooked eggs if you wished. We also had dinner there one night (Valentine's Day, which we had no idea was celebrated so widely in Egypt) and the meal was very good. The hotel is attached to a small shopping arcade with not a mass market chain store in sight! There is also a spa in the hotel which offered massages as well as nail care, facials and such. We had massages that were excellent. If you are arriving by plane and must come through customs, the hotel offers a service (for a fee) of picking you up at the airport right as you come off the plane and taking you through customs, arranging for the visa stamps, picking up your bags and loading them into a car which then drives you to the hotel. I would highly recommend this service, particularly if you have never been to Cairo as the airport is all frenzied activity and we would have been very uncomfortable without someone shepherding us through. I would stay here everytime I came to Cairo.
TripAdvisor Reviews Four Seasons Hotel Cairo at Nile Plaza
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