Four Seasons Hotel Cairo at the First Residence
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Historical Traveler Reviews Four Seasons Hotel Cairo at the First Residence Giza
Service par excellance!!
The hotel itself, rooms, staff, restuarants, and facilities are exceptional and need no futher elaboration. An added service available is being met at the airport and transported to the hotel, a service we used. In all our travels we have not seen such efficiency! As we entered the baggage terminal the Fout Seasons staff was there to greet us; had us out of the terminal into a transport with such skill and speed; were greeted by name at the hotel as the vehicle arrived; and into our sumptious room seemingly before we knew what was happening. Bravo to the hotel and its efficient staff!
World class city refuge, fantastic service culture
It is a modest affair as most Four Season hotels go, but the staff made a real difference with their enthusiasm and genuine warmth. I can not say I liked Cairo very much, it is dirty and noisy beyond endurance and I found myself coming back to the hotel to restore sanity and standards. The lay-out is quirky and the building is dated but the management obviously understands how to make travelers welcome. Do make use of the hotels limo service. It is reasonably priced and carries little comforts such as refreshments and wet cotton towels, essential btw meeting while you are stuck in the notorious Cairo traffic.
We got in on a late flight (3am!) and had arranged to get the "Meet and Greet" at the airport. Our man took our passports and took care of everything for us while we waited for our luggage. This included a ride in a BMW(waiting at the terminal)with hot towels and cold bottled water. It was worth every penny after our exhausting flights and delays!!! Another man met us in the lobby and took us directly to our room. I'm not sure if this was because we were so late or if it was included in the meet and greet, but it was a nice touch.
I travel frequently around the world and have stayed at many of the best Four Seasons and Peninsulas in the world -- this hotel (which I have visited three times) ranks right up there with the best. The hotel is located a bit out of the way, but its location on the opposite side of the river from the museum and historic cairo allows for beautiful views and a little bit less noise in a cacaphonous city. One side of the hotel has distant views of the pyramids (if the smog clears), while the other offers nile views (albeit obstructed somewhat by tower that is part of the First Residence complex).
This hotel is an oasis of calm in an otherwise hectic city. Set on the quieter side of the nile, this hotel is a glamourous haven patrolled by glamourous staff, who are only too keen to help with any query. This hotel is sheer discreet elegance, where the hotel security appear looking like members of the FBI from nowhere to help you find your way around this maze of a hotel.
Elegance and sublime service
An oasis of tranquility from the hustle and bustle and heat of Cairo. We stayed end of June for 4 days and wished we stayed longer. Descreet, attentive service. Beautiful rooms and relaxing pool area. Food wonderful. Could not be better. All you would expect and more of a Four Seasons Hotel. Do not consider staying anywhere else in Cairo!
Excellent Cairo hotel
Stayed twice with my family at this superb hotel.Faultless service,lovely rooms, excellent food especially the Thai restaurant .Slightly confusing layout by there are always plenty of charming staff to point you in the right direction.
I had erroneously booked the First Residence instead of the Nile Plaza, but have to admit we were pleasantly surprised. The location of the First Residence is away from all the hustle/bustle of the constant honking of cars whereas the Nile is smack in the middle of it. Attached to the First Residence is an upscale shopping mall which has a very nice indoor cafe stocked with great late night desserts. The staff was very helpful, spoke English and went over and beyond (a bit too much) with any special requests that we had. The breakfast buffet was plentiful offering hot/cold dishes and the Thai restaurant's food was delicious! High tea (complete with piano player) was a great afternoon refresher after our long journey to the pyramids. The beds were very comfortable and bathrooms were spotless stocked with a generous supply of L'occitaine products, my favorite. The tours were priced a bit high, so we went through an agency and found a great guide (see cairo) and saved about half off the hotel's prices. I would definitely use the hotel pickup at $70.00USD because they let you go to the front of the long line at the airport and the driver takes care of all the paperwork for you. Should I ever visit Cairo again, I will only stay at the First Residence.
We spent 2 nights at Four Seasons Cairo in February 2003. Cairo is a difficult city for the picky traveller and staying at Four Seasons eases your life in many ways. The hotel is clean, rooms are large and have the best amenities that you can probably find in Cairo. The flower arrangements within the hotel pleased us very much. The staff seemed somewhat undertrained and the number was less than needed as they were very busy for most of the times. We decided to hire a full day guided tour of the pyramids and the Egyptian Museum from the hotel. The quoted price was very high and when we hesitated they halved it immediately. Not a good mark for such an hotel.
The Residence Cairo meets the exacting standards of the Four Season's Group. Our deluxe Room offered views of the Pyramids and the Nile and included all the extras to make you feel special i.e. fluffy robes and slippers, spa bathroom products, DVD player and CD music system.