Four Points by Sheraton Los Angeles International Airport

We paid only about $70 for a night here, and frankly were very surprised that this hotel had the well-respected Sheraton name behind it. The place is pretty much a dump! We had to access our room via an outside corridor overlooking the parking garage, which lent to the cheap motel feeling. There was no mini-fridge. The walls were paper-thin, and we could hear entire conversations from the neighbors next door. Finally, the $10 parking charge for GUESTS, no less, was absolutely ridiculous. Guests should be able to park for free, with proof of their stay.

I've stayed at this property three times in the last twelve months and I have found it more than acceptable. Convenient to the airport and the freeways, satisfactory service, and great beer bar. After staying at the hotel I decided to check the reviews and was shocked to see the bad reviews. I am a Starwood Preferred Guest and perhaps I get a better room and better treatment, but I did not have the experience the other reviewers mentioned. You get what you pay for and this is not a place to spend your honeymoon, but if you're on business and need a airport hotel for the night this hotel is fine.

Stayed in this hotel just for one night. Flight was very late, easy pick up from arrivals, checked in quickly, room was adequate with free high speed internet access. Its grand to overnight.

We decided to book a 4-day stay during Christmas. This hotel looked good from its pictures, but they were sure deceiving. While the lobby looked beautiful, the guest rooms were in horrid condition.

We paid $10/day for self-parking, but the parking lot was often filled to capacity. On more than one occasion, we paid extra to park next door at the Renaissance Hotel. We were given the run-around when asking for a refund of the Four Points charges. We later found out that the parking lot was filled due to a large number of people taking advantage of the "Park and Fly" packages! In other words, guests who were no longer staying at the hotel got the privilege of taking up the minimal space in the parking lot while the rest of us were stuck.

We had a room accessible from the outside. As previously described, the furnishings were worn and the bathroom was in desperate need of an update. The funny thing is: While our heat worked the first day, it stopped working the following day. When we switched it to A/C on a fluke, the hot air returned!

Even though we were on the SPG floor, we did not receive the special service we expect as members. The USA Today was not delivered to our door, and the snacks consisted of a bowl of apples in the hallway each morning.

The only plus from our stay there was the restaurant staff. We ate breakfast there 3 mornings, and the service was excellent. The food was decent as well.

I have stayed at Four Points in the past and received much better service and amenities. This hotel needs to transfer names to Econolodge, Red Roof, etc. as this is clearly in the category in which it belongs.

Thoroughly agree with earlier reviews. Stayed here for one night.

Access to my room was from an exterior walkway, circa 1955, furnishings were shabby and the bathroom pathetically old. Plenty of noise throughout the evening with guests coming and going along the walkway and from other rooms and bathrooms made sleep difficult to say the least. If you are contemplating staying here do yourself a favour and don't.

Hotel had great rates for the new year and the pics looked great online. Lemme first say they checked us into a room that you had to go outside on the terrace to access. In the winter.. not fun. No heat in the room, asked for it be turned on and it took several hours to heat up! The room seemed old, tiles in the bathroom etc, so was quite shocked. However I called the front desk and asked to be moved which they did the next day (1/1/04). Our next room was soooo much better (or our expectations were lower?) very clean, looked new, even the t.v. was a newer model. Restaurant food was great, service at the bar was horrid, prices exorbitant of course, parking $10 a day for guests??

Won't be back but our stay was satisfactory for the price ($64/night).

We were assigned a room facing the pool. The room was very hot and stuffy. The airconditioning was not working. We tried to complain but it fell on deaf ears. We ordered room service and it was 1.5 hours late. We were bone-tired since we just came in from a transatlantic flight with my 2 1/2 yr old son. The room was old and in need of a renovation. Please stay elsewhere if you want to be comfortable. The internet connection was almost non-existent.

This hotel is gross. If you absolutely must stay here, by all means do not stay in the rooms whose doors face the pool. We were assigned a room in this area and had the pleasure of discovering old, dirty dishes from someone's room service outside our door, not to mention the moist carpeting in the room or the PUBIC HAIRS in the bathtub. We also tried to log onto the wireless network boasted about in the room brochures, but were unable to. We called the front desk and complained, and were given a new room in a different wing of the hotel. This one also had some nasty hairs in the tub - clearly someone is not cleaning properly - but we were too tired to complain yet again. Besides, the new room was indeed better than the old one, if just marginally.

Terrible service and the quality of the hotel is extremely poor. Stay next door either the Marriott or the Renaissance.

We stayed here because we were flying out of LA early in the morning.

Our room wasreally nice and very comfortable. We ate in the restaurant and the food was great. staff were very helpful