Crowne Plaza Newark Airport
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How has this hotel rated in the past?
- Airport Transportation
- Shuttle bus service
- Room service
- Swimming pool
- Free High-Speed Internet
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TravelPod Member ReviewsCrowne Plaza Newark Airport Elizabeth
After being to the days inn next door and surviving, this is the greatest hotel in the world right now
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Crowne Plaza Newark Airport Elizabeth
Four Points, two stars
thia is a barely acceptable 2* property that is suitable for a one night stay before your flight, but that's it. Can't understand why this has been rated as a 3* by others, but it does not come close to a 3*. Used Priceline for two recent stays, but I would not have picked this hotel if I had my choice. You won't be venturing far from this property as it not in a decent part of town.
Pretty disappointing for a 4 Points
Got it on Hotwire, for an OK price, but not stupendous. Four Points hotels are typically among the better of the value lines of the big chains. This one is well below. The rooms were not clean, the place is hard to find, the lighting is poor, the pool was closed.
Their envelopes for the room keys proclaim "try our free in-room internet" until you find that it is only in the lobby, and it costs.
You cannot put a rollaway in the large, 2 bed rooms, but you can in the smaller, king-bed rooms. They say that it is due to fire regulations. The odd thing is that putting the rollaway in the small room definitely creates a fire safet hazard, but putting it in the larger room (not allowed) would not. Bizarre.
A good thng: the hotel is very convenient to the airport, and you can park there for a very low $7 per day.
The place is not worth it unless you get a great deal.
OK choice for a last minute trip
My wife and I decided at the last minute for visit NYC to check out "The Gates" exibit and visit friends for the weekend. With nothing available in the city, we looked to Newark and found this place. The staff was friendly, the property conveniant to EWR and the train into the city, and the hourly shuttle to EWR was dependable. Personally, I think 3 stars may be a bit much for the room quality. The room was no smoking, but the we could smell smoke in the hallways and through the vent in the bathroom. The TV remote control did not work. All and all, there is room for improvement.
I would never recommend staying at this hotel. My husband and I stayed there on Dec. 22, 2004. We arrived at 2am and just wanted to get into our room and go to sleep. Unfortunately, we were greeted by rude employees to start. We had to struggle with our luggage as the security/door person looked on (wouldn't even hold the door). Afterwards, the front desk person with no personality and quite rude, checked us into a room that was either occupied or just not cleaned yet. WE went back downstairs and got a new room which had no heat. We called to the front desk and asked if they could bring us keys to a new room. The answer was "no." We were so tired that we just stayed in the room. We noticed that there was one glass, one coffee cup, no extra blankets, no extra pillows, and sheets soooo thin that you could see through them. As we bundled up with all our sweatshirts on and crawled into our bed, we found that the TV remote wouldn't work. IT was just one thing after another. Not to mention, the location was bad. We were starving and there was nothing in the hotel and nowhere safe to go get a bite to eat. The whole hotel looks run down and old. Please don't stay here if you can help it!!!!!!
A nice place to stay.
My girlfriend had booked this hotel before reading any reviews. She got a good discount through her work. We later checked the reviews and they didn't seem very positive. So naturally we were skeptical before venturing off. We had a difficult time finding this hotel. We used Mapquest but it wasn't clear enough (there are so many highways in the area). We eventually ended up at another Sheraton and they sent us in the right direction. The hotel was very clean. Everything from the front desk to the bathroom of our rooms. The housekeeping staff always made our beds every morning and made sure the supplies were stacked up. We couldn't hear anyone in the rooms near us, and the airport couldn't be heard as well. But, I'd reccomend anyone staying here to bring their own pillows, as the hotel's was very uncomfortable. Other than that, this place was fine.
A Four Points Sheraton , is it really ??
First the hotel is very difficult to find. When I walked into the hotel the desk person was talking to a customer on the phone. He was very rude and hung up on the person. The person was inquiring about the room rate. I ask him was he all right and I must say he was very polite to me. But the first impression and how you treat any customer is important. The outside of the hotel was not what I would expect from a Sheraton, the parking lot and entrance needed cleaning. The rugs in the hotel could do with some cleaning and hallways had debris. Some of the elevator walls had screw holes in them. In the bathroom, the water drained very very slow. There was mildew around the bottom of the tile and the grout need cleaning in the tub and floor. I had to move the bed to get sometime and you could tell it had not been cleaned in sometimes. Carpet in general needed a good vacuum and cleaning. My husband had breakfast; there is a breakfast buffet, limited selection. He paid $13 which included tip. We found a diner on Dowd ST. (Skyline), which was really good and we ate for $13 for the both of us and this included the tip (breakfast). This hotel was not what you would think a Sheraton would be. We will not stay there again; we were there 4 days. It was close to NYC, which was good for my daughter's move in to NYU. Our stay was from 8/28 - 9/1/04. By the way I am a Sheraton Starwood's Owner.
Decent three star
Calls iteslf a three star and is a three star, rooms were clean, decent. Common areas (aside from the main lobby which was quite nice) could use better cleaning and some restoration. Pool is o.k. nothing special, outside pool area (tiny) is just same pool connected by glass door. Otherwise staff was helpful. Although the Sheraton website says the buffet breakfast is complimentary, they failed to inform / give us meal vouchers upon check-in and we were asked by the waiter to retrieve meal vouchers from the front desk while eating breakfast. Front desk staff said buffet breakfast wasn't complimentary but did comp us on my word it was in the website.
For the adventurous only...
THIS was interesting!
Does the Sheraton Corporation know about this place? The best parts of my stay were the easy check-in procedure, the well-appointed and clean room, and the cheerful, competent waitress in the restaurant. However, the walls may be constructed of multiple layers of wallpaper and not much else; soundproofing is non-existent here. The turnpike going by the hotel emits a dull roar at all hours of the day and night. I could hear people in the outdoor pool eight floors below. Even with the TV on, I could hear the intimate activities of the people in the adjacent room; their interactions and conversation were clear enough to tell that the man may need to talk with his doctor about the "little blue pill". Needless to say, a sound night's sleep was not something I enjoyed here. My meal in the restaurant was a mixed experience. The food was OK, and the waitress was professional and kind. However, someone in the kitchen was having a bad day, throwing things around and shouting "shut the ---- up!" to another employee. This is the only Sheraton I've ever stayed in that had gang-related graffiti in the elevator. I had reserved my room through the Sheraton website, pre-paying to lock in an $85 rate. Upon check-out, the front desk tried to charge me $109 for the night. Not cool. I complained, and the clerk proceeded to have a conversation with another employee in Arabic before finally adjusting my bill to the correct rate. Definitely not up to the usual Sheraton standards. I've stayed at $30/night motels in Kentucky that were better.
What a Waste!!
This Sheraton definetly gives the Sheraton chain a bad reputation. From the first day I arrived the workers were rude and then tried to over charge us. The rooms though was the worst. First they placed us on the smoking floor and I specifically asked to be on a non smoking floor, after a long wait they changed the room for us but it was just as bad as the first room they gave us. I was upset because the price I paid I expected more, I should have just stayed in the econo lodge which was cheaper and cleaner. The floor was dirty, the sheets were dirty and the bathroom was not even stocked properly. Overall this place is the worst I suggest that they rennovate it quickly or they will lose a alot of service.
Not clean, period.
I am not sure how this hotel even gets 3 or 4 star rating. The sheets are not clean, nor does the carpet. The bed wasn't even made when I got in. Front desk staff appeared to be fine but not organized. If you get your own transportation and are on budget, I would recommend you to stay somewhere rurual, such as avenel, nj, and drive around to find something to eat. At least those places get cleaner sheets and room.
TripAdvisor Reviews Crowne Plaza Newark Airport Elizabeth
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