Crowne Plaza Newark Airport
Travel Blogs from Elizabeth
Ici Virginie sans Agnès mais avec Françoise et Pierre.
L'aventure commence fort... Notre vol de Londres à Bruxelles avait un peu de retard mais rien d'alarmant (10 min)... Nous arrivons à Londrons et restons bloqués de longues minutes sur le tarmac en attendant qu'un emplacement se libère. Une fois arrivés à quai après 20 …
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How has this hotel rated in the past?
Historical Traveler Reviews Crowne Plaza Newark Airport Elizabeth
Four Points, two stars
thia is a barely acceptable 2* property that is suitable for a one night stay before your flight, but that's it. Can't understand why this has been rated as a 3* by others, but it does not come close to a 3*. Used Priceline for two recent stays, but I would not have picked this hotel if I had my choice. You won't be venturing far from this property as it not in a decent part of town.
Got it on Hotwire, for an OK price, but not stupendous. Four Points hotels are typically among the better of the value lines of the big chains. This one is well below. The rooms were not clean, the place is hard to find, the lighting is poor, the pool was closed.
OK choice for a last minute trip
My wife and I decided at the last minute for visit NYC to check out "The Gates" exibit and visit friends for the weekend. With nothing available in the city, we looked to Newark and found this place. The staff was friendly, the property conveniant to EWR and the train into the city, and the hourly shuttle to EWR was dependable. Personally, I think 3 stars may be a bit much for the room quality. The room was no smoking, but the we could smell smoke in the hallways and through the vent in the bathroom. The TV remote control did not work. All and all, there is room for improvement.
I would never recommend staying at this hotel. My husband and I stayed there on Dec. 22, 2004. We arrived at 2am and just wanted to get into our room and go to sleep. Unfortunately, we were greeted by rude employees to start. We had to struggle with our luggage as the security/door person looked on (wouldn't even hold the door). Afterwards, the front desk person with no personality and quite rude, checked us into a room that was either occupied or just not cleaned yet. WE went back downstairs and got a new room which had no heat. We called to the front desk and asked if they could bring us keys to a new room. The answer was "no." We were so tired that we just stayed in the room. We noticed that there was one glass, one coffee cup, no extra blankets, no extra pillows, and sheets soooo thin that you could see through them. As we bundled up with all our sweatshirts on and crawled into our bed, we found that the TV remote wouldn't work. IT was just one thing after another. Not to mention, the location was bad. We were starving and there was nothing in the hotel and nowhere safe to go get a bite to eat. The whole hotel looks run down and old. Please don't stay here if you can help it!!!!!!
My girlfriend had booked this hotel before reading any reviews. She got a good discount through her work. We later checked the reviews and they didn't seem very positive. So naturally we were skeptical before venturing off. We had a difficult time finding this hotel. We used Mapquest but it wasn't clear enough (there are so many highways in the area). We eventually ended up at another Sheraton and they sent us in the right direction. The hotel was very clean. Everything from the front desk to the bathroom of our rooms. The housekeeping staff always made our beds every morning and made sure the supplies were stacked up. We couldn't hear anyone in the rooms near us, and the airport couldn't be heard as well. But, I'd reccomend anyone staying here to bring their own pillows, as the hotel's was very uncomfortable. Other than that, this place was fine.
First the hotel is very difficult to find. When I walked into the hotel the desk person was talking to a customer on the phone. He was very rude and hung up on the person. The person was inquiring about the room rate. I ask him was he all right and I must say he was very polite to me. But the first impression and how you treat any customer is important. The outside of the hotel was not what I would expect from a Sheraton, the parking lot and entrance needed cleaning. The rugs in the hotel could do with some cleaning and hallways had debris. Some of the elevator walls had screw holes in them. In the bathroom, the water drained very very slow. There was mildew around the bottom of the tile and the grout need cleaning in the tub and floor. I had to move the bed to get sometime and you could tell it had not been cleaned in sometimes. Carpet in general needed a good vacuum and cleaning. My husband had breakfast; there is a breakfast buffet, limited selection. He paid $13 which included tip. We found a diner on Dowd ST. (Skyline), which was really good and we ate for $13 for the both of us and this included the tip (breakfast). This hotel was not what you would think a Sheraton would be. We will not stay there again; we were there 4 days. It was close to NYC, which was good for my daughter's move in to NYU. Our stay was from 8/28 - 9/1/04. By the way I am a Sheraton Starwood's Owner.
Decent three star
Calls iteslf a three star and is a three star, rooms were clean, decent. Common areas (aside from the main lobby which was quite nice) could use better cleaning and some restoration. Pool is o.k. nothing special, outside pool area (tiny) is just same pool connected by glass door. Otherwise staff was helpful. Although the Sheraton website says the buffet breakfast is complimentary, they failed to inform / give us meal vouchers upon check-in and we were asked by the waiter to retrieve meal vouchers from the front desk while eating breakfast. Front desk staff said buffet breakfast wasn't complimentary but did comp us on my word it was in the website.
What a Waste!!
This Sheraton definetly gives the Sheraton chain a bad reputation. From the first day I arrived the workers were rude and then tried to over charge us. The rooms though was the worst. First they placed us on the smoking floor and I specifically asked to be on a non smoking floor, after a long wait they changed the room for us but it was just as bad as the first room they gave us. I was upset because the price I paid I expected more, I should have just stayed in the econo lodge which was cheaper and cleaner. The floor was dirty, the sheets were dirty and the bathroom was not even stocked properly. Overall this place is the worst I suggest that they rennovate it quickly or they will lose a alot of service.
Not clean, period.
I am not sure how this hotel even gets 3 or 4 star rating. The sheets are not clean, nor does the carpet. The bed wasn't even made when I got in. Front desk staff appeared to be fine but not organized. If you get your own transportation and are on budget, I would recommend you to stay somewhere rurual, such as avenel, nj, and drive around to find something to eat. At least those places get cleaner sheets and room.