Four Points by Sheraton Cocoa Beach
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
- Free High-Speed Internet
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Historical Traveler Reviews Four Points by Sheraton Cocoa Beach
We stayed here on the 14th of March. During the height of spring break. We encountered no problems at all. We arrived really late and the staff was very accomodating. Check in took about 2 seconds. The room was absolutely fine. We were five total. Two double beds and a couch. Everyone was comfortable. We bumped into a group of spring breakers in the hall and they apologized for being in our way. No problems here would stay again.
Nos alojamos aquí el 14 de marzo. En plenas vacaciones de Spring Break. No tuvimos problema alguno. Llegamos muy tarde y el personal fue muy acogedor. Registrarnos nos llevó unos dos segundos. La habitación estaba perfectamente bien. Éramos cinco en total. Había dos camas dobles y un sofá. Todo el mundo estaba cómodo. Nos topamos con un grupo de jovenes en plan vacaciones de Spring Break en el vestíbulo y se disculparon por meterse por en medio. No tuvimos ningún problema, nos alojaríamos aquí de nuevo.
It's not what we expected
My husband and I stayed at this hotel this past weekend. While the room decor is attractive, surfing pictures, surf board lamps etc., the suites are a disappointment. First of all the rooms are not separated with a door that closes so the bedroom and the living room have only a half wall separating them. This was a real problem for us as my husband likes to stay up late and either watch tv or read a book and couldn't do either as I wanted to go to bed and sleep. The television is opposite the dividing wall so the person in the bed cannot watch the tv properly at the same time as the person in the living room. It's just very ergonomically badly designed.
I tried to sleep while my husband read in the bathroom but the air conditioning compressor was so loud that every time it kicked in, it was very annoying and I couldn't get to sleep at all. This is a brand new hotel so I was expecting a much quieter a/c system. My husband came to bed and I just lay there tossing and turning and listening to the noise of the a/c!
At 4:30 a.m. I went downstairs and asked the front desk clerk if he could comp me a room just for a few hours to get some sleep (since I am Gold SPG member) and he said he couldn't do that. I went into the computer room and spent the next hour searching on line for another hotel to move to that night and eventually found an awesome Residence Inn on Cape Canaveral. I sat on the second floor of the hotel until morning in a chair stairing into space as I couldn't go back to my room and read a book or watch tv or I would have woken up my husband. I couldn't sit in reception because some weird guy was lying on the couch sleeping....no clue who he was.
Also in the morning, we tried to have breakfast at the Shark Pit Grill restaurant but after sitting and being ignored for 10 minutes, we gave up and went to McDonalds.
The hotel is not up to par with normal Starwood properties in my opinion.
I have stayed at Sheraton hotels all over the world. This one is the worse. I lived in a Sheraton in China for three years that would put this hotel to shame. I had a bad feeling about this hotel before I got there and I was right. A hotel in a surf shop, give me a break. I should have stayed in the Doubletree. I will be going back next week and that is what I am planning to do.
My boyfriend and I were weary to make reservations at this hotel b/c the hotel itself does not have any pictures posted anywhere. It made us wonder what they were hiding, and we wish would have listened to our instincts! Instead, we booked this hotel for 3 nights in April b/c we recently stayed at a Sheraton Starwood Resort hotel in California that we were very impressed with. We were very disappointed to discover that the hotel is located in a parking garage/surf shop. The restaurant that is mentioned to be in the hotel is nothing more than a few tables in the lobby of the surf shop/parking garage. The room is small and suffocating without a balcony or pool area to sit and relax after a day at the beach. The pool, located in the parking garage and is the size of a bathtub is very insulting. The fumes from the garage made us sick. They would have been better off just not having a pool b/c people who come there expecting a pool are very disappointed. We ended up checking out after one night and stayed the next two nights at the Doubletree down the street, which seemed like a palace after this place! We contacted the manager and the company office and couldn't even get an apology for the CLEAR Misrepresentation. Our pictures don't lie!
Unique Theme Hotel
I reserved a room at my favorite chain, Sheraton Hotels, in Cocoa Beach. I did this site unseen, trusted in their historicaly good , Conservative Services.
I happened to had seen a picture of this Hotel, and began to worry. I read the reviews and worried more.
I will tell you that even a conservative as I, enjoyed this place. It was new, very clean, and had very good service. The "Surf Theme" is a cute entertaining side interest. It has a large fish container, good food, and is located one block from the beautiful beach.
The streets around the area are extremely well maintained, quiet, and picturesque.
There are numerous eateries within feet of this location.
I enjoyed this stay.
Hotel inside a Surf Store? Avoid unless a surfer under 25.....
We normally stay at the pet-friendly La Quinta when we visit CB, but decided to try the new colorful Sheraton, since it had a higher rating and was also pet-friendly. I called the hotel directly to ask for a more complete description since that on their website was very scanty and had only one exterior photo. I was told it was close to the Ron Jon's, had a surfer motif, and was a high quality hotel. It does indeed have a surf motif, in fact, the lobby IS a surf store (Surf Island?-across street from Ron Jon's) with a few couches and a reception desk. You drive into the surf store's free public parking garage to check in. Half of the hotel room windows face INTO the surf store. Plus, ALL rooms can be accessed from the public garage. We had to park on the 4th floor of the parking garage, then go down to the first floor to check in, then go back up. Enroute we passed clumps of kids drinking beer and smoking. The surf store is a local, teenager hangout and it extends into the hotel. Had we not had a pet and paid already, we would have left immediately.
Our reservations were incorrect (smoking, queen) instead of non-smoking, king. The desk attendant (tatooed with earrings) insisted that the reservation was correct, but was at least able to move us to a non-smoking room. On the positive side, there is a Starbucks and a cool aquarium in their restaurant (BUT both are on the ground floor of the huge surf store) plus the room was new and clean. But that's about it. The room was very small, basic, and uninspired. Now for the so-called "pool". The pool lies inbetween the entrance and exit of the public parking garage on the ground level, surrounded by high gates, concrete, and constant car traffic. Exhust smell permeate the air. Plus, it's filthy. I wouldn't dream of swimming in it.
I would recommend this hotel to 25 and under surfers, but certainly not to anyone else. La Quinta is dog-friendly and much more suitable for adults.
Great Beds, Horrible Pool
The rooms are fresh and new with excellent beds. That's about the only positive thing I have to say about this hotel. We reserved a suite because we are a family of five, and the room was great except for the fact that the window looked out on the retail store, so we had to keep the curtains closed for privacy, making it feel like we were in a cave. Also, the TV was placed between the couch area and the bed area, so it was directly in front of the divider wall, making it awkward to watch.
There is a parking garage attached to the hotel that offers free parking for shoppers and for the public beach across the road. When we pulled in there was not a spot to park for check-in available, so we had to park on the 4th floor of the parking garage, then go down to the first floor to check in, then go back up. Enroute we passed a few intoxicated guys with beer cans. As a family with kids 12, 9, and 6, I felt we didn't fit in, and felt a little uneasy about our hotel choice.
Then, we saw the pool. If you picture yourself lounging by the pool while the kids swim, DON"T stay here! The pool is extremely small and on the lower level of the parking garage, completely covered and surrounded by concrete. The smell of exhaust is overpowering. The area was filthy with garbage strewn about, including beer cans and "goobers" by the pool. Local surfer kids reached around the fence and opened the door from the outside to come in and use the hot tub. I was definitely regretting our choice of hotel.
The next morning we had to step over a pile of vomit to get into our car. That was all I could handle! We were supposed to stay for 5 nights, but we checked out that morning and went to the Hilton. For $20 more a night we had a partial ocean view, directly on the beach, with an excellent pool area. Needless to say, we were very disappointed with the Four Points.
Great Beds...new hotel has to work the kinks out
Stayed at the hotel because of the Sheraton beds. New hotel next to Ron Jons. It even has a surf shop located on the ground floor. I loved the beds and the room was very nice. The service was great but was short staffed most of the time. The grill located at the lobby messed our breakfast up and the hostess/waiteress compted the whole thing. The pool is small and it is under a parking garage. You will only get sun on one side of the pool for a half day. The beach is located 2 blocks from the beach.
Would I stay there again? Yes only if I could get it for under $100 night. Did I say that I love the Sheratons beds.
Sucky Pool area
We stayed at this hotel and although it's a nice hotel, the pool is small and at the bottom of a parking garage. The sun will never reach it. The hotel is a few blocks from the beach but if you want to have a nice pool then I wouldn't come here.Also, the staff isn't Grade A and checking in and out was a timely process.
We actually checked out and stayed at the DoubleTree which had a great pool area with an open bar and food service. Also had easy access to the beach as it's on the beach.
TripAdvisor Reviews Four Points by Sheraton Cocoa Beach
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