Ramada Plaza Minneapolis
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Fitness/Health center
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Historical Traveler Reviews Ramada Plaza Minneapolis
This hotel is a real dichotomy: friendly and helpful staff at every turn, but the facility itself is in need of repair. The hallway carpets are stained and frayed, the lampshades, carpets and bedspreads are worn and spotted. The ironing board was rusted and I never could get it to retract. Bed was okay, but what's with those oversize decorative pillows? Nice for TV viewing, but not for sleeping. Disappointed my T.V. had no cable, guess I'm spoiled from staying at Marriotts. The location is odd, but not bad. At least there is a 24 hour gas/convenience store directly across the street. And the hotel did say they had an on-demand shuttle, but it's probably best you have your own car. And like everyone else before me I had an issue with the noise. The walls are so thin I could hear the people sneeze in the room next to me. And the hallway noise was unbelievable. I think it is a weekend thing - there were tons of young people staying here (maybe because of cheap weekend rates). It is probably a different story during the weekdays when it is all business travelers.
I expect better from Sheraton, especially when the pictures tell the story. I was disappointed in the room style and bed. I thought I was getting a king heavenly bed. What I got was a very bad mattress. This is my first and last stay at this location.
P.S. They are upgrading the beds this week. I'm hopeful that I will receive one of the new beds before checking out. I generally stay at another Sheraton location when in Minneapolis, they were booked.
It's not worth it, got stressed staying in this hotel
Me and my wife stayed in this hotel for four nights. The hallways are unpleasant to look at, very small bathroom, the hot water tub in the fitness center is cold water, old exercise equipment and some does not work, the glass sliding closet doors are falling apart waiting for an incident to happen, I hope it's been fixed, the screws inside the coffee machine filter is rusty, closing and banging of doors will wake you up in the middle of the night, very noisy hallway, you can hear everything.
I thought it was a good location because it's away from downotown traffic noise, but the noise in the hallway in the middle of the night is terrible.
Very dissapointed traveller from Seattle
They told me on the phone prior to arriving that they had continental breakfast and a shuttle that went until 10:30 pm. No free breakfast and a shuttle that went only by appointment until 9:00 pm. Why would they tell me that if it's not true? I also heard a dog barking in the hallway. Also, you can easily hear everything that is going on out in the hallway. The rooms that have 2 beds have very small beds-- full size, not queen.
My mom and I recently stayed here and we found it to be a very nice place to stay. I would rate it at "excellent" except that - as others have pointed out - it is in an out-of-the-way location. There is a free shuttle within 5 miles though and we were able to make good use of it. We used it to ride to Nicollet Mall to do some shopping one day. A member of the staff took us there and then picked us up when we were done. The rest of the time, we had the shuttle drop us off at a light rail stop downtown and then we hopped the light rail for a relaxing ride to the Mall of America. The shuttle would then pick us up at the light rail stop at night. One day the shuttle broke down, but they arranged for a cab to transport us and paid the fare. They were basically just very accomodating. We especially appreciated the service of Mohammed. As for the rooms, we had no complaints. They were very clean and well taken care of. I would definitely recommend this hotel as long as you can get where you are going with the shuttle or at least get to a Metro stop.
The rooms and helpful staff are the hotel's best features. Awkward location is the only drawback. I stayed here for two nights when I had to be at the University of Minnesota -- Minneapolis on business. I purchased the stay from Hotwire and was a little worried when I saw that the location, although labelled "University Area" on Hotwire's website, was not within walking distance to anything I was doing. It turned out that, although the location is a little tricky to get to if you don't know the area, it is right off the highway and can work fine if you have a car. The staff, I'm sure by necessity, is well-versed in giving driving directions, and was extremely helpful with directions both over the phone when I called (hopelessly lost, from my rented car) and in person (every time I needed to go anywhere after that). The room was large, nicely decorated, with a full size sofa against the window. The indoor swimming pool was large, clean, and warm. I would stay here again, especially if I could get another deal for under $50.
I stayed a Friday night. I was awaken several times throughout the night and early morning by people shouting, doors slamming, and loud talking. Unfortunately, I did not call front desk to complain. I had also requested a wake-up call which I never received. I expressed my complaints in writing and also to the front desk clerk upon checkout. I received no sympathy, apology or explanation from the desk clerk; but did receive an email from a manager and received a complimentary night's stay. I decided to give the hotel another chance. However, again I was awoken several times throughout the night and early morning by noise. I did call to complain. Also, the bathtub drain was blocked up. Upon check out, I expressed my complaints again and received barely an acknowledgement of my comments. I feel I gave this hotel a fair chance and will not go there again. I do not recommend it to anyone wanting a peaceful night's sleep.
My husband and I just stayed here over Columbus Day. Although the rooms look modern and it has free parking, there are many downsides.
My husband and I stayed in this hotel one Saturday night while moving our son to his apartment in Minneapolis. The room was spacious and very clean, but there were significant problems. There was a great deal of noise in the halls. We heard a large dog barking and continual shouting and loud talk (including frequent obscenities) and doors slamming. I called the desk to complain at 11:30 pm and was told that dogs are allowed and a guard would be sent to investigate. About 15 minutes later the noise stopped after a final spewing of obscenities. We indicated this incident to the desk personnel in the morning and received very little reaction. This occurred on the 2nd floor. While checking out we overheard a woman who had stayed on the 7th floor complaining of the same types of incidents - noise and doors slamming from 11pm to 3am. She also received only a vague "sorry" in response. I know we'll never stay here again. There are many better hotels in better locations in the Twin Cities.