Courtyard by Marriott Denver Cherry Creek
How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Courtyard by Marriott Denver Cherry Creek
Siamo proprietari di un hotel Marriott e devo dire che non ci era mai capitato di incontrare del personale così in gamba come quello del Courtyard by Marriott at Cherry Creek! Viviamo a Seattle, ma nostro figlio celebrava il suo matrimonio a Denver e parenti e amici dovevano arrivare dall'Europa e da altri stati. Abbiamo prenotato 8 camere e abbiamo alloggiato al Courtyard per 5-7 giorni. Sia i gestori che lo staff erano estremamente cordiali, conoscevano molto bene la zona e facevano di tutto per rendere piacevole il nostro soggiorno, il servizio è stato impeccabile. Le camere erano belle e pulite. Il personale delle pulizie era eccezionale, così come il cibo e il servizio al bar e nel ristorante. Uno dei baristi si è trattenuto ben 3 ore dopo la fine del suo turno soltanto perché avevamo voglia di passare un po' di tempo con i nostri familiari e rilassarci nel bar. Alcuni dei nostri parenti non sono potuti ripartire per la Gran Bretagna a causa del pericolo di attacchi terroristici. Il giorno successivo era il 4 luglio, quindi era un periodo in cui l'hotel era molto affollato, ma il direttore è stato in grado di trovare una buona sistemazione anche per loro. È stato un soggiorno MERAVIGLIOSO!
Better places to stay
Most comfortable bed I've ever slept in in a hotel. Curtains kept out light completely. Staff was friendly and helpful. Great location.
Downside: wallpaper peeling off the wall. Grout around tub was missing and needed repair along with trim around sink. Pay movies = $9.00. Lobby felt run down and in need of renovation.
I"ll find another place if I need to be in this area again.
While this hotel does have good qualities (i.e. great location, decent views) I would recommend staying far away until at least April 2006.
The hotel is undergoing extensive renovations that has closed the indoor pool, the restaurant and bar, front parking lot and all meeting rooms.
The top 4 floors have been jutted and workers begin jackhammering at 7 am sharp!
I have stayed at this hotel 6 or 7 times in the past and have found it pleasant but I will not stay again until renovations have been completed.
Not a bad place to stay.
We had two rooms and both of them were clean, spacious and a good value. My family liked the pool , it was clean and the temperature was just right. My grandson was a little disappointed that it didn't have a Jacuzzi/hot tub. The staff was helpful and friendly. The room included free wireless access, which is a plus. The beds were very squeaky and if you are over 5' 10, your feet will hang over the end. The breakfast was typical continental, but it had good offerings and was plentiful. They just completed a remodeling of the lounge and because they are redoing their exercise room, they offer the guests free passed to Ballys Fitness Center, which is just a few blocks down the street. For a hotel that offers both a pool and breakfast, it is a good choice to a family on a budget. Good location (on S. Colorado Blvd) to food establishments such as Hooters, Black Eye Peas, Old Chicago Pizza and many others.
from the Four Points at Cherry Creek unless you want to get stuck in an elevator at 11:30 PM and have the staff nowhere to be found. Lucky for us, a helpful couple pried open the elevator doors and helped my husband out of the predicament. Hotel staff, although called immediately, never showed up. The hotel obviously needs maintenance - our shower and sink drains barely worked and we heard maintenance knocking on a door nearby early in the morning to answer another call. Management never responded to our complaint and the front desk staff never had a report from the night before about the stuck elevator. A surprise for a Starwood hotel.
I enjoyed my stay at the hotel while attending software training in Denver. The staff was friendly and helpful and the room was perfectly spotless and comfortable. The cleaning crew did a great job on my room each day straightening up and cleaning. There is not a "Cherry Creek Hotel" sign in front of the hotel; however, this is written in huge letters on the side of the building and can be seen from a good distance away. Also, there are many good restaurants and shopping centers within walking and short driving distance from the hotel. I would definitely stay at this hotel again.
Need to work out lots of stuff
Having stayed Jan 26-28, I agree with the last review. When we arrived, the hotel didn't have any sign that says 'Four Points by Sheraton', or 'Cherry Creek Hotel', their new name until they change it again this Fall 2005 to Courtyard by Marriott. Counting the number of cars parked outside, I supposed the hotel was not terribly full. The front desk agent gave me a room in the corner, which is considerably smaller than other rooms. I found: hair on the tub, hair on the sink, dirty shower curtain (mold), dead flies on window sills, and dirty carpet. Had to go downstairs to get the key to a new room, which is next door, but the new room smells smoky. Front desk agent assured me all rooms on that floor are non-smoking rooms, but I think the housekeeper just sprayed febreeze to camouflage the smell. Didn't work, buddy. So I moved to another room, which was fine and larger (read: not in the corner). The only person that apologize throughout the whole stay was Don, who seems to be new to the staff himself. I noticed that one of the housekeepers was wearing 'Nextaff' uniform, so I think they're using contract company to clean the rooms.
Anyway, there are other stuff I noticed. On their website it says that it has a business center, which unfortunately consists of one desktop connected to the Internet, with a printer, located in the lobby, not in a separate room. The fitness center was being renovated, but no notice to guests. They are training lots of new staff, and none of them dresses appropriately as in other hotels around the area. No information book about the hotel found anywhere in the room. They have Wall Street Journal (and USA Today showed up only on the day of departure) on the front desk. Want any delivery? My travel companion was told it would cost 50 cents. Deluxe Continental breakfast was great, though they need to have a microwave in the restaurant. The bar is closed while we were there. And about the hot water, it would take approximately 5 minutes to get it, even at 11pm. With only less than 20 cars on the parking lot, I don't think they should use 'occupancy' excuse anymore.
If they don't up the standard as soon as possible, nobody is going to stay there at all. Would love to hear what the hotel has done to remedy the problems.
Beware of Four Points!
I completely disagree from the previous reviews. I stayed there from Dec 3 to 6 2004, and what you notice at first is a lack on building maintenance at the lobby area, well that could not be a problem because you only use lobby area for accessing the hotel, but what I can tell you is a problem, is that hot water takes more than 5 minutes to come out from the spout. If you want to wash your hands with warm water, turn on hot water, go for a snap, grab a bite, or something else, and then after several minutes you can return and probably you'll have warm water coming out from the spout. I reported this to the front desk and what they told me is that the hotel was crowded and probably the problem was the amount of people using hot water???????????????. BUT THE WORST PART was that the ventilation was not working in the bathroom, I took a look at it and the problem was that the air duct was obstructed by a thick coat of dirt and dust. I removed it with a comb, and I had fresh air in the bathroom and also in my ROOM!. But not all the guests have my initiative, and that's why when you come out from the elevator to the corridor in every floor, it smells like a big dirty bathroom. There are cheaper hotels and best maintained, go for them!
My fiancee and I stayed here the last week of June 2004. It was a nice, clean, quiet, inexpensive hotel. The staff was helpful and polite. Parking is free. The pool was acceptable. The hotel had a mix of business travelers and tourists. It was located close to major interstates and area attractions. A nice, inexpensive place to stay.
Reserved our stay with a package deal we got from AOL travel. Thought the price was too good to be true and were a bit cautious of the hotel but everything went well.
The hotel was great. Looked very nice inside. Our room was on the 4th floor overlooking the mountains. (request it if you can) The room was spacious, clean and had great pillows. The bathroom was a tad small for 2 people to get ready but served it's purpose.
The pool was nice but a bit chilly. There was no hot tub to warm up in.
Overall, a great place to stay. Close to I-25 and I-70. I would definetely stay here again!
TripAdvisor Reviews Courtyard by Marriott Denver Cherry Creek
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