Clarion Hotel Historic District
How has this hotel rated in the past?
Historical Traveler Reviews Clarion Hotel Historic District Williamsburg
I would not recommend anyone staying at the Four Points Sheraton! It was horribLe! The rooms were dirty, our room was left open for an entire day when the cleaning staff decided not to shut the door Service was poor!!!!! When I asked to see a manager there was none to be found! Safty was a real issue, they give you a card to scan the outside door to get in but the door was never locked. It was open all hours of the night for anyone to walk in. Noise was also bad. PLEASE SAVE YOUR MONEY MOTEL 8 would have been better!
The most comfortable bed!
My husband and I stayed at the Sheraton last November and thought it was excellent. The bed is the most comfortable we've ever slept on. We both wanted to take it home! It's very close to the Colonial area and is nice and quiet. Highly recommend. I'm surprised to see it so far down on the list of Williamsburg hotels. The town must have a lot of awesome hotels!!
We had a wonderful trip. I must admit I was quite hessitant at first. I read the reviews and it was a complete turn off. However, I am glad that I went inspite of and had a great time. The housekeeping was great and we found no problems. The rooms and the pool were clean and everyone had a lot of fun. I would consider them again. Our vacation was from July 12th to the 18th
Very nice..Very convenient
Stayed at the Sheraton Four Points from June 4th thru the 6th. Got a very good rate on the Starwood Preferred Guest website for the 2 bedroom suite (sleeps 6). The property is located near the train tracks, but we never heard a train, even when one passed by. Very nice and quiet. There were problems with some debris hidden under the sleeper sofa, but housekeeping came right over to fix things to our satisfaction as soon as we notified them. They even brought extra popcorn and bottled water.
Walking distance to Colonial Williamsburg was perfect, since we only had one car. This turned out to be great since two members of our group wanted to walk through town, while the rest of us could enjoy Busch Gardens and Water Country USA.
Bones restaurant was OK for dinner (service was slow), but they had very good Sunday Breakfast Buffet and a very friendly waitstaff.
Seen better days
Family of 4 planned 6 months for a weeks vacation. Got a great price on a 2-bedroom suite at Sheraton. Arriving mid-evening, were pleased with the appearance until we saw our part of the hotel. The 2-bedroom "suites" are converted 2-bedroom apartment buildings adjacent to the Sheraton. They resemble military housing. The units are dark and dreary inside. They are just very run-down. Not what I would call a "suite" by any stretch of the imagination. The layout of the unit was nice, some of the furniture was in good shape but very uncomfortable, but there was evidence of a recent water leak on the bedroom cieling. The paint was peeling and hanging down. Couldn't figure out why there were 2 refrigerators in the kitchen, 1 full size and 1 under counter.
The weather was 90 degrees when we checked in so we turned the a/c to max and went out to eat. Got back an hour later and the unit was still very warm. Called the desk for repair service, the maintenance guy looked at the unit and said we would have to wait until the next day for service, it was something he couldn't fix. Called the desk and asked if we could check out without being billed and the clerk said it would be no problem. He never offered us another room or rooms in the main hotel.
We called another "suites" hotel chain we had stayed at in Mass. and found they had vacancies. We checked out of Sheraton and checked into another hotel at $100 per night more. When I complained to Sheraton later about the accomodations, I received a complimentay 2-night stay at Williamsburg Four Points. Like I'm going back there in the near future. I asked if this is transferrable to another location and was told it was not. Sheraton shows no responsibility for the facility. It's left up to the franchisee. I thought I was getting a quality accomodation because of the Sheraton name. I won't seek out Sheration in the future.
Sheraton Four Points should be One Point
April, 2004. The only way to recommend this place is that it is walking distance to Colonial Williamsburg. The rooms face either a busy street or a railroad. The indoor pool is poorly maintained. The spa was not working. The lobby was being remodeled, so there was no furniture. There was only one elevator for four floors, and that was frequently in use by the friendly staff who kept everything quite clean. The hotel seems to be marketed to tours with big busses. There were over 200 school kids waiting for the meager buffet breakfast one morning. The bar adjacent to the retaurant gives the entire area the smell of stale cigarette smoke. As a Starwood member, my newspaper was not delivered. Wake up calls were not received. This is the worst Starwood property I've stayed. The in-room HVAC was effective but almost too noisy to use. The bed did not provide firm support. The bathroom was very small, but clean. The sink drained after a call to maintenance for repair. The room was newly decorated. Unless you need to be within walking distance to CW, there must be a better choice.
Stayed at the Four Points Sheraton for three nights during Christmas holidays. Got a great rate on Expedia. Room was clean and comfortable.
My daughter loved the indoor pool and we loved the hot tub. Room was clean and comfortable. The only odd thing was that the hall smelled of stale cigarette smoke, but the room itself was fine.
We stayed at the Four Points Sheraton this Summer and were terribly disappointed. We chose this hotel because of past experience, but NEVER again. The staff was less than courteous, the room itself left a lot to be desired, and there was one night (we know of) that our bedsheets were not changed! Yuck. When we voiced this to the management, we were given a break on our bill, but our stay was already ruined.
I recently stayed at the Four Points by sheraton with my daughter and my 14 month old grandaughter. We paid for the 2 bedroom "suite" which turned out to be an old apartment complex that had been taken over by the hotel. Within 10 minutes of checking in, my grandaughter cut her foot on a piece of glass in the kitchen. The towels in the bathroom were ragged and looked like something I would throw out at home, and the sheets had 2 tears in them. Although the lay out was alright, the carpet was stained and the furniture had stains in it. On Saturday night, after a full day of shopping and sightseeing, we returned to find a party going on in the court where we were located. A group of military people were having an outside party, and the noise and the vibration from the boom box made it impossible to watch TV in the living room. We had to retreat to the back bedroom for quiet. The one thing nice I can say is that the people at the desk in the lobby were very nice and helpful. When I talked to the manager at check out and explained my displeasure with the hotel, I was told that I would be refunded one night of my two night bill. It has been over 2 weeks and no credit has gone on my credit card. There was nothing at this hotel that would take me back again.
I stayed at the Four Points Sheraton in Williamsburg in January of 2003. This hotel is very close to the Historic District and allows you to walk over to the district or take a short drive to the Visitor Center in bad weather. My Mother and two daughters, ages 8 & 6 at the time, were with me on this trip and we all had a great time staying at this hotel. The staff is very nice and they were more than happy to accommodate any of our requests. We arrived while the holiday decorations were still up and this was very pretty. We enjoyed the indoor pool and hot tub. The coffee pot in our room came in very handy for tea at night and coffee in the morning, supplied by the hotel. The only problem I encountered was a small leak from the tank on the commode, which we found upon our return in the evening on our first day. The hotel staff came within 15 minutes to repair this.
Unfortunately, it started leaking again the next day also, but they came back to repair it again promptly. We were offered another room each time, but did not see this as a big problem since the leak was very minor. Hotels are going to have problems like this, but I feel that the way this hotel's staff handled this situation was very good. I would definitely recommend this hotel to anyone who wishes to stay close to the Historic Williamsburg.
TripAdvisor Reviews Clarion Hotel Historic District Williamsburg
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