Nice Place to Stay

In town for 2 day conference. Conference headquarters was at Marriott on Mich Ave (one block away). Stayed here because room was $173/night as opposed to $219, and Marriott charges $10 day for internet access, which I refuse to pay extra for, especially at this price point.

Staff very friendly, check in was easy, booked room on Sheraton web site.

Stayed on 7th floor, some traffic noise, and some construction was going on at Lenox Suites next door, but not bad...hey, it is Chicago after all.

All interior of hotel new, smells and looks incredibly clean. Room was great, very clean. Bed comfy. Fridge and micro big plus for saving $$ and being able to utilize all of those great take out left overs!

Pool indoors, enclosed in sun room structure with all glass. Hot tub was clean, not afraid to use it like some hot tubs out there.

Did not eat at hotel breakfast or order room service.

Was pleased overall, and felt this hotel was a good value.

Four Points Sheraton-Downtown

just returned from a weekend stay in Chicago at the Four Points Sheraton downtown on Rush Street. Got a decent rate online at the hotel's website. I originally booked a junior suite- what they call a room with 2 queen beds and a sleep sofa. When I arrived, they upgraded me to a king room at the same rate. The room was very tastefully furnished and comfortable. The bed was VERY comfortable. Sheraton advertises how nice their beds are and from our stay I can see why. Once we laid down, we didn't want to get up. Nice, comfy sleeper sofa, although we didn't use the bed. Also a nice large desk with internet connection. Very nice flat-screen television (32 inches?) with video game controls attached. Bathroom was good size with tub/shower and nice long counter area, brightly lit. Tub area was spotless. Very good large closet with excellent suit hangers. In the closet is an iron and ironing board. There is a coffee-maker with coffee, tea, etc- even a complimentary bottle of water which is replaced each day. The entire room, and basically the whole hotel, was very clean and looked as if it was brand-new or close to it. Front-desk staff was very friendly and especially helpful- a big smile and "hello" each time we entered the lobby.

The hotel is very convenient to the downtown area- Rush street is only one block off Michigan Ave-the Magnificent Mile. Lots of restaurants and shops all within walking distance. Millenium Park is about a five block walk south, and WaterPlace is about the same distance north. The hotel is a $26 cab ride from Midway airport.

Stay here if you find a good price

Good size rooms and opened in June 2005 so clean and new looking.

Great location.

Fridge and microwave in room. Guest Laundry, free internet access.

Staff were almost comical in their friendliness - I think they had all just finished training but did seem genuine.

Had a junior suite but rooms were so big would stay in a normal room next time

Good stay at the Sheraton

The location of this hotel is great--a block off of Michigan, so there's not so much foot traffic out front. When we got there around 2pm on a Friday our room wasn't ready yet so we checked our bags and walked a few blocks to Jake Melnick's for lunch (really good food, incidentally) and came back about an hour later. Our Junior suite was on the 5th floor, which was nice for us since we had the kids with us and the pool is on the same floor. Nice pool area; very clean and plenty of towels. The pool itself is less than 4 feet deep all the way around, so it's child-friendly, but I don't know if I'd try to do any serious swimming in it.

As I mentioned before, our room was called a junior suite for some reason. To me, the word "suite" implies a separation of rooms, which this room did mot have. It did, however, have 2 full-sized beds and a couch with a pull-out bed, a mini-fridge and a microwave, so that was nice. Everything about the room was very clean and well-kept (I think this hotel is relatively new), and it would have been more than enough room for 2 people, but with the 4 of us in there it got a little crowded at times. The main walk-area at the foot of the beds and outside the bathroom was pretty narrow. The beds were comfortable enough, and they furnish these oversized pillows for propping yourself up to watch tv. The actual bed pillows were extremely soft.

The staff were all very polite and friendly. Check-in and check-out were a breeze. There is no restaurant or bar on site, but of course there are a million places within walking distance so this is no big deal. I will say that the sidewalk area outside the front doors is very small and most of the time feels crowded, even when there are only a few people actually out there waiting for their rides to pick them up.

All in all, it was a nice place to spend a couple of nights. Excellent location, very good service, very clean and bright and convenient to everything, and the price was very good for this time of year. We might stay here again, although we prefer the Hilton Garden Inn a few blocks away.

Great location, comfortable beds

This hotel has a some good things going for it - it's newly constructed, in a very good location, has friendly staff, really comfortable beds and it is one of the more reasonable priced hotels in the area. The drawback is that it feels a bit "low budget" - not much ambiance. Also, I felt that because it was a lower priced hotel there seemed to be more of a rowdy crowd. We heard some noises late into the night and it was hard to tell if it was people fighting or partying! Also, when pricing hotels consider weather or not it includes a complimentary breakfast buffet. This hotel has a breakfast buffet but there is a charge which basically added 20$ (for two people) to what we spent for the night.

Found a new gem!

The good: this is a great clean hotel...the location to the mile is steps away...the bed is AWESOME...and the staff superb (especially Cassandra)...and the microwave and fridge are huge pluses in my book especially when you bring back some pizza from Giordanos and need to warm it up.

The indifferent: my view was of builidings and the pool (first time I look out the window someone in the pool area is bending over not a pleasent thing to see).

The bad: the booking stated I had a deluxe room w/ sitting area, flat screen blah blah (like the earlier review come to find out just the screen is flat with a big back but that is not really all that bad)...neither was checking in with Cassandra that was pleasent but things went bad when I got to my room there was NO sitting area etc. so I call down and no serious help was being given so I tell them I am coming down...(note the room I went into was a king and the bed though comfortable takes up most the space) it was explained to me that the room blazingly quoted on my rate from the SPG website is really their suite no such thing as a deluxe king...well needless to say I wantd what the paper stated and I got it and was advised no extra charge...then I wake up the next morning and guess what they increased the rate...so i trot downstaires ready to go to war but the lady who helped me when I checked in happen to be there so she fixed it and I was off (except of course the hold they put on my CC is for the wrong amount so I am patiently waiting for that to come off). All that said...when you check in just make sure you confirm what the room will be.

Awesome Location/Great Hotel!!

Just returned from a weekend in Chicago. We stayed at the new Four Points Sheraton on Rush. This hotel is great! It's brand new and very clean and tastefully decorated. Check in took less than 3 minutes. We arrived around 11ish and our room was ready. Sheraton's have the best beds. We were in a deluxe king room. The room included a fridge, micro, coffee maker (with complimentary coffee packs), and hairdryer. The free wi-fi is nice also!

We liked the security feature that you need your room key in the elevator to be able to get to your floor. We did not try out the pool or fitness center. They offer a contintental breakfast, but it was pricey at $12.95.

The location is everything with this hotel. One block west of Michigan and right in the middle of everything. There is a self park garage a 1/2 block away. The hotel offers valet parking, but the self park was cheaper.

I highly recommend this hotel!

Excellent location in the heart of Chicago!

This is the perfect place to stay at if your looking for a clean and comfortable room. Request a non street window to avoid loud late night traffic and city noise. Chicago River and Michigan Ave. are steps away, great diner for breakfast is just a couple blocks around from the hotel. You will be glad you stayed here!

Decent place to stay if you don't want to spend much money

The Four Points Sheraton Chicago Downtown is a decent hotel but certainly not a luxury hotel. I'd say 3ish stars. The Hotel is only a month old so everything is pretty much new & clean. Hotel lobby is rather plain as are the hallways. All guests must use their room key to access the elevator which will take them only to their floor (nice security measure). You also get an additional key to access the pool and the fitness center located on the 5th floor.

Rooms offer very comfortable beds. Bathrooms are moderate sized. Good sized mirrored closet. The other amenities include iron, ironing board, microwave and an empty refrigerator (no minibar). Unfortunately, there are no safes in the rooms but you can use the safe deposit box downstairs to store small items (not laptops). The free wireless or corded internet access (available throughout the hotel & rooms) is very nice! The flat screen TV in the room is not the plasma type (flat in the front and big in the back).

Beware of the street noise outside of hotel. Even though I was located on the 8th floor, I could hear the car radios that boom, boom, car motors, honking horns and just about everything else). You can also hear some hallway noise from inside your room as well.

The Sheraton also offers a pricey room service. It's available from 7am - 10pm. A few breakfast items. Lunch (Sandwiches and Salads) and a limited dinner (various cuts of Prime Rib) menu are provided by Lawry's Prime Rib which is located across the street from the hotel. There's also an extensive wine list but if you're a beer drinker then you're out of luck. No beer is offered on the menu drink list.

Valet parking needs some work. $36 a day for in/out privileges. You must call 30 minutes ahead to get your car and then estimate another 15 - 20 minutes before you actually see it. Self parking is not available yet (coming the fall) and the closest self park lot is about 3 blocks away.

The hotel is nicely situated one block west of Michigan Avenue which makes it perfect for shoppers. There are also plenty of restaurants/cafés located near by.

If you're looking for a place to lay your head and save a few bucks then this is the place for you. If you're looking for luxury type of experience then this is not the place for you.