Four Seasons Hotel London At Canary Wharf
- Room service
- Swimming pool
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Historical Traveler Reviews Four Seasons Hotel London At Canary Wharf
Sad but true: mediocrity from the Four Seaons (at $700 USD per night!)
Spent 3 nights at the Four Seasons for a recent series of business meetings at the hotel. Overall, both my wife and I were amazingly under-whelmed and unimpressed, particularly when you realize just how much your paying per night ($700 USD for a standard room). Don't get me wrong, I'm surprised by reaction. I'm a generally positive hotel reviewer and I've always LOVED the Four Seasons. In fact, in the last year alone, I've stayed at their two Bali properties as well as their resort in Punta Mita Mexico (all of which were truly spectacular). But in this case, it really felt more like a nice Westin than a 4S.
A few "news you can use" details:
Canary Warf is booooooring. Unless you have business in the neighborhood, don't bother staying or visiting. Every night we'd pay a 35 pound cab fare each way to get to dinner in a more central part of London. It is like a strange combination of Midtown Manhattan and every suburban office part in the United States. Zero (and I really mean ZERO) "english charm".
Rooms are really just "okay". Aside from the always-wonderful Four Seasons bed, the accommodations were certainly not exceptional.
I met with several of their concierges and was SHOCKED by their lack of quality service and insider's knowledge. I'm definitely a foodie, but actually I'm pretty easy to please. But every night we did this ridiculous song and dance where I'd call down to ask for a recommendation for a particular type of cuisine and they would literally open up the Zagat guide at their desk and read me the description from book (trying to play it off as their own view on the restaurant). Even when trying to make a reservation, they appeared to have no contacts or "pull" with their rolodex. Instead, they were simply cold calling for reservations, which I could've just as easily done myself. Needless to say, getting 8pm reservation at a top restaurant wasn't happening. One night of this nonsense would've been forgivable. But three times? What a joke!
Overall, probably the best option in Canary Wharf, but far from great.
Fantastic service, nice rooms
I stayed at the Four Seasons Canary Wharf while on business in the British capital. The service was exceptional, I was made to feel very welcome by the reception staff on arrival and a speedy check-in process meant that I was in my room within minutes.
The reception and entry hall area was nicely designed and had a good layout. My standard room were very comfortable and large and the bathroom had a bath and shower and all the amenities you would expect from the Four Seasons, albeit a bit of the "wow" factor was missing.
Room service was very efficient and the hamburger I ate was delicious. Room service gave an estimated time of arrival of 20 minutes and the food arrived exactly 20 minutes later.
I did not spent alot of time in the hotel and would not be able to judge all of the hotel facilities but would definitely recommend it as a place to stay on a business trip to the Canary Wharf area.
Just Fantastic !!!
I was at this Four Seasons during a week end where I could enjoy a good rate. As an American Express Centurion member I was upgraded to a junior Suite and it was simply amazing.
What really made this hotel special was not just the room but the service which was absolutely great.
From the arrival to the departure the staff made everything in their power to make my stay unique.
Highly recommended. The previous review was certainly unfair. It is a modern hotel and as you can see from the photos is a great choice in London.
Don't waste your time or money at this dreary, run-of the mill Four Seasons. The brand name is wasted at this bleak, charmless pile of glass and concrete. You could be anywhere-Kansas, for that matter.
Average Room design, great service from staff!
I recently stayed at the FS Canary Wharf on a Saturday night. My room faced the river and had an excellent view. The staff upon check in were amazing, no attitude very standard service for a Four Seasons Hotel- nothing surprising. I was really surprised when I got to my room. It was so average I was disappointed. The layout was the standard- entry door with bathroom to the right and then in to the room itself. It was layed out like a motel 6. The furniture was in good shape and the bath was adequate. I just expected more I guess. The room was so average looking that I wished I had used my funds to try a different hotel- (like the Mandarin Oriental). Anyway I really like the L'Occitain toiletries, they were amazing. Overall a good hotel for business not for a special occasion etc.
Best business hotel in the world?
From check in to check out an outstanding experience. I have travelled the world on business and stayed at most of the top named hotels but the Four Seasons - despite its clinical setting at Canary Wharf is the most pleasing of my experiences. Excellent staff, excellent food, well designed rooms with superb bathrooms (though is the water artificially softened because the soap takes a long time to wash off!!). Everything about this hotel is high quality, highly recommended.
Great hotel. Very good service.
This was my first stay at a Four Seasons hotel and I heard great comments about Four Seasons hotels from colleagues before this. I was very impressed with the hotel and its service.
I had a room overlooking the river Thames and really liked it. The bathroom was very impressive (marble, spacious, separate shower and bath tub and lots of towels). Guests could use the health club next door free of charge is a great bonus, especially for the swimming pool in my case.
I had an enjoyable experience there and will definetely stay there again.
We stayed in the Four Seasons Canary wharf on a Saturday in July. It was fantastic and is the best hotel we have ever stayed in. The rooms were very comfortable with fantastic views of the river. Service was amazing, particulary the turn down. All my hairbrushes were beautifully arranged! Breakfast was cooked freshly for us and the staff were very attentive.
We used the health club opposite which is included in your stay and it was fantastic. Can't wait to visit. This was our first stay in a Four Seasons hotel and it impressed us so much we've just booked to stay for 7 nights a their hotel in Sharm el Sheikh in Egypt.
We stayed here the last night of our journey, booked a package deal with champagne/ breakfast and transport to airport the next day. We also booked an adjourning room for our our two kids. Our rooms had great views of the river. The kids room was filled with special ammenities. They really loved it. Every Four Seasons we have stayed in have always provided special ammenities for our kids. They really love Kids! We ordered room service, which was promptly delivered. What more can you say. A truly high class act!
Very highly recommended
Decided to spend the night here on our anniversary, although both my wife and myself work in London I thought it would be nice to have dinner after work to celebrate and not worry about getting home.
We got upgraded to a suite with a stunning river view (most rooms have a stunning river view from which you can see most London landmarks as well as the docklands area itself) - and there were rose petals on the bed, and raspberries, strawberries and redcurrants arranged in the shape of a heart on a plate by the window seat. (again, all rooms have a 'bay window' in the form of a glazed box with a leather seat - check the website for a picture).
Even without the special treatment it's a fantastic hotel. It's beautiful inside and out (in a kinda po-mo egyptian style, but it works) and the staff can't do enough for you and at the same time are never intrusive.
There's more, you also get access to an incredible Pool right by the river - part of the neighboring club - and you're right next to Ubon, which is exactly the same as the full-price Nobu but with (much) better views and nicer service.
Downside? Avoid the restaurant. There's a reason why it's always empty.
Canary Wharf has finally taken off, and there's plenty of dining options just a few steps away.
Tip? Use the river to get into the west end. There's a pier right outside the hotel and several along the Thames right into the centre of town. It's the same views as the tourist boats but much cheaper and without some idiot talking rubbish at you.
TripAdvisor Reviews Four Seasons Hotel London At Canary Wharf
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