Great Hotel, Great Vacation

We recently stayed at the Fort William Henry Resort in beautiful Lake George, NY. Our guest room, on the 4 th floor, was beyond our expectations. The view was breath taking and a pleasure to wake up to. The staff members were professional and the service top notch. The best part of our stay was viewing the Thursday night fireworks from the veranda sipping on our favorite wine. This resort is a must see.

Misrepresentation

We stayed at this hotel and it was the worse experience we ever had in our travel life. My husband and I travel a lot and stayed in many many hotels. We booked this place directly and nobody from their reservation department told me that they had rooms other than in the main building that shows in the website. The only information on the site was this room was close to the pool. We were misinformed about the room - when we went to check in, we find out we are staying in a dumb - so different than what we saw in the website. We got the room on the first level, right across from the parking lot with lot of people walking by infront of the room and noisy. The appearance was very very old and I felt like they upgraded this from an old storage or garage to a hotel room - wait you can't call this a hotel room - not even a motel room. We even had flies in our room - no exhaust fan in the bath room.

The only good thing I have to say about this place is it is right on the lake and outside/lake view is beautiful.

Misrepresentation bigtime

Booked two rooms thru dealcrawler.com for three days during the Americade week. The website showed luxury suites with couples toasting their wine glasses near roaring fireplaces. The best thing I can say about our room is I didnt see any roaches. I honestly cannot believe a hotel owner/management company would book the rooms we stayed in. (no choice, everything in town was full) I also fault dealcrawler.com for not representing the rooms truthfully. The rooms being old fashioned is one thing, being filthy is another. You had to lay your towels on the filthy carpeting after showering so as not to have to walk on it. When you pulled the towels off the carpet it was like there was adhesive on the towel, you had to peel it off. Black mildew on ceiling tiles. The couple in the other room requested that the room be sprayed to mask the smell of urine lingering in their room. The reply was that it already was sprayed. The staff lost their clothes that they had sent to the dry cleaner thru the front desk and never received an explaination to what happened to them. We left for home without them. The front desk had no clue to some of the events of the day(americade is in its 22nd year) the staff didnt know the location of an ice machine None of us are that fussy or complainers, we understand that things happen but our rooms should never have been made available. Fort Wm Henry, never again.

Kind Staff, Lovely Resort

My husband and I checked in 11/01/03 for a much needed night away. Fort William Henry Resort has completed their renovations. It was gorgeous to enter. The lobby is beautiful with lovely furnishings and french doors leading to a pretty fountain.The manager overheard my husband telling the deskman how our last few attempts at an overnight were canceled because I ended up in the hospital, and that I am disabled and in a wheelchair. The manager upgraded our double room to a luxurious 2 room suite!The suite was lovely and spacious. The towels were fluffy, the beds were new, and the view was gorgeous - the lake and the mountains! Whaat's more, the suite was spotless and it smelled clean and new.The staff kept asking if we needed anything... amything at all.

They were so friendly. I am self conscious of my looks because my illnesses took all my hair and I am in a wheelchair. They treated me like a queen.We had room service from one of their restaurants. My husband had the sheperds pie, and I had the turkey dinner. Both were served hot to us, and it was all tasty - right down to the cheesecake slice and pecan pie slice for desert.Please try or retry this hotel.

They did alot of construction and it shows. It looks new and clean. My husband and I are going to return.

Totally Blessed! Awesome!

If you want to be completely blessed, this is the place to be. The room that we had was beautiful. It had 2 beds, tv, love seat, fridge, microwave, iron, safe. A corner whirlpool which is big enough for 2 adults. Had plenty of towels, bubbles, etc! The resort is in walking distance to everything. Walk out the lake side and see a beautiful fountain, and the lake. Walk out the entrance way and you can walk down the street to all the shops.

Can't sleep on a view--won't stay there again...EVER

The Ft William Henry Resort is a far-cry from an actual resort. It does have a great pool & a great view of the lake/hills. BUT, my wife and I reserved a suite for a weekend--we were placed into a room with a conference table and a sofa-sleeper (NO BED!). It was termed an "efficiency suite" but we were not told about the lack-of-bed upon reserving. A $200/night sofa-sleeper DOES NOT fit into a resort-class definition. There were even non-locking, shutter doors (with gaps) between the room & bathroom. NOT included in/with the room: a blanket or bedspread for the couch-bed; extra pillow(s) (the desk told us there was a shortage); an iron (the room did have an ironing board); pens or anything to write with; stationary; instant tea/coffee samples. The magentic door cards continuously had to be re-newed at the front desk b'c of failure. We even found HAIR in a sandwich wrap special from JT Kellies restaurant.

Do not stay in the motel portion of Fort william Henry

We booked a family trip to Lake George as a Christmas present for my parents. This was a huge mistake mostly because of Fort William Henery. We were paying 200 a night for a room and when I arrived I found my parents siting in the dungiest Motel room ever. When my brother arrived the ceiling in his room was leaking, I was not able to get into my room because the door was broken. They called maintaince to get someone to pry the lock open but they never got it open therefor they put us in a suite which was 100% better than the other rooms. My word of caution is, do not book anything at all in this hotel unless you are in a new room in the main hotel. It is the difference between staying on side dusty motel with loud drunk teenagers and staying at a really nice hotel. I was devested that this was a Christmas presnt, I wish when I booked this trip the staff was more upfront on how run down the motel portion of the hotel was. I saw another post the same weekend I was there about dusty, cement and caution tape near the motel side, that is what the hotel described as a mountain view. All this being said the staff was very nice, you could tell they wanted the guest to be happy but so many things were beyond their contol they had guest complaining constantly. They did end up moving my family to a better room when one became avaiable, it everything seemed much nicer but the whole experience isnt what I want to spend 600 dollars on for three nights. Hope this helps. Also from Fort William Henery's website wee thought there was a beach right outide the hotel, you actually walk down a hill and cross the street, the lake is there ut you need to walk a little further down the street to get to a beach with sand, not a big deal but I was just misled by there website. we thought we would be sitting outside at a lake.

Good room, NOT!

Stayed at Fort William Henry last weekend. My husband and I thought that we would get a really nice room. Hah! Had to walk around caution tape. The room was dumpy, dirty toilets, box spring was falling apart and stuffing was falling out of it. Cement was all broken around the front of the entrance. There wasn't any parking space to be found. So if you want to spend 200 + for a room like this...this one's for you!

Winter Carnival Let Down

We made our reservations in person a month in advance. We requested the main building knowing the other building was under construction. We requested 5 rooms for ourselves and other couples. Upon arrival we were informed we were in the building that was under construction. There was no place for us to park. One person had to be towed because of this. Our vehicle was hit. One room had mud all over their bathroom floor upon arrival. One room had no heat as of 2:00 a.m. in the morning, which the couple had to be moved. There was no hot water. Then to calm us down they gave us free drink coupons. Unaware to us this was for a soda, or 1 draft of michalob during the hours of 3-5....One couple didn't even check in till 8:00 p.m. All in all our vacation stay at the Fort William Henry Motor Inn was a complete Joke!

There isonly one hotel I would ever stay at in Lake George

The Fort William Henry Motel, is the only hotel I would ever stay at in Lake George.

Situated at the head of the Lake, the view from the hotel, the pool and the sun bathing terrace will knock your eyes out.

For relaxation there is nothing like this place; dozing off on a sun lounger to the sound of the Minnie Ha-Ha's steam whistle just before she sails, is my idea of heaven in the State of New York