Flagship Hotel Oceanfront
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How has this hotel rated in the past?
Historical Traveler Reviews Flagship Hotel Oceanfront Ocean City
The dirtiest and most disgusting stay!
The room was not cleaned for many months. There was food on the floor. The entire bathroom was gross. When I tried to get my money back, they refused, but stated they could give me a smoking room. Since I have small children that was not an option. Really think before you book here! GROSS!!!
Disappointment on yearly trip
Never, never again. This was the worse place we've ever stayed at Ocean City.We're there every year for the MSTA convention. Electric in bathroom didn't work, water in showere was hot then cold but never constant, the entire motel was dirty, very easy to see, long distance call charged to my bill (which I never made), in-door pool had jets for water jucuzzi but they didn't work & maintenance man lied about that along with the manager (city ordinance won't allow high pressure jets in water, sure), wires sticking out of the wall in our room, roof on balcony leaked with rain. All this was called into the front desk but we received no answer to any of the above. Its obvious the place is being bled dry and the owners could care less.
My wife and I stayed during Bike Week 2005. We had a great stay and had no complaints. Room was clean and well maintained during our stay! Hotel Staff were all friendly and of great service. See ya next year!
Not bad at all!
I booked a room at the Best Western Flagship because it was the only thing available on the boardwalk at fairly short notice. Then I read the reviews here and was REALLY concerned. Couldn't find anything else, so we went there with some trepidation, and - it wasn't bad at all. It's not the most up-to-date motel, true - if you want luxury and elegance, this is not your place. The room and public areas were clean, and the staff was friendly and helpful. We enjoyed the pools and hot tub, got free continental breakfast (although a tad small and basic), had a decent ocean view, and hey, it's right on the boardwalk. We had some gripes about our vacation, but our stay at Best Western wasn't one of them. All in all, I was quite pleased with it.
Will never stay there again!!!
WE recently stayed at the best western flagship oceanfront in ocean city md, to put it midly when we drove up to this hotel i thought i had the wrong address,the outside of this place is terrible, im sure they haven't put any money into this place in years, after trying to check in(which im not exaggerating took 2 hrs!!!) we went up to are room and found them dirty the floors were nasty everything about this hotel looks old and over used, the parking was horrible to put it midly,they have three lots, and two of them are not close to the hotel,this dark dingy place should be torn down!!the final straw was when we watched there maintance men power washing there garbage dumpsters on the side of the hotel!! the smell and nasty stuff these guys left in the parking lot was awful to say the least!!!never will we stay at a best western again....
This hotel was the most dank that I have ever visited. The small, antique kitchenette had a broken refrigerator. The room and hallway smelled terrible. The bathroom had a door which would not completely open, moldy shower tiles, and a stopped up tub. The mattress was gross and old. Wall paper was coming off the wall. The room seemed dirty and as if no one had invested any money in updating it in a very long time. And the price at $230.00+ per night was no bargain. I was really glad to get home to my own bed. At least the location was convenient. If you are looking to stay in Ocean City, MD, don't stay here.
Loved this place
We stayed there in August '04 for a week. I loved it! At first, we thought it smelled a little weird, but that was just the elevator. The rooms were clean, and big. The pool bar is AWESOME! I would definately stay here again. It was in a great location.
The hotel when we stayed was excellant, it is slightly outdated but you are there for relaxing and I have seen cockroches in other hotels that were bigger than a VW. The rooms were very clean and the staff was very pleasant. Pools cleaned daily and very clean they are. They offer safety boxes at front desk and they oceanfront room was just beautiful. Had a wonderful time cant wait to go back in Aug 05
Very Good Stay
We just stayed at the Best Western in late Nov. 2004. The room was very clean, the view was amazing, the price was unbeatable, and the staff was very friendly. What other hotel keeps there pool and kiddie pool open 24 hours a day!!! They also have a nice breakfast for free!!! This hotel is not a Hilton but for Ocean City it's great.
Best Western - Why Are Your Standards So Low in OC?
It was approximately the year 1986 and I was a 13 year old teenager visiting Ocean City for the first time. My parents set us up in the Best Western Flagship and I remember having a very nice time. Now that I'm a mother of two children (ages 7 and 3), I decided to take them down to OC and show them the hotel where I spent a vacation 18 years ago. How disheartened I was to find out that the hotel had not changed at all (which is actually a bad thing).
Where to begin? If you are looking to get an Oceanview Efficiency, please take into mind two things: First, their idea of an Oceanview is to actually have a full view of their tennis court, a bit of a view of their outdoor pool and a mere glimpse of the ocean behind the outdoor pool. Secondly, when I said the hotel hadn't changed, the rooms indeed haven't. They are probably the original hotel rooms from the 70s. The bathrooms were of the typical 70s green/teal color and I was either scalded or frozen in the shower. It was completely unsafe for my 7 year old and although she likes to shower, I wouldn't allow her for fear of her getting burnt. The first day in the bathroom, the toilet broke and I had to lift the flapper with my hands to even get it to flush. They sent a maintenance man up to fix it, but not before we had to use the bathroom down near the front desk.
The "kitchen" is what annoyed me the most. Here I was paying a much higher price to get an efficiency and the kitchenette was a style that my grandmother might have used. It was this odd mauve colored concept with the refrigerator underneath the stove (maybe the size of a college dorm room one, but I don't even think it was that big). Their idea of being fully equipped for cooking (pots, pans, dishes, etc.) was to have some flea market items that were chipped, cracked and basically unusable.
The 2nd night there at 1:30 in the morning, a fire alarm sounded and I was forced to take my children outside, with my 7 year old very afraid and later having nightmares even when we returned. It ended up being a false alarm, but we were outside for maybe 1/2 hour. When I complained the next day, the manager said that they are unable to compensate because the city says that if they do, people might get the idea of pulling alarms to try to get reduced hotel prices. (I guess I sort of understand this).
As for my kitchenette complaint, he docked my room rate $15 (bringing it to a mere $185) and gave me passes to the water park at Jolly Roger and 3 miniature golf passes, but I always felt that in general, the front desk people were cold and stand-offish. I had complained about the fire alarm first and then brought up the issues and he had the nerve to say that I was just complaining about the other two issues because he wasn't going to give me anything from the fire alarm. I was so angry! I told him that I normally don't complain at all, but since that happened, I was going to bring up everything that was bad about the hotel. He later admitted to the antiquated style of the rooms, but said that the hotel is upgrading all winter. They must not be upgrading very fast because for $200 a night, they should be able to foot the bill for a room upgrade more than once every 30 years.
There is NO way the hotel room is worth $209. You are paying for the name only. There are plenty of "no-name" hotels in the same area that have much cheaper prices with the same amenities. This Best Western does have some nice amenities, so I will mention them and try to put some positive light into this very depressing visit:
1) A nice outdoor pool and indoor pool area with a newly added jacuzzi. There is also a mini bar/restaurant by their outdoor pool, so it is easy to get a cold drink as you sit by the pool. They have a workout room/tanning bed (which I didn't visit, so I can not comment on them)
2) A tennis court (I don't play tennis, so again, I didn't partake of this offer, but it seemed to be in good condition.)
3) I'd like to say their continental breakfast is an amenity, but it is only offered from 8-10 am and if you get there anytime except right at 8, everything is picked over. You end up with mini bagels, cereal and blueberry muffins which are stale. I'd rather just bring my own breakfast items, but seeing as the kitchenette is as sad as it is, I ended up trying to eat their continental breakfast offering.
4) The location can't be beat. It's almost at the end of the boardwalk, so you can hop on the boardwalk tram. Beward the tram. It's $2.50 each way and you *have* to have exact change. The workers are very particular about that and about keeping your hands/body parts inside. They seem almost to be treating you like a child. However, since this hotel is right at the end, there is a ticket booth that will give you change. If you wanted to grab the tram in the middle of the boardwalk, you need the exact change.
So - why did I give it a 1? Because of all the issues with the hotel not being up to date and because it is over priced and the service is lacking. I could say that it's a 2, but it has more then *some* problems, it has some major issues. Again, for the price, you can get a much better value. There are no bugs, no stinky rooms, etc, but there are issues that Best Western needs to address to be a hotel that carries the value that their price indicates.
I'm am saddened that my children weren't able to have as an enjoyable time at the Best Western Flagship as I did 18 years ago. I will not be returning and hopefully the hotel will change their rooms and update their hotel since they are obviously making a fairly large profit.
TripAdvisor Reviews Flagship Hotel Oceanfront Ocean City
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