Fiji Beach Resort & Spa Managed by Hilton
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Travel Blogs from Denarau Island
It was a tearful goodbye to our friends on Turtle Island. We flew from Turtle by seaplane to Nadi. It rained. At the air strip, Peter, the Turtle Island mainland staff/driver picked us up and took us to Jack's Handicraft for some sounveniors (where they serve cold beer to you free, while you shop) then he dropped us off at the Hilton. It was a …
When I arrived last night although it was fairly early, it was really dark so I could not see how beautiful my surroundings were. I could only imagine and this morning I was not disappointed in the least. The hotel is situated on a gorgeous beach and that was just the beginning of my amazement today.
After breakfast I decided I had better …
Today is the day I am going to try my hand at diving! I am going to spend the entire day on the smallest of the islands of the Mamanuca archipelago and the closest to the main island of Veti Levu. The boat ride was a very short and smooth 30 minutes and here I was in paradise. I would love to own such an island and live there permanently!! Yes, …
A luxurious week at the Hilton Fiji was the start to our holiday with Conor's mum, Nuala. Although we were having great weather in Sydney before coming to Fiji, getting off the plane to that warm but not suffocating humidity was very pleasant. We were welcomed at the airport with a shell necklace before taken to our hotel which was better than we …
Arrived in Fiji, for 5 nights of relaxation. Was 27 degrees upon landing. Mostly this trip is a placeholder for showing the photos. Wasn't really an adventurous trip since all we did was sit in the sun and soak it up. Coming from 16, 17 degrees in Wellington, it was heaven.
How has this hotel rated in the past?
TravelPod Member ReviewsFiji Beach Resort & Spa Managed by Hilton Denarau Island
We managed to get a great package deal that included this accomodation and I couldnt fault it.
The staff were so warm and helpful always saying Bula anytime you walked past. On several occasions they even relieved us of a crying baby and would walk around with my baby nephew (they all loved babies).
The only slightly negative comments that I could make is that the construction site next door isnt the best view, however is boarded on ground level which helps. Also the resort is quote spread out only going to 2 stories so it can be a bit of a walk to the restuarants in the centre of the resort.
Would definately book again.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Fiji Beach Resort & Spa Managed by Hilton Denarau Island
My husband and I stayed for 5 nights at the Fiji Hilton during the end of August. It was the first holiday the two of us had had together for 4 years, and was planned as a romantic birthday/anniversary celebration.
We had read the dodgy review on tripadvisor and had considered changing our booking to another hotel, but our travel agent assured us that all was ok, so we went as planned - and boy were we glad that we did.
We where met at the airport then driven to the hotel where we were greeted with a tropical drink and vanilla scented wash cloth at reception.
The hotel is very chic, with a clean, tropical, classy feel. The staff are AMAZING and so friendly. The rooms are lovely, and sure, some of the tiling in the bathroom was a little bit messy (remember Fiji is a 3rd world country), and the adjoining door to the next door room didn't lock (the room was left empty our entire stay), the views from the balcony where superb, the bed incredibly luxurious, the bath deep and the overall design very very stylish.
Nuku, the only restaurant in the hotel has the pool on 3 sides and the beach on the other. The kitchen is open plan and all the food is served via buffet. The food is fresh and plentiful and although not fantastic, is yummy and interesting enough. I must say though by the end of our stay, I was looking forward to eating somewhere else.
Rooms service is good and quick.
Drinks and food seem like standard Hilton prices ie: cocktails by the pool cost $15 fiji each.
Day trips can be organised at the front desk. We did a day trip to Treasure Island and loved the snorkeling and would highly recommend doing the half day highland village tour as well.
Would also suggest hiring a car for a day and checking out the villages along Queens Rd. The markets at Lautoka are well worth a look.
I definitely recommend the Hilton, and from what I could see during a walk along the beach, think it is the most stylish hotel on Denarau Island.
Great, modern, & contemporary - Loved it
My wife and I visited the Fiji Beach Resort and Spa for 5 days in the last week of August and it was fantastic. The whole feel of the place is very modern and contemporary. Plenty of space to relax and just sit by the pool (4 to choose from) drinking cocktails or you can take a diving course, go kayaking, sailing or many other things (we chose the first option). Our villa was very well appointed with a large bathroom area (and giant bath), a huge super king size bed, Bose stereo, plasma TV's, a great kitchen area and a barbeque on the patio. All the villas have ocean views and plenty of privacy if you want. There are plenty of coconut palms to sit under (one of the staff told us these had all just been put in recently).
The staff were all incredibly friendly and professional. You can swim at the beach but the water around Denarau Island isn't very clear - this is the same for the nearby resorts.
We were well aware before we went that the gym and spa weren't finished, we simply walked next door to the Mandara Spa and had a great time. We would not hesitate to recommend this resort to anyone. There are a lot of mixed reviews coming out about this newly opened 5 star resort and it seems to revolve a lot around whether or not you experience construction activities while there. We didn't so we had a great time.
There are still having a few small teething problems i.e. incompatible DVD players and DVD's, restaurant menu lacking a la carte option - but this will be fixed by mid September. A very very small personal niggle was the quality of the coffee, they really need a good barista to teach staff. Any teething problems will be fixed really quickly. We walked past the nearby Sofitel and Weston resorts and they just don't measure up. We will definitely stay again.
Hilton a real let down!!
We stayed at The Hilton on Denarau Island, Nadi, Fiji last weekend (mid August 2006) and it was a really dissapointing experience! The hotel is still under construction, and there are extremely limited facilities. The hotel should be advising people this when they book, and at the very least offering heavily discounted rooms to compensate.
Major isuues included;
CONSTRUCTION visible and audible from most of the resort... you cannot escape it! We understood before we went that 'stage 1' was complete... and imagined one end would be fenced off and that we'd be reasonably unaffected... WRONG!!! The stages are divided lengthways, so stage 1 is a single row of buildings along the beachfront, and stage 2 backs onto it facing the other way towards the lagoon - so no matter where you go in stage 1 (the 'finished' part of the resort') you'd be no more than 30 metres or so away from construction (noisy excavators, workmen, etc)!!
VERY LIMITED FACILITIES - There is no gym, no spa, just 1 restaurant & a temporary cafe, temporary reception area, temporary shops... get the picture?
Minor Issues/Irritants included;
Advertised/promised "Luxury BMW transfer" didn't arrive "because they hadn't sorted out the registration on the vehicle/s yet"... instead our transfer was in a pretty trashed 15-20 year old mercedes, which picked us up approx 30 mins late.
MUD - due to poor drainage outside our room. Upon arrival we went for a stroll... and stepped straight outside our door into mud!
NO PRIVACY BLIND in lounge area of our room - the sofa is right by the large sliding glass door facing the ocean... great for the view but it would be nice to have the option of privacy if you want to relax in your robe etc.
NO COFFEE - Why on earth frustrate your guests by supplying a great espresso coffee machine in the rooms but no coffee? Apparently you are expected to visit the general store and purchase your own coffee if you wish to use the machine!! A starter pack at least would be reasonable I would have thought?!
POOR STANDARD OF FINISHING/WORKMANSHIP - the rooms are slick, nicely decorated and furnished but the standard of workmanship lets it down. Silicon work in the bathrooms is hilarious! and the water that pours from the shower into the main part of the bathroom is obviously a fault too.
FOOD & DRINK - The quality & selection of the food was very mediocre, food & drinks expensive, and the service in the restaurant poor. Upon arrival it took us about 4 attempts to explain that we wanted to see a snack menu (we saw a dinner menu, a cocktail menu and another dinner menu befoe getting the right one!), then a simple burger and rice paper rolls took over an hour to be delivered. My husband described the flat white he ordered as "the worst coffee I've ever tasted.
BARREN/UNDEVELOPED GROUNDS - the grounds are very barren looking. This is to be expected to a degree for a new resort, however The Sofitel next door (also new) is proof that a much better job of establishing the grounds could have been achieved. The resort is in desperate need of some shade, wind protection and better developed grounds would help achieve that as well improve the aesthetics.
NO ATMOSPHERE - The resort had a very barren/sanitised feel to it. There was little reference to the fact that we were in Fiji... no music, no palm trees to relax under, the beach is badly polluted...
ROOM RATE OVER THE TOP - we were told by the Hilton Reservations staff that we had a 'hot rate', however we discovered that actually at $800 we were only paying $50 less than full rack rate! We felt strongly that the nightly rate should have reflected the fact that so many of the resort facilties were not yet in place... Management should be offering heavily discounted 'opening specials' and being really upfront about the situation.
We talked to an Australian manager about our concerns... she was not willing to offer a discount or upgrade us, which we suggested would go some way towards satisfying us. The only constructive action she took to resolve our concerns was to look for a room with a blind in the lounge! Other than that she repeatedly told us "I respect you view"... she was apparently un-willing to concede that our other concerns were valid.
We spent the first night of our stay feeling 'gutted', then the following morning looking at alternatives on Denarau. We transferred to the Westin around midday and had a thoroughly relaxing and enjoyable time for the balance of our weekend break... at around 1/2 the price per day of what we would have paid at The Hilton!
Il nuovo Hilton Fiji è bellissimo!
Di recente abbiamo soggiornato nel nuovo villaggio Hilton Fiji la seconda settimana di agosto. È davvero favoloso! Siamo arrivati in aeroporto e siamo stati accompagnati direttamente al villaggio! Una volta là il personale ci ha accolto cordialmente e in modo sollecito. Abbiamo alloggiato in una camera con vista oceano che era spaziosa, moderna e molto elegante. All'imbrunire siamo scesi e abbiamo preso un cocktail sorseggiandolo al calar del sole... è stato molto romantico!
Consigliamo senza dubbio questo hotel a tutti. Noi abbiamo già programmato di tornarci l'anno prossimo!
Loved the new Hilton Fiji!
We stayed recently at the new Hilton Fiji resort in the 2nd week of August and it was simply stunning! Arrived from our flight and was chauffered from the airport to the resort!
When we arrived the friendly staff welcome us prompty. We stayed in an Ocean view room, it was spacious, modern and very sleek.
At dusk we went down and got cocktails and sipped these away as we saw the sun go down, very romantic!
Definately would recommend this to anyone and have already planned to come back next year!
Vom neuen Hilton Fiji begeistert!
Wir waren in der zweiten Augustwoche im neuen Hilton-Fiji-Resort und es war einfach nur atemberaubend! Wir kamen mit dem Flugzeug an und wurden vom Flughafen zum Resort chauffiert! Wir wurden dort vom Personal freundlich begrüßt. Wir hatten ein Zimmer mit Meerblick, es war geräumig, modern und sehr schick. Am Abend haben wir dann unten während des Sonnenuntergangs Cocktails serviert bekommen, sehr romantisch!
Wir können das Resort definitiv jedem empfehlen und wollen auch nächstes Jahr wieder dorthin!
Hope for the Best!
Our friends have just come back from Hilton Fiji and I admit after reading the review I was a bit concerned but they said they had a great stay and would go back again. They stayed with the Hilton for 3 nights then went out to one of the island resorts and they said they couldn't wait to get back to Hilton. The highlights for them were the rooms, staff and the restaurant. My wife and I have booked for September for a long weekend so I will see how it goes.
The staff were absolutely so friendly and helpful. Nothing was too much trouble. Rooms were excellent. The only possible negative thing was the dinner and breakfast buffet was average and lacked flavour. Restaurant was lovely though. Lots of activities and kept everyone well informed every day of what was available.
This was, without a doubt, the worst hotel experience we have ever had. After spending five weeks in wintery Australia, we were so looking forward to beautiful, warm Fiji at a brand new Hilton Beach Resort & Spa. What a shock to us when, upon arrival, we were told there was no spa; then to discover that the beach was unswimmable. It was quite a disappointment, to say the least. We were, however, told that the Sofitel next door had a spa. Well now, isn't that nice. Perhaps I should have stayed at the Sofitel? The only way to get a white sandy beach is to take a day cruise to an outer island, which we did. It was okay, but poor communication between staff and guests left many of us on the beach while the glass bottom boat sailed off, as well as the snorkling boat. Communication is definately a problem - if Fiji was any more laid back, the whole population would be asleep.
My husband is a Diamond VIP member, so we are usually upgraded, which we were here as well. The only catch is that we were upgraded to what we nicknamed "the demolition zone." This hotel is nowhere near done and should not be open to the public. Or if it is, the rooms should run no more than $50/night. It is ridiculous. Workmen EVERYWHERE - extension cords, power tools, hammers, etc., and security guards all over the place because, as we were told personally by one guard, the workmen are not to be trusted. Don't leave anything unguarded or out overnight - shoes, towels, swimsuits, etc., because they might not be there in the morning. This is crazy - knowing this and opening a facility up to the public? It just shouldn't be. So, our upgrade was basically worthless because the noise was so bad, we couldn't enjoy our own little pool at our villa and had to go to the main pools. We are not snobs, we have no problem with the main pools, but when your upgrade is supposedly enhanced with your own pool, what a shame to not be able to enjoy it. Plus, we were told that our upgrade negated all the other perks that come with being a Diamond member, so no vouchers, etc., which is something the Hilton has always done for us and anyone else who qualifies, for that matter.
Now, on to the rooms. Two words - UG LY! Pea soup green tiles on floor and bathroom, white cushions on entirely too much furniture for the size of the room (we are sure the cushions will not be white by September, when they are really supposed to be open). The connecting doors to the room next door had no locks, so there was access from both our side and theirs. Fortunately, the room wasn't rented, and my husband told the desk they'd better not rent it until it locked and had some sound stripping on it. Upon checkout, the doors still didn't lock. Small kitchenette, nice, but cabinets so high that in order to reach glasses, plates, etc., I had to push a chair over to be tall enough. The folks below us had the same problem and moved everything around, so I know it was not just us. The shower was not installed properly, so the water drained out onto the main bath area, and in some cases into the toilet area. We found this out on the Bula bus where all Hilton people recognized each other and sympathized with one another's plight! Our phone did not work. Upon check-in, I attempted to call the states to let the kids know we had arrived safely. No international call could be made. We let the front desk know and got the usual "oh, we'll get on that today." Six days later, upon check-out, we still could not make an international call. We were told the front desk would dial it for us, then put it to the room, but really, is it too much to ask to have the phone working so that I can make calls in privacy? My husband had a bit of work to do, but alas, the internet connection to the room was totally screwed up, and had he not run into a technician, that probably wouldn't have gotten fixed either. All in all, this place is absolutely not ready for guests. Oh yea, 10:15pm, we get a knock, knock on the door. Housekeeping for bed turndown service!! Now, I don't need this service, for sure, but again, it's something Hilton has always offered, so it is nice. But at 10:15pm?? We were already in bed!
We only got the turndown service twice - the other nights they just never showed up.
What more can I say? The food, marginal at best. Only buffet is offered, with the exception of bar food. And the buffet is very limited - perhaps four choices for an entree. And you're really up to the likes and dislikes of the chef. We would have liked the option of a few entrees to order what we wanted. The fish night was particularly bad. Once it hits the buffet counter, it stays, and the calimari was literally cold and the texture of rubber. Same with the clams/mussels that were in another entree - yuck. Like chewing on a rubber band. Thank goodness the Fiji dollar is good for Americans, because at $55 a pop for dinner and $32 for breakfast, we felt the prices to be too high. And drinks - awful, at $15/each as an average price. If we could have, we would have changed hotels. The other hotels on the island offered happy hours with light nibbles for all to enjoy. Not at the Hilton. As far as the staff goes, the right hand doesn't know what the left hand is doing.
We didn't care for the pools - yes, umbrellas, but smack dab in the sun all day, no palm trees to speak of. We really just didn't like the whole pool design, which is totally personal, I know.
Big, square olympic looking pools. Yuck.
The snack bar was atrociously expensive. You couldn't get a good deal in this place if you got on your knees and begged. Potato chips at $8/bag? Come on. Even though we could afford it, did we want to? No. And they have you over a barrel being on the island. They know you have no where else to go. We strolled through all the other hotels, and yes, their prices were high too, but not like this place.
I guess, all in all, we were disappointed with the whole Fiji experience. We absolutely love Hawaii (Kauai), but thought we'd take a break from the same old, same old, and try a different tropical experience. We're sorry we did. Hawaii is expensive too, but it has so much more to offer and it is so much more reliable, we'll go there from now on.
There's loads more to share, but I've gone too long already.
Suffice to say, we are composing a letter to the Hilton Diamond VIP Customer Service desk as I write this.
Good luck if you stay here...you'll need it.
A Very Friendly New Hotel
We have just recently returned after staying 5 nights at the Fiji Beach Resort & Spa - Managed by the Hilton. Having never been to Denerau we chose the Fiji Beach Resort because it is brand new!
We booked a studio room, but next time we would book the one bedroom villa. A little more room & nice to have a lounge to relax in.
The rooms are well appointed with the latest decor, very smart and all overlook the beach, although I would not swim at the beach, the pools approx all 7, are absolutely fantastic!!
The loungers & chairs on the balconies are most comfortable also the pool side furniture with heaps of umbrellas to provide shade.
All the staff were so happy & friendly always welcoming. The buffet food in the Nuku restaurant was fresh & very tasty. Zarbo Deli on site provided a great alternative for tasty food, we ate lunch at the cafe, not only do you have to be in Newmarket, Auckland to enjoy Zarbo!
We would definately return the the Fiji Beach Resort & Spa!!