Hated it!

Stayed here during US Figure Skating Championships. Staff is indifferent, rooms are really dark, and the place is way overpriced.

The toilet was a public restroom toilet--noisy with the the funky flushing mechanism, etc. I spent most of the week wishing I'd booked in the Days Inn nearby! In general, the entire neighborhood is pretty skanky in the evenings, with limited restaurants and a ton of traffic.

People, this is Los Angeles.... read on.

First of all, in regards to the hotel:The bar is a great alternative to the fake plastic people of the Standard Downtown hotel on 6th. The hotel itself is decent and for the price you are paying you pretty much get what you pay for. Perhaps this is not your first time coming to Los Angeles, so read on...About Los Angeles (really really really brief, because I could write a book on it):This is the city that has shaped and defined nearly every concept of 'urban' culture in recent times (it started in the 40's, now especially prominent since the 80's). If you can live in Los Angeles, you can live in ANY city in the world. Period.

Los Angeles is extremely diverse, heavily cultured, and has (unlike many major cities) a profound range from the urban to the suburban. New York has a variety of represented cultures and foods, for example, but ask any New Yorker living in Los Angeles and they will tell you that New York doesn't even come close to offering the entire world in such close (and intimate) proximity to each other. Los Angeles is the epitomy of urban sprawl, the entire 'city' blurs into the 'county' which then blurs into nearby countys and citys (you would only know the difference by being a local, I'm not joking). It's all horizontal and immense. New York is big, but it is compact and vertical. Imagine taking a butter knife and spreading the entire world over toast - like chunky peanut butter you'll get a few vertical clumps but overall it's spread even. There is a something of a metro system, and considering LA's size, it does an incredible job under the circumstances of traffic and the vast numbers of significant areas in the city/county/thing. If you are visiting, you WILL need to rent a car. If you can drive here, successfully, you can drive anywhere. Period. If you are planning living here for a while, get a car eventually but in the mean time learn the Metro system and see how it actually is considerably good for the circumstances. As for bad areas vs. good areas? Those are everywhere. Everywhere is a bad area, even Bel Aire. You just don't see it or know what 'bad' really is. Downtown is actually safe, for the most part... but as a Tourist, avoid downtown areas east of Broadway at night. During the day, shop all you want - drive through the areas first, it'll give you some idea of what is cool and what isn't. The Fashion District, for example, is a real blast during the day, but at night shops close up and the homeless take refuge near store fronts where it's warmer, for example. The area around Staples Center, where this particular hotel is, isn't too bad - it's actually right NEXT to the super corporate area of Downtown, and it's actually very safe - just remember to never compare Los Angeles with your ol' town in Oregon or any city for that matter. Things here are different.... if you've been to New York, you may even agree... in particular the homeless are 200x more friendlier here, far far FAR less hostile and more often then not go out of their way to earn just a little change if you can spare it by helping you move things into your car (don't worry, they won't steal anything), or offering to clean your windshield, anything. Oh yeah one more thing, Los Angeles is interesting in that it is actually perhaps the most relaxed urban city (people are for the most part relaxed) yet we've got the most insane, looney, psycho cops around.

Don't bother even talking to them, they've got serious mental problems or something... actually, you can ask nearly anyone (if they speak english!) for directions and they'd gladly help you on your way.Not to scare you, because it's easily done, just know that if you embrace the life-shifting perspective Los Angeles will give you, you will be an incredibly well traveled person for the better part of your life.Good Luck and remember to check where people are coming from when they review because often times they carry with them a perspective from a small town or a community that is nothing near what Los Angeles is and presents in life.

Figueroa is a dump !

Dark decor worsened by inadequate lighting, but of course has advantage of not showing up too many of rooms short comings. Poor quality room locks add to unease. Guest elevator poorly maintained. Manager who cares nothing for his paying patrons. Worse hotel ever stayed in, in USA. Give this place a miss !

Worst service I have ever experienced!

The manager was very rude and unhelpful. I requested a copy of the receipt that had a check-out date recorded and he would not give me one. I thought this was a bit fishy. I had checked out a day early and wanted to verify that I would be charged for the correct number of nights, but he insisted that he would not give me a record of my actual check out date. He has no concept of customer service and I would never recommend staying there. The rooms are small, do not have a real bathroom, and no windows.

Horrible!

This place is in a horrible area of Los Angeles, I was afraid to walk out of the hotel by myself and especially at night. The rooms were not worth what I paid and the customer service was also bad. I do not recommend anyone to ever stay there.

Hotel Figeroa is an oasis in the city

To appreciate the Hotel Figueroa you should know hotels and know LA.

For the price, one should not expect a luxury hotel. It is the best imaginable in the tourist hotel category. The staff is warm, including the manager. The colors are remarkable, and the ecclectic decor is appealing. The guests here are having a nice time and reach out to each other. The food in the cafe is easy, cheap and decent. It is a one-of-a-kind hotel. There is nothing wrong with the neighborhood, it's next to the Staples center and purely business district going up the street

Ouch!

I was scared to get out of the cab! This is not the best part of LA and is certainly quaint. I felt like I was in a third world middle class hotel. Ok, if you expect that - not if you don't. The management was friendly and the pool was nice. But the rooms are something else....I would not recommend this hotel to anyone expecting comfort. View was terrible. Some rooms have NO tubs - just open showers. Cracked, cement walls painted - I could go on and on, but I was surely disappointed, especially for the amount of money we paid for a room! ($99.). Down the street are safer hotels. I did not feel safe there, believe me. The lobby was dimly lit. It rained the whole time we were there. I won't return.

Beyond dreadful

We paid for a two room suite at this property. The primary room was tacky but useable. The second room faced a major street and HUGE street lamp and there were no windowcoverings so the guest in that room left in the middle of the nite. The manager considers this part of the "charm" of the property. The bathroom was old, carpet stained, and towels badly warn. There is not enough light in the main room to see the keys on the remote control, let alone read a book (again part of the charm according the manamement). What should be an exotic and interesting hotel is reuined by a complete lack of understanding of the basic need of a hotel room.

If the world were to end today, Figueroa would make you pay!

Not only is the general manager the most rude man I have encountered, the service itself is below standard. There was a bomb threat a block from the hotel and it was closed off for over an hour and a half., we couldn't get to the hotel we were uncomfortable to even go back to the hotel let alone stay in the area, and the manager stated that because the bomb threat wasn't "his" particular hotel, that he would not comp the rooms for us to leave. We left anyway because our safety meant more to us, but obviously not to anyone at this hotel. With this day and age, and the threat of terror, if multi-million dollar airlines are willing to make sure we feel safe and comfortable and comp or atleast let us use the tickets for another day, why is it that this High Class, LOW SERVICE hotel won't?!

Hotel Figueroa Los Angeles

This hotel is in downtown Los Angeles, not Hollywood as listed on your website. Regardless, this is a great place to stay. Very close to the L.A. Convention Center and Staples Arena, it is very different from your standard American business hotel. It has traditional Mexican style inside a 1920's industrial era building. The pool and bar are colorful and relaxing. Great food is available at The Pantry (24 hours!) 1/2 block down the street.