Falcon Hills Hotel
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TravelPod Member ReviewsFalcon Hills Hotel Sharm El-Sheikh
Never again. Enough said.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Falcon Hills is a decent place as long as you don't pay whatever the full price is...I think it's advertised as between 50 to 60 USD per night with buffet breakfast...that's too much but we were able to get $32 USD through lastminute.com and booking.com. We stayed 4 nights total...breakkie is OK, 2 pools, both nice but one has a really bad dj so we when at the pool we went to the back one which is heated and no crappy music. We were there to dive though and dove with pirate divers the dive shop in the hotel...great group of guys. Hotel was fine for us.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Falcon Hills Hotel Sharm El-Sheikh
We won't return to this hotel either!
I agree with all the comments rabbit1 from Preston makes. The smell of the sewage was not overpowering but it was not nice if the wind was in the wrong direction.
The food was poor I would say due to lack of quality, the sweets though were the redeeming feature most of the time they were OK. The breakfast was OK ish but yes you had to queue for omelettes most of the time I found.
They seem to have increased accommodation capacity but not the facilities common to all guests. If you decided to stay in the Hotel for the evening the entertainment that seemed every other evening was poor. There were only 30 chairs/stools to sit on indoors. The bar and reception are all in one place and the restaurant (well it's a dining area) next to that.
Big "swimming pool regulations" notices saying no reserving of sun beds by each pool are ignored. I would say people were driven to get up early with there kept towels from the day before to put on a sun bed as there were not enough in the first place. Yes I am guilty I done it once with the attitude if you can't beat em join em. After getting up early once though I thought stuff this. I found if you waited around the pool just before 11:00 some would go to the beach on the free bus thus a sun bed or two free. Big pool very invigorating/cold, small pool warmer (same sun heating smaller volume of water).Nice sun beds with big thick mattresses.
Reef beach is good for snorkelling it's about a 1Km walk from the hotel though across a couple of large roads not to bad though.
Free bus to two other beaches, the bus did leave a few minutes early once as it was full. The beaches are two parts of the same beach about 250meters apart nothing to see in water for snorkelling but OK for kids sandy and shallow for a way out. Music on second beach played loudly by beach DJ. Bar and snack joint on beach but pay for all. Prices reasonable but waiter decided to load my bill with a tip for the barman (so he said) on second visit. Tip for snorkelling from second beach, with beach shoes walk around the beach with hill on the right. Pass old armoured fighting vehicle hulks on hill side and rusting old tank hulk in sea from war (On the third day of the war, 7 June, 1967 following an air attack Israel Navy landed paratroopers in Sharm El-Sheikh) then walk out into sea a little before donning snorkel gear. Great little bit not used much.
The staffs in hotel were not as eager to please as we have experienced in other hotels in Egypt before. Every thing was done but not to as higher standard as we had come to expect from previous holidays. Two days we had to wait until 17:30 for our room to be cleaned.
We met a lady who visited to the same hotel in January with a girlfriend. They had a fantastic time so much so that she came back in March with her husband. Her comments were that she could not believe the difference in attitude and service from the staff.
Moving around Sharm el-Sheikh is presently dominated by the taxi mafia, which has the nerve to say that there are fixed prices for specific destinations. And these prices are 3 times what you would pay for exactly the same service in the rest of the country. The local police is in on the fraud, forcing tourists off the bus to pay the local fantasy prices.
Definitely not a 4 star more a 2.
We will return to Egypt but not to this hotel.
We Won't Be Returning
If your idea of an "all inclusive" holiday means "all inclusive" and not "a little bit of this today, and maybe a little of that tomorrow inclusive", then sadly this is certainly not the place for you.
The hotel itself is beautiful, is clean and our rooms where large enough to accomodate three beds relatively comfortably. It has gone through a recent extension and redecoration, however this doesn't gloss over the consistent poor service and rudeness we recieved over our weeks stay.
I am not a complainer, and have never complained about a holiday before but on this occasion i feel compelled to warn others who may be thinking of going to this hotel. Please don't think we are just a dis-illusioned one off complaining family, everyone who spoke to us on holiday where in the same situation. Some were so upset that they wished they where coming home with us a week early.
"All Inclusive" it was not, it ran from 11am to 11pm, not 1 minute to 11 or even 1 minute past 11, i mean 11 to 11 (or the gistapo will shoot you). You couldn't even get a bottleof water before 11am.
Lets start at breakfast, if you wanted an omlette, fried or scrambled egg you have to wait in queue with the rest of the hotel while the chef cooks it on one hotplate. The food on the whole was not too bad, if a little repetative. As for drinks, kids could not even have a non alcoholic cocktail as there was more than one juice in it (i kid you not). If you are all inclusive you are treated as a second rate client compared to those who are half board and are paying for their drinks. Not only are you overlooked at the bar, but when you do manage to get a grunt fron one of the miserable barstaff your wine will come in a thimble and your beer in a less than half pint glass. If you are a 'paying' customer you will get a large measure of wine or a large bottle of beer.
If you are prepared to put up with the looks of distain from the waiters if you have the audacity to order a snack which is again limited compared to the paying customers, you can have a beefburger (but no cheese on it as this would mean there would be none left for breakfast), chicken burger or pizza, all served with cold chips. again if you are paying you can choose from the full snack menu and also recieve larger portions. WARNING: snacks are between 4.30pm&5.30pm, 11pm&12pm not a second before or after.
As i said earlier the hotel itself is lovely, however the bottom pool is blighted by hundreds of flies attracted by the hotels own sewage plant situated next to the pool bar, the smell is an expierience in itself. We also went to the hotels own beach via courtesy bus, once we got there we where told that the "all inclusive" could not be used and everything was therefore chargeable. My 9 year old son managed to accidently break the plastic key fob for the room for which in no uncertain terms i was told i would have to pay £7.50 for a replacement.
We eventually did complain to the service manager (Mahmoud, a very nice man) and things did improve on the service front, however im afraid it was far too little far too late.
The only saving grace, was that we met some lovely (english) people there, with whom we will stay friends with, but this hotel is one that my family and i will be staying far away from. PS: Egypt is a beautifull country, and we have holidayed there before without any complaint and we will return to Egypt again.
Do Not Go
I have never had such a bad experience with a hotel that I've felt that I've had to write a review before.
We stayed at this hotel for 2 weeks and there weren't many positive things to say about it.
On first arriving, the hotel appeared to be small but the room was a decent size.
As two young females travelling together looking for a peaceful relaxing break we were greatly disappointed.
During the first few days the bar/waiter staff appeared to be friendly and helpful, often bringing your drinks to the dinner table before having to order them. However this quickly changed. The hassle and flirting from the staff became tiresome and on turning down their advances they became rude and dismissive. They ignored us at the dinner table, refusing to serve us drinks. On going to the bar to order our own drinks they would be thrown/slid down the bar after a long wait whilst serving other hotel members. Totally rude and unnecessary. Towards the end of the holiday we used to order our drinks at the pool bar and take them into the restaurant.
We opted for the all inclusive option which was another big mistake. The food was the same every day and poor, very often the serving trays were empty. If you are a vegetarian and you don't like pizza you're likely to lose a dress size or 2. The milk for the tea and coffee at breakfast time had gone off most days and curdled in your mug.
Relaxing by the pool was what I was most looking forward to about this holiday; however this was ruined by the gardener at the hotel. Just as you would settle onto your sun lounger you would hear a rustle of a carrier bag, on looking up, the gardener would be stood a short distance away staring at you. This made both of us feel totally uneasy as you constantly had him staring at you...Have these people never seen women before????
The pool appeared to be kept clean and tidy and the pool staff were friendly. However there was a disgusting and overpowering smell of sewage at the rear pool. Very often you had to cover your nose as it was so bad, particularly later in the day.
There were staff at the hotel trying to encourage you to get a henna tattoo. On declining politely, they quickly became rude every time they saw you, muttering something under their breath as they passed you. Not quite what I expected on holiday.
YOUNG GIRLS BEWARE OF THE CLEANING STAFF. Our cleaner Shaboon knocked our door at every opportunity, asking when we were leaving. He would then ask for a hug, it was difficult to get rid of him. On one occasion after he had cleaned our room, we found him in our room later on in the day with the TV on - with no reason for being there!!! On our last day he knocked as usual and we told him we were travelling home, he said he would attend at 4 o'clock in order to take our bags to reception. This was great or so we thought as we were on the first floor with many steps to go down.
At 4 O'clock he turned up, rather than collecting our bags he closed the curtains in the room and door asked for a hug, we told him no and he tried to kiss us and grope us. My female friend walked away from him into the bathroom where he followed her and tried groping her again, she had to tell him to get off. This upset her greatly and on finally getting out of the room from him he stated that he would ring a porter to collect our bags. He had no intention of collecting our bags in the first place! Had the reception staff been more helpful we would have reported him.
This is the first holiday I have been on where I have been glad to return home. I will certainly NOT be returning.
Great Little Hotel
My wife and I have recently returned from Sharm El Sheikh, we stayed at the Falcon Hills Hotel. This being our first trip to Egypt and having read mixed reviews on Sharm El Sheikh, we just didn't know what exactly to expect. The hotel was great, 2 swimming pools, clean patios around the pool, friendly pool staff and a peaceful enviroment. The food was graet as well plenty of choice at breakfast, lunch and dinner (if you have a sweet tooth be warned stay away from the dessert table, with over 16 different desserts at each meal the calories just mount up looking at the puddings, cakes and pastries. The main courses always offered a meat dish, a poultry dish , a fish dish and a vegetarian option and all accompanied by an assortment of cooked vegetables and cool salads.
The Reception Staff were helpful and friendly, the bar and lounge area was clean and the guest were well looked after by the bar staff.
Each evening there was a variety of different entertainment, from belly dancers to magicians, from dancers to acrobats. There was even a replica Bedouin tent on the roof for you to sample a bit of bedouin life.
The bedrooms were very spacious we had a room with twin beds, a bath, shower w.c. etc, there was also a full size fridge and a mulit-channel tv (With English Channels). There was a small balcony with table and chairs.
The person who made up[ the beds always had a smile on their face and always greeted you with an hello whenever they saw you
Having had mixed reservations about going we now can't wait to return and we will return and to the Falcon Hills.
Beware of subtle money scams
The staff in general are very polite but beware of a subtle scam that they have got going. My experience was with Ibrahim, the pool attendant, but I have a feeling that it goes on elsewhere in Egypt too.
They will befriend you and seem very nice and polite and not at all pushy by asking for money. They are too smart and clever to apply such transparency. After a while they then employ some of the following tactics:
1. They will get depressed and worried over some money problem (ie their family's cows have all died, they have to sell off family land to pay debts etc etc). They won't ask you directly for money but you'll feel so sorry for them that you will offer something.
2. After staying in touch with you for a while, they will ask you to bring some expensive item that they cannot get in Egypt on your next trip (eg laptop computer, latest mobile phone, mp3 player etc etc). As their wages are 25-50 pounds sterling a month, you do the math on getting repaid! They do this with many many Europeans and I know that some people have fallen for it.
3. If you are a single female they will of course fall in love with you and ask you to marry them. And by the way can you give them some money to set up a business so that you can "start your lives together".
Even if they are successful at any of the above it is a fortune to them. So be warned.
***A Good 3Star Hotel***
Wow i was so gratefull when our bus pulled up outside this hotel because we went passed the cleopatra hotel, and it looked dreadfull and didn't have many good reviews.
I'st of all we went to the reception area where we were shown our room, luggage of course was taken for us and having trundled it around all day was relived someone else was pulling my case. ha!
the room was yes, very basic- with two beds a dressing table and chair, bath and shower, but thats all we needed.... but always clean and tidy-not dirty or grubby, our room overlooked the pool, so we didnt have far to go to jump into it, many a times we just left out patio open and talked to the guests who were staying at the hotel- and had a quick brandy fab!
i must admit not many people went into the pool, as it was freezing i braved it twice but couldnt stay in long!
NO MOSQUITO'S AT THIS HOTEL!!
the food was very reasonably priced and never felt ill, we were B AND B. so most the time we either had a quick snack at the hotel then wondered to the wonderful place of NAAMA bay- an absolute change at night time- because in the day it's like a ghost town ha ha.
if you take a left out of the hotel there's a lovely pizza place where you can buy a 8" pizza for a staggering £1.50 unbelieveable fresh to order aswell, then took it back to the hotel and ate it there - or eat in at the pizza place!
make sure you try the go-karting half a mile round the corner cost about £15.00 english pounds but well worth it.
i also tried the massage which was available at the hotel. think i paid about £12.00 english pounds- it was amazing!! i had about 3 whilst i was there- which involved my neck, back, and shoulders which took 30minutes and a free 15 minute complimentary facial!!
the girls are always hard at it, and not very often standing around doing nothing. so book to avoid disappointment-
i must also say how polite and quick the service was when ordering drinks or food.. very attentive-
only downside to the hotel is the entertainment. not much put on- but didnt bother me much as we often went into old sharm or naama bay!! Expect to pay about 20-25 egyptian pounds to get to naama bay and always say the price before getting into the taxi's- blue and white ones are usually the best!! they do drive abit mad though.
ooo be warned if you go to the camel bar it cost me £14 english pound for 3 alcoholic drinks i forgot to ask for there local alcohol instead of our own brand like back home!
please make sure you try theTAI HOUSE situated ontop of the shopping mall you'll see it a big red building in naama bay its fantastic food very reasonable too-
also a place called VALENTINO'S its at the end of the beach near the Hilton Fayrouz- make sure you dont go to the first valentino on the beach as its not that one that much good its further down!!
i had a fillet steak and pepper sauce - and my second visit a big salad to start and a pasta dish. its unbelieveable its situated right on the beach and has candles lit on each table!!!
i'm a very fussy eater and found this to be the best out of all the restaurants in naama bay!!
if you venture to old sharm make sure you take a right into the shopping mall because theres a wonderful waterfall and if you walk up the cliff front which is carpeted and has seated areas you can have a waiter bring you a drink and watch the stars and the view its bliss!! alot of people miss this- a villager took my friend and i.
overall this is a fine hotel for a base and a place to sleep- i'd rate this hotel a 3STAR and the price i paid for the week was very reasonable
hope this has helped some what!!
i'd go back to this hotel-
see you egypt next year in may 2007!!
We stayed at the Falcon Hills in December 2006, being an 'allocation on arrival' from a Thomson Auction. Whilst we weren't expecting luxury, we were a little disappointed. Reception try to persuade everyone to upgrade to all inclusive on arrival, but most who did complained about the food. We were on a B & B basis: the breakfast choice was good, with many hot and cold buffet options. We had one lunch at the hotel - pizzas with undercooked bases-none of the staff are really interested in any complaints though, as several people found out.
The rooms were a good size, with a full sized fridge, tv, reasonably sized bathroom (always plenty of hot water), and a small balcony/terrace. Being a small balcony, there is really only room for 1 patio chair and small table, which is all that they give you, per twin/dbl room! This was easily overcome though, as there are 2 chairs and a coffee table in the rooms, so we just moved one out onto the terrace.
Room service is available, but everyone seemed to leave their plates of half eaten food outside the door when they had finished. These plates stayed there on the floor in the corridors all evening, all night and during the next day until the rooms were done, when they were collected. As our room was never done before mid afternoon, our corridor had plates with food along the floor for up to 20 hours each day.
We made the mistake of forgetting to order our breakfast boxes when we did the long day trip to Cairo. When the receptionist was distributing them to those who had ordered, he also went behind the bar and got them each a small bottle of water. I asked him if we could just have the water for our trip, but he refused, saying it was 'all about cost'!! This wasn't a problem as we did have water, and were all given some on the trip, but it seems such a trivial thing for the receptionist to make an issue of.
Like other hotels, this one does not allow any food or drink to be brought in that has been bought outside. We did hear that one couple had their duty free purchases confiscated while we were there, although we did not meet them personally.
The hotel does run a courtesy bus to a couple of the beaches and back during the day, and into Naama Bay at night. Be warned though, the driver doesn't necessarily stick to the timetable, often leaving early (the receptionist's reason for this was that both our watches and phones had the wrong time).
The bar staff seemed unwilling to refuse to serve those who were very drunk, they just kept on giving them more. We witnessed a couple of very loud drunken 'arguments' as we collected our room key after a night out in Naama Bay, only to be woken several nights at 2.30am as those same people made their drunken way to their rooms along the corridor of plates and glasses. The hotel staff only shrugged if you asked why these people were allowed to be so noisey - they weren't really interested. We like to have a good time, but not at the expense of others!
There are 2 good sized pools at the Falcon Hills, both kept clean, one being heated. There were plenty of sunbeds.
We used Temor Tours for our excursions as they are so much cheaper and we knew they were reliable as we used them last November when we also went to Sharm (out of the hotel, turn left and walk 5/10 mins to the end of the road).
If you turn right out of the hotel and walk for 10/15 mins, you arrive at Reef Beach, which is a public beach (10LE/£1 or buy a ticket at the hotel for half price). Sunbeds are on a terrace area and there is a little wooden jetty into the sea for snorkelling. If the wind is strong though, the current will be very strong which can be dangerous as the coral spreads out in a 'V' from the steps and you have to keep a constant eye on where you are.
Admittedly, we didn't pay the full rate for our holiday - if we had, we would have been very disappointed
Good all round 3 star
Stayed here for 1 week 7 - 14 Dec 06 on B&B as we wanted to experiment and eat out.
The hotel was clean but basic, every day something was being washed or cleaned, the room was basic but had all we needed, fridge, tv, balcony, bath or shower and free safe and clean free beach towels everyday - yes you could take them on the 'free bus' to Sharm and their free beach.
The hotel had a rule which,[----] me off, you cant bring any food or drink into the hotel, which, always means high prices, I would stay there again if they changed this rule.
The breakfast was a good spread and the staff were friendly and did a good job
I must say, we were disappointed by the Falcon Hills hotel, having had previous good holidays in the Sharm-el-Sheikh area.
The hotel itself was fine, maybe a little basic, but there were areas that could be improved. The room was OK, bed very hard, the room could have been a bit cleaner. We experienced problems with the water supply to our room, water cold or sometimes no water at all. However this was resolved (eventually). We felt that the staff were not always as helpful as you would expect, the reception staff insisted several times that messages had been left for our room, when we checked the details they weren't for us, although we explained this they still insisted on putting the messages under our door or giving them to us with our room key. There is still probably some poor soul somewhere wondering why he/she didn't get their messages. However, the worst were the waiters, who were indifferent to the point of being rude, reading between the lines, I think this was because we were B&B only, those on half-board and all-inclusive seemed to be treated a lot better! When we paid them for drinks, they would not always come back with the change, now wherever we go we ALWAYS leave tips, but personally I like to make up my own mind about what tip to leave, not for someone to just keep the change!
The breakfasts were fine, nothing special. We never had dinner there, preferring to go into Naama Bay by taxi where there is a huge choice of restaurants.
There is a swimming pool, quite small although as we were there in December, it was a bit too cold to use, although some brave people did try it out!
The beach area was a bit disappointing, you could get a shuttle bus there from the hotel, or alternatively it is about a 10 minute walk, although if walking you do have to cross quite a busy road. But the area is shared with 2 or 3 other hotels, so space was at a premium to say the least - everyone was packed in like sardines in a tin. There was quite a nice little restaurant there though, with lovely views over the sea. We ended up going to the public beaches in Naama Bay.
I have had a few very enjoyable holidays in Egypt, but I must say this hotel was disappointing - we just felt the 'atmosphere/vibes' weren't right. Most other people staying there were diving enthusiasts, one woman we spoke to at breakfast admitted that the hotel was basic but that her party just used it as a base as most days they were out diving. Having said that, we paid an unbelievably low price for two weeks' B&B in low season, so it wasn't all bad!
Falcon Hills worth the money
I stayed at the falcon hills hotel 8- 22nd oct and thouroughly enjoyed myslf. It wasn't the heigfht of the season, but it was still very very hot. The hoel and it's facilites wre first rate and the staff were superb Egypt is a funny old place. you can go from immense wealth to poverty in the crossing of a street this is something you don't see in the hotel compound. and it's hard to visualise anything beyond the hotel. A taxi ride [about 35 egyptian £ to naarma bay will soon dispel the idea there's nothing to do. A great holiday if you want to chill out by the pool and do nothing
TripAdvisor Reviews Falcon Hills Hotel Sharm El-Sheikh
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