The Fairmont Pierre Marques
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How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Non-smoking hotel
- Multilingual staff
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Historical Traveler Reviews The Fairmont Pierre Marques Acapulco
Truly Wonderful Guest Services
In all honesty, I might have procrastinated in writing this review just because I'm reluctant to share the good news. I would so hate not to be able to get reservations next time! The Pierre Marques is a beautiful property. It's a quiet, relaxed setting and during our ten day stay rarely felt crowded.
The service is attentive, friendly, competent, and highly professional. From the front desk, to the restaurant, pool, bar, and maid staff -- guests are made to feel welcome and appreciated.
We received such great service here we missed Rodolfo (Guest Services Mgr) and a number of other staff members when we got home.
The dining choices at the resort itself are limited, but there are options at a sister property only a short shuttle away.
At the Pierre Marques, there is the La Terraza, which although it doesn't have a very extensive menu and the food is only fair, does have a wonderful oceanfront setting and very friendly, attentive service. The gourmet restaurant, Tabachin, was a disappointment - I probably wouldn't return (although the service there was also exceptional.) There a little cafe and deli (Cafe Pierre) which does a very nice job with morning bakery goods, cold beverages, and snacks. The Fairmont Princess next door (a sister property) has more and better dining choices and is only a very short shuttle ride away. The Pierre Marques concierge is more than happy to make the reservations and is an expert in helping you decide where to go. The shuttle leaves regularly and is prompt. The Spa (also at the Princess) is wonderful.
Our deluxe ocean view room was very basic, but had a nice view and was kept meticulously clean by a very helpful maid staff.
The pools were clean. We enjoyed the fact that the children's pool is quite a distance from the other two pools which we think is a perfect arrangement. There were no babies in the two main pools -- and unlike our Hawaiian experience this month, the pools seemed to be properly treated with Baqua (or a similar cleaning agent that works like chlorine only better) on a regular basis. The pool-side service is superb.
The beach is beautiful and right in front of the resort. My husband swam every morning and loved the fact that it was only steps away.
If you're looking for a quiet, relaxing, very "simple-yet-elegant" get-away with warm and attentive guest services this is a fabulous choice.
Will definitely return to the Pierre Marques
This is definitely a place to go and relax. My husband and I were in Acapulco to attend a wedding and stayed at the Hyatt prior to coming to the Pierre, and what a major difference between 2 hotels! I am glad we stayed here the latter part of our vacation because we need to veg-out and this was what the doctor ordered. We stayed in villa 756 and the room was very clean and well maintained. Our request for privacy was respected and the staff was very attentive whenever we needed their services. We only dined at the LaTerraza for breakfast and lunch (we did not do a all-inclusive since I was staying there on a travel agent rate) and enjoyed the meals we chose. We did go to the Princess for dinner one night and tried the Veranda which offered a international buffet that night. Both properties were beautiful. The Princess is definitely geared more toward families, so I am glad we stayed at the Pierre. Another thing to mention, the beach vendors are not as plentiful on these beaches as they were all over you on the beaches at the Hyatt. As soon as you stepped on the sand there, they almost came running over covered with jewelry, blankets and whatever else they could carry. This will not deter a visit to Acapulco - but when we decide to return we will be staying at the Pierre, and take a cab into town if we want a change of scenery.
So in a nutshell, if you want the hustle and bustle of a resort town, stay at a hotel along Acapulco Bay, but if you want relative peace and quiet, stay at one of the Fairmont properties.
Watch out if you're going all-inclusive
The hotel was nice....quiet during the day because most people golf. We went on an all-inclusive package that excluded more than was included. Beware. There are two restaurants, the buffet style being the only available in the all inclusive. Only certain drinks are included and instead of a wrist band concept, the staff follows you around asking you to sign a check. Your room number seems a requirement before you can even sit down and everytime you eat, drink or get a towel for the pool. You get the feeling you're being stalked until you give up your password . You are never really sure if what you are eating or drinking is included in the premium price you paid. Our room was average for Fairmont but seemed as if it was in the middle of a renovation when we checked in. During our stay, the rooms on either side were being renovated and the smell of oil-based paint was everywhere. You could not even escape it on the balcony. We paid extra for an ocean-view room and it was, but it also had a great view of the back door of the kitchen and the noise that accompanies it. We asked for another room but a better one could not be provided until 4 days into our stay and we were too settled in to consider moving. All in all, if you like a quiet hotel oriented to business groups and golf and you don't care about all-inclusive it IS a lovely property. We chose it because of the Fairmont name and Canadian ownership but we won't be returning to Fairmont Pierre Marques.
We just returned from a great stay, very relaxing. It was the slow season, which suited us just fine. The restaurants, bars & pools at both the Pierre Marques and its sister property the Acapulco Princess were very enjoyable. The staff at both properties was very friendly and helpful, and our room was a gorgeous corner room with a view right over the beach and the mountains to the side. Lovely stay, and we would do it again.
Quiet and comfortable and about 15minutes by cab from the hub-bub of downtown Acapulco. Excellent service and one of the best restraunts in the area. Beach a little disappointing, very busy with locals hawking things.
Had a great time
My girlfriend and I went here Jan 19th to Jan 25th 2004. What a beautiful resort. We went on a group trip with all breakfasts, diners and most drinks included so I'm not sure about the pricing. The food was delicious. The buffet breakfast has what most fancy resorts have.
Both the Pierre Marques and the Princess had a great selection. The buffet was $18.95 for those who had to pay. They offered just about everything you could imagine for breakfast. Fresh fruits (all sliced and ready to eat), french toast etc, sausages, bacon, hash browns Mexican dishes. They'd make whatever egg dish you'd want while you waited. Whether it was scrambled eggs, sunny side up, or my favorite omelet (you'd just tell them what you wanted in it). The Tabachin was our favorite place to eat diner. Their Filet Mignon was excellent. We had that 2 nights in a row. I had Lobster at the La Hacienda one night at the Princess. I think it was grilled and was very tough. They don't steam it there I guess. The buffets were ok. A lot of Mexican food which I don't care for. The lunches were great at the Pieere bar. The ham and cheese sandwich on wheat bread came with fries and was great (I ordered that at least twice) and wasn't that expensive. The Beach Club Bar at the Princess also had a great lunch menu. You can sit at a booth overlooking the beach with a band playing right in the restaurant. The band was great. There was never a problem finding a seat for lunch (I think a lot of people where golfing all day) I'd suggest making diner reservations though. Without them you could wait a very long time.
Seats for breakfast were never an issue. The pools are awesome. One was a lot cooler that the other. I preffered the warmer one and it's overlooking the ocean. It was like paradise. We never had a problem finding lounge chairs at the beach or the pools. Plenty were there in the sun and the shade. We were fortunate enough to stay in one of the villas. It overlooked the pool and the ocean was in the backround. We could hear the ocean waves while we slept (make sure to turn the ac off and the ceiling fan on). The weather was 85 degrees and sunny everyday.
There was a band that played every night outside at the Pierre Bar.
They weren't that good most of the time. Their sound system was aweful.
The music was good but on the fast songs you couldn't even hear them singing. The lead girl singer looked like she was half dead. She had no energy whatsoever.She looked depressed. It was like she was there just making the motions. That was one of my few disappointments. The other one was that they stopped playing and packed it in at 10:30PM. You could hear a pin drop at 10:30 PM. I'm sure the Princess had a nightclub that went well beyond this. We went over to the Princess everyday either to eat or shop. The shuttles go back and forth free all the time. They pick up who ever is waiting, take the 5 minute drive, pick up the people waiting there and right back. There was hardly any waiting. We found the service very, very slow. The Pierre Bar was the worst. We'd almost have to go and get the waiter or waitress's attention to get a drink. They didn't seem too happy. I've been to the Marriots in Costa Rica and the La Cabana in Aruba. The staff there were so happy and friendly. That wasn't the case here. Over all though it was great, very relaxing. Their is a flea market on the beach close to the Princess and many venders on the beach in front of the Princess. We didn't have any problems with them and actually got some very good deals on things. A hint is to never give them what the asking price is.
The $10.00 tee shirts can all be bought for $5.00. Just tell them that it's all your going to pay. The silver was beautiful. If they ask $35 for a necklace offer them $20. You will probably end up paying $25. Go back the next day. They will remember you and eventually give in to your price. Don't ever pay what they ask. Just a hint that I wish I had had before I got there. We really had a wonderful time here. The maid came twice a day to clean up. Any problems were resolved very quickly.
If you can request your room, we were in room 755 (a villa) and it was awesome. It has a private terrace (with a seperate entrance) that could hold 40 people. Great view of the pool and the ocean behind the pool.
I'd give this resort between 4 and 5 stars. If you have any questions feel free to e-mail me.
Quite relaxation with a bit of class
Had a wonderful stay here. Loved the small hotel feel with the big hotel amenities. Especially since there is a free shuttle every 15 minutes or so to its sister hotel the Acapulco Princess next door that is a very large hotel giving you many dining, entertainment options, and more on top of those already at the Pierre Marques.
Had a small problem upon check in as the room didn't have high speed internet as advertised and the room they moved us to resolve this was close to the kitchen so we couldn't open the window at night to hear the ocean waves as they were muted by the clanking carts full of pots and pans going by our window.
Besides this however, room service was great, the babysitting service was wonderful and affordable at about $4 USD per hour, and we were even able to have the room service delivered to the outside patio with the live band making a very nice casual dinner.
Pools were well maintained although you are told not to swim after 7 due to chlorination so no night swims.
The best part about the hotel is probably the beach. We went on a popular Mexican holdiay weekend and while the beaches were very crowded in front of the Princess, ours was very quite and uncrowded. The water here is clear, clean, and fun as it is not in a bay as in downtown Acapulco.
Wonderful stay at Pierre Marques
My husband and I just got back from a weeks vacation in Acapulco, at the Pierre Marques. We had a great time.
Beautiful resort, lovely manicured lawns, three gorgeous pools- that were hardly ever busy. Our room had a back wall that was full windows with a french door walkout onto a terrace that overlooked the pool and the ocean.
They also have beautiful villas and bungalows that looked stunning.
The resort is fairly quiet, with regulars and tourists who are there to golf. They have a wonderful restaurant La Tabachin which has exquisite food but is pricey.
We liked it much better than the Princess which is larger and busier. The Princess has more food options - and we walked down the beach (took about 7 minutes) to have lunch there.
We had a great vacation and would definitely go back. All the beaches in Acapulco are public, so they can get busy and have a lot of vendors, but the stretch of beach in front of the Pierre Marques is quite quiet comparatively speaking.
It was a wonderful time - perfect weather every day - service was great, room was cleaned once a day with an additional turn down service in the evening.
I gave the resort 4 stars- only because we wished there was more food options. But we were delighted to see that they are opening a gourmet deli-type shop as well as a new expanded gym.
We had a great time and we dont golf or play tennis- if you do either of these things you would love it even more.
A great place to relax and avoid the Acapulco crowds.
An excellent hotel
I have been to the Fairmont Pierre Marques twice and both times have loved the resort. I am not a golfer and basically go there just to relax. The rooms are extremely clean and attractive. The grounds are beautiful. There are several pools. One pool further away from the others does need to be cleaned a bit better, but that is a minor quibble. The food at the all inclusive restaurant is good. No, not the greatest, but certainly fresh and tasty. The service throughout the hotel is terrific. They are always there to accommodate you. It is also wonderful walking on the beach--water is very rough. I would highly recommend this hotel.
Rest and relaxation
A very nice hotel with amazing views. Quiet and relaxing. Very popular with Mexican residents. Probably about an 80/20 split between Mexicans and Gringos. The food at the outdoor buffet restaraunt was good. The food at Tabachin - the fancy restraunt on premises - was outstanding but pricey. The Hotel was currently in the middle of a large remodel. About half the rooms had been remodeled and were very nice. The older rooms were clean but dated. Upon leaving, the person at the front desk said the remodeled rooms were called "Hacienda" type rooms. The beach in front of the Hotel is one of the nicer beaches in Acapulco. While it is public, the Hotel has been abel to keep a lot of the traffic down and keep nonguests from setting sunshades and such in front of the Hotel. The golf course was a fun layout but the maintenance left a lot to be desired for a $100/round course. If you can get a golf package at a reasonable rate - the golf courses (Pierre Marques and the Princess)are fun courses to play. Overall, we found the Pierre Marques to be a quiet little respite from the Hustle and Bustle of Acapulco. If you are looking for a neat little place by the Ocean to enjoy a good book, drink some ice cold coronas or margaritas and splash around in the ocean or pool, the Pierre Marques is great. If you want discos or crowds - go downtown or to the Princess.
TripAdvisor Reviews The Fairmont Pierre Marques Acapulco
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