The Fairmont Hotel Macdonald
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The journey so far has been pretty scenic, lots of fall trees, lakes, rivers and mountains. The drive from Grand Prairie to Edmonton was less scenic, highway all the way and a pretty easy, though slightly boring drive. We made good time, with a few stops for brunch and fuel and arrived into Edmonton mid-afternoon. We thought as we had a couple of …
After leaving Calgary we set about on what was possibly the most beautiful drive we have ever, or will ever take. The Rocky Mountains are completely awesome. Everywhere you look - massive mountains covered in snow. We stopped in Canmore for a wander around - a fantastic little town. Then continued onto Banff. This is were we planned to spend …
... not always great. I am starting to understand that the Canadians like to say no. Anytime, we asked fore exceptions with the food and or seating, the answer was no! There was one pub (Sherlock Holmes), where we were taken very good care of by the same waitress but otherwise, not so much.
For example, at the hotel we met for breakfast together every morning. One morning, they though that two of us were coming down later so they just had a table for four. Once we came down, we ...
Had a great day at the Blue Lagoon, arrived signed in, got stuck in the turnstile! The instructions for showering were interesting. Was going to take a picture but thought it may be poor taste. The fourth step into the pool was a big one, found a seat, tried to sit down, you are very buoyant there, just about ducked myself! Found the area where the massages were being done, hung around that area until it was time! I loved my massage! Thought ...
... the fort there have been 'streets' set up with relocated historical buildings and appropriate modes of transport for different periods in Edmonton's history. The streets are named for the period that they represent. In every street and in the fort all the employees are in appropriate clothing for their role and time period. Grace actually works (dressed in historically appropriate clothing) in ...
How has this hotel rated in the past?
Very impressive view of the hotel from the opposite side of the river
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsThe Fairmont Hotel Macdonald Edmonton
Historical Traveler Reviews The Fairmont Hotel Macdonald Edmonton
While the Hotel Macdonald still has a lot of old world style hotel elegance, it includes one of the worst rooms I've ever stayed in for its noise. The room was quite small and the bed was located fairly close to the door. There seemed to be an excessively large gap between the bottom of the door and the floor which allowed in all the noise from the hallway including the noise of the nearby elevator. A drunken group in the hallway was so loud, I woke up thinking they were trying to get into my room. Unfortunately, I could not be bothered to do anything about the room or the noisy revellers since my sleep had already been disturbed.
My wife and I are currently both Fairmont President's Club Platinum members, so when it comes to Fairmont hotels our expectations are quite high.
I stay at this hotel about 4 times per year. The service in this hotel is second to none. The decor is fabulous, beds are like a cloud, dining is amazing... truly a five star hotel. I had an issue only once, and it was quickly remidied to my satisfaction, with more than adequite compensation for my inconvenience. My number one choice in Edmonton.
We booked our wedding night stay approx. 6 months in advance, paid cash, and received a confirmation #. When we arrived on our wedding night, we had to wait approximately 20 mins outside for a valet, and were treated like nothing special, even though we arrived as bride and groom in our attire. We went up to our room (finally), and realized this was not the river view suite we had reserved and paid for - this was a tiny room overlooking Jasper Avenue. No robes as promised, no strawberries, etc. We called down to the front desk to sort this out, only to be told that they were too busy at the moment and could they call us back. We sat there in my dress and his tux on our wedding night waiting. They eventually called us back only to be told that nothing could be done that night, but if we wished we could come down to the lobby in the morning and speak to the day manager. We were very upset abd by this time it was almost 2:00am. We went down in the morning to discuss this, and they claimed there had never been a reservation. We provided them with the confirmation number, and, to their credit, invited us back as guests in a luxury suite for a Sunday night on the top floor. So, they really put a dimmer on our wedding night which is a hard memory to replace, but sort of made up for it the next night. Hit and miss I guess!
Was totally impressed with the Fairmont Hotel Macdonald during a recent business trip. Was greeted by name at the front door (the doorman must have read my luggage tags - I was impressed!) Staff went above and beyond at every opportunity. Very friendlly and professional. The hotel itself is amazing - like staying in a castle - beautiful decor - very tastefully decorated and spotless. Fairmont has the best high-speed internet service I have ever used at a hotel - and it's free if you are an elite member of their frequent guest program (only 5 stays required to earn elite status) or 9.95 CAD per day. One of the most comfortable beds I have ever slept on - Simmons pillowtop mattress with comfy down pillows & duvet. Room service was incredibly fast.. and delicious. Way to go Fairmont! I'll be back!
Fastest Room Service Ever
We have stayed at the Hotel Macdonald twice and have thoroughly enjoyed it. I am sorry about all of the complaints from the newlyweds, but when they host several weddings a day (there were SIX last Saturday during our stay), it must be hard to keep up with all of them. Like all of the Canadian Fairmont Hotels, The Hotel Macdonald's staff has always been very accommodating and friendly, and the room service was the fastest of any hotel I have ever stayed in: 4 minutes for morning coffee and juice! The location is superb and the river views lovely. This time I was delighted to arrive to homemade cookies in our room. I really do not know what all of the complaints are about, but I would recommend this hotel to anyone any day.
Beautiful hotel. Lame city.
Beautiful hotel. Next to the river. Rooms are nice with a view of the river, but furnitures were exceptional. Nice restaurants are bars and a terrace overlooking the river. Service did not make an impression. The city is lame though. We stayed there for 3 nights for a conference in Aug 02. Prices was about $170/night. Perhaps cheaper than average because of the conference special. I will stay here again if I ever visit Edmonton again.
Might as well stayed at a cheapy
Stayed here for my wedding night, was wearing my bridal gown when I checked in with my husband who was in a tux. Staff didn't bother to acknowledge that HELLO, we are newlyweds, that we just got married, that we forked over $300 for a small room with nothing extra special.
Below average service.
The first time I stayed at "the Mac," in October 1998, I had a terrible experience. The woman who checked us in was incredibly rude to us on all counts, automatically assuming that my friends and I were going to be trouble because we were in our early twenties, threatening to send security up at any provocation. Thankfully, we were busy shopping and visiting friends, so we didn't have to spend much time there. Well, the next visit made up for it. The front desk agent was fantastic and I was able to check into my room at 10am - quite a few hours before check in time. They weren't full so I was given an upgraded room overlooking the Saskatchewan River and the room attendants and servers were nothing less than fabulous. Fairmont tends to be a hit or miss and overpriced but this one's a gem.
Beautiful Room, Average Service
My new husband and I spent our honeymoon night at what I had heard was once of Edmonton's luxury hotels - and it was - the room was beautiful, the view over the river in March was a delight. BUT, I would not rank that one special night of our lives as a night to remember. Although we arrived in our finery, there was no acknowledgement of our special day and night - ok so we didnt book the honeymoon suite but we still paid over $300 for a suite - no breakfast, no bed turndown, no chocolates on the pillow AND when we attempted to depart in the morning the valet had flooded our car, so we spent a few hours wandering the city until we were able to restart it ourselves. Definitely an experience but one we would not repeat for the price we paid.