The Fairmont Dallas
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How has this hotel rated in the past?
We stayed in a huge suite with 2 queen beds, couch, desk and large living area. Staff were great, hotel very centrally located.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsThe Fairmont Dallas
Historical Traveler Reviews The Fairmont Dallas
I've stayed at this hotel several times when business or pleasure brings me to Dallas. You feel quality as soon as you walk in the door. The staff is very friendly and attentive - always with a smile. The rooms are spotless and immense - with two doubles, television, table and chairs, and en suite bathroom. The room service is top notch serving until the early hours of the morning, I believe on my last visit I ordered a vanilla shake at 3 am and it was there in 5 minutes. In regards to it's proximity to bars and restaurants, the hotel is centrally located in the ARTS district. You are now less than 0.4 miles to the Dallas World Aquarium, Dallas Museum of Art, American Airlines Arena (where the Dallas Stars and Dallas Mavericks play), and West End (sort of a restaurant/bar row). One of the number one steak houses in the country is located only 4 miles away (Bob's Chop and Steak House 4300 Lemmon Avenue). Other ammenities include the Pyramid Grill which serves a delicious Sunday brunch. The pool is Olympic-sized and perfect during the right time of year (they even have a pool-side snack bar).
This was the second time my husband and I went to this hotel w/in a two month period. We go to Dallas all the time for little get aways and can't find another hotel that we like anymore or as well as this one. We are always trying new hotels just to see and it's a disapointment every time.
We go to the fairmont about 6 times a year just to get away.The staff is friendly and the rooms are spacious and clean.It is located downtown you can walk to westend or to most of the museums.
Not very friendly
My husband and I decided to stay at the fairmont on our wedding night. We were so surprised when we entered the foyer in our wedding gown and tux and the people at the counter just looked at us with no expression on their faces. One of them asked us if we had reservations. We said that we did and they immediately looked it up and handed us our key. No words of congratulations, no smiles, no comments at all. When we walked away, I looked down to make sure that I still had my wedding dress on...yep, still on. I didn't expect them to roll out the red carpet, but it would have been nice to be greeted with a smile.
Stayed here on 2/12 to 2/14/05 and found nothing at all to complain about. Service from check in to check out was friendly and efficient. The room was tasteful and comfortable - nothing shabby here. The Pyramid Grill restaurant is elegant, with excellent service. The food is good, though certainly not great. Sunday brunch was pleasant. Room service breakfast was punctual. They even give you a bottle of water when you check out. Overall, a fine hotel.
First a disclaimer - I did not check out any other hotels in Dallas, and was there on business so didn't get to see many of the sights. That being said, it was a short cab-ride (or, apparently a 4-5 block walk) to the West End (it was raining so we didn't walk), and it was central to all of the places we needed to visit for our business dealings.
Why are there only 2 negative reviews of the Dallas Fairmont here? It's such a large hotel, many people must stay there, all the time - - I did, and it was great.
I'm sure that this will once again be a good hotel. Just not quite yet. This property is under HEAVY renovation. Intense and noisy drilling begins daily at 7:30. The spectacular pool deck is closed and guests are invited to swim across the street at the YMCA. I visited in June and this may have changed a little, but there is so much to do. Elevators were out of order and a 10-minute wait was not unusual. Call and ask directly what to expect.
Why stay here?
Cons: The world's worst coffee,broken air conditioning,thread bare towels,incorrect bill,messages not delivered,building appears to be falling apart. Pros: Within walking distance of the stunning Meyerson Symphony Center and the breath taking Nasher Sculpture Museum.