The Fairmont Acapulco Princess
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How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
Photos of The Fairmont Acapulco Princess
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Historical Traveler Reviews The Fairmont Acapulco Princess
We stayed at the Princess in April 2000, loved it so much that we are going back December 2003! We have stayed in a lot of nice hotels but this is the only one where I have been able relax under a waterfall while having a drink. This hotel is worth every penny plus more!
I stayed at the Fairmont Princess in mid June on a vacation with my husband. We knew going into the vacation that we would be there during rainy season and that the Fairmont would not have all of their restaurants open, but be prepared if you go during this time. It was a lovely vacation and the every restaurant at the Princess was great when they were open. We loved that there were not that many people staying there and you felt as if you had a whole pool to yourselves. The service was excellent, everyone was very helpful throughout the week.
We rented a car from the hotel (you can bargin for a better price) and traveled around Acapulco for two days. This was nice because since it rained a lot we drove around looking at the city. The rooms are large and well kept, maid service comes in twice a day. They are a little old and need some updating though. Overall, we had a great time at the Fairmont Princess and would recommend that you stay there on your vacation.
Very nice hotel in Acapulco
We stayed here after bailing out on another hotel in Acapulco. This is one of the better hotels where we have stayed in Mexico, although it is not inexpensive. Nonetheless, the rooms were large, the service pleasant, and the food good. We would stay here again if we travel back to Acapulco.
A Fine Resort
My wife and I have just returned from one of the most fabulous vacations we have ever had! We stayed at the Princess from Sunday through Saturday in mid-March (the dry season) and thoroughly enjoyed the entire time.Our room was ocean-side, on the 10th floor. It was spacious, clean, and nicely appointed. The king-sized bed was comfortable, the furniture was in good shape, and the plumbing worked just fine. We had a large balcony that overlooked one of the larger pools with the beach and waves just beyond. Our room price was $160.00 a night (U.S.), but there are a number of Mexican taxes that brought the total up to about $195.00. The Princess was worth every penny. The maid thoroughly cleaned the room each morning, then returned about 5 p.m. to clean it again and make down the bed. This occured every day we were there. The resort's service was the best we have ever encountered. And, that's really saying something because we've stayed in nice hotels in most large U.S. cities and theme parks and several foreign cities, too. There was ALWAYS someone close by to assist us.I speak a little Spanish, not much. My wife doesn't speak the language at all. Yet, neither of us ever had trouble communicating. The staff is eager to please and the vast array of services that are available far exceeds what we required.The Princess maintains Cabanas on the beach for exclusive use by their guests. You can rent a Cabana for $20.00 (U.S.), but if you spend at least $20.00 in beach services (drinks/food delivered right to you on the beach), the Cabana is free.We ate in The Veranda, The Hacienda, the Chula Vista, the Beach Club, and the Los Angeles Cafe restaurants. Each was fabulous, with a wonderful combination of food and atmosphere.The Concierge was very helpful. He helped us arrange trips into Acapulco and even took film to Walmart for us for developing! This is just one example of the eager-to-please service we found. The beach was clean, the pools were perfect, the grounds were lovely, and the golf course was first-rate. I can't imagine how we could have had better accomodations.One word of caution -- if you are on a tight budget, stay in one of the typical hotels (Hilton, Hyatt, etc.) in Acapulco. Service and accomodations like those at the Princess do not come cheap. In reading the other reviews of the Princess, it's obvious to me that at least one reviewer was really over his/her head. If you're worried about paying $4 for a Coke, this is not your kind of place.
Too much for too little
I went to the Princess for my honeymoon looking for a romantic get away. That was the least I found. When we stepped into our bathroom, the mirror was missing. The tiles on the walls were falling off. And the water was a rusty color, but their pool was blue? When we complained to the front desk, their reaction was, "Well, you are paying for a standard room." I was paying $175.00 a night. For that much money you would think that they would try a little harder. After being there for a few days, we meet a new friend. He showed us around (nicely we didn't have to pay for a cab, but we did compinsate him) and we had a good time. They wanted to charge $5.00 for one Corona, but down the street in Costco we bought a 24 pack for $13.00. So we filled our sink in with ice and had a little sink cooler with the same beer down stairs. On our last night he took us to dinner to bid us fare well. When we were eating, one of the front desk poeple noticed us. He asked us if we were having fun, being nice we said yes. Then he turns to our friend and begins to tell him that he is scum for driving away is business from the resturants in the Princess. I guess he didn't relize that we are fluent in Spanish! The Princess had beautiful pools I have to say. They were really nice. But my advice, go to Acapulco but stay away from the Princess. I could give you so many more reasons why...P.S. One word of advice if you are staying in the Princess: Catch a cab out of the princess and don't tell them you are staying there. They will double your price thinking you are rich!
I stayed at the Princess some 5 or 6 years ago and I still cannot forget how amazing and beautiful this resort was!!! The rooms were NOT dirty - by far, so Im not so sure where the other folks stayed, nor did my room need to be upgraded! I thought it was just perfect! My view was of the ocean - not a swampy lagoon! I absolutely loved the openness of the lobby and the wind blowing in off the ocean....what a awesome vacation!!
The Princess was GREAT! Service was excellent, food was great and we didn't have a view of a swampy lagoon. The rooms could certainly use some updating. I guess since my entire trip was paid for I just can't be a complainer.
Don't stay here
By all means visit Acapulco,it is a beautiful, clean city, but do not stay at the Fairmont Princess. This hotel is miles out of downtown making it extremely difficult to do any activity that isn't at the hotel. It will cost you $50 American to get to town and back.
The service at the hotel is mediocre, at best. The television in our room didn't work, meals are expensive and not that great. We paid $70 American for a buffet dinner that was average at best. If you take one step of the hotel grounds toward the beach you will be diluged with peddlers. I hadn't walked 100 feet before I was asked "do you want to get High?"
By far, my worst expererience was with the company booking tours out of the hotel lobby. I booked two events, one to see the cliff divers, which was pricy and one to ride horse on the beach for which the guide/taxi never showed up. This agency also made a mistake on my bill and phoned my room at least 8 times in an effort to get it solved. Not my idea of what I want to do on vacation. The hotel grounds are ok although right now about one half of the available restaurants are closed. Also a hotel this size that doesn't offer a hot tub seemed rather odd.
There are many many beautiful hotels in Acapulco. I think with a little effort you can find one much more accomodating than this.
W Bruns Sacramento Calif.
We recently returned from our 4th trip to the Acapulco Princess. We LOVE this resort. We travel a great deal and this location is our #1 place to go in Mexico. It is clean, the service is very good, and the views incredible. We like it better than anywhere we have been in Hawaii. The food at the resort is good but is rather high priced. Especially the buffets. However, as an inclusive resort, this is the place. We will go back next year again. It was not crowded but we have been there when the hotel is full. Never a problem.
Crowded and expensive
My husband and I went to the Acapulco Princess in December 2001. Coming from New York, we have a very high tolerance for crowds of people and high prices, but this place was too much even for us. There are simply too many people crammed into this resort, plus high prices, which made for a nightmare trip. On top of this, the beach was quite unpleasant - crowded with tourists and strewn with garbage. We did not sit on the beach once. Instead, we fought the crowds by the pool to get lounge chairs.
There is no snorkeling or anything of that nature, so unless you want to golf every day, there's not much to do apart from lay by the pool and listen to screaming children.
This place would not be quite so bad if the number of guests was cut in half and if the prices were reduced somewhat. I have no problem paying for a great hotel, great food and a relaxing atmosphere, but I resented the amount of money we had to spend on this trip.
I would not recommend it to anyone.
TripAdvisor Reviews The Fairmont Acapulco Princess
Travel Blogs from Acapulco
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