Fairfield Inn - A Great Place to stay in San Antonio

I recently spent three nights at this hotel. I agree with the other reviews - this is an excellent property. Every staff member I met, from the front desk to housekeeping to maintenance were friendly and helpful at all times. Free breakfast includes waffles in the shape of the state of Texas! This is a very busy hotel, and you may have to wait for a breakfast seat if you do not get there early. The regular rooms (not the suites) are a little on the small side but fine for 1 or 2 people. The room was very clean and housekeeping service was excellent. I encountered a problem - the cooling unit was not working properly. It was fixed quickjly. The hotel is one block from the 80 cent trolley that takes you to the River Walk area and The Alamo. The market place is about a 3 block walk.

Newly Renovated hotel - looks fabulous!!!

We just recently stayed there and the hotel has just finished a renovation on the entire premises! The hotel looks lovely and worth the increase in the rate. When we stayed there in December the rate was 119 and now the rooms go from 119 to 159. The suite we stayed in was 159 however, very very nice. These rooms are better the the Marriott on the Riverwalk, plus you get free parking and a very nice free breakfast. The breakfast attendant is extremely friendly and the friendliness of the staff is top notch! Definitely a great experience and one I would recommend again and again!

I'll be back!

Good Service + Nice Rooms = Great Stay

We came to town for a Cheerleading competition in the Alamodome. I was please with the services. We arrived late in the evening our reservation was at the receptionist finger tips. We had our room key in a couple of minutes. The room was nice, clean and comfortable. My kids loved the continental breakfast. Everyone was very helpful and polite. The location was great. We would definitely stay here again, if we come back this way.

Excellent Property

I honestly do not know why this FairField received some bad reviews. My wife and I stayed there 7 nights and the entire experience was great and definetly Marriott Standards. The staff was friendly and helpful and always made sure everything was OK with our stay. Breakfast was great with alot of variety and the pool was exceptionally clean and maintained. Housekeepers were also on top of things...Room was always made up and smelled fresh. Very clean and Great Hotel. Most definetly will stay here again next time I am in San Antonio.

Average hotel, good location

I recently stayed at this hotel with my husband and two children. The positives were its easy access to I-35, free parking, close proximity to the market square and a conveniently located trolley stop. The free breakfast was a definite plus and the front desk staff was very helpful and courteous. However, I was not happy with the condition of the room. The carpet was dirty, there was mold in the shower and the air conditioning unit was noisy. The maid never left enough towels and we had to continually ask for shampoo and soap. Overall, I would rate the experience as positive but I will probably choose a different hotel next time because of the poor condition of the room.

Great place to stay

We stayed 4 days at this hotel in February 2005. The room was very large and clean. Free parking. Free internet access in room if you have a laptop, but also available next door at the Courtyard Inn for free, if you don't. Heated indoor swimming pool. Great continental breakfast with fruits and several choices of breads/bagels, waffles, etc. Staff were very friendly and always pleasant and smiling. Great location near access to the highways and close to downtown and Market Square. We would definitely recommend a stay at this hotel and we would stay there again. One of the best in the mid-range hotels we stayed at in the past year. I read the reviews on Trip Advisor before booking at this hotel and I'm happy to say it was a good decision and contributed to a wonderful stay in San Antonio. What a lovely city.

Average Room/Good Location

At $75. per night I've stayed at much nicer, full service hotels. However the location is really convenient. Away from heavy traffic but close to easy on/off freeway access. The Market Place is only two blocks away and the Riverwalk a short trolley ride. The staff was professional and friendly. The continental breakfast included freshly made waffles. The room was either stuffy or freezing, the bedding was somewhat worn. I'd stay again but not for more than $70. per night.

One of the Best

I spent three nights at the Fairfield Inn in San Antonio last week and it was one of the best hotel experiences I have ever had. The staff was extremely friendly and went out of their way to be helpful. The room was kept very clean and the bed was very comfortable. If you don't mind walking a little bit, it is within decent walking distance of the Riverwalk, Alamo, and other attractions. It is very close to Market Square. If you do not want to walk, there is a parking garage near the Alamo that only charges $10 for the whole day, which is better than many other cities. San Antonio is a wonderful place to visit and the Fairfield Inn is one of its best places to stay (especially for the price). I recommend this hotel and will be staying there when I return to San Antonio.

Nice place

I got my hotel room through Priceline, and I was somewhat apprehensive after seeing the "Hotel from Hell" review. I had a very good experience, however, so I thought I should provide a balancing perspective. Maybe neither review is truly representative, but I think it's unfair to the hotel to have that negative review standing here alone. For what it's worth, my experience is much more recent. Anyway, I was there for five nights and I found the entire staff to be friendly and responsive. The room was also one of the cleanest I've stayed in recently, and wear-and-tear was minimal. The one problem I had (a noisy neighbor) was handled promptly and effectively. I would gladly stay there again.

Hotel from Hell

Back in April I stayed at the Fairfield Inn, not by choice, but because the Residence Inn next door overbooked the hotel, and myself and two other coworkers were moved next door. We were all in San Antonio to attend a training course, and was really looking forward to this trip. This trip quickly turned into the trip from hell. This has to be the worst hotel I have ever stayed in. First night - telephone in my room cut off continuously during conversations. It took them 2 days out of my 4 day stay to replace the phone. The bathtub looked like farm animals had been washed in it, and I'm talking about dirt & oil covering the bottom of the tub! My friend and I scraped the grime out with our room/door key card. The tub was wiped down the next day, but never came clean. The pillows in the room were hospital type pillows, soft plastic instead of cloth. They actually crunched like a potato chip when you touched them!!! The A/C and heating unit never worked right. It was either hot or cold, never anything in between. The staff acted like they could have cared less about any and all complaints. While checking out, I overheard several other guests complaining about a variety of problems, and when we all started sharing our stories, the desk clerk suggested that we all stay somewhere else the next time. Lucky for us the department who coordinates our out-of-town training has received many complaints over the last year or so about this hotel, and they have guaranteed us that we will NEVER have to stay there again. BE AWARE!!! My advise - the Woodfield Suites...same plaza area, FANTASTIC suite, within the same price range. The Woodfield is where we are staying from now on. Hope this helps.......