Holiday Inn Express Newcastle City Centre

Address: Waterloo Square, St James Boulevard, Newcastle upon Tyne, Tyne and Wear, England, NE1 4EU, United Kingdom | 3 star hotel
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This 3 star hotel, located on Waterloo Square, St James Boulevard, Newcastle upon Tyne, is near The Discovery Museum, Grainger Town, St. Mary's Cathedral, and St. Andrew's Church.
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    Historical Traveler Reviews Holiday Inn Express Newcastle City Centre Newcastle upon Tyne

    Spotlessly clean!!!


    the hotel was in a great location, everywhere we wanted to go ie. the carling academy and the central station were literally round the corner.

    the rooms were exactly as they look in the photos, spotless and the bathroom was a good size and the shower was lovely. the beds were comfortable, i got a great nights sleep not entirely owing to the fact that id exhausted myself at the placebo gig!!

    check in was great, but check out was a bit more of a hassle as the woman we'd checked in with had thrown away our reciept thing...and somehow my sister had been ...well, everywhere said Mr instead of Ms! perhaps this caused the problem at check out, but all was fine as the woman found our receipt.

    we left our bags there after check-out for a look round the town and this was not a problem.

    i would definitely stay here again but do book at least 2 weeks in advance to avoid the 40.00 rise in prices for a room!

    all in all, a great hotel really.

    Great Position for Nightlife/NUFC


    Went to Newcastle to watch my team play up there. Have been to a few Holiday Inns and this was as good as i have stayed in. However, I e-mailed before arrival for a room not facing the road and was promptly informed this had been done. Also, i could check in at 10.00 as i had also mentioned that i would be arriving at 10.30. This was impressive!

    When i duly arrived i went to check in at 11.00 to be told they were not aware that i was arriving early and my room still had someone in it!!! To their credit they offered my girlfriend and her son and I free breakfast while we waited. We declined their offer as we had eaten. But by 11.15 we had a new room allocated. The duty manager acted swiftly and plesantly and professionally. Problem sorted!!

    With Holiday Inns you know the standard is going to be pretty uniform across all their hotels. This did not dissappoint. Book here for clean rooms, plesant friendly staff and value for money accomodation.

    Oh by the way at night time there is security on the door to make sure everyone is safe. We will definately be returning next year when Bolton Wanderers play again.

    Very nice hotel


    I stayed here on business on a week night and was very impressed. The room and bathroom were both very clean and the room had individual air conditioning so you could get the temperature just right.

    Great location 1/4 mile from the central station and short walk to restaurants, bars etc.

    There is a building site opposite and my room was facing this but I left at 8:30am and there was absolutely no noise coming from it.

    I really enjoyed breakfast - it might be fairly basic for some however it had all the things I needed which included cereal, toast, fruit salad, yoghurt, OJ & tea/coffee etc. Considering it was included in the price it makes this hotel very good value for money.

    I would stay here again.

    Breakfast not good.


    this hotel is quiet new.

    there is a buiding site opposite,but that wont be forever.i found the room a little small,but ample for our needs.

    breakfast was a dissapointment.

    we do rather continental,but there was no cheese the first day.

    i did mention it,and after that,this was not a problem.

    checkin was fast,but the receptionist was not so friendly.

    parking is a bit expensive in the local unsecure park.

    it has cameras,but no guarantee of your car being ok.

    this cost 8 pounds per night. i dont think i would stay here again.

    Efficient and friendly


    My g/f and I would normally look for something more individual but Newcastle didn't seem to offer that, so we checked here, found the favourite, and booked.

    It's really very nice indeed. It's efficient, it doesn't get in your way. Check-in was "Hello", "I have a reservation", "What name sir?", "~~~~~", "if you'd like to sign here sir, here's your card". "Is that it?" "Unless there's anything else I can help with".

    It's secure .. bouncers on the door, and you can't get up to the accommodation unless you have a key card.

    Breakfast is serve-yourself but has pretty much everything barring cooked stuff.

    The rooms are very well designed .. I don't stay in hotels much so these might be usual, but I liked the blue bathroom nightlight, and the bathroom door could be made to close off the loo so one could be in there while the other showered.

    We asked for a quiet room and got one, although it is on a dual carriageway and one end (our end) is opposite a nightclub so Saturday night was noisier than Friday.

    Parking is the only problem, you have to park a couple of blocks away at about 9 a day but there's building work next to the hotel and I get the impression there will be parking in due course.

    We sat in the lounge on Saturday night drinking a beer and watching music videos and relaxing on a sofa. It felt nice because we were safe and comfortable, but we did have to fight off the feeling we were waiting for a plane.

    All the staff were really friendly, that's the thing that stood out. We got cheery Good Mornings every morning, one bar woman happily explained various weird drinks to us and made recommendations from her own experience, so all in all, I wouldn't want to go anywhere else.

    Great location, clean and good service


    This is a new chain hotel in a very central location. Easy to find although there is building work still going on around the hotel at the moment so the immediate vicinity is not too attractive! There is also limited parking at the hotel so you will need to use the nearby multi storey at 8 per 24 hours.

    On the plus side the hotel is very new and clean. The staff are helpful and spend time at check in telling you all you need to know. We did subsequently call reception for a dental kit and were told there were none left but that there is a newsagent up the road. Not so helpful but then we weren't expecting 5star service in such a hotel.

    The bar in the hotel has a 24 hour licence and we were told it generally stays open till 4am or 5am. There were plenty of groups staying at the hotel whilst we were there, on stags/ hens/ trips, and we saw a few characters. We didn't see any trouble though and the hotel had security guards watch and check who comes and goes in the hotel after hours. The room itself was a decent size and was very quiet. All rooms basically the same. The heating system was a bit temperemental. Basic self service breakfast included in the price which included cereal, toast, croissants, yoghurts, tea/coffee/juice etc which was a pleasant surprise. Served in the so called Great Hall which forms the ground floor of the hotel which felt a bit like a youth hostel environment!

    Overall a pleasant and easy stay, ideal for a hassle free visit to newcastle. Not recommended for a cosy romantic trip but definitely for a group. We did see one family with kids but the majority of residents at the weekend were 18-40s.

    We booked online 2 weeks in advance at the price of 67.50 which is a bargain for the area. Also recommend Travelodge Quayside which is good location too, in the same category

    The way all hotels should be !!


    Booked into this hotel as we had tickets to see 'Little Britain' at the City Hall, and rather than pay the 35 taxi fare home (we live quite local) decided to make it a special night.

    We were not disappointed, infact we were really impressed.

    Check in was the quickest ever, I was asked my name, passed an envelope containing the room keycard & asked to sign for it, simple as that, no form filling whatsoever.

    The hotel I am told, only opened in July 05 so everything is gleaming, from the public areas, corridors & lifts and most importantly the guest rooms. Ours was outstanding, bearing in mind this is a 'budget/express' type establishment. Bed & linens were of luxurious quality, the air conditioning worked properly (not very often you can say this when reveiwing hotels!) Shower & toilet were spotless, with UV nightlight, soaps & shower gel, shower cap etc. Tea & coffee facilities had brand name products too.

    What more could you ask for for 63 per night (book in advance via the Holiday Inn official website)

    The only drawback is the building works around about(the whole area is being regenerated) however this is not the fault of the hotel and is only a minor gripe.

    The situation is perfect if you are going to events at the Newcastle Metro Radio Arena( 2-3 minute walk away), & there are numerous gay bars are on the doorstep.

    Fantastic location , everything brand new


    The staff were very nice , friendly and attentive. The hotel was the best hotel for value that I have ever stayed in.

    I was surprised by the vast selection available at breakfast which was included in the price.

    There are bew apartments being built opposite the hotel , when these are finished the view will be improved . This didnt affect my opinion of the hotel.

    The Hotel is also just a stones throw from the cosmopolitan (gay) bars of newcastle and just opposite the new powerhouse nightclub. (fab)

    I cant wait to stay there again.

    Excellent new HI Express


    I have stayed in theis hotel on several occasions since its opeing in July '05. The hotel is located about 5 minutes walk from Central Station, and a similar distance from the city centre. About 10 minutes walk to Quayside.

    As befits a new build hotel, everything is brand new and spotless. The reception staff are efficient and friendly. Ask for a room away from the road, as the noise can be distracting.

    On my most recent stay, I was allocated a disabled room. This was *huge* compared to the standard room.

    State of the art


    My daughter is in the process of relocating to Newcastle and we had one day to view five potential properties. How relieved we were to be staying at a no fuss hotel. Booking was simple and instant online and at 65 for the room, the price was right. Reception staff were helpful and friendly. After a hard day, we were able to be in our room within minutes of arriving. The only drawback was the lack of car parking on the site. As the area is being developed, this may be rectified in the future. The room was well laid out with a super clean shower room and toilet. This had ultra violet, low level lighting to avoid disturbance in the night. The beds were comfortable, with modern and attractive bedlinen. Adjustable reading lights were useful. Storage is open plan, but functional and adequate. Tea making facilities were well poitioned and safe. Thechnological support, including Internet point, telephone and TV was good. The interactive system allowed quick checkout and gave the personal touch with an on screen welcome.

    Breakfast was included in the price and although of a buffet type, had a number of good items, including delicious danish pastries.

    TripAdvisor Reviews Holiday Inn Express Newcastle City Centre Newcastle upon Tyne

    4.00 of 5 stars Excellent

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