Holiday Inn Express London - Greenwich

Address: Bugsbys Way, London, England, SE10 0GD, United Kingdom | 3 star hotel
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This 3 star hotel, located in the South Bank/Bankside area of London, is near National Maritime Museum, Mudchute Community Farm, Hampstead, and Island Gardens.
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    Historical Traveler Reviews Holiday Inn Express London - Greenwich

    Cheap but bad location


    The Holiday Inn Express at Greenwich is fairly new but is built with Canary Wharf and the Docklands in mind. Whilst the price is probably cheaper than a hotel in central London it is based in a relatively new location that has a shopping mall but not much else going for it. Be warned - It's about 15 mins walk to the nearest underground station (North Greenwich) and after that, you'll be looking at a 20-30 min underground journey to the west end. Having said that, it is built on top of a very good Chinese restaurant (The Peninsula) which gets very busy on Sundays. Parking also becomes a problem on Sundays as hordes of Chinese families drive and park in the hotel's car park.

    The rooms themselves are typical Holiday Inn bedrooms and reasonably sized for a 3-star hotel. Being new, there is little risk of getting a room in bad condition. Breakfast is buffet style but is basic. Just don't expect a lavish bacon & eggs breakfast. The restaurant area is far too small to seat hotel guests all at once.

    Unfortunately, I can not say I had a good experience with the reception staff. The hotel Manager no less. I found his manner to be completely unprofessional and very brusque. There was no hint or feeling of welcome and not once did I see a smile on his face. On checking in, I requested a late check out (1pm) to which he agreed. On the day of departure at 11pm, I received a phone call from him reminding me that checkout time was 12pm. I reminded him of my request but he refused my request and insisted that check out time was 12 noon. Worse, I caught him reprimanding a member of staff in front of me. I have to add that this member of staff was extremely friendly and in my opinion did not deserve that kind of treatment.

    I would recommend this hotel to business travellers and backpackers but no-one else.

    Good value for money


    stayed here just before easter in a family room for 2 nights with 2 teenagers for a bargain60pounds a night.the breakfast buffet was good although a few things ran out and you were waiting for things to be filled up but it was very busy

    we arrived back after an exhausing days sightseeing and decided to try the chinese on the ground floor-it was packed as there had been a wedding there all day-we were all starving and thought we would have to wait for ages but the service was very quick and the food was excellent

    it was a bit of a trek to the tube but for the price it was really good value for money

    Quite good in general,but far away from all!


    I stayed there with my boyfriend in March 2005 for 7 days.

    Positive sides:

    -room: good.Spacious,a great bathroom,beautifully decorated.Very clean.

    -breakfast: wonderful! (buffet, a lot of food & drink to choose).


    But, unfortunately, there were also some negative sides.For example, I must say that this hotel is in the middle of nothing. You have to take a bus to go to the nearest tube station,which is about 1km.

    There are no restaurants or bars in the hotel,just a disgusting Chinese restaurant. Fortunately, there is a Pizza Hut close to the hotel.

    And sometimes the staff is not very useful when asked about what buses to take or about the tube.

    Apart from this, I must say that I'm very satisfied in general to have stayed at this hotel.Because it has been wonderful in comparison with the hotel where I stayed for 2 days in the centre of London: the Royal National Hotel, which was really a terrible experience.

    Get What You Pay For


    I stayed at Express Holiday Inn Greenwich on the last nite of my London trip. It was the cheapest I found - 40 pds (about $75 USD - special online rate through Orbitz) - great deal considering the nitely rate advertised at the hotel was 100 pds!

    Upon arrival at the N.Greenwich Underground station I grabbed a taxi which the hotel website said would be about 2.50 pds - it was actually 4 pds. Then the cab driver warned me it wasn't the nicest of hotels so I was skeptical at this point but pleasantly surprised once I checked in. The lobby decor was very modern/chic and clean as were the rooms though I was in a non-smoking room on a non-smoking floor and there was a faint stale smell in the room. Aside from that everything was clean and the bed was comfy. It's certainly a no frills hotel and smack in the middle of nowhere but you get what you pay for. Thankfully there was a huge movie theater complex with multiple eateries nearby within walking distance, as there's no room service in the hotel - only a pricey (yet well recommended) Chinese restaurant and a vending area with chips, candy bars, etc. in the lobby. Their big sell is the complimentary breakfast bar every morning which had a decent assortment of pastries, cereals, yogurt, etc.

    Though due to the location I wouldn't stay there again for any length of time, it was an alright experience for the money and I'd certainly stay there again for one nite.

    Family suite???? For a family of dolls perhaps!!!


    My family and I chose to stay here at Easter last year and booked a family suite (their words). This would have to be the smallest room I have ever spent time in. One double bed for us and a fold out sofa for the two kids. When the sofa was out no one could even stand to make a cup of tea. There was simply no way we could return from a day out and relax, unless we hung ourselves in the closet....hang on, there was no closet just a rack. The dining room for breakfast was very large and very busy but no problem with the quality of the food on offer. Small walk to the station but several busses at the door. Only stay here if you are happy being in a shoebox!!

    Absolutely terrible experience


    Terrible hotel, unhelpful staff. Very noisy overnight with nothing done about it. Breakfast ran out in the morning 30 minutes before scheduled - then spent 20 minutes arguing with the receptionist that we had paid the day before but he had no record of it, even though he was the one who took it. If you are thinking of staying in this area, you'd be better off sleeping rough than wasting 50. Terrible!!

    Nice hotel, nice price


    We stayed at the Holiday Inn Express Greenwich for three nights in August 2004. It's a decent hotel, well-maintained with nice views from the panoramic windows that it has on each floor. Room have modern, pastel furnishings, tea and coffee making facilities as well as a sofa - more than you can expect from a 'budget' hotel. Buffet Breakfast was fine - appropriate for a three-star hotel. Staff were not massively routined in giving directions how to get to the nearest tube. Therefore some advice for those who want to leave their car at the hotel (which doesn't cost extra!): The tube station "Greenwich North" is in the Millennium Dome, which is about a kilometre away. Because of the size of the Dome, (which you can see from the hotel), it seems closer than it actually is. A nice walk if the weather is fine. However, if it isn't, you might have to rely on one of the buses (the 188, for example), which leave from a nearby residential area (about 200 metres to walk) and which take you to the Dome. We'd book the hotel again at any time, provided that we can have it for the same price (under 40 Pound).

    Gone to the dogs!!


    i stayed in may 2001, and found this hotel brilliant. I loved the views, the service and the food. It was a touch out of the way, but I found that it was great value, and a brilliant 'gem' of a hotel.

    I booked it over the internet in nov 2003, I was staying the one night, before flying from heathrow to new york. I thought I would stay here as I loved it so much. It takes ages on the tube, but I thought it was worth it.

    I was soooo wrong. It had only been built a few years, but letters where missing from the sign outside. It really needed a coat of paint inside. It was really tatty looking. I got into my room and it stank of cannabis smoke, so i went to open the window, but it was broken and would not open. The staff where really friendly and immediatley changed the room for us and offered very sincere apologies. The next room was fine, same standard as the last time we stayed.

    The food was brilliant and still the best around!!!

    When we checked out, I was charged for the room, and assumed that they had not already charged it from the booking. I was wrong, they charged me twice and i went over my limit on the card and was charged 40 from my card provider. I was refunded 20 of this charge. It took me three weeks to get the money back and I had to speak to 3 different people about it. I am still angry about it. I will not be staying again unless I cannot find anywhere else.

    Value for Money


    A real Value for Money Hotel, Located near the Millenium Dome, its about a 25 minute tube ride to the city centre.The rooms are very clean and are a decent size. The continental breakfast included in the price is quite nice. Hotel Staff are pleasant and efficient.If you want an inexpensive, comfortable stay, with good access to central London then this hotel will meet your requirements.

    Great location and rooms


    Stayed 4 May - 10 May 2003. Great location just off Gloucester Road (intersect with Cromwell Road) behind Tube station. It adjoins the sister hotel, The Millenium Baileys (you can sign for services between hotels). The Gloucester can best be described as "comtempory" while the Baileys is definately "old english traditional". The outside of the Millenium Gloucester is mid 70's ugly concrete- hotel is only 8 levels high. Entry is down a internal road (high car park costs - something like GBP30 for 24 hrs). Lobby - 2 level high is nice with use of marble and seating (it was good enough for them to film a ITV television drama while we were there) - a moderate but not too large size. A small bar is off here - best describe as "club like" with use of panelling, subdued lighting. The otherside of the lobby has the restaurant/ coffee shop down in a similar "club like" decor and looking onto the street. The hotel is part of a small conference centre and can be busy during the day with meetings etc although we didn't have a great problem with this and the hotel absorded this well. We had a "Business Club " room (although we were on holiday) Nice large room with a view onto surronding homes and other rooms (the hotel is built like the letter "H"). Good A/C but window (moderate size) does opened. Room done in blond woods (a feature wall) with a panelled tapestry behind the bed. Nice large curved desk came out from the wall infront of the window. Bathroom marble with heated towel rail (good for drying hand washed items) and a trouser press in the wardrobe with the safe. Minibar was those horrible automatic charging one that never seemed cold enough and appeared to charge if just touched (given both my and other guest experiences ever time I was down at reception they waste a lot of time on this problem) - this is easily checked as your room bill can be checked via the interactive tv. Club lounge (level 6) served continental breakfast (except weekends for a club lounge as the only refresments available during day was coffee/tea and water. Evening cocktails consisted of one free drink in the downstairs bar (and it did nothing for self esteem having to ask for it - like the 3rd degree) - this is poor and the one thing this hotel - which is mean't to be primarily a busness hotel- fell down on. No other food presentations were offered during the day in the club lounge and in some respects was a waste of time. I have read some reviews on this hotel regarding poor maitenance of decor etc - I disagree and halls, lifts etc were in good condition (yes there was some chipping etc) but no worse than any other place I've stayed in including far more expensive. Staff also could be a bit unprofessional. Overall, would I stay agrain - yes - location (South Kensington near the V&A museum) was great being on the tube direct from Heathrow (about 30 minutes) and 10 minutes from Harrods/ Harvey Nicholls. Room was in excellent condition (after all I dont sleep in the hall) and was very large for London and I got a great rate. Immediately outside was a plethora of places to eat plus a branch of Boots (the chemist) and Waitrose supermarket. In the immediate area was a Holiday Inn (x 2), Rydges hotel, a Raddison and a Carlson. A great week to start in London.

    TripAdvisor Reviews Holiday Inn Express London - Greenwich

    4.00 of 5 stars Excellent

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