Holiday Inn Express London City

Address: 275 Old Street, London, England, EC1V 9LN, United Kingdom | 3 star hotel
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This 3 star hotel, located in the Shoreditch area of London, is near Tabernacle, Kensington Square, White Cube, and Old Kensington.
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          TravelPod Member ReviewsHoliday Inn Express London City

          Reviewed by worthj1970

          Decent hotel

          Reviewed May 1, 2012
          by (8 reviews) , United States Flag of United States

          Rooms were comfortable and clean. The hotel staff was exceptionally friendly. A little far from the nearest tube station, but manageable, and there are bus stops right outside the door. An easy cab ride from Kings Cross (we paid 10 pounds).

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Holiday Inn Express London City

          Our First week in London


          My wife and I and our 2 kids (12 yrs and 9 yrs) enjoyed our stay at this hotel. We wanted a place to stay that would have a continental breakfeast, it helps to simplify the morning with the kids, and the breakfeast was great.

          We had a room on the fourth floor and the road noise was very noticable. Get a room away from the road.

          The area is not the most glamorous, but there is some good cheap eats in the area, and the tube station is less than five minute walk.

          The staff was friendly and helpful.

          We would recomend this hotel.

          Great value


          My wife and I stayed 4 nights at the Holiday Inn Express London City in the middle of January 2005. We got a rate of 48.51 pounds at the prepaid rate on Holiday Inn's corporate website. Note that, though it seems from the website that when you book the prepaid rate that they will only charge 1 night initially (with the balance at your checkout), the hotel actually charged all 4 nights right off. While that wasn't an issue for us (esp. since the price was so awesome for London), you should know that.

          The hotel is located one long block east of the Old Street (Northern Line) tube station (take Exit 1 of the tube station). Although Old Street is not the most convenient for tourists (you almost always have to transfer to another line for the normal tourist spots), the Tube is excellent and we felt that the value was well worth that slight inconvenience. The hotel's location vis-a-vis the tube station is excellent. Very short walk (less than 5 minutes).

          Although the hotel's exterior is not as "pretty" as the rendering on Holiday Inn's website, the inside is very well kept and clean.

          Official checkin/out is 2pm and 11am. We arrived from the US on an overnight flight and were able to checkin without a problem at 12:30pm. In addition, we requested late checkout and they let us check out at 11:30am.

          The other reviews are totally true in terms of room noise. If you are not used to road/auto noise, definitely request a room on the back side of the hotel. The front side of the hotel (i.e., half of the rooms) front onto Old Street, which is a very active street, esp. during rush hour. In addition, there is a fire station nearby and the hip neighborhood leads to late night crowds walking along the street. Because we are used to the sounds of the city and because it was winter (and we wanted the window closed), the room was fine.

          The room, while small was very clean. It had a double bed (very comfortable), with a cheapish pullout sofabed. By US standards, the room was extremely small, but I suspect the room size was closer to the European/Asian standards. TV had normal UK channels (various BCC and Sky) and CNN. There wasn't as much drawer/closet space that we were used to, but it was sufficient.

          The bathroom was also small. The toilet was very clean/new and excellent. The shower (no bath) was also great, EXCEPT for the fact that about once every minute or two, the water temp would get suddenly extremely hot (but not scalding) and then cold, and then return to your temperature (all within the span of 2 seconds). The hotel doesn't supply bottles of shampoo or soap bars, but instead provides shampoo/soap dispensers, which was actually totally fine.

          The website states the hotel has broadband in the rooms. While it appeared to have a broad band connection in our room, ours didn't work. When I called the front desk, they were not helpful (and said that they thought the connection was 19 pounds a day, which seemed outrageously expensively to me, which led me to decide to forego getting internet at the hotel......look up and stop by one of their sites on your trips around London instead....that worked well for me).

          The hotel provides a nice continental breakfast for free. Croissants, cereals, juices, toasts, canned fruit....Nice money saver to start out the day.

          BTW, there is a falafel/kebab place down on the corner of the hotel, which is open very late (2am normally, 4am weekends). In case you need a late night snack. Also, while we didn't explore much beyond the hotel's vicinity, there is not a tesco or similar supermarket to buy water, minor snacks, etc. We purchased that sort of stuff elsewhere and brought it back to the hotel.

          The ice machine is on the lobby level, which also has a microwave for your use at all times. In addition, there is a cupboard near that area with plates/bowls which you can get at any time of the day.

          Overall, I felt the hotel was an EXCELLENT VALUE, given the expense of London. Its close proximity to the tube makes it convenient. If you are okay with a smallish room and make sure you get a room on the back of the hotel, I think you will be pleased with the money you will save and spend elsewhere in London.

          Very clean and simple.


          We were there first week of december 2004 for 4 nights. My husband had conference nearby is why we chose it so he could walk there instead of taxi and because of the price. Lots of restaurants down Tabernacle then go around.

          After coming from the Crowne Plaza it was of course not the Crowne Plaza. But once we got in and got used to it, we were satisfied. We asked for the quiet side (in back) and we were on the top floor. (very busy street but quiet in back). The rooms are new and very simply furnished kind of like Ikea. I think it is about the cleanest hotel I have stayed in. And in London some of the hotels can be very dirty and small rooms. This room had the sofa and was large enough. Separate area in bathroom for toilet. And the cleaning staff always cleaning everywhere. I complimented the Head of cleaning as she runs a tight ship.

          The cover they use in winter is very warm so we asked for them to open window and immediately it was done. Anything we needed or asked for was prompt. The express breakfast included is a good deal with fruits, pastries, cereals, etc. More than enough.

          I enjoyed the adventure of going around the neighborhood to the markets, old cemetary, brewery behind hotel, etc. Total opposite of the tourist stuff at Buckingham, Piccadilly etc.

          We went the indian restaurant lemon leaf or lemon curry something. They were so kind as to accomodate us as there are basically no nonsmoking areas in restaurants in London.

          Our taxi driver said it is a business persons hotel because it is in the city and we saw many business people and no tour groups as it is not near the sites. Although I guess tour groups do go there. Very near the tube.

          London is so huge and this is the 3rd area I have visited and I enjoyed the East end very much and would recomend this hotel. Luxury no but clean yes, very clean and simple. Interesting neighborhood.



          I've stayed at this hotel several times. However the last time was so bad i will NEVER stay here again nor stay at a Holiday Inn EVER again in my life.

          The hotel charged me for the same room twice. I had booked online but changed the date and somehow they didnt receive the date change and charged me 2 nights. I even have the booking change but they would not refund me. I asked to speak to the manager but she refused and they would not refund the money.

          I am so disapointed at how I was treated that i will NEVER stay at this hotel again. I've stayed here about 6 times in the last year and now I am on the search for another London Hotel.

          Be very wary! Don't give your credit card to them and try to pay cash.

          Loved it!


          Stayed in this hotel for 8 nights. Good location, tube only 2 minute walk, hotel is clean and new, rooms are nice, staff is helpfull, continental breakfast was good, the only problem is that the Old Street is very noisy 24/7, so if you get street side room it's going to be hard to sleep. Next time I'm in London will stay in this hotel again.

          Seven days in London


          First time in London for me and my girl-friend, I found this hotel on internet between a thousand of similar hotels. The location is very good, very near to the tube, on the northern line, the hotel is only two minutes from the metro station. The first sight was negative, Old Street is dirty and noisy. But at the hotel we have found a friendly and helpful staff. Our room was spacious, with an adeguate bathroom. My suggestion is: ask immediately for a room on the quiet side of the hotel, otherwise you will be wake up in the middle of the night by ambulances and police cars. Continental breakfast is fantastic! In the neighbourhood there is a plenty of pubs, take away and markets. If I come again to London, you will surely find me there.

          Good value, good location


          I stayed at the Holiday Inn Express, London City , for 4 days on my recent first time visit to London. The hotel was pleasant and clean and the rooms were fairly spacious. This was one of the few hotels that could actually accomodate 4 persons with the availability of its pullout sofa. The continental breakfast was more than adequate with a good selection of cereals, breads, yogurt, fruit, etc. The tube was less than 5 minutes walk, and from the tube station one could be anywhere in London within a short time. I recommend it highly.

          Great for first-time travellers


          On my first trip to the UK, my husband's company supplied the hotel. We were really quite lucky, as this location was superb for our needs. As he was there on business and I was there to sightsee, we both needed to be near the tube, which we were. Breakfast was provided in the morning, which was quite adequate. In fact, on the last morning, we were up so early that breakfast wasn't being served yet, but the gracious desk clerk opened the entire breakfast an hour early just because we were there. Now THAT's hospitality. The room was a normal Holiday Inn room, complete with two double beds, a good selection of television channels, and a relatively spacious bathroom. I have absolutely no complaints about this location, and that is saying a lot considering that back here in the States, hotels are my profession.

          How handy!


          quite simply, it's the most useful hotel I know. We use it when on business in the City, on a big night out in London where the thought of having to catch the last train home just doesn't appeal (and nor do the pay-by-the-hour hotels in King's Cross...), when we want an excuse not to stay at my parents' when in London... in fact, quite a lot. Don't expect frills, fancy toiletries or chocolate on your pillow, but the service is unerringly good - we've never been woken by a maid, however long we've slept, and when I left a necklace there by mistake they posted it on, recorded delivery, within days. The breakfast is unlimited but unremarkable and stops serving at 9am. However, there's a splendid caff (not a cafe, a caff) round the corner that does breakfast all day every day. And it's right near the tube. Really, I can't recommend it highly enough.

          Great location, great place


          Whilst searching for hotels for my Boxing Day arrival in the UK, I had become rather frustrated with the lack of affordable hotels that are clean and in a good location. Luckily I found the Holiday Inn Express London City in Hoxton at the Old Street station. This hotel is perfect for the sightseer; the rooms are CLEAN with nice beds and en suite facilities. The staff is helpful and the FREE continental breakfast is just right, but be-sure to get there early as the queue gets long fast. The Old Street station is on the Northern Line and many of the sights are easily reached with few changes the area around the Old Street station is ok, with plenty of pubs and take-away stands close by. While the area seems to look a little run down (it is the East End after all) Hoxton is the sight of tremendous rebirth, and is quickly becoming the new Chelsea, ripe with super trendy clubs and restaurants, Jamie OliverĀ s Seven is nearby. Making reservations through ****will be the highest price I suggest **** or ***** to make the booking

          TripAdvisor Reviews Holiday Inn Express London City

          3.50 of 5 stars Very Good

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