Historical Traveler Reviews of Executive Inn & Suites - Oakland Waterfront
Great value but slow in service
from A TripAdvisor Member
Great value, they even upgraded us to the new suites. We love the large jacuzze tub and the king size bed. Took 2 days to get maintence to fix the leaky toilet and the ant infestation never got resolve when we checked out 4 days later. We were in rooms 393 and 394, they both had an ant problem. They were crawling in the bathroom area and the coffee bar area. Otherwise, for $99 per room it was the best deal for the area. It included breakfast, a daily paper and free shuttle to the Oakland Airport.
Excellent
from A TripAdvisor Member
Was a little aprehensive at first because the drive up to the reception area in the older building was a little shabby. Inside was neat and clean and the reception staff pleasant. However, stayed in the new building, very new. The rooms were beautifully appointed with stylish modern furnishings not the normal boring hotel/motel fare. Very comfortable beds. Hi speed internet connection on good size desk with real desk chair. Oversize bathrooms with seperate shower and bathtub, toilet was seperated also. Loads of towels, lovely soaps and toiletries, prompt delivery of additonal pillows when requested. Mini micro & fridge, coffe maker and ample supplies of coffee and tea options. Private balcony overlooked water, view of San Francisco skyline in distance Nice/average continental breakfast served in lobby.
Was very impressed and will stay there on next trip to Oakland.
Too little for too much
from A TripAdvisor Member
Shuttle service: Over the phone they told me it would be no longer than 15 minutes from arrival at the airport. It took 2 calls and 55 minutes; They did not tell me about the evening hourve dourves and cookies; shuttle service to Jack London Square was free....if you wanted to schedule an hour or more in advance. The rooms are far from minimal for the rates they charge. No hand towels. The jacuzzi was warm at most. I would not recommend this to anyone...and I stay in a lot of hotels.
Better value than chain hotels
from A TripAdvisor Member
Love the cool bayside location, room sizes, cleanliness, and free (!) high-speed internet in the rooms and lobby.
Wow! New Suites are Amazing!
from A TripAdvisor Member
Have stayed many times at Executive Inn due to the lovely water location- but now they have added Luxury Suites that are some of the finest accommodations I have stayed anywhere. Huge, beautifully decorated rooms and large bath with separate tub and shower. I enjoyed the free high speed internet and concierge services. Worth paying the few dollars extra.
Good Value
from A TripAdvisor Member
I have stayed at the Executive Inn more than ten times over the past two years. They offer excellent value. Reasonable rates and free breakfasts, parking and shuttle service. The rooms facing the water are very quiet with nice views. They added a frequent stay program last year which has worked well for me. They are adding 80 new rooms which I understand are going to be more upscale than the current ones. Staff is very friendly
A good bet
from A TripAdvisor Member
I've stayed at the Executive a number of times in the past five years and have had uniformly good experiences there. Nice bayfront location, spacious, well-furnished rooms, continental breakfast included. Overall a very good and reasonably priced place to stay.
Bad service
from A TripAdvisor Member
Received bad service for our group reservation - a number of system screw-up!! Made reservations week in advance and they lost me in their system - not even apologetic.
Was I surprised to see they had my credit card info, though - considering they "lost" my reservation.
Curt Receptionist, not able to help.
also if you expect incoming calls via hotel frontdesk or operator, dont expect those calls to reach you - they never will!!
Very good place to stay
from A TripAdvisor Member
I have stayed at the Executive Inn many times, they have not ever disappointed me. Great place to stay if you want to stay in the San fran area and not spend big bucks.
Good value
from A TripAdvisor Member
I've stayed here several times on business and honestly think it's one of the best values in Oakland. It's located on the water south of Jack London Square. The water view rooms are very comfortable and quiet with very nice views. They have an extensive continental breakfast and free shuttle service to the airport and downtown area. I have a business associate that also stays there. He flies into Oakland and doesn't even rent a car. They shuttle him to offices downtown and to restaurants at night. They don't have a restaurant on site other than the breakfast room but they do have a full bar. The prices are very competitive and the atmosphere very pleasant. Apparently they are getting ready to add more rooms.