Hotel Mark Twain
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Historical Traveler Reviews Hotel Mark Twain San Francisco
Beware of this location
This hotel is among many shelters and there are crack heads galore in the area of Union Square. Sheets were dirty and room unpleasant. 1 person ran the entire Hotel at check in. Try Cow Hollow, less $ and FAR superior location.
I love San Fran- but this was a bummer
we were looking forward to a getaway for a few nights... booked off of hotels at the executive hotel mark twain in san fran- the union square area... the hotel wasn't what we were expecting- hotels gave it a 3 1/2 star- i would rate it more a 2... it looked great from their website- but it wasn't. it was really noisy due to the street below... even with the windows closed- it was LOUD. we parked a few blocks away and had our car broken into- definitely a shady area at night. PAY FOR VALET OR GARAGE PARKING IF YOU STAY IN THIS AREA- it's worth it.
We stayed at the Mark Twain in April, 2005. It was in a great location -- 2 blocks from the start of the cable car line. It was very clean and the staff was very helpful. I would definitely stay there again.
Also, we ate at O'Douls pub right up the street. It was really good and inexpensive.
Old, musty & dusty
I stayed here recently on a business trip. I paid about $80.00 a night.
The building is old. While my room was basically clean, there was mold in the shower and the carpet had some suspicious stains.
There was also mold in the stairwell, which I used only because the hotel elevator was so very small and creaky. Unfortunately, on my last night there, an innumerable amount of Japanese students arrived at the hotel and kept stuffing themselves in the elevator like it was a phone booth. They also sat up most of the night yakking and giggling, which I could hear quite clearly through the thin, thin walls.
The parking is a rip-off, even for San Francisco. Proceed up 1/2 a block and use the garage on O'Farrell for 1/2 the price.
It isn't a bad place, unless you are used to modern conveniences.
I wouldn't stay here again, unless I needed a place to drink myself to death.
Comfortable but a little noisy
We stayed for 5 nights at the end of October 2004. The staff were mainly friendly and helpful and the room had all the basic facilities that we expected although, as they had tried to cram 2 queen size beds into a fairly small room, there wasn't too much space. The hotel is centrally located, just behind the Hilton and within easy walking distance of the major shops and plenty of restaurants.
While our stay was pleasant there were a few things that weren't so good. The hotel is in a noisy neighbourhood, right on the edge of the Tenderloin district where many of the homeless hang out. This meant that there was a fair amount of noise which wasn't helped by the protestors outside the Hilton Hotel (the Mark Twain wasn't affected by the Hotel workers lock out but many of the other major hotels in the area were which only added to the noise). In addition to the outside noise, we found that the walls between rooms were very thin and for a couple of nights we had someone with the TV on all night on one side with a bunch of partying teenagers on the other side. The final thing that we were less than happy about was when the Hotel's 'Inspector' - yes that's what it said on her badge - disturbed my wife while she was trying to rest, despite the 'do not disturb' sign outside. Apparently this is hotel policy.
Now that we've found this web site we probably wouldn't stay at this hotel again but I would highly recommend a visit to the Sultan restaurant under the hotel - the food is excellent and the price is reasonable.
From booking to checking out there was nothing but hassles
it started when i tried to book the hotel, i had a question so i called...and called...and called... no one picked up, just ringing. finally when the woman answered the phone she was uninformed and put me on hold for over 5 minutes.
when i went to check in they had no record of my reservation and i had to stand in the lobby for 30 minutes while he called around. Finally i got my room key. Since the location of this hotel is horrible (ghetto pretty much) my friend was forced to use valet parking for his hummer. they charged $38 for one night and the man that picked it up couldnt figure out how much change from $40 and sped off in it.
finally we (all 4 of us) head up to the room. we get into the elevator which fits one comfortably and try to find our way through the narrow and stuffy halls. i open the door to the room and it just smells...reeks really. something between wet dog and mold. the beds were disgusting and you could barely get into the porta-potty sized bathroom because the toilet was in the way of the door. the vents were connected so we could hear our neighbors puking all night.
we woke up to protesters at 8 am across the street (not their fault) but since the windows were so thin you could hear everything they said. check out went smoothly untill it came time to get our car back. 30 minutes we waited in the lobby, finally it showed up.
i just checked my bank account and they charged me $100 ontop of the $99 from Travelocity, it really been nothing but hassles. i wouldnt recommend this hotel to my enemies.
We had a good stay.
Stayed at hotel during mid September 2004. Our hotel stay went very well. I thought about cancelling our reservation after reading the trip advisor reviews. I am glad I did not cancel. The hotel staff, especially Eric, were friendly and helpful. Also, our room was clean, and the furniture was okay. The noise level was low except for the mornings. However, the noise was not uncommon for a busy area in the city. I would definitely stay at this hotel in the future.
cg, Beaumont, CA.
Budget price, less than budget accomodations
Stayed here for 4 nights at the end of a northern california trip. The price is good and the location is close to all union square activities but the hotel is pretty terrible. The desk staff were nice and the lobby is nice looking but the rooms are tiny. Tiny would be okay and is understandable in an older building but they were very DIRTY! - the carpet was stained and needed to be replaced, the bathroom was dirty - hair all over the floor, the sheets were ripped in many places and clearly very old and the window are filthy. We stayed in a room right on the main street which was so noisy we didn't sleep for four nights. Earplugs helped a bit. Of course the hotel can't do anything about being on a city street - that I understand, but the Hilton (across the street) allows their tour buses to idle from 4am on and the noise and exhaust fumes are ridiculous! Point is, nice people, not a good hotel - for the money you can easily spend only a little more and be somewhere nicer - not to mention CLEANER!
Graet Budget Hotel for good price
Arrived mid-late August for 2 night stay. Reception were really friendly and lobby clean and presentable. Check in and Check out really simple and easy.
Room was okay - in need of a little make over but was clean and comfortable. Fridge was an assett. No air-con but didn't really need it as it wasn't 100 degrees heat! Good shower!
Great location, 5-10 mins walk from Union Square, cable cars, muni stations etc. Our room faced main street (it is on Taylor Street) and with windows open could get very noisy!
My husband and I thought it was a great price for just somewhere central to sleep and wake up. We stayed at Fishermans Wharfe after, and although hotle there was more 'plush', we didn't feel it was worth double what this cost!! Depends what you want really.... but I would definitley reccommend it for a budget, great location hotel.
Stayed there May/03 and had OK stay.
We only stayed here one night while on our way to Lake Tahoe. We loved San Fran. We probably won't stay here again. Would prefer Fisherman's Wharf location. Not much to do around Union Square. Hotel was OK. Check in was simple, pretty good rate. You must valet park. The room was small and I was surprised to find it had no Central A/C. We had to open the windows, which was OK for early May. Rather old building converted to a hotel. Was OK, but wouldn't stay again.