Excelsior Palace Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Excelsior Palace Hotel Taormina
We stayed at the Excelsior Palace at the end of October for a week and enjoyed the experience.
Price is not in proportion to quality offered
Let's start with the points in favour of the Excelsior Palace: the hotel is situated on a perfect spot in Taormina. The park and pool are magnificent. However the inside shows past glory. The rooms are very small and the bath rooms have become very dated. Moreover the airco was already out of order although it was rather hot in the rooms. So we had to leave our windows open during the night. Result -> mosquito-hunt every night! Looking to the blood spots on the wall paper we whave not been not the first "hunters".
Taking into account that we paid € 237,-/night for bed and breakfast we think you may expect a bit more luxury and service! Final conclusion: the Excelsior will not be a repeating experience for us!
Super hotel and location
This hotel is in a superb location with beautiful terraced gardens, pool and phantastic view over the bay. The rooms are spacious with nice views, the food in the restaurant (half-board) was certainly a cut above the rest. Can also highly recommend the bar/restaurant facility beside the pool - they make some great fresh salads and simple dishes - considerably better quality/value for money than most of the restaurants in Taormina.
Recommendation: all our party was plagued by mosquitos in the rooms - except one, who had the great foresight of bringing an electric mozzie-killer! I think this applies to all the hotels in Taromina.
I would certainly stay there again.
I spent a lovely, relaxing week in Taormina with my mother at the beginning of this month (July 2005). Overall I rate the hotel highly. I thought it would be useful to summarise my view.
Great Location, Great Hotel
This hotel was located on the cliffside overlooking Naxos Bay. The view was spectacule.....The rooms were beautiful English style decor, very elegant but Europe style small in size. We had 2 windows, 1 overlooking the sea, the other the town of Taormina. The location is central and you can walk to the main attractions and dinning places in town. Since it was off-peak season, there were not many guests in the hotel. They did not have any internet facilities and the parking garage was about a 5 min walk- this was the main drawback we felt. Otherwise the hotel was great, better than the Hotel Sant Alphio Garden Hotel Spa in Giardini Naxos we were initially booked at. Never Ever go there even if it is the last hotel of your choise!
Great location, good deal
We stayed at the Excelsior Palace Hotel over Christmas for 3 nights and we really enjoyed our stay. The location is perfect - you could not be better located. As well if you have a car there is a car park literally 2 minutes away which is very well priced.
Our room although could use updating was fine. It was very large which was great and had all of the extras you would look for. The bathroom was great. We were on the first floor and had a great view.
The package included half board and so we had our dinners in the hotel. The food was okay and we saved alot of $$.
I'd stay here again and would recommend it to others.
The hotel had a beautiful view of the sea. Our room was directly overlooking the ocean . Small rooms but very typically European. The location was perfect. Right along the Corso Umberto which is in the heart of Taormina. Easy walking to the shops, restaurants, cafes. Also close (10 min) walk to the tram to take you down to the beach (beautiful). However, the staff was not very receptive to Americans, often not as helpful to us as to our English counterparts!! Also, they hotel turns off it's airconditioning each morning (between 8-11). I'm not sure why but it happened every morning x 7 days! If you open your window for a "fresh" breeze you are greeted with the smell of sewage! The hotel had a definite foul odor around the same time each morning (along the outside, likely from poor sewage system in old Taormina). This was ok by us, easily avoided by keping the window closed and holding your breath for 20 seconds when you walked past a particular spot, but the place is a 4 star hotel, come on!
The Excelsior is in the A1 position to visit Taormina , in town at the head of the main street , the hotel is built on a cliff (if you come in from Catania via autostada you can see in on your right) , the hotel is slightly shabby but very very comfortable , big spacious rooms with high ceilings. You must get a room on the 3 floor with great views of Etna, the bay (and the motorway and new multi story car park !!) , seriously spectacular views . But the real bonus is the gardens leading down to (long walk) a great pool with great views , I doubt if any hotel in Taormina has a better gardens / pool area, very good hotel . Try the Trattoria up the steps opposite the hotel , pretty good
THE ROOM: We were epsecially careful to check our requirements with bothe the tour operaters and the hotel itself before booking the holiday as I was travelling with a toddler (1year old) and my mother who has osteo-arthritis. I was assured that I would be goiven a room accessible by the lift and that the room would have a cot. Unfortunetly when we arrived, the room was situated up 3 small lots of steps which made it very difficult to get the buggy to and from the room (as my mother could not help). There was no chest of drawers to put baby clothes away in. The view that we had paid extra money for was lovely to the right but to the left a car park and tunnel under the rocks was being built so it was very noisy (again a trouble when you are trying to get a baby to sleep). I had not thought that we would not be allowed to have a kettle in the room to heat the babys milk (as is standard in uk hotels) and the reception staff could not care less. They suggested that (at 4 in the morning) that I ring and request hot water (who knows how long this would have taken) and my baby had an upset tummy due to having to mineral water bottles in which the water had not been boiled). The room whilst small had reasonable air conditioning and a fridge that could be used. I spoke to many couples in the hotel and many of them were unhappy with having paid the supplement for a view - on the right side of thr hotel (the siode our ropom was on the view was giardini-naxos and a car park and a half built tunnel and the left was the sea and a rubbish tip. The only realy fully beautiful view was the rooms at the very front. The receptionstaff did not want anyone to change rooms and met requests for such with disinterest.