Esperanza - An Auberge Resort
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Historical Traveler Reviews Esperanza - An Auberge Resort Cabo San Lucas
Still the best
This was our second trip to Esperanza. This is a great resort. The service in exceptional and the rooms are beautifully appointed. The spa treatments, although expensive are very good. The hotel is beautiful, seemingly carved out of the rocks, overlooking the ocean. All rooms have views of the ocean, as does, the pool and the restaurants. The food is much improved over last year, with the addition of a new chef.
The staff truly caters to the guests needs, with ammenities such as binoculars for whale watching, a full selection of novels by the pool for beach reading, and the staff constantly checking to see if you need anything.
We look forward to our next trip there.
It's good to be at Esperanza
Amazing. This is by far the best hotel in Cabo and maybe even in Mexico. It only takes the staff a few days to remember your name and your favrote drink. It is expensive, but good service costs. I will be back as soon as possible.
Expensive Yes BUT Well Worth It
We recently spent an amazing 6 day vacation at Esperanza. I was amazed to see some of the responses here that I felt compelled to comment.
Esperanza is a high-end luxury resort and nothing short of that. Expect to pay between $900 - $5000 dollars a night. There are resort charges and fees that you would expect from a resort of this caliber. If you are looking for a deal on your vacation then DO NOT go to Esperanza. We spent a little over $25,000.00 between two couples for 6 days (I promise you its worth it).
If you are looking for an amazing and unforgettable vacation then I highly recommend staying here. The location, staff, and amenities are among the best in the World and blow away Las Ventanas. You can feel safe with this choice if you understand that it is true luxury. Enjoy!
Have stayed at Paraiso de la Bonita near Cancun and Las Ventanas in Cabos, and thought that Esperanza compared favorably. Food and service was excellent; costs for food and other items were not "over the top" like Las Ventanas; and surroundings (ocean view, etc.) were stunning.
Would recommend highly.
Great, but not perfect
Just got back from a long weekend at Esperanza. Overall the place was great. The views from the room and the pool are jaw-dropping, the service is impeccable, and the spa is world class. The resort has a nice manageable size to it (only 56 rooms), and the rooms were large and nicely decorated with a huge open-air feel to them. The bar and "light lunch" menu is wonderful (try the fantastic shrimp ceviche), but skip the overpriced main restaurant, whose oceanside views don't really make up for the way-overpriced and so-so cuisine. There were some glitches: the elevator to our 3rd floor "palapa" room didn't work, the lock to the door jammed the first night (fixed promptly though), the car from the airport didn't have a seatbelt lock, and the phone service back to the U.S. was off-and-on. If you go in the "hot season" the wimpy A/C in the palapa rooms doesn't cool the high-ceilinged room down below about 78 degrees, although there is a nice ceiling fan. These were annoyances that shouldn't have been for a supposedly world-class resort, but nevertheless, the location and service were so spectacular that it's hard to stay upset too long. Just laying back with one of their signature tequerenia drinks in hand, gazing out over the infinity-edge pool to the Sea of Cortez and all is forgiven. Yeah, it's expensive and perhaps even overpriced, but few places I know of can match the beauty and service of this place. We spoke to several folks who'd also stayed at Las Ventanas and overall most said they liked Esperanza better because Esperanza felt more casual and relaxed. We'd definitely go back in a heartbeat.
Best Hotel in Cabo
This is by far the most luxurious hotel in the Cabo area. Away from the hustle/bustle "hey lady" of the city, Esperanza's 50 rooms all have an enchanting ocean view. All of the waiters, concierge, housekeeping greeted us (2 couples) by name by the 3rd day here. Every afternoon we would return to our room to find complimentary tapas, beer, champagne.
Bottled water every night with turndown service. The restaurant was outstanding; service, food and selection. The rooms were extremely comfortable, especially the open shower with two shower heads. Glad I didn't rely on the LA review. Not sure where they stayed, couldn't have been here.
Best Luxury Hotel/Resort in the World
We have stayed at many of the world's best resorts and hotels, but this was absolutely the best. We were in one of the 3-bedroom villas with a superb view of the Sea of Cortez and the pool. While the accommodations, pool, concierge and dining were the best of the best, what really distinguished the Esperanza was the warm, personal service of its staff. We were there with our four children (ages 10, 7, 7 and 6) and we were treated like family. We can't wait to go back.
Absolutly the best in Cabo - but expensive. Have stayed at Palmilla and Las Ventanas. Esperanza's staff if far better - went with our 9 mo old and they made us feel at home. The setting is much more striking and dramatic than the others (low number of rooms and very quite too!). They know you by name within hours of your arrival - and will help in anyway they can. The views from the rooms are off the charts - and the rooms are very good sized. The health club is a little small - but the spa is very large. The food was great.
This isn't the Napa Property
We were a group of 8 (4 couples) that rented out the "finest" palapa rooms. Clearly the Auberge folks only lend their name here....if not they should be ashamed. Very costly and some of the worst service we have ever received. The staff seemed confused by every question / request we had, and the pay-up-front reservation never mentions any of the service fees you find out about upon check out. Maybe if the service fee made it to the staff, the service would improve.
Think Twice Before You Pay Out the Nose
Esperanza is a perfectly average luxury resort. Do not stay here unless you like paying hidden costs and grossly inflated prices.
Recently, my husband and I stayed at Esperanza. Our room, which was well-appointed, cost $725.00 USD a night. What we didn't know is that it was actually $108 dollars more, because the hotel charges 15% for "service." This charge is neither clarified up front nor is it reasonable. For $725.00 a night, "service" such as turn-down of the bed and restocking the mini-bar must be standard. For that alone, we felt duped and gouged.
The Signature Restaurant at the hotel is also perfectly average but outrageously expensive. The price of dinner for two with the cheapest bottle of wine on the menu (and please, don't order it because the markups are about 400%!!) came out to $180.00 USD. This amount of money is fine at a good restaurant, but not some average French pretender that serves overcooked tenderloin.
It's more of the same at the spa. The desert clay treatment, which involves one person smearing clay on you and massaging you weakly after, is $188. The one-hour facial is $150. I have gone to great spas in New York and Los Angeles but never paid this much for so little.
On their website, the hotel also advertises fun activities they can arrange in the area, like sea-kayaking and snorkeling. But just know this...that'll cost you, too. Because at Esperanza, paying a sizable amount of money up front isn't enough. The hotel has to nickel-and-dime you after that, just so it's perfectly clear that you're not staying at a luxury hotel that strives to take care of your needs. You're staying, instead, in the money pit.
I will never go back to Esperanza, nor will I ever stay at any of the Auberge resorts again.
TripAdvisor Reviews Esperanza - An Auberge Resort Cabo San Lucas
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