Siegel Suites - Tropicana
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Historical Traveler Reviews Siegel Suites - Tropicana Las Vegas
What a joke!! Sooooo deceiving!!!!
This place was a big Joke. 8 friends and I thought we were getting a great deal. Boy were we fooled!! First off...we reserved 2-2 bedroom suites in the end of March, 2005. We were to arrive May 19th. We were told that each suite sleeps 5...JOKE. Two people barely fit. Upon check in we were informed that they didnt have any suites avaialbe. (so much for planning ahead). After some fuss and waiting we got our suites, one of which was directly across from the tracks. The train must have ran every half-hour. The suites were very dirty. Everthing about it was dirty from the rugs to the furniture. The toilet handle was broke, so it wouldn't flush, and the tub was stopped up. Disgusting I tell you! We stayed for 5 days, and our suites were cleaned ONCE during that time. The wash clothes and towels were fithly, they looked like they were used to clean the toilet. They had the nerve to be stingy wth them, and with the toilet paper. TOILET PAPER!!! The lagoon style pool was a dirty bathtub. We never found the spa facilities.
Somehow,, everytime we went to see the manager, we "just missed" him. Here's something to add insult to injury. We were told to call the day before we were leaving and let the them know what time our plane was leaving so that we can get the courtesy shuttle. Of course we did as we were told, but when it came time to get the shuttle to catch the plane, they weren't prepared for us and we had to call a cab. Never ever again. WHAT A JOKE!!!
OUr stay was terrible. At the time of booking our room, the internet said it slept 4 people. IT DID NOT SLEEP 4. My kids were sleeping on the floor because there was no where else for them to sleep. Our bed was broken. The mattress was so old, it sagged in the middle and was torn up on the edges. The couch smelled like dirty feet. The kitchen was not a fully eqipped kitchen. There were 2 glasses and some measuring spoons. We didn't get any room cleaning service. When we asked for more towels, we had to call twice and told they could only bring 3 and then they never showed up. We had to get them ourselves. There is no elevator to bring up luggage to the 3rd floor. The railing on the third floor was broke and could not be leaned on. The outside has graffitti on the walls. The bathroom floor was stained with black stuff on the tile. There is no TV in the bedroom. And we were asked to not keep the air conditioner on when we were not in the room. When it is 109 degrees outside and your gone all day, you do not want to walk into a HOT room. I will never stay there again and I encourage anyone to find something better. ANYTHING else is better.
Nice little place!
I chose this hotel because of where it was located from the strip. I liked that it was a little out of the way. The property is intimate and the desk staff is very helpful. I was here for a wedding and found this place on the internet and thought I would try it since the price was around what I was looking for. My room overlooked the pool and I was very surprised to find that the room had dishes and pots and stuff already in it. The room was very comfortable and cozy and I like the normal sized appliances. Normally you get a tiny fridge that holds one beer. But, I was able to actually bring back leftovers and keep them all in the refrigerator! This made me very happy as I did not have to eat out every night! I found the property to be very quiet even though there is a train that runs behind it. The desk is very accommodating in making you comfortable and happy and I would recommend this place to anyone looking to get away from the typical gigantic hotels that litter that beautiful city.
Truly a Jewel
I stayed at this Hotel as a last minute option, and I am very happy with what they had to offer, in very large rooms complete with large appliances and all of the utensils. This was really important since I was staying for 7 days and dined in my room for most of my stay. It may not be a large Hotel, but I really felt comfortable thanks to the staff, they were very accommodating.
Keep up the good work, I'll see you next year!
Worst hotel ever, rude staff
Front desk people were rude from the moment we checked in. There is a train passing by ever hour or two right next to the hotel. People staying there are very rude screaming at 7am from one side of the hotel across the hall, we had no hot water all 3 days we took cold showers. Never again dont waste your money.
Not that bad? (LOL!)
Not that bad? Nice place to sleep? Emerald Suites is a rat trap where the lower class can get a 1 or 2 bedroom low budget and outdated suite and feel good because they got a suite. If you are going to go on vacation and get a suite do it right. May I suggest the Panorama Suite at the Aladdin Hotel. You get a 1200sq room with an 180 degree view of the strip for $899 per night. And if you need a second bedroom you can add one of their smaller suites on for $99-$129 per night and it makes the room 1700sq ft. It makes your Vegas experience the perfect experience. MY PHILOSOPHY IS DO IT BIG OR DONT DO IT AT ALL.
At fist I was really afraid to stay at this hotel, because the rate I got was just too good, but it ended up being pretty nice. I have never stayed at a hotel where they give you the remote to your TV when you first checked in, so I expected the worse. But the rooms are very clean, and I think brand new. The rooms come with everything you would need to cook, so if you are on a tight budget, you could cook your own meals. If you want to save money on cab fare to the strip, you could walk a couple blocks down to The Orleans, and take the free shuttle to the Barbary Coast, which is pretty much the center of the strip. Emerald suites had a nice pool, and hot tub, along with a small work out room that did not have too much equipment to choose from. If you do chose to use the workout room, you will probably have your pick of the treadmill or bike. I went on the treadmill for about 40 minutes and not one person walked in the room. There is a train that does come right behind the hotel, but I only heard the train once, and that was at 11:00 a.m., so you will most likely get all your sleep. Overall, this place was great for the price, and I really did end up having a nice stay.
Nice and quiet!
We just went to Vegas last June 5, 2004 to attend the wedding of a cousin and stayed at this suites. Although it was not on the strip it was near enough that we could see the Mandalay Bay, the Luxor and Excalibur! and I like the view from our 3rd floor room which I requested and got! Since we rented a car the distance was no problem! My husband preffered the suites than the hotels because he wanted the kitchenette and the feeling that we are just on a studio type apartment which really felt like it minus the pots and pans that I hope was provided! We have a 1 year old baby thats why we wanted the convinience of the fridge and microwave for her milk and not to mention reheating left over meals. I never got the chance to explore the pool and the property since it was so hot that we stayed mostly inside the room. My only comment though are the aircons they are so noisy outside that walking to your room is like walking to a train station! with all the hot air coming out from the vents! inside though I cannot complain! Aircon was just working fine and the maid service was okay too! We wont mind staying there again!
Not that Bad!!
This is not a bad place....I went to celebrate my 21st birthday in Oct.
2003. I reserved a 2 bedroom suite at a resonable price, considering what I may've paid if I'd stayed on The Strip. It was clean, no noisy kids, or people handing out those smut papers. If you don't mind grabbing a Taxi (about $7) to get on to the strip I think this place is fine. Once you're on the strip you can get anywhere via tram, trolley, bus, etc. Sure, there isn't a casino in the lobby or room service, and yes a train track does run behind the hotel, but if you're only looking for a place to sleep, this place works. This place is actually intended for people traveling on business who might be looking for the conviences of an apartment, hence the kitchen. If you want to stay on the strip pay the extra costs. I don't think that my trip was any less enjoyable because I choose to stay here. I would do it again!
What you should know before booking this hotel
This hotel is not where it says it is on maps, it's around the corner next to the railroad tracks.
This is a 3 story hotel with no elevators. The stairs are all cement with pebbles which can be rough on luggage.
Maid service is sporadic. One of our rooms was not made up when we got to it, and the other was not done the next day. We left a "maid service" sign out, they took the sign and an opinion card from inside and left. We called when we returned to have them at least give us new towels and as they were knocking at the door the kitchen table fell apart almost injuring my husband and brother-in-law(the top was very heavy). It was obvious the table had been repaired improperly before.
Towels that people left down by the pool were there for several days.
They seem to make a habit of not having any changes to reservations.
They lost or didn't receive a change we made, which meant we didn't get the two bedroom suite we had requested. While we were trying to check-in they were also dealing with at least two other calls that involved a similar type problem. Of course none of this was not their fault -they had our internet service fax date changes made months ago to them and said "See we just received this" as if that proved they hadn't received a copy previously. If you book with a internet service call the hotel also to confirm they have your reservation and any changes and get a name!
All beds are not king-sized! Much of their advertising states that every bed is, but we were told there were no rooms with king-sized beds available and it wasn't their fault that much of their advertising said so - internet, cards at stateline, yellow pages, etc.
Other odd things we noted - Their was no hotel info posted on the back of the front door to our rooms, including fire evacution plans, etc. My sister-in-law noted that she didn't see any fire extinguishers anywhere.
If you don't care about any of the above, the beds were comfortable; the facility is new; the suites while not the Ritz, were pleasantly furnished. At least you've been warned.
TripAdvisor Reviews Siegel Suites - Tropicana Las Vegas
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