Embassy Suites pleases

We stayed at the hotel when friends arrived from Europe. Due to our particular needs. a suite worked best for us. Everything was very good. Staff was helpful and friendly, breakfast was great. Location was good near Embassies, we even walked to the zoo. Overall, a very positive experience. Sometimes I just don't understand the hypercritical commentary some folks offer on this site.

Great Family hotel

Just stayed with my family of 4 at this hotel for 5 nights during school vacation week. It is in a nice location (although a bit of a long walk to either metro stop if you have younger children) and was full of families. The hot breakfast and "cocktail" hour which was comes with the price of the room, was great every day. While the food is not fantastic, it is edible and so easy to be able to eat at the hotel and then go back to the room before heading out for the day.

The rooms were fine, the pool is small but a nice thing to cool off in after a day of touring around. My only complaint is that several hotel personnel told me ahead of time that we could have a roll away bed in our suite - it turns out that they don't have roll away beds at all at the hotel.

Georgetown is about a 15 minute walk from the hotel, with no metro stop, so either plan to walk or take a cab.

Nice hotel

We really liked the hotel. The rooms were clean and the were no musty odors. the staff was polite and helpful. The pool was a plus for my 3 kids. The restaurant had decent food and average service. They did treat my daughter to a birthday desert. The free breakfast was a disaster, the lines were enormous. By the time you got to eat the food was cold. The ran out of plates and whole milk. The hotel is conveniently located. We enjoy our short stay in DC and are lookinf forward to returning this summer.

Be Wary of Bait and Switch at All Suites Hotel

Beware of the bait and switch at these all suite hotels. Connecting rooms we reserved months ahead of time were not available the Easter week when we arrived.We were not told or warned by any reservation personnel that these rooms were limited and or that they were given only on a "first come first serve basis."A staff member at this hotel admitted to us that these hotels purposely overbook their rooms like the airlines during peak seasons. Even when you arrive timely for check in, it's too late and the hotel then forces you to accept any room that is still available or try your luck elsewhere during peak season time.

We opted for the latter and will never book with this hotel again.

Great Experience

We certainly had a different experience than some of the negative posters here! Visited ES DC for a long weekend at the height of spring break. Our room was immaculate, the staff friendly, and the cooked to order breakfast and afternoon cocktail hours were excellent values for three people in a $154 room. The hotel was relatively quiet, my 8 year old enjoyed the pool and arcade. I've stayed in many hotels in DC on business, most of them far more expensive, and this was the perfect family hotel. Do you have to wait 7 minutes for your eggs to be made to order? Sure... but, c'mon...

Loved this hotel!

My family of four stayed here from 3/7 - 3/11 and could not have had a better experience! My twin boys, age 11, loved the pool and jacuzzi. We all enjoyed their wonderful free breakfast and cocktail hour. Quite the treat! The hotel feels and looks newly renovated and is very clean. Not only is their atrium beautiful to look at, their personnel could not have been friendlier or more helpful. The location is fairly close to two metro stops on three different lines, so access to all of Washington's attractions was easy to accomplish. It was our boys' first visit to Washington, and they want to go back! I wouldn't consider staying anywhere else! (I don't even work for the hotel!)

Embassy Suites Washington: The Good, The Bad and the Ugly

Please note: My family and I have stayed in approximately 100 hotels in the past few years; everything from Comfort Inn to Four Seasons. We are not picky and so we arrive with no unrealistic expectations. My family of 4 (2 adults and 2 children) stayed at Embassy Suites Washington D.C.

during the last week of 2003 and have the following comments: GOOD: At less than $120 plus tax, the size and amenities of our King Suite provided a good value for the location. 2 TVs, 3 phones, microwave, refrigerator, and an in-suite dining room (in addition to a bedroom and a living room). (Note: see mattress descriptions under "UGLY" later in this review.) As mentioned in other reviews, the lobby is really nice and provides a fun setting for the free 2-hour happy hour each evening.

The pool is small but functional. The business center provides free high-speed internet connections. The concierge was helpful answering our questions. BAD: Parking is a problem. Upon arrival we were directed to park at the Ritz Carlton down the street. This was a major inconvenience, especially at $20 per night. We finally got into the Embassy Suites parking garage after our second request during our second day there. Food service is a big problem. We ate in the hotel restaurant the first night; one dinner arrived 15 minutes after the others were delivered and some food never arrived at all. Our server was very nice but overwhelmed. (We were comped for a portion of the meal and appreciate the gesture, but overall the experience was disappointing.) The breakfast (included in the price of the room) was also disappointing. On the first morning of our stay we arrived at 8:30 and the lines for hot food snaked thoughout the lobby. We settled for toast and cold cereal that day. The next morning we arrived at opening time (7:30) and did not have to wait long, but found the buffet's "hot" foods to be cool-to-warm at best. (Note: Guests may also order food and presumably that food arrives hot.) As a warning, the lines were again at least 50-people deep by 8:30 or so. UGLY: The bed portion of the suite's pull-out coach was sharply slanted toward the middle. The in-room video game system did not work. (Our fee was refunded.) Although not within the hotel's control, we were surprised to see a brawl occuring in the alley within 2 blocks of the hotel following dinner out one evening, and disappointed to see an arrest occur in the Embassy Suites lobby after a man who was not a guest was caught eating the free breakfast. Overall the Embassy Suites is a nice facility with a lot of potential, but the food service and parking issues will lead us to stay elsewhere during out next Washington visit.

Our annual Get-away hotel!

For the past five years, I've done an annual two-night "Girls' Road Trip" to DC with college and work friends. And we always stay at the Embassy Suites, Dupon Circle. The reasons are plentiful: the spacious rooms, delicious made-to-order breakfast, jacquzzi and pool, managers' cocktail party -- and also, the wonderful atrium lobby, which makes hanging out in the hotel relaxing. Plus, you're close to the Metro stop and the jazzy stores along Connecticut Avenue. We Love it. You really get a lot for you money at this hotel!

Enjoyed My Stay

We stayed at this hotel in January. The staff was wonderful. When there was a small plumbing problem, they responded immediately. The room was spacious and quiet. The wonderful breakfast was tasty and helped to reduce our costs. The lobby and its many niches invites you to sit, and read or just people watch at your leisure. When we decided to spend some time in Washington next week, I immediately made reservations to return to this user friendly hotel.

A family hotel

For a Hilton hotel, the rooms are dissapointing at first, with decorating schemes belonging to a much cheaper hotel. However, the rooms are spotlessly clean. The sofa beds although squeally give suprisingly comfortable rest. The atrium is quite amazing, the way the tables are laid out for privacy is quite nice. Unfortunately sometimes they turn on flourescent lights. The breakfast is big, although somewhat lacking in flavor. For Southerners there are no biscuits. However it will certainly help cut down on your travel budget, as you won't have to eat lunch. The snacks in the evening can certainly fill you up as well. Do not come to this hotel looking for any lovely architectual aspects. The swimming pool is small, and they certainly kick you out at the assigned hour. If you are looking for a chic bathroom, go to the pool bathrooms. The excercise room is small but appropriate. The staff is friendly. Beware of parking on the street on the weekends, as of 6:00 a.m. the city tows your car (it happened to us)! The Dupont Circle Metro is closer and offers a nice walk through cute townhouses. Definitelly a good choice for families.