Embassy Suites New Orleans-Convention Center
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews Embassy Suites New Orleans-Convention Center
Skip the Embassy Suites in New Orleans! Do yourself a favor and don't ruin your trip.
I visit New Orleans often and this is the first and last time I stay at the Embassy Suites. The location isn't great. The staff was less than hospitable. Ordering in-room movies didn't work. We were missing a remote control in our room. They were constant car alarms going off all night that kept us awake. The breakfast was poor as far as New Orleans standards go. The fold-out sofa bed was so horribly uncomfortable that one of us slept on the floor. AND the hotel staff accused us of stealing a blanket; they were extremely rude when we pointed out that it was OUR blanket.
Great Hotel for Family
We stayed at this hotel for 4 nights. We found it to be a terrific hotel, and particularly a great option in New Orleans for families. The suites are great and cooked-to-order breakfast was wonderful. We also enjoyed the nightly managers reception where we got freek drinks and snacks. The location is great as well. For those not necessarily wanting to stay right in the French Quarter this is a great location, close to the FQ without being on top of the wild partying which was a key factor for us since we were traveling with kids. It's within a short walking distance to the streetcar taking you directly to the FQ.
The pool was nice, though a bit small for the loads of people there so we didn't use it. We also enjoyed the views of the city from our room and the exterior platforms on the upper floors of the hotel. All in all this was a great place to stay, and a great option for families in the Big Easy.
Much nicer, better places to stay
We just got back from a long weekend at the Embassy Suites in New Orleans and were terribly disappointed. The front desk staff were extremely unfriendly and difficult. The complimentary breakfast was filthy and understaffed. The rooms were poorly cleaned- with someone else's garbage on our floor from the time we checked in until we left.
The food was bland and poorly prepared. The elevator service was excruciately slow.
We have been to NO several times and would not recommend this hotel to anyone. Last year we had the privilege of staying at the Ritz for not much more in price. The service and quality at the Ritz far outweighs the Embassy Suites.
Poor, Poor, Poor. Needs improvement in every area from customer service to cosmetic.
Very relaxing setting
My husband and I stayed in the old suger refinery building of the Embassy Suites Hotel while at a conference in New Orleans, October 2003. We had a uniquely styled suite that was very clean, within walking distance of the conference center, the French Quarter, and shopping. Freshly prepared complimentary breakfasts and manager's reception every evening, were a definite plus. I would return if in N.O. again, and would consider it a good place to bring our children as well.
Loved the Embassy Suites!!!!
We just returned from a three day weekend in New Orleans and I must say that the Embassy Suites was definitely a treat!!! Awesome hotel, and clean, clean, clean!!! This hotel offers an evening reception from 5:30 to 7:30, which really hits the spot after a long day exploring the city. It's centrally located to all the attractions, with the Riverwalk, harrahs, and french quarter all within a few blocks. We saw no need for a rental car although the taxi's and shuttle bus are a bit pricey. A few things you must check out: 1. ACME OYSTER BAR on bourbon st. 2. PAT O'BRIENS... the hurricane is a must!!!! 3. RIVERWALK SHOPPING MALL... do not pay the ridiculous prices for food out in town.
Here you will find everything from full service Mexican food, a lobster house, cajun, fat tuesday's, and much more all for great low prices!!!
We made the mistake and ate at the buffet at Harrah's on the first night for $48 for the two of us and the food was worst than Ryan's!!!
One more thing, the Embassy Suites also offers a FULL SERVICE BREAKFAST each morning with your stay. The service and staff were far beyond excellent!!! I can't say enough wonderful things about this hotel. It exceeded 4 stars in all areas of service, hospitality, and cleanliness.
This is definitely our choice whenever we are in New Orleans and can't wait to return. The street cars are always crowded and the wait time are usually very long and inaccurate. We walked the entire visit. Go, and HAVE FUN!!!!!!!!!!
Average at best!!
The Hotel is okay but I would not recommend it for the price. I got a deal at $89 a night and I could not imagine paying the $200 plus regular room rate. The breakfast was nice.
Nice Hotel--Centrally Located!
We stayed at the Embassy Suites in New Orleans, LA for 3 nights prior to boarding the Carnival Cruise Ship Conquest en route to the Western Carribean. The stay was very relaxing. The 15th floor offers a nice view of the Mississippi, the Warehouse District and Downtown New Orleans. The hotel was a short trolley ride to the French Quarter, across the street from the Riverwalk Shopping Center and 10 minutes away from Canal Street. While breakfast on Saturday morning was crowded and noisy, it had great choices of fruit, pastries and cook-to-order eggs and other hot food. The staff was very friendly, helpful and efficient. We'll stay there again!
We recently spent a week at this hotel and could not recommend it more highly. It seemed that everything the staff does is aimed to make its guests feel comfortable and welcome. Every person we came into contact with was helpful and friendly. Also, try the hotel restaurant. We ate at fine dining establishments all over New Orleans, but found one of our best meals right in the hotel. If you are going to New Orleans, we cannot recommend Embassy Suites highly enough.
Great time and a super nice room!
I stayed at the Embassy Suites for a week in September 2000 and had an awesome time. The hotel is great -- nice spacious rooms, free happy hour, good breakfast, and an attractive interior. You're right down the street from the Harrah's casino and the Riverwalk, and the walk to the French Quarter is only about 10 minutes and pretty safe. Since you're in the warehouse district, the view from the hotel room isn't anything special, but there's nothing else to complain about. The conceirge is extremely helpful and will assist you in planning a fun day. Don't forget to drink a Dixie beer and a Pat O'Brien's Hurricane!
The best of the best!!
I've stayed at this hotel three times while visiting New Orleans...The breakfast.... is the BEST!! Cooked to order omlets, grits, bacon, eggs, pancakes, and it's all free!! Happy Hour is great! They offer FREE drinks in between 5-7...You can't beat that! The service was EXCELLENT!! Everyone was extremely helpful and nice...The rooms were nice as well! (All suites, of course)The only problem that I had was with the parking...They had valet only, which cost around $20/day....I would definitely recommend this hotel!!!
TripAdvisor Reviews Embassy Suites New Orleans-Convention Center
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