Historical Traveler Reviews of Embassy Suites Hotel Memphis
Great accommodation - a little distance from tourist attractions though
from A TripAdvisor Member
Fantastic acommodation, very friendly staff. Large suites, free cooked breakfast buffet, as well as welcome drinks and snacks of a an evening.
Decor a little unusual, maybe a bit dated - but not offensive.
Some work was being carried out on the lobby area - but posed no restrictions/problems for our stay. There was a fitness room, pool and games room that all looked good, but did not use any of them.
I would recommend this hotel. I would perhaps not stay here again as a tourist as it is quite a distance from Downtown Memphis and all of the tourist attractions.
Good Hotel
from mjogg11
I have stayed at the Embassy Suites in Memphis a few times and find it to be a great hotel. The rooms are always clean and the staff is very helpful. It is located within a short drive of a variety of restaurants and shopping. I would recommend this hotel.
Two Thumbs Up!!
from LawStudent
We stayed at the Embassy Suites-Memphis in late-July, and our experience appears to have been the complete opposite of the previous writer. This hotel is located on the east side of Memphis, in an office park setting. Our check-in was smooth and uneventful...we found the room to be be very clean and typical of the ES chain--i.e., 2-room suite w/living room area and separate bedroom....the bathroom did seem somewhat small for a suite, but it was not an issue....we participated in the cocktail reception and dined at the in-house restaurant--"Frank Grisanti's"--which was very enjoyable....there are other restaurants w/in walking distance, or a short drive from the hotel--including "Ruth's Chris"--but Grisanti's is a better value...breakfast the next morning was fine--wide variety of foods and a short wait in line...all in all, a very positive experience and I would recommend ES-Memphis to anyone.
Worst Embassy Suites ever
from Stringent
Only stayed one night. Will never stay in this Embassy Suites again Literally, will sleep in the car instead. The price was way too high for the area, the hotel room was VERY dirty. Had to requests extra towels only had two in a 2-Double bed suite. Had to request a television remote because it was missing. The staff did honor the requests quickly but at the price paid, I shouldn't have had to make a request. The pool area ran out of towels which were never refilled even though I was only in the area a short time because the chemical mix was wrong and almost everyone in the pool was sneezing and slobbering (ugh). Glad I'm okay. Oh did I mention.... THE ROOM WAS VERY DIRTY. Avoid this one!
Nice hotel, but some problems
from livewireworld
As with most Embassy Suites, you get a good value here when you think of the space you get, the 2-hour cocktail hour, free breakfast, and nice atrium area for meeting with family or friends. Rooms were clean, staff courteous, and a better than average breakfast for an Embassy. However, we did have a few problems. The indoor pool is nice, but the water was cloudy and all four kids in our party coughed all night long. After we checked in and were in our room, we checked on the Internet to find they had charged us $40 more than the quoted rate including taxes. I went to the front desk and they said they do that for incidentals and would be credited back to us after check out if we didn't use the telephone or pay movies. I know they do this sometimes when you use a debit card, but we were using a credit card. They should at least tell customers what they're doing! Didn't say a word to us. The breakfast line was very long on weekends if you get there after 9AM. Not sure I would stay here again unless the price was right.
Super Accommodation!
from A TripAdvisor Member
We stayed at the Embassy Suites while attending the Liberty Bowl over New Years. Memphis treated us right everywhere we went. The hotel was great in every way. All of the staff had a very positive attitude and were very helpful. The property was centrally located to many events in the Memphis metropolitan area. Especially noteworthy was the detail by management for their complimentary breakfasts and evening manager's receptions. The service and quality were first rate. Freddie, the manager's reception host, was beyond superb. We heartily recommend the Embassy Suites and will stay there again on our next trip to Memphis.
Very relaxing
from A TripAdvisor Member
From the moment I stepped up to check-in to the moment I left the hotel was great. Eugenia at the front desk was wonderful as well as the rest of the staff. The availability of the fabulous courtyard and wonderful breakfast was definitely something people should consider as a home away from home Factor in that breakfast price and the rates are great.
Highly recommended
from A TripAdvisor Member
What a nice stay! My kids loved the ducks and the garden in the atrium that had a stream with fish in it. Wonderful breakfast! We took advantage of their zoo excursion package and the zoo was great!
Highly recommended!
from Grotshops
Just returned from a three-night stay at the Memphis Embassy Suites.
The hotel is well-located and features large, clean, comfortable two-room suites. We had room to sleep two adults and four children without difficulty (two beds and a sleeper sofa). Full, cooked-to-order breakfast and afternoon cocktail hour are included in the room rate.
Staff was friendly and helpful, not always a given in Memphis, where service standards are highly variable. Hotel has a pool, jacuzzi, sauna and workout room. I highly recommend this hotel.
One of the best
from A TripAdvisor Member
Stayed this hotel on several business trips. Absolutely one of best places to stay in Memphis. The suites are above standard by Embassy Suites standard, i.e. large, clean and very comfortable. The in-door pool is good size and great. Highly recommend!