Embassy Suites Lubbock

Address: 5215 South Loop 289, Lubbock, Texas, 79424, United States | 3 star hotel
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This 3 star hotel, located on 5215 South Loop 289, Lubbock, is near National Ranching Heritage Center, Science Spectrum Museum, Museum of Texas Tech University, and Shadow Hills Golf Course.
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          TravelPod Member ReviewsEmbassy Suites Lubbock

          Reviewed by mememe

          The BEST staff!

          Reviewed Jul 20, 2012
          by (13 reviews) London , United Kingdom Flag of United Kingdom

          Really liked this hotel. When I arrived, there was only one young lady at check in, which was no problem, as I was the only one checking in at that moment, but just then, all the phones started ringing at the same time. Every time she asked someone to hold, another phone rang. All this whilst apologising to me for the delay. I had absolutely no problem with this at all, in fact, I was laughing as it was quite comical. When she finally got to check me in, she apologised again, and gave me a $5 gift cert for the hotel shop. But there really wasn't any need, as even with the phones going off, it was still a very quick check in. I used the voucher for some lovely ice cream btw...Thank you check in girl!

          After about 20 mins in my very nice room, another hotel employee came to my room with a gift basket and a card signed by all the desk staff, again apologising for the wait earlier. What a lovely touch!

          As I said...room was very nice. I ordered room service (California Club sandwich and potato skins) which were amazing! Also had the BEST nights sleep I'd had in a while. Also the wi-fi was free and a decent speed!

          I didn't stay for breakfast, but it looked nice. The best part of this place are the staff. Every time I went through reception, they would always look up and say hello. I hope I get to visit here again sometime!!

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Embassy Suites Lubbock

          Good option with kids


          Stayed at the Embassy Suites with the family for one night. Typical Embassy Suites - nice sized room and good full breakfast. Common areas are bright and inviting. Room location was a bit noisy, but the bed was comfortable. For a mid-priced hotel, this is a great choice - especially if you're traveling with kids.

          Good Except Bright Lights



          1) As mentioned in other reviews, it has been

          redone recently and is very attractive.

          2) Breakfast was nice; better than the average

          Embassy Suites.

          3) Very nice check-in service. The young woman

          checking us in was very friendly and helpful

          in suggesting restaurants and so on.

          4) Free wireless internet service in the room.

          Worked great.


          A) Bright exterior lights. This property has the

          unfortunately common "feature" of horrendously

          bright exterior lights whose only purpose is

          to make the hotel look pretty from the freeway.

          I hate hotels that do this (Unfortunately the

          Hilton group is severely infected with this

          disease) As your only recourse if you are a

          light-sensitive sleeper is to close the blackout

          curtains. However, if you are a sleeper

          who is affected by light, closing the blackout

          curtains is not a wonderful solution because you

          then do not get the effect of the sun coming

          up in the morning to wake you up. Instead you have

          to wake up with an alarm in the pitch black. I

          systematically avoid hotels with this vanity

          exterior lighting whenever I can identify them.

          B) Cheap, hard pillows.

          C) Noise. You would think that a property of

          this size would be made of reinforced concrete,

          but this one is apparently built of thin plywood.

          The family of young elephants in the room above

          us played volleyball all night...

          Wonderful Hotel!!


          My family & I (2 adults, 1 teenager) stayed here 1 night while attending a high school playoff football game. We had stayed at Embassy Suites in the past and felt this was a good choice (close to the mall & breakfast included). This hotel however was beyond our expectations. It was truly beautiful!!

          The room was very professionally decorated & clean. The beds were very comfortable. The entire layout of the room was very nice.

          We got a room on the 2nd floor between the reception & breakfast areas. The noise was minimal & the view beautiful. The plantings are gorgeous. It even has a small courtyard which was also beautiful.

          The breakfast was fantastic. The buffet included eggs, bacon, sausage, gravy, biscuits, fruit, pastries, & drinks. I ordered an omelette & it was prepared just the way I liked it.

          My family really hated to go home. We will definately stay here again when we're in the area. You can't go wrong with this hotel.

          Awesome hotel!


          Wow. What a great hotel! From the minute I walked into the lobby, I was impressed. The front desk staff exuded professionalism and friendliness befitting a 5 star hotel. The rooms are awesome -- perhaps the nicest room I've ever stayed in. The room's layout and size are typical for Embassy, but the quality, condition and cleanliness are atypical in the best way. Great, great beds.

          My only complaint would be noise. Traffic noise from Loop 289 made its way into my room, but the tradeoff is the great location by the mall and several restaurants.

          As I left one morning, the staff was having a pep rally in the parking lot. It is evident that they like their jobs, and take an interest in making this hotel stand out. Highly recommended!

          GREAT place to stay


          For those of you who stayed at Barcelona Courts 15 years ago and loved it, Embassy Suites is the Old Barcelona but 10 times better!

          They now have a lobby bar and free Happy Hour (2 hours), the breakfast (included also) is a great buffet plus they will make omelets, waffles, or anything else for you that is not on the buffet.

          The rooms have been redone, the greenery has been trimmed, the pool improved, and the lobby area is great. Even the public restrooms are beautiful now!

          We are truly looking for a reason to return already....

          If you were discouraged with Barcelona Courts last time you stayed because it was so run down, give it another try now!

          Pleasant stay


          This hotel has all that you need! Great rooms, great breakfast buffet, professional staff and very close to shopping and to many restaurants. The only thing I would suggest is that if possible get a room on the top floor as you can definitely hear other guests moving about and also ask for a room away from the buffet area if you are staying for the weekend and intend to sleep late!

          Absolutely Incredible


          We stayed at the Embassy Suites for one night on the way back home on our trip. We arrived at 8:00 PM and were so very delighted at this hotel. The room had two double beds and a pull-out sofa in another room. It was very spacious and extremely clean. The beds were very, very comfortable, as were the pillows. We ordered room service and thought the food was delicious. We went to the pool briefly and thought it was nice. The next morning at their buffet, which is included in the price of the room, we were pleased with the presentation, cleanliness, and choices of food. Can I say any more?! This hotel is a winner.

          Nice restoration...great hotel


          This hotel was just completely redone. It used to be Barcelona Courts. I thought it was nice then. Now, it is amazing! A beautiful pond/waterfall, nightly managers reception with free drinks and appetizers, and large extra nicely furnished rooms. Indoor pool was heated to perfection. Can't think of any complaints if I tried..... A++++++++

          Loved it!!!


          We stayed 4 nights over Thanksgiving Holidays in 2004 and it is just a beautiful hotel! We have family in Lubbock and have stayed at several different hotels including the old Barcelona and I am not sorry to see that place gone, it was in bad shape. The staff are all pleasant and the complimentary transportation to the mall on the Friday after Thanksgiving was priceless.

          We can't wait to go back to Lubbock just to stay at the Embassy Suites again!!!

          Best place to stay in Lubbock


          Wow! Beautiful and very clean. FREE breakfast includes buffet featuring scrambled eggs, bacon, sausage, biscuits, fruit, cereals, pastries, juices or colas, and best of all cooked to order omelets! Nightly manager's reception was fair. Suites are very comfortable. Right across the highway from big mall, lots of eating and other shopping within 1 mile. We were there for a Texas Tech function which was about 15-20 minute drive. Would definitely stay here again!

          TripAdvisor Reviews Embassy Suites Lubbock

          4.50 of 5 stars Outstanding

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