Embassy Suites Hotel Kansas City - Plaza
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We went to Kansas City for a wedding. Very nice and sentimental jewelry was stolen. Numerous phone calls to the hotel were never returned. :-( It was a beautiful and expensive hotel with some not-so-nice staff members who apparently had sticky fingers. The wedding was beautiful, I drank wayyyyyyyy too much wine, and the drive home was very long and quiet. :-/
... dinner. Our server, was efficient but definitely not on the warm and fuzzy side. I asked for a house cabernet (all four choices ranged from $11-14) and she ended up bringing me one that was not on the list and cost $17. I didn't think that was very nice.
But I don't want to dwell on that because we loved the ...
... city. However, it is tight up there. Just enough room for people to stand and look out and then someone to pass behind them. We stayed up there long enough to snap a few pics and then headed back down. The cost for the museum tour was $14 pp. Well worth it.
Next up, we drove to the President Truman Library museum and toured that. It was $8 pp. We thought it was amazing that the museum had so much personal artifacts of ...
... were inside the stadium that we realized that the game started at 6:05 because it is the Midwest...they start an hour early so that it fits in with the East coast games. The stadium is older than most but very nice. There doesn't seem to be a bad seat in the house. One of the foods that I saw a lot of people eating was packs of confection covered sticks that turned out to be funnel cake. Who would have ...
... even listening to the story. I loved the it! Can't wait until we get back on the road again tomorrow to hear the rest of the story. Jeff did ask me a question as I was putting in the 4th cd: "how many disks are there?" I think that was my cue that he really wasn't listening. What do you think? Hope everyone is doing well. Until ...
How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Business Services
We were here with many other family members for a wedding. Several people lost some very nice jewelry ~ myself included. We saw the staff splitting-up jewelry in the parking garage on day one and should have known we would be next. Numerous calls to the hotel were never returned. First and only time this has ever happened to us.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsEmbassy Suites Hotel Kansas City - Plaza
Historical Traveler Reviews Embassy Suites Hotel Kansas City - Plaza
No Hot Water
Not sure what happened to this hotel recently, but I can only assume it was nice once given the prior reviews. During a week long stay we never once had hot water in the shower, although the water in the sink was hot enough to burn. Between the unknown substance dripping off of the dining room table lamp, and the former residents toothpaste splatters on the sink, we weren't willing to walk on the stained carpet barefoot! The common area's were much nicer, until the last day when a leak from the roof started raining down on us. This was definitely lower quality than we would expect from an Embassy Suites.
We stayed at this hotel while visiting friends in Kansas City. Around 4 am we were awoke by the front desk telling us we were in the wrong room. The front desk person was rude and insulting. It was a computer error in their booking system and the supervisor apologized, but was still insensitive and rude. It was a nightmare experience. We will never go back.
We have stayed at the Embassy suites in Kansas City when we travel with our children, This way they can stay in their own area, a pull-out bed from the couch, with their own t.v., and we can have at least some privacy with our own bed and our own t.v. Of course there is only one restroom area, but it works out o.k. The rooms are kinda getting old, probably could use a little updating. The sliding glass doors out the the balconies can be dangerous for small kids, as well as the indoor hallway area balcony. I see kids love to throw stuff over the edges..not good. The kids love the glass elevators and the indoor pool. The work-out area is in bad need of more equipment, but thats a personal observation we have since we like to continue our workouts when traveling. The walk to the Plaza is not bad if you go the right way, and you don't have too many shopping bags to carry back with you, like I did. BUt do not walk through the hospital area. Oh, and speaking of the hospital...You need to know that being next to an area with an emergency room, there is constant ambulances sirens and a lot of noise. Having a sliding glass door towards the outside doesn't help with the outside noise much either, I have awoken thinking an ambluance has driven into our room...its that noisy!! We bring a "sound machine" to drown out the noice..and they sell them at the Sharper Image at the Plaza if you don't have one yet!!! But the pluses outweigh the negatives, especially if you have kids. If we travel just as a couple, we would probably not stay here. Its not at all a "romantic" place, and it can get pretty busy and noisy with kids all over the place running around...Not upsetting, unless your not in that mood.
I would not recommend the hotel. When I checked in I saw many, many tiny bugs all over the white sheer drapes. I went to the front desk and they said that was a frequent problem b/c the bugs come from the balcony. I moved to another room in which the bugs were not inside but all over the window outside the balcony. It was disgusting. It made me wonder why there would be hundreds of bugs hanging on each balcony. Also the room was not really clean. The condition of the sink--with black goo and hair on the faucets, was awful. The bathroom is also tiny.
My husband and I stayed at the Embassy Suites On Saturday the 16th of October. They allowed us to check in at 10 am and the desk staff was courteous and very efficent. (We are a member of Hilton Honors and also recieved a AAA discount. You might mention either of these when booking).The rooms were spacious, clean, and comfortable. They also had an excellent view. The happy hour was great and actually had a pretty good selection for a free bar. The bartenders were so nice too. That night my husband and I went to dinner on the Plaza and the free hotel shuttle was happy to take us there the minute that we called them. They run until 10:30. The breakfast in the morning was really good and had a great selection. Our check out was even easy. Overall, the stay was wonderful and a great deal for your money.
Although not as nice as some Embassy Suites, the rooms were clean
Although not as nice as some Embassy Suites, the rooms were clean and a comfortable size. It's true that the walk to the Plaza is quite a hike but the friendly staff is very willing to take you anywhere you want to go in the van. In fact, the day the van was in the shop the hotel payed for me to take a taxi to and from the downtown area and did the same for others going to the Plaza. I would consider staying there again.
I recently went to the Embassy Suites Kansas City for my family reunion. Overall, the stay was nice. However there were some problems.
My husband and I and our two kids (aged 14 & 8) stayed three nights at this Embassy Suites. The upsides are many! Great rooms with nice view from walk out balcony, good restaurant, nice pool & pool area (even a steam room - Wow!), friendly staff, beautiful atrium, fantastic cooked to order breakfast, & a nightly managers reception with free drinks.
Loved it, great service
Beautiful lobby and nice rooms. My husband and I loved Kansas City, Mo. Very friendly, clean city, well layed out and some of the best restaurants and entertainment we've had in years and we travel frequently!
Excellent, one of our most memorable hotel stays!
We went here for a get away weekend and loved it. The hotel lobby is beautiful, and the double decker pool with conjoining waterfall is as beautiful as it is unique. Of course the complimentary cocktails and hot buffet breakfast that are the Embassy Suite trademark, are as nice as they are at any hotel to which we've ever been. The rooms are large, and comfortable. The location is fantastic, just about three blocks from the Plaza, one of Kansas City's nicest areas to spend a day. We loved it and will be back again some day.