Embassy Suites Fort Lauderdale
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- Continental Breakfast
- Continental Breakfast
- Room service
- Room service
- Swimming pool
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TravelPod Member ReviewsEmbassy Suites Fort Lauderdale
It was good
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Had a great time! The happy hour was fun. The bartender was rude because he was rushed with all the madness of free drinks. The minute the free drinks was over, he became nice and chatty. Clearly, he needed help during this happy hour. Bed was very comfortable. Room was great.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Embassy Suites Fort Lauderdale
If you'll only be there a day or two ...
We are Hilton HHonors Diamond VIP members, and are accustomed to the sharp presentation of most of the Hilton-family properties. This place, while not horrible, has room for improvement.
1) The sliding glass doors on the bedroom of our suite were caked with an inch of soot. We called the manager, who should have sent up a professional window-cleaning crew, but instead sent up two housekeepers who were terrified of the heights.
2) There was an inch of yellow-Fort Lauderdale water in the bathtub when we checked in. I realize the property cannot control the city water, but a filtration system might go a LONGGGGG way.
To his credit, the manager was responsive, and apologetic ... but it still didn't make up for the lack of spit-and-polish finish that is the hallmark of most Hilton properties.
3) The air-conditioner in the room began to spew water. Maintenance was up directly to fix it, so I had no concerns about that.
4) We asked for a room with an oceanview; the front desk obliged. However, what they omitted was the fact that if you face east, you are right over a construction site (noisy), and right downwind from a sewage treatment plant (malodorous). They should inform out-of-towners about such details.
I'd go back if I were on pleasure and only needed to be in town for a day or two, otherwise Hilton Fontainebleau on Miami Beach is a far superior property.
I've stayed at this Embassy Suites a couple times in the last year. I think the Hotel is way over priced for what you get. Pros: Free breakfast is excellent. Rooms are spacious with separate sitting area. Cons: Room, parking, and food is too expensive. Also, during one of my says, I requested a non-smoking room and the room they gave me had very strong smell of smoke. When I requested to be moved, the lady at the front desk told me the hotel was totally booked and to check back with the front desk later in the week. She then proceeded to rudely tell me it's not the hotel's fault that guests smoke in non-smoking rooms and that I would just have to deal with it until later in the week when another room comes available. I don't care what went on in the room before I got there . . I wanted a room that did not smell like smoke and the Embassy Suites could not accomadate that. It began obvious to me during the two stays at the Embassy Suites that the employees don't enjoy there jobs and don't like dealing with guests. The service was bad and at times employees were rude.
Very nice stay
Just returned from the Embassy in Ft Lauderdale and was very happy with the hotel. It's a good location if going on a cruise as it's maybe a 5 min taxi ride to the pier. Not good if you're going to spend time on the beach as it's more in town. We walked down to the Marriott and the marina to take the water taxi and it took us all of 10 min maybe to get there. And I found the guests at the hotel to be a mixture of families and conventions. Probably more business but that's mainly due to the location I would think (not on the beach).
The hotel itself is very pretty. Very tropical feel in the atrium/lobby area. I went down for the breakfast each morning between 7am-8:30am and never had a problem with crowds. And was surprised at the selections of foods they had there. I was only expecting bagles/muffins, but they had a whole hot/cold spread. Very good too! Staff was very friendly and helpful, especially the front desk and bell desk. My bag was lost at the airline and they were more than accomodating in helping me get it back. The suites themselves are nice. Very colorful. Nothing too fancy. But I wasn't paying Ritz prices, so I wasn't expecting Ritz decor and furniture. My tv remote was not working in the living room and I called housekeeping and by the time I went down to the gift shop, checked for my luggage again and went back up (maybe an hour total), I could tell someone had been there to check the problem out (the remote was moved from where I left it). Only problem I did encounter was the woman at the concierge desk. She seemed not too interested about answering questions. Just handed me a brochure and told me to "walk that way" when I inquired about the water taxi. Maybe she was just having a bad day though.
All in all, for the free airport shuttle (& they drove me back and forth 3xs due to the baggage problem), the free breakfast, free cocktail party each night, and the oversized accomodations, this hotel is well worth the money spent. As a side note, friends were staying down at the Marriott, and while the rooms were typical Marriott decor, and very pretty, they were MUCH smaller than the Embassy. And no shuttle or breakfast included. And they paid just about the same as we did. I'd definatly stay at the Embassy again.
One of the better Pre-cruise hotels
After months and months of actually checking the reviews on this site, I'm actually doing one myself; and the previous reviews about this hotel (good and bad) are true, depending how fussy and picky you are.
Stayed here before a Cruise and took advantage of the airport / port everglades pickup. Try to get the early shuttle to port if you are going on a cruise because they were a little behind when I was there.
If you choose to use hotel internet site or reservation tel number to make reservations, keep checking the rates after the initial reservatation because the rates dropped for me significantly over a period of 3 months. You must keep checking your rate because they won't lower it for you. I used to be a travel agant so I know these things.
You may try a tour operator like GoGo worldwide vacations for discounted rates. Not too familiar with Priceline, and from what I hear with priceline you get a raw deal at the hotel (overused rooms, smelly etc. Correct me if I'm wrong). The hotel itself is actually quite impressive in scale. The overall look, from the initial drive up, to the lobby is really attractive. The front lobby, where reception stands ( front desk was very nice and helpful ) reminds one of a beautiful Spanish Colonial garden, with fountian and all. It then opens up to the typical Embassy Suites Atrium with meandaring gardens and fountains.
It's quite peaceful and relaxing. Your breakfast and cocktail reception is held in there. Typical breakfast "rush hour" is around 9ish, so get there early. I guess it depends what week you go, holiday, or weekend.
It was pretty crouded April 9 and 10th. The pool area is attractive as well,with plenty of foliage and a fountains, ponds, etc. The few days I chose to stay, I guess it was remnents of Spring Break, the hotel had it's share of teens / "Real World" croud. Surprisingly enough they werent really loud or intrusive. As far as rooms go, mine was clean, the housekeeper was a sweetheart. We stayed on the 4th floor facing 17th street. In my opinion the decor was a bit garrish, but who am I to judge. They should think about a different color scheme for the walls.
I understand what the were going for, but it made the rooms look cheap.
Also, the bathrooms should be improved (very out of date). If you are traveling with 4 people to save on money, just to let you know the entrance to the bathroom is in the bedroom (no access to bathroom from living area. So for those sleeping on the pull out couch in the living area, the bathroom is in fact in the bedroom. The hotel was basically clean and well maintained. You can't expect gold when you purchase silver. You really can't trust any big name anymore, even a Hyatt. The hotel is near a lot of restaurants and stores, so if you get tired of the Italian restaurant at the Embassy or need hair products etc. Eckerd is across the street, you have a choice. By the way the italian restaurant is pretty good, but a little expensive. Anyway, hope this was helpful to anyone who reads it.
Nice decor, bad service, not very clean
We stayed at this hotel during a weekend in January 2004. The rooms were beautifully decorated with contrasting pastel colors, and a second sink outside of the bathroom made it very convenient to get ready in the morning. The lobby was beautiful, with natural stone and clay tile, and the breakfast buffet was nice. However, there were mildew stains in the bathroom grout, and when the sheets slipped off of the corner of the mattress, we saw that the mattress had a large, filthy stain. And there is no chance that I would ever soak in that tub. The views were also bad -- our choices were some industrial tanks or a noisy street.
Also, they forgot to do my dry cleaning the first time I sent it in, so it wasn't ready on the day I wanted to wear my jacket.
Hated the Embassy Suite
We recently stayed at the Embassy Suites before a cruise. I do not reccomend this hotel. Poorly managed and we requested a non-smoking room only to be given a moldy stinky room. I called to complain and they did nothing. The cruise was wonderful and we will do it again but I will not stay here.
Major Management Problems
I'm a seasoned traveler and am patient about most things. However, the experience this last weekend compelled me to write about this hotel. It was pretty, we loved the breakfast and happy hour, but beyond that, the staff and management were very poor! The concierge told my friends that a shuttle to Sawgrass was 5 dollars. When they returned , they were charged 15 dollars a person! It was "blame whomever" with them, but no refunds. The room reservation was messed up and twice, the people at the desk either could not communicate with us, or figure out the computer. Hope I get no surprises on the bill. Our coffee maker wouldn't work- we called, they did nothing. The lady serving breakfast was snotty when I told her I wanted hash browns instead of bacon. I was nice, she wasn't. The cleaning lady hit the "Up" button instead of letting us go down first. It's all this that hints of an incompetent management team. One young bellman did go out of his way to help us with a cab snaffu. This hotel is not close to the beach or water taxi, so beware.It's also busy with events and conventions which seem to get priority. We had a non-smoking room (318) and it reeked of smoke. It may have been recently converted, but nobody bothered to wash the fabrics. Also, there were dirty shoe prints in our bathroom on the second day which showed us that the floor had not been cleaned.
I would consider all of this when you book a hotel in FLL. Personally, I think the Marriott may be a better chioce. Maybe a beach hotel.Embassy should do better!
Our "home" away from home
This is our favourite hotel in the Ft. Lauderdale area. Good price, perfect breakfast, nice staff, clean rooms and we (especially our kid) love the pool, which is kind of a tropical one. Near this place a good restaurants, many sushi-places and the beach is not far away. We can recommend and will be there in September 2003.
Nice hotel but pricey...especially not being on the beach...
This is not your typical Embassy Suites (nicer), but the rooms are. Nice and spacious and clean. My complaint was with the desk staff...the woman that checked me in was aloof and refused to offer me any special rates. It is pricey, folks, not worth it especially since it is not on the beach. Very crowded...lots of families (how do they afford it?). I liked the wireless internet access. Breakfast was standard ES and was very crowded with lines. I moved to the Radisson just across from the beach and was delighted. Half the cost (internet special) and just as nice with a view. From what I saved, I had breakfast, lunch and dinner "included"!
Honeymoon in paradise
My wife and I were living in West Palm Beach when we got married and didn't have the time for a real honeymoon so we went to Ft. Lauderdale and stayed at the Embassy. What a great place. I have stayed in some of the nicest hotels in the world and I can say that this was one of the better ones I've been to. The staff is friendly, the rooms are very nice and the food is great. We spent two days there and both were great.
The location is ideal for seeing the area. Right in the middle of Ft. Lauderdale so you can do some shopping in Palm Beach or go clubbing in Miami without more than an hours drive.
TripAdvisor Reviews Embassy Suites Fort Lauderdale
Travel Blogs from Fort Lauderdale
Vivienschmitt stayed here on Sep 13, 2010 during their trip titled: Borrowed Times.
Left Portland at 6AM for Houston,2 hr layover in Houston , than 1 hr sitting on the plane for some repair, than on to Fort Lauderdale. Arrived at 6PM. We flew united FIRST CLASS. In Fort Lauderdale we met Jeryl , Katie, & Lori at the Embassy Suites. Little happy hour than off to bed. Board the Emerald Princess in the morning.
... plants and birdies singing overcame everything.
The hotel is okay for a one nighter.
We went to the Cheesecake Factory for dinner. As always it was marvelous. Guenther had the steak Diane and I had the catfish. We brought a key lime pie cheesecake home for later.
We made a new friend here (don't tell Ying and Yang!)
Tomorrow is the start of the cruise and luxury galore.
... the car in Miami beach as we were told but they said we couldn't return it there as they had no room, however there was another place just up the road. Just up the road turned into an hour drive in peak traffic which made us nearly miss the chance of returning the car on time, needless to say that car ride was a bit tense as we watched the clock tick over and the car not move! We were so glad to have made it to the rental car company in time, they ...
Arriving at Miami Airport last time resulted in us paying over a small fortune to a taxi driver to get us to where we needed to go. This time however, we returned as season travelers, and were no longer these 'wet behind the ears' first day travelers. So it didn't take us long to find the bus and train station at the airport. We also happened to find a man who knew his way around the city and after an extremely long conversation, where he explained the countless ways to get to our ...