Embassy Suites Denver-International Airport
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Historical Traveler Reviews Embassy Suites Denver-International Airport
Can't go wrong/airport proxemity!
Have never gone wrong with an Embassy Suites for a good basic hotel! Last minute accommodations here were great! Very quick easy access to the airport. Restaurant was great with happy hour snacks/drinks and free breakfast! Room was clean, quiet and spacious! What more can you ask for if you are looking for airport convenience! We did have some issues with internet access... :-(
Great customer service at Embassy Suites
We missed our flight in Denver due to snow, so we had to find a room at the last minute. Everyone who worked at the hotel was so friendly and accomodating. The shuttle drivers were awesome, at the airport quickly and ready to go when we got to the lobby in the morning. They were so helpful at a time when we were extremely frustrated at the Denver Airport and Continental. All I can say, be sure that you are checking your bags 45 minutes in advance or Continental will sell your seats. We love Continental but not in Denver. The Continental agents thought an acceptable solution was to put my family (with 2 small kids) on the next flight at 2:15am. No thanks - we'll just spend the night.
The Embassy Suites was a life saver! The room was clean, check in quick, restaurant good, great customer service all around.
The Embassy Suites at the Denver Airport is a wonderful experience. Great food and room service menu, large clean rooms/sitting area, wonderful ommlette and other breakfast items cooked to order and cheerful staff everywhere in the hotel.
After cancelling our reservation at the Drury Inn East (please avoid this one at all costs), my family and I ended up staying at the Embassy Suites DIA. The staff was helpful and courteous, the inside of the hotel is lovely, the rooms are spacious, clean and quiet, and the breakfast buffet was very good. Additionally, the hotel has a nice pool area and gym. Would highly recommend.
Excellent location, convenient for early morning flights
We stayed at this hotel on Sunday night July 17, 2005. While it is typical Embassy Suites, though only three years old, its appeal is that it is off Tower Road only about three miles from the airport. While there are several other new hotels at this exit, the fact that we could sleep three people using the sofa sleeper in the living room made it worthwhile.
The other important point is that if you have an early morning flight as we did, that you can drop your car off at the rental car area (about one mile away) and the hotel courtesy van will pick you up there and then bring you back to the hotel. The shuttle from the hotel runs every half hour to the airport and it is free.
The only minor issue is that hotel management promised fruit and pastries would be left outside our room, since we would be missing breakfast. This did not happen, which was not the end of the world.
If you use Priceline (which we did not for this stay), those hotels are actually about nine (9) miles from the airport.
Accommodating staff, great hotel
I stayed at the Embassy Suites Denver Airport for one evening in early February owing to the recommendations of this site. As a frequent traveler who happens to be blind, there are two things that I take note of at hotels: 1) the way in which staff provides assistance and generally interacts with me; and 2) the presence of Braille signage, particularly for hotel rooms. I have to say that this hotel certainly met my expectations on both counts. While I could tell that this may have been the first time some of the staff had served a blind guest, everyone (from the shuttle driver to the folks in the restaurant and lounge) went out of their way to be accommodating, without coming across as being patronizing and overly helpful. I have to single out Sharica in the restaurant as being particularly noteworthy for her professionalism and excellent customer service.
The only small criticism I would have is that when my friend who I was traveling with (who uses a guide dog) inquired about whether there was a grassy area to relieve the dog to the person checking-us in, they indicated there was none close by. However, a walk outside the front door revealed that this was not the case. I will classify that as a possible misunderstanding. That aside, I will definitely be staying there again on my next trip through the Denver airport area.
Ok hotel not perfect but fine for 1 night
The hotel itself is newer and very clean. The lobby is lovely. Our suite was very well decorated and a nice size. We had a great view of the city lights and mountains. The granite counter tops, high speed internet connections, microwaves and mini bar are a nice touch.
The location of the hotel is perfect. It's very close to the airport- yet we were not bothered by the noise.
The problem with this hotel is its staff.
- Terrible check in. Service was slow and NOT friendly. He did not tell us about free breakfast or "Manager's" hour.
-Luckily I had stayed at other E.S. and knew about free breakfast. We also figured out (on our own) that the Manger's reception was going on. However, we were not greeted in any way by the staff (who were just standing around). And when my husband went to the bar the bartender was not friendly. Even after a few tips he still never smiled or made eye contact.
-After the manger's reception my husband and I decided to take a dip in the hot tub. Big mistake! The pool area is inside and very well kept. However, the hot tub is outside and the water was freezing! The staff had not turned the temperature up it was colder than the pool.
-We decided to go back to our suite for room service. The food was very good however it was a hassle to try and place the order. It took my husband several tries to communicate that we wanted mozzarella sticks and small pizzas. However, the salmon pizza was worth the hassle.
-THE NEXT MORNING HOUSKEEPING ENTERED OUR ROOM AT 7:45 am AND WE HAD THE "DO NOT DISTRUB SIGN" ON OUR DOOR!
- Breakfast. The omelet bar was very good. The cook at least smiled and was friendly. However, again not greeted by staff members (who were just standing around). The muffins were stale and the coffee was not super hot. However, it is still better than most hotels' breakfast.
To sum it up- a very nice property with staff you can't stand their jobs. Not once (with the expectation of the cook) did we have a staff member make eye contact or smile.
Would we stay here again? Maybe because the rooms are nicer than other hotels closer to the airport. We just hope the hotel gets new management.
Loved it, our favorite Denver Airport Hotel
I've stayed here several times while visiting family because I needed high speed internet for work or was arriving on a late flight. Everything about this hotel has been consistently great and I'd highly recommend it for a personal or business trip. The staff is very knowledgeable and helpful. This beautiful new (2002) hotel has an interior atrium with a mining theme, including a small waterfall near the glass elevators. They serve their free happy hour and full breakfast in this atrium and it's just charming. Best free hotel breakfast we've ever had. Room service was also fast and excellent. The suites are large with upscale furnishings including granite countertops. Half the rooms have mountain views, and we always request one if it's available. They have room wired and lobby wireless internet, so the same room can often support multiple online users. If the room wireless signal is week, and moving closer to the atrium window doesn't help, you can go use it from the atrium/lobby area where there are lots of dining tables with chairs. I was even able to get a decent wireless signal in the exercise room, but not in the pool area. Also, their hot tub is outdoors, which is great in summer, but limits its appeal in winter.
Great Denver Airport Embassy Suites
We did an in town stay so our kids could do the hotel thing....This is a great hotel with easy access to DIA. The staff was adequate and the rooms were new and clean (and best of all...quiet). The reception/cocktail area sports a huge coal mine type structure over the bar. The breakfast was made to order and very good. The pool area is geat. Clean and well maintained. There is an outdoor hot tub and adjacent indoor exercise facilty. A very good stay and I would not hesitate to do one of the park n fly rates when flying out of town.
We stayed here twice. Once on our way to the airport and once on our way back. They kept our pickup for 2 weeks for $10.00 while we were gone! Great deal I found at their website. Their rooms are big quite and clean!!! Comfy beds and a great breakfast!
TripAdvisor Reviews Embassy Suites Denver-International Airport
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