Decent hotel

I can't complain, nor can I boast about this hotel.

The location of the hotel was perfect for my husband and I. It was centrally located among some of the best tourist locations (Chicago River, Mag. Mile, great restaurants, etc.).

Check-In took about 15 minutes, but it was rather painless.

We stayed on the 7th floor. The room seemed clean enough, but nothing fancy. The microwave and refrigerator was a nice addition, but the bathroom was not very well stocked with amenities. Girls, take plenty of conditioner. The hotel does not provide it.

We stayed in this hotel for free since we used our Hilton Honor Points, so I can't complain too much here, but I personally thought the Made-To-Order Breakfast was horrible. The first day my husband and I arrived at the "restaurant" at about 7AM, and the food was definitely not made to order. They pulled our food straight out of a warmer, and the warmer must have been broken because our food was extremely cold and downright disgusting. Even the fruit salad tasted like it was frozen for years! I know, I know, it's free, what do I expect? We chose to eat breakfast elsewhere for the remainder of our trip.

We didn't partake in the Managers Reception, but I was amazed at the line of people waiting for a free drink and the number of intoxicated people wandering around asking where they could get more alcohol. It was almost funny.

Overall, I liked this hotel. I thought the location was amazing and the workers seemed friendly and helpful enough. The room was decent, nothing fancy, but a great place to rest after a busy day. I would recommend this hotel to anyone searching for an affordable Chicago hotel with a great location.

Loved the made to order breakfast

we stayed at this hotel from july 1st thru the 4th of 2002. fairly close to everything we wanted to see. loved the free made to order breakfast , was a definite plus for this hotel. The room was a bit on the drab side and was'nt as clean as we would have liked it to be.

Great Value

We had a GREAT experience. Easy access to everything we wanted to see downtown. The staff was very friendly and helpful. The free breakfast was excellent and the service was fast! My teens had a SUPER time!

Best Value in Town!

What a great hotel! I visited for the St. Patrick's Day parade weekend.

The rooms were huge and recently renovated. The staff was very friendly and explained how to navigate the city's public transportation system.

My family really enjoyed the full cooked to order breakfast while my wife and I appreciated the complimentary cocktail reception. I'll stay here every time we visit Chicago!

Wonderful Hotel - Loved Our Stay

We just stayed for 6 nights at this hotel. EXCELLENT. We were on the 7th floor near the elevator and the room was very recently rennovated.

New carpet, furniture, paint, etc.

We have an infant, and the suite is definitely the way to go because we could watch tv late at night and get ready in the morning without our noise waking her up.

Location is wonderful. Train/Subway station is at the end of the block.

We took that and the trolley's everywhere.

We had dropped our luggage off and then parked near the airport to save money on parking...took the train back in. I know this is downtown Chicago, however $34 a night ($400+ for our 2 cars for the week) would have been.

Breakfast was very good. Rarely a line, but it moved very very quickly.

Seemed to be a rush during the last 15 minutes of the serving time.

I think we were the only ones that used the pool last week. It could have been a tad warmer, but it was fine.

The only downside right now is that, along with a lot of the area, there is a lot of construction and rennovation to nearby buildings. If you get a room on the front...try to get a higher floor because the workers start early (6am-ish)

Kid/Parent Friendly!!

Just go back from two nights in Chicago. The Embassy Suites-Downtwon was a terrific choice for us: two adults, two boys (8/12yrs.). The suite was plenty roomy for us, room was clean and comfortable, and all the staff were extremely pleasant and willing to answer questions...especially the day shift doorman (sorry, forgot his name!).

The breakfast was A+ for buffet style fare. We were surprised at the quality and even when the lines got a little long (around 8:45-9:15a.m.) they moved fairly smoothly and quickly. Would not hesitate to recommend this hotel to parents with children.

Rowdy group destroyed stay

The atrium theme of this hotel makes it so that every room gets to enjoy/abhor any loud or large group that uses the snack bar. On all three of evenings of my stay I was bombarded by cheers, hoots, and hollers of a group watching the game on the snack bars big screen TV.

I think I will go back to the Fitzpatrick next time.

Downtown Chicago is Awesome

Excellent location, excellent service, great room. With 2 boys, being close to ESPN Zone is great. Easy to get to transportation (the EL or trolly to Navy Pier) Only down side was the line for breakfast - it got a little long.

Great for families

Plenty of room for our teenage boys. Great location, easy to walk to Michigan Ave. shopping. Staff was friendly and helpful, room was clean and well maintained. Bountiful breakfast, actually had staff to keep it stocked and plenty of seating. Would definitely stay there again.

My favorite in Chicago

Free drinks in the afternoon, a great free breakfast buffet, spotless huge true suites with two TVs, two sinks, livingroom, bedroom and large bath and a great greek restaraunt downstairs. The location is excelent but the staff always seems a little over worked.