Embassy Suites Atlanta - Buckhead
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Historical Traveler Reviews Embassy Suites Atlanta - Buckhead
We had a wonderful stay at Embassy Suites/Buckhead in Atlanta. The bed was the best Hotel bed I've ever slept in. No sore back. The comfoter was to die for. I'm trying to find something similar at home. The Hotel Cafe was great for lunch. The valets are punctual, and curteous. One young man quickly went to his cabinet, retrieved a towel and cleaning product, and proceeded to get a mark off my car that I'd been unable to remove. I'll continue to stay there again when in Atlanta.
Just spent a week here on business and it certainly beat staying downtown where I felt it was unsafe to even go out to dinner at night without a car.
I just returned from my trip,,and I loved this hotel.
The room was beautiful,the king sized bed will make you feel like royalty.
Each morning the USA Today was at my door. They have a free hot breakfast bar,,,,eggs (omlets),bacon,sausage,hashbrowns,various fruits,pastries,cold cereal. nice selection!!!
Free alcoholic beverages are served each evening i think for 2 hours.
Great choice for the price,,,very clean,,,friendly staff,,good food,,,GREAT LOCATION!!!
We just got back from a two day stay at Embassy Suites in Buckhead, Atlanta. I am a very picky sleeper at hotels, and I must say that I slept well and was comfortable.
Poor Service, Food Problems
On a recent business trip last year, a local company put me up at the Embassy Suites. The front desk stuck me with the bill, even though a reputable local company had reserved the room and instructed the hotel to charge their credit card. This local company has put many visitors up at this particular hotel. The personnel and manager on duty at Embassy Suites, although not particularly unfriendly, were unsympathetic and did nothing to investigate the billing problem.
At breakfast, it seemed that most of the baked goods (muffins, croissants, pastries, etc.) were well beyond stale.
If it were up to me, I would stay somewhere else. If I were a local company requiring lodging for my guests, I would expect better service.
Pillows were awful
Stayed there several times and last weekend will be the last. They have "upgraded" their bedding. The pillows were so thick our heads were 10 inches off the bed. We requested new pillows and were ignored by the staff. I am still sore from the pillows and bed. It was miserable.
Got a great rate there, especially for Buckhead. We were a little concerned when we arrived, the outside seemed dated, but the lobby immediately allayed our fears. Very tropical, relaxing, and obviously rennovated.
Great Location for July 4th Fireworks
No, you can't see the fireworks from your room but the hotel is within walking distance of Lenox Square and there are other nearby attractions such as the Atlanta History Museum and many great restaurants. I always enjoy the free cocktails at the Embassy Suites hotels - the free breakfasts are good too. Our suite was spacious and clean. We had to call down for a replacement internet keyboard for the free internet access and one arrived promptly. We don't usually do room service for dinner but we did enjoy a turkey sandwich promptly delivered. One minor complaint is that the elevator to the self-parking garage is located completely across the huge lobby opposite the check-in so you have to lug your stuff through the buffet/bar area crowds to get to your car.
Consistent and roomy
Just stayed 3 nights. For Buckhead (and environs), excellent location.
Stayed in the XX05 room (corner on the front of the bldg) and got some extra sq footage. Good valet parking service. They get a little bogged down, but treated us well, and remembered us upon our comings and goings. They charge for parking ($17/day!) which is steep, and the room rates are not cheap, but for a family (or a business traveler staying for a time), it's got the right amenities. Manager's reception and buffet breakfast are staffed by competent, friendly personnel.
Starting off the stay with decent tips to bell staff and parking valets pays dividends (expedited treatment, NOT waiting in line)!