Great Stay

We had a wonderful stay at Embassy Suites/Buckhead in Atlanta. The bed was the best Hotel bed I've ever slept in. No sore back. The comfoter was to die for. I'm trying to find something similar at home. The Hotel Cafe was great for lunch. The valets are punctual, and curteous. One young man quickly went to his cabinet, retrieved a towel and cleaning product, and proceeded to get a mark off my car that I'd been unable to remove. I'll continue to stay there again when in Atlanta.

Good Hotel in a Great Location!

Just spent a week here on business and it certainly beat staying downtown where I felt it was unsafe to even go out to dinner at night without a car.

This location was great- a very short walk to the MARTA subway station , restaurants, and Lenox Mall and a shuttle ride to Buckhead village. The hotel lobby and inside area was very attractive. They have an indoor pool with a small exercise room. Hotel staff was very friendly and the free breakfasts were cooked to order and very good. The room itself was spacious, but I did not use the living room area at all. It would be ideal for 2 adults and 2 kids or 3 adults. I also liked the nightly reception just to get a drink and a snack. They had a free shuttle service that takes you to the MARTA station and restaurants. It was a good service but we had some long waits. Overall, excellent location, comfortable hotel.

Excellent!!!!

I just returned from my trip,,and I loved this hotel.

The room was beautiful,the king sized bed will make you feel like royalty.

Each morning the USA Today was at my door. They have a free hot breakfast bar,,,,eggs (omlets),bacon,sausage,hashbrowns,various fruits,pastries,cold cereal. nice selection!!!

Free alcoholic beverages are served each evening i think for 2 hours.

Great choice for the price,,,very clean,,,friendly staff,,good food,,,GREAT LOCATION!!!

Clean and comfortable

We just got back from a two day stay at Embassy Suites in Buckhead, Atlanta. I am a very picky sleeper at hotels, and I must say that I slept well and was comfortable.

Most importantly for me, the hotel was clean, and had no negative odors. Also, the bed and pillows were comfortable, the air was just right-not too hot, not too cold, the bathroom was immaculate and roomy, and I enjoyed the sink and counter in the bedroom.

The first room they showed us had a really ugly view of a parking lot, but when I complained, they moved me to a room with a much better view,with the window pleasantly close to the bed.

The colors in the rooms are tasteful enough, primarily browns and beiges. The paintings are pretty lame, but isn't that typical for these types of hotels?

The bellstaff were really accomodating and friendly.

As a whole, this is a great deal for the money.

Poor Service, Food Problems

On a recent business trip last year, a local company put me up at the Embassy Suites. The front desk stuck me with the bill, even though a reputable local company had reserved the room and instructed the hotel to charge their credit card. This local company has put many visitors up at this particular hotel. The personnel and manager on duty at Embassy Suites, although not particularly unfriendly, were unsympathetic and did nothing to investigate the billing problem.

At breakfast, it seemed that most of the baked goods (muffins, croissants, pastries, etc.) were well beyond stale.

If it were up to me, I would stay somewhere else. If I were a local company requiring lodging for my guests, I would expect better service.

Pillows were awful

Stayed there several times and last weekend will be the last. They have "upgraded" their bedding. The pillows were so thick our heads were 10 inches off the bed. We requested new pillows and were ignored by the staff. I am still sore from the pillows and bed. It was miserable.

Definitely a good value for Buckhead

Got a great rate there, especially for Buckhead. We were a little concerned when we arrived, the outside seemed dated, but the lobby immediately allayed our fears. Very tropical, relaxing, and obviously rennovated.

Rooms were large, the extra living area is now a must for us three gals who vacation together once a year. Complimentary breakfast saved us from wasting precious sight seeing time. Complimentary cocktails in the evening was something we looked forward to--a chance to relax and plan our evening. Plus, they use good brands, not the cheap stuff.

All staff were tremendously friendly and helpful. We did have to change rooms from the 12th floor (noisy due to construction) to the 3rd floor, but this was done in a matter of minutes and with a smile.

The location could not have been more convenient to the restaurants, night spots, and shopping in Buckhead. Convenient to Midtown for sightseeing, close to the Historical Society (recommend you start your trip with a visit there), about 20 minutes from the airport--30 in traffic. We could not have been more pleased.

Despite what people say, you will not want to walk from your hotel to the bars, restaurants, clubs, and such. Even if they are close, it's just not all that walkable. Better to drive.

Only complaint was the creepy, tight parking garage.

Great Location for July 4th Fireworks

No, you can't see the fireworks from your room but the hotel is within walking distance of Lenox Square and there are other nearby attractions such as the Atlanta History Museum and many great restaurants. I always enjoy the free cocktails at the Embassy Suites hotels - the free breakfasts are good too. Our suite was spacious and clean. We had to call down for a replacement internet keyboard for the free internet access and one arrived promptly. We don't usually do room service for dinner but we did enjoy a turkey sandwich promptly delivered. One minor complaint is that the elevator to the self-parking garage is located completely across the huge lobby opposite the check-in so you have to lug your stuff through the buffet/bar area crowds to get to your car.

Consistent and roomy

Just stayed 3 nights. For Buckhead (and environs), excellent location.

Stayed in the XX05 room (corner on the front of the bldg) and got some extra sq footage. Good valet parking service. They get a little bogged down, but treated us well, and remembered us upon our comings and goings. They charge for parking ($17/day!) which is steep, and the room rates are not cheap, but for a family (or a business traveler staying for a time), it's got the right amenities. Manager's reception and buffet breakfast are staffed by competent, friendly personnel.

Starting off the stay with decent tips to bell staff and parking valets pays dividends (expedited treatment, NOT waiting in line)!