Embassy Stes is nice, this one needs a overhaul.

First let me say Embassy Suites has a great setup for the suite itself. Ideal for families, because the bathroom is in the living part of the suite, not the bedroom as at the Residence Inn by Marriott. The suite is reasonably sized, and the bedroom is reasonably soundproofed from airport noises (and offers a cool view of the airport!). The staff was nice, and the 5:30-7:30 pm buffet were good, as well as the morning breakfast.

That said, let's get on to the details.

There is only one restaurant within five miles, aside from the Embassy Grill which cost around $25 per entree. It is a Ruby Tuesday, and the service is very slow. The airport location is pretty bad, just a bunch of hotels, 8 miles away from the city and civilization.

The hotel is in major need of renovations. The floor tile is cracked, the sink was cracked, I THINK the shower grout is supposed to be white, not brown, the carpets are frayed at the edges, the couch cushions compress to the point of being a pancake, the mattresses are so soft your feet practically bow to meet your face, the TV is ker-flooey and static-y, hi speed internet access is $7/day (March 2005), the guest services book lists all the wrong info for TV stations, pool hours, buffet hours, etc. If you would like to actually SIT DOWN as you eat your breakfast, you must get there before 9 AM to acquire seating, and over Easter weekend when it was pretty obvious the hotel had sold out, they ran out of many food items on the breakfast buffet.

The atrium situation is atrocious. Forget about using the pull-out sleeper sofa in the front of your suite, you will never sleep. The waterfalls down below are loud and on all night (I was on the fifth floor), there is so much noise that carries upward it's loud all night, and they never turned off the TV in the central area. The walls between rooms are thin too, not as thick as Residence Inn by Marriott. The pool water was positively murky.

We got a reasonable deal, not great, but I won't be back. If I am going to stay at a hotel for more than $100, let it be a hotel that is new and quiet.

Nice stay

On our trip back from Barbados I chose to stay at the Embassy Suites Airport Hotel. Arrived at the Airport on January 16th late. Coming from a hot climate we were dressed in shorts and tee-shirts and greeted with 17 degree temperatures. Called the shuttle bus and it arrived in approximately 25 minutes. Almost froze to death waiting.

Check-in at the Hotel was swift. Caught a late night dinner in the Restaurant which was better than average. The room is exactly like all the other Embassys' I've stayed at over the years. Nice clean and spacious. The breakfast the next morning was very average.

Overall a nice quick stay. I'm probably not the best judge of this Hotel since we just used it for a place to crash for a night, but I would use this place again.

Many problems

When we checked in for one night (late Nov. 2004) we were told by a desk clerk that Sun. breakfast began at 6, which our schedule required us to have, since our plane was leaving early. It turned out that breakfast didn't start until 7--so we were forced to do without.

The room (on the 5th floor) was nice enough itself but the hotel was overwhelmed with dozens of children there in connection with some hockey event. There was intolerable noise in all the open spaces (the tall echoing open atrium creates acoustic nightmares), there were obstreperous youths running along the halls knocking on doors and tying up the elevators. Our daughter in the outer room could not sleep, and at 11 p.m. I telephoned the front desk to let them know they had lost a customer (who is a Hilton HHonors member and a fan of Embassy Suites in general, having stayed at about 15 over the past few years). The manager called me back right away, apologized, and, when I said, "I don't want to pay for such service"), said, "You don't have to." I thought that was generous and considerate and may stay here again, but only after checking to see if the place is going to be full of ill-mannered kids.

Loved the Embassy Philly airport

We sytayed at this property in June and found the service to be impeccable and the rooms were great. This is the perfect place for a traveling family with the large suites, free full breakfast and pool.

I would heartily recommend this Hotel

Average at Best

This Embassy Suites seems to be on of their older properties. My 2nd floor room definitely showed wear and tear. There are some great ES hotels but this is just average. It does have high-speed Internet in the rooms for an extra charge. There are some newer properties near the airport including a Sheraton? that is connected to the airport terminal. I did get a great deal on Priceline.

Very pleasant hotel and suite!

We stayed at this hotel for one night prior to leaving for a Florida weekend. We got an exceptional rate via Hotwire.com. We really enjoyed the accomodations. The suite was large, clean and modern. We had four adults in one suite with plenty of room. The two hour managers reception with FREE open bar and snacks was very nice. I am not aware of any other hotel that offers this amenity. We had dinner at the Embassy Grill restaurant, which was very good and reasonable in price.

The atmosphere was tropical throughout the building and calming. They offer free parking and shuttle service to the airport. This hotel is nicer than the Sherton Suites which we have stayed previously. We will definately stay here again.

Don't stay here if you really want to sleep

My family stayed here for one night on March 26, 2004 prior to our Flight on March 27. We were assigned room 303 (3rd floor). The rooms all look out into the atrium and there is no noise control in this hotel. People were running up and down the floors and all the noise goes right under the room door into the suite. My wife woke up at 1:30 am and found this noise still going on. The room itself lacked quality furniture with a couch that should have been tossed long ago. And we never could locate the remote control in the bedroom. My family and I won't stay here again.

Not Happy!

I stayed at this hotel based on *rave* reviews from another review website. Apparently what I expect from a hotel and what other people expect are two different things. First of all, what is the deal with torturing all those poor carp in water that's so shallow they can barely swim in it? I am really not a psycho animal lover, but these poor fish were utterly pitiful. Second, the rooms are dingy and old.

The TVs are in boxes (some type of tv cabinet) on the floor that are not convenient nor comfortable to look at. The furniture is dingy. The bathtub was not clean. And the hotel did not have a business center on premises at all for guests to use, which seems a major oversight in a business travelers hotel! Apparently some folks are very impressed by the free breakfast. Sorry, but it takes more than 2 eggs to make me happy with a hotel. I'd prefer a comfortable bed with a nice comforter and I'll buy my own eggs, thanks!

Good Value for the price

We stayed at the Embassy Suites after the Eagles concert in Philly on July 9. We booked our room through priceline.com and got a fantastic deal. Our room was an average hotel suite. We requested a king size bed, but they did not have any available, so we had 2 double beds. The beds were reasonably comfortable. The rooms were clean. We would stay there again in a pinch or if we got a great deal on priceline, but I woud definately recommend the Courtyard by Marriott nextdoor. You can see their listings for my review of Courtyard.

Room 235 is awful

I was delayed to connect to a flight to Los Angeles, so US Airways paid for me to stay here overnight. They put me in Room 235, which was awful. It smelled of smoke, so I guess I should have requested a non-smoking room. Also, everything in the room seemed a bit sticky, perhaps from the smokers who had stayed there previously. Seriously, there seemed to be a sticky residue on all of the door knobs and sink knobs. The worst part of the room is that the back window is level with the part of the roof that contains all of the air conditioning pumps.

So I opened the window to air out the smoke, and I realized that anyone could climb from the roof through my window, and I also had the very loud sound of the air conditioner pumps going. The suite itself was indeed a 2-room suite, but the furniture and decor seemed a bit run-down. The interior courtyard looked reasonably attractive. If I had stayed in a non-smoking room on an upper floor that was not at the level of the roof area containing the AC equipment, my stay might have been better. Definitely request not to be in room 235 or any of the rooms on that hallway, all of which looked out onto that roof.