Elysian Beach Resort
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Historical Traveler Reviews Elysian Beach Resort East End
Terrible Terrible Terrible
My stay the Elysian was entirely disappointing. The advertising on the internet made it sound like a world class resort and that was what I was expecting, but boy was I mistaken. The check-in took over an hour.
Once I got to the room (that I had to climb a mountain to get to) it smelled musty and was a lot smaller than I expected. The bathroom was large, but it had no hair dryer or other amenities. The air conditioner stopped working during the night and the front desk was very unconcerned about fixing it. There was no difference between the inside temperature in our room and the 95 degree outside temperature. A hotel employee stationed at the pool was extremely irritating. He wouldn't leave us alone. Constantly asking what room we were in. What kind of relaxation is that? The little cafe was really disappointing as well.
We went there for breakfast and it took about 30 minutes for ANYONE to come talk to us to take our order. Then they were slow bringing our food. Also the cook was obviously smoking right over the food he was preparing. Talk about hygiene!!!! The beach at this resort was ok, but very rocky. With the many beautiful resorts and beaches on the island this is the last one you want to stay at!!!!
Know before you go
Let's start with credibility. I am a fouteen year flight attendant. I have lived in and out of hotels for a large chunk of my life and I know what to expect. This resort has some issues. First and foremost please pay close attention to what building they have you booked in. They put us in a room that was at the very back of the resort facing the back of another building. If you are handicapped, elderly, with small children, or generally out of shape, this place is not for you. The buildings are scattered and if you are at the back you will contend with about 5 sets of steep stairs not to mention the uphill climb. I would say this would be a safety hazard for most. The room itself was very stinky smelling of mold, we had hoped that after the a/c was running for a while the smell would disappear, or at least lessen but we were mistaken. The other posts were right about the front desk service and I expected that when I went so we were prepared to be on our own. It was a good thing! Now the beach, was very small but we didn't have any problem with crowds so that was a plus. I will tell you though, take water shoes because it is very rocky. The pool was nice but the security guard boardered on harrassment even to registered guests.All in all, when we go back we will probably see about staying over on St. John instead, it is beautiful and much less industrial. Would be worth the extra expense.
A Fairytale Experience
I know a lot may change in the 9 years since our stay, but I feel compelled to write this after running across this website.My husband and I were married at the Elysian 9 years ago. It still doesn't seem like it really happened, but seems more like the best dream I ever had. We were treated like royalty from the moment we stepped foot on the premises. I have never in my 39 years experienced that way before or after. I won't list the many, many examples I could give of the extraordinary treatment we received from the entire staff at the Elysian Resort. From Vida, the wedding coordinator, to the front desk to the manager, to everyone inbetween, it was a true fantasy vacation and wedding.We hope to return again soon - possibly for our 10 year anniversary, and I can't wait!!I can't express how deeply I recommend this resort, and if you are planning a wedding, this is the IDEAL place to have it. Our wedding was just the two of us and it was breathtaking. We have beautiful pictures and a video of the entire thing that we deeply treasure to this day. When we returned home, we had a big reception (with the tropical theme setting) for all our friends and family. We had not been home two hours before the wedding coordinator called us to make sure we had a great time and had returned home safely.Don't hesitate for a moment on this one. It's an absolute 'GO'! Have a wonderful time!
This resort turned out to be more than I expected. Rooms were clean, towels abundant and no problems with water temperature or flow. View was lovely although no sunsets as you face south/south-east, but most night we were already at dinner. The front desk did botch our boat rental plans and seemed indifferent when confronted-the old "no problem" stereotype. The resort is perfectly situated near several good restaurants(Seafood Jungle, East End, Duffy's-fun drinks,bar food) and has the good fortune to have a new chef, Kevin, creating masterpieces at the new restaurant on site, "Robert's". The food is innovative and he will come out and take the time to create individualized sauces, salads etc to meet your needs. He and his comrades create a Cheers-like atmosphere which made us feel right at home. Bartender Paige is a master bartender-loved that after-dinner shot whatever was in it!! Bonnies by the sea is also on site for less impressive, rubbery food-service is SLOW. But you can get decent fries and cold drinks during the day when your're on the white, white beach. You are only 5 minutes by taxi from Red Hook to catch all the ferries, plus the resort runs several day trips with special deals that include meals and ferries. Shopping in Charlotte-Amalie is about 30 min by taxi-anywhere from $7-9 per person each way. The spa, watersports etc are extra if you want to use them-buy and bring your own snorkeling gear here in the states-it's worth lugging them. All-in-all I found the actual resort to be a true island paradise with all its crisp landscaping, varied vegitation and loved the unobtrusive safety precautions (guards, gates, keys).
The elysian was a great experience. As far as service is concerned, it could have been better, but in general the people of St.Thomas are very laid back and not in a hurry unless they are driving ;)The resort had two restaurants, one was a full service restaurant while the other (Bonnies) was more like a shack on the beach where you could grab quick lunches or get some drinks to bring on the beach. As far as the beach was concerned it had nonmotorized water sports. The beach itself was beautiful and unlittered. It was not too large, but it wasn't very crowded which allowed everyone to have a space of their own. One issue with the beach was that going into the water could be a bit painful because of all the rocks on the edge of the water. I read on another website to bring water shoes (or river sandals which I bought for a steal at Old Navy), which I did and I didn't even notice. The room was clean and very bright and sunny. The maid service was exceptional and I had clean towels everyday. Also as far as the beach towels are concerned, they present you with one for each guest during your check in and you are allowed to switch them as often as you please for new ones at the front desk. In general, I must say that our stay at the Elysian was definitely worth it!!! :)
Loved the Elysian, did not care for the front desk
From one paradise to another, the Elysian is an extremely beautiful location for rest and relaxation. The beaches offers immaculately crystal clear, blue water. The only area of improvement needed at this world class resort is the front desk service. Cendant Corporation would do itself a great service by making sure that customers and guests receives the best welcome service possible upon arrival and departure. It offers great value compared to other world class luxury resorts.
Great Stay at the Elysian
My three girlfriends and I stayed here in mid March and found the Elysian to be a wonderful place to stay in St Thomas. The resort is very kept up, our room was very clean and modern, the pool was great and the service was OK. The beach is nothing special and is rocky. After going to many beaches on St Thomas (Magens Bay, Sapphire Beach, Secret Harbor) we found St John (Trunk Bay) to be among the best. Also, on your trip do go to Virgin Gorda, it is beautiful. DO NOT go on a Limnos boat tour. You will be on Virgin Gorda for approximately 45 minutes, snorkle in a cave for about another 30 minutes and be on the boat for about 6 hours. Instead, go on an all day excursion to Virgin Gorda or Jost Van Dyke (both beautiful places.) Back to the Elysian, the location is perfect. It is a four dollar cab ride to Red Hook where all the ferries are and of one of the best ice cream parlors that I have ever been to, Coldstones. Duffys and East End Cafe both in Red Hook were OK places to eat. DO NOT waste your money at Bonnies by the Sea! The food was terrible! Even simple dishes that you wouldn't think anyone could mess up (pizza, chicken tenders, shrimp scampi) were disgusting. Also, Bonnie isn't a very pleasant woman. The other restaurant was nothing special for the prices, but they did have good pina coladas. In all, the Elysian was great choice.
The best place to be
My husband and I had the pleasure once to spend five wonderfull nights at this resort a few years back. The price was right so we decided to check it out. What a lovely surprise. It's nestled away from the busy downtown area. Secluded and very private, we felt as if we stepped into a paradise made for us. The rooms were lovely and the staff warm, friendly and very laid back. You can not help but relax in this environment. We found the beach and pool areas to be quite emaculant. Being a motel manager in a beach resort area once i am a tough critic. They are also environmentaly friendly. If I only had one more week to live, it would be definatly at this spectacular resort with family and friends. If you want to take a slow pace, relax and regroup, this is the space in which to do it!!!!! thumbs up all the way! My thank yous to the entire staff for making it so wonderfull. We shall never forget you!!! Mr. & Mrs. Mark Ross
The Elysian was nice Except for...
I visited January 10, 2003
I loved everything about the Elysian, except the service at the front desk. The girls at the desk was a bit rude when checking in and out. Their attitude made it a bit uncomfortable to ask questions too. The food was good. But if you need any Island dish, venture out into the nearby town (Smith Bay). Our room was very clean and spacious as expected. The courtyard was well taken care of. Easy beach access. Very quiet and private. I wouldn't mind visiting again.
Read This Before You Book
To say that the Elysian has bad service would be to imply it has any at all. If you like hot water, towels and front desk help that will acknowledge your presence, go somewhere else. Truly, we had no towels in our room. If a three star resort is not going to offer towels, I really feel they should mention that BEFORE you arrive. On the matter of the hot water, we tried endlessly to get someone to investigate the probelm. Several people said they would send someone up to the room, while others at the front desk simply hung up on us. When I went over to explain the matter, the woman at the desk look at me blankly without acknowledging in anyway she had heard me. The problem was never resolved, and even in the islands, a cold shower is cold! Also, the phone in our room didn't work, but since no one at the front desk seemed to notice me, I just walked in and used theirs. By the way, any travel guide that says anything there is complimentary is incorrect. Health club, spa and beach gear (snorkeling etc) were all outrageously priced.
TripAdvisor Reviews Elysian Beach Resort East End
Travel Blogs from East End
... We made fantastic time, sailing a good amount of the time wing on wing straight downwind and made it into Cane Garden Bay by late afternoon. We managed to get a very good mooring spot and went onshore for a painkiller and walk along the beach.
Cane Garden Bay is a small town on the mainland so has an entirely different feel from the channel islands we had just come from, which are really luxury resort ...
... making for some nerves. I altered course to shorten the crossing and then made way along the mooring field which took a bit longer but was a little quieter and we eventually made it to the Marina Cay dock, having decided we were definitely not doing that on the way back in the dark after some drinks! We popped into the store for a look around and had our picture taken at the Phone Box webcam Liz and Sarah went to see about getting a ferry ...
... We spent the afternoon in the pool and grilled chicken breasts, red snapper and potatoes and corn on the cob.
Oh, the cow, when we came home we were almost mowed down by a cow running down the street. There are quite a few cows, goats, chickens and donkeys running free on the island.
By 9:00 pm I was falling to sleep on the couch.
Tomorrow is the last full day, before we have to head home.
... clear here we could have been at 100 for all I know. Unfortunately we only had about 25 minutes of actual snorkeling. I got some pretty cool underwater Go Pro footage.
Heather did great. For a girl who does not like putting her head underwater at all, she handled this with determination and a brave sort of conviction. I went into the caves but didn't like that too much. Too dark. If there IS buried treasure in that damn ...
... and we had torrential rain on and off through the morning and early afternoon. We made one attempt to break out but it literally bucketed down and the sea became very chopped up. There was so much rain we literally had a waterfall pouring off the decks into the sea. We headed back in to wait it out.
On our second attempt the weather cleared somewhat and we sailed up the coast to our current overnight stop in Marina Cay.
Hope you're all well.