Historical Traveler Reviews of Elounda Peninsula All Suite Hot
Vacations with Pamela Anderson!!!!
from A TripAdvisor Member
My husband I and a couple of friends with their 12 year old son stayed at
the elounda peninsula from the 19th of June till the 26th. We had a junior
suite on the beach and our friends had a peninsula collection suite. As I
read in previous reviews, it is true that the price is exactly the same but
that the collection suite is much bigger than the junior suite we had. We
didn't have any problem with that, since we wanted to be very close to the
sea and our friends wanted a bigger room to have their son with them. So
everybody was more than satisfied.
The hotel, I have to tell you, is extraordinary. The view from all suites is
fantastic. Wherever you are standing you can sea the Aegean sea. The six
senses spa is really nice. The food is delicious, we ate at almost all
restaurants of the three hotels owned by this company (elounda mare,
porto elounda, elounda peninsula) and the one we liked most was the calypso
restaurant of the elounda peninsula.
Now about the beach, it is common with porto elounda and nobody
seemed to have a problem with that. Not even Pamela Anderson. She was all
day on the beach playing with her children and two friends of hers. She was
really happy and as we overheard she will certainly go back there since
she was saying on the phone that this is one of the best hotels she has
ever stayed at.!!!!! In the guest book she wrote "we had a blast, wonderful,
peaceful, private we are certailny going to come back". If you go to the
hotel, we signed the book exactly after she did :-)
Also at the beach the guests of the elounda peninsula have their own
sundecks reserved and the service there is unbelievable.
We already booked for next year the same suites and our husbands
really hope to see Pamela Anderson on the beach again :-)
Absolutely Perfect...
from A TripAdvisor Member
We spent about 6 weeks reading reviews of hotels from all over the world, largely from this site. We chose the Elounda Peninsula. We were not let down.
Frankly I do not understand some of the reviews I have read since my return. Maybe I was at another hotel ? As relaxing, luxurious hotels go, this is right up there with the best. Excellent service, stunning views, rooms cleaned twice daily and most importantly - peace and quiet.
Yes the beach is shared with the two sister hotels, but come on, it's not as if you're ever going to have anyone but those guests using it. What did you want ? Your own beach for yourself ? Right.. Not only that, but irrespective of how many people there are you will always be guaranteed your sunbeds/parasol for the duration of your stay.
The Junior suites aren't really meant for families - more for couples. If you have a family, choose a Presidential suite. If that's too expensive, consider a cheaper hotel that would better suit. Our bathroom was beautiful - just like the one on the website (we had a Peninsula Suite) - not in the slightest bit dark. Didn't notice any insects in the pool and it was adequate for both of us as it gave some much needed respite from the glorious sunshine.
Construction work ? Must have missed that. Did notice a few odd job men doing bits and pieces, but certainly nothing out of the ordinary.
Food - Whilst there are several restaurants to choose from, we chose (mostly) to eat out in the surrounding villages/towns. Our favourite restaurant by far was Migomas in Ag. Nik. *definately* worth a visit. Most lunchtimes however, we dined at the open air restaurant by the beach, which was fine, whilst not earth shattering - but then it wasn't meant to be.
Spa - Serenity defined. Both of us made good use of the Spa, having several different treatments, of which all were splendid. I also used the gym on a few occasions, which contained both cardio and weight training machines. Enough then.
As a footnote, Rafa Benitez was there during our stay, and Harvey Keitel had just left. Rumour had it that De Niro was booked in, although we never saw him.
This is the first hotel that both of us enjoyed - usually there is something that one of us dislikes. Yes - for the first time ever, we would most definately return. Hope you have an excellent time - we most certainly did.
Don't bother
from A TripAdvisor Member
stayed at peninsula for 6 days in a junior suite, which was advertised as great for a family of 3. have stayed in many suites, and this was not one. it consisted of a single room, with double bed with a sofa bed 3 feet away. the bathroom was very dark and certainly nothing special.
the room had its own pool, but it was freezing cold, cleaned just once- so full of insects, and also deep- no good for small children. also barely any garden space, so if you want to sunbathe outside the room, it is impossible.
there are many, many stone steps to this resort. all of which are badly lit- beware children and those with walking difficulties.
the staff were friendly, apart from in the pool restaurant, where they were slow, and the food terribly overpriced (£10 for a toastie).
views were fabulous, but quite frankly that is the only thing i could rave about.
if you decide to stay here- take a few deep breaths before you look at your final bill.
Read the owner's response
Owner's Reponse
The ownership and management of the hotel are saddened by the fact that our guests were not fully satisfied from their stay with us. Nevertheless, we thank them for pointing out the location and fabulous views as something they could rave about. We are certain that they would also rave about the Six Senses Spa, if they had used this new world-class facility. We are also confident that they would love the new private sandy beach we have created for the exclusive use of the hotel's guests. Regarding the pricing of the junior suites, we have already revised our policies and are only offering them for couples and also at lower rates than all our other suites. These are posted on our website and are available for anyone to review. We have also extensively renovated the junior suites' engineering so as to ensure automated heating of their private pools. We have also upgraded the interior and exterior lighting, added private bubble bath tubs and outdoor showers by the pool. We are working hard with our new general manager to review all guest comments and address the issues raised therein, and so we are confident that our efforts will reflect on our guests' satisfaction.
Hide the owner's response
Partly over-rated, two track hotel
from sydneyjones
We were advised to stay in one of the Junior suites as we have a baby and they are right by the beach. First off we arrived and were put in number 44 (called Kea I think). Be warned, this is the dud junior suite with its outside poorly built and 2/3rds the size of the others. Despite being told otherwise, we were moved that night to the suite next door.
The suites are ok, more like a large room though. The bathrooms of the Junior Suites are equivalent however to UK 4 star hotels. The pool was never cleaned properly and was far too cold. Rest of the inside pretty decent.
We were shown a peninsula suite and wow, for the same price its nearly double the size with amazing bathroom and general elegance. What the peninsula do basically is charge a massive mark up to be by the sea. And yes, its a noisy beach connected with people from the Elounda.
We told the peninsula they had their marketing wrong. You see the reception and upsatirs bar outside is incredible. The spa is pure class and Calyspo restaurant really excellent though expensive. The staff are great too. The presidential suites are over £1000 a night each and we were not even allowed to see them. They are on the "exclusive" side. We got the feeling if you could afford it, the true magic and exlusivity of the Peninsula lay there. Even if you have kids and want something of value, go for the Peninsula suites but stay away from Junior until they have halved the price.
We ended up leaving after 3 days due to the construction work around us. We opted to pay for a more cost effective presidential suite at the sister mare hotel. And what an amazing difference...
Read the owner's response
Owner's Reponse
The ownership and management of the hotel are saddened by the fact that the particular choice of accommodation spoiled the overall impression of the hotel, but we are also glad that our guest has pointed out many of those things that make the Elounda Peninsula such a special choice: the "amazing bathrooms", the "general elegance", the "incredible reception and upstairs bar", the spa that is "pure class".
As of April 2007, a brand new private sandy beach will have been completed for the exclusive use of the Elounda Peninsula All Suite Hotel guests, thus permanently addressing the issue raised by some guests. We have also completed the full renovation of all the accommodation in the hotel, and we have indeed reduced the pricing of the Junior Suites in relation to all the other suites. However, it is still a great luxury to be a few metres from the beach or the waterfront, and this is something so unique that we have enormous demand for it. And, as our guests must surely realize, demand dictates pricing.
Hide the owner's response
Simple the best....
from A TripAdvisor Member
Elounda Peninsula was the best hotel we have ever stayed at... and believe
me we have stayed in many...
First of all we enjoyed the exclusivity, since the hotel is build on the
peninsula area of a resort, but at the same time we could also use all the
facilities of the sister resort porto elounda.
We stayed at the presidential suite 61, were the decoration was great,
with details that made us feel at home. We had our private pool and our
private jetty on the sea!!!
We went twice at the beach of the hotel, common with the porto elounda
resort, and had our wooden sun beds reserved and waiting for us, needlessto say the service was unbelievable. Cold towels were offered to us every
one hour and the waiters were so polite and thoughtful.
The Six Senses Spa of the hotel is very nice and the treatments were so
relaxing (we have also been at the Six Senses Spa in Dubai and the
treatments are exactly the same).
We had dinner once at the Calypso restaurant and several times at the
Elies restaurant of porto elounda and truly enjoyed the food and the
service of both restaurants.
Not quite a dream come true
from avrilvb
How to rate this place is a tough one.
In terms of quality its superb if you normally stay in 3-4 star hotels!
The truth is if you want a great seaview room with no buildings in the way you're going to have to pay the best part of £1000 per night !! That means if you have to think about how much its going to cost for your holiday I wouldn't bother booking this hotel.
Our room was a peninsula collection duplex suite. Pretty spacious with a small private pool with a hammock (nice touch !).
The room lacked,however the extras I expect from this sort of place such as Cd player, steam shower and pay per view TV.English channels were limited to News......full stop.
On arrival at 10pm room service were unable to provide a cold meat salad without a dispute, very poor for a 5 star hotel with aspirations for 6 stars !!
As mentioned the wonderful views were spoilt for me by having to look over the roof of the presidential suite in front.Our privacy was limited due to the pool attendant walking back and forth past our pool to access the other pools.Despite being "heated" I found the pool to be pretty cold but was assured it was just right.
Breakfast consisted of smoked fish,cold meats and bowls of tinned fruit with the option of ordering cooked breakfast.
I am used to a great selection of fresh melon and pineapple with muesli yogurt etc so was disappointed.The service was good however as this is a small hotel and they had plenty of staff.
Dinner in "Calypso" was delicious but pretentious and hugely expensive. Ellies at the porto elounda was very nice but again overpriced.
Watch out for the shock of final bill.....most of the restaurants say they have no cash for change so that you sign for everything...beware.
Last year I paid alot more for a seafront suite with shared pool at the Elounda Bay Palace.
I thought I'd got myself a bargain in the Peninsula.
Theres an old saying "If something looks too good to be true...it probably is....."
Read the owner's response
Owner's Reponse
The ownership and management of the hotel are saddened by the fact that our guests were not fully satisfied from their stay with us. We are thankful for them pointing out the fact that we have "great seaviews", "lots of staff" to cater for our guests, "delicious" food, and "spacious" accommodation with "nice touches". We are very proud to also inform our guests that in 2006 we finished the total renovation of all suites, adding many new features, services, furniture, equipment, and hi-Tec. For the 2007 season we have created a new private sandy beach for the exclusive use of the hotel's guests, as well as working hard with our new general manager to review all guest comments and address the issues raised therein. We are already reviewing all our food and beverage policies, quality-checking every step and making sure we always place the guests' interest as our first priority. We are confident that our efforts will reflect on our guests' satisfaction.
Hide the owner's response
Over rated
from A TripAdvisor Member
The Peninsular was much hyped, as an exclusive venue, but did not deliver. It is part of a three hotel company, the Peninsular, the Elounda Mare and the Porto Elounda. There was a lot of building work going on within the Peninsular, we think the Junior Suites were being refurbished. This meant guests like ourselves arriving were upgraded, sometimes within the Peninsular and sometimes within the Porto Elounda next door. We were given a very nice Beach Villa so had no complaints with the accommodation, although it was not within the Peninsular. There was quite a lot of noise during the day from the building work, which echoed around the beach, and a certain amount of dust.
The beach at the Peninsular is not private, it is shared with the Porto Elounda, so may well get very busy in high season, as the Porto Elounda is very much a family venue. Peninsular guests do get reserved sunbeds and umbrellas set out in areas beneath the suites, at the beach edge.
The hype is that the Peninsular is exclusive, only for Peninsular guests. This was not the case during our stay, and it was used freely by guests at the other hotels. The restaurant and the Spa and the cinema were advertised throughout the other properties.
There is only one restaurant within the Peninsular, the Calypso, which is excellent but highly priced. Breakfast within the Peninsular is an oasis of calm, and very good. However, other evening venues are limited. The Porto Elounda has a very nice restaurant called Ellie`s but that was closed three nights out of seven. The Taverna did not open at all. The Table d`hote restaurant at Porto Elounda was of a high standard. We tried the Old Mill at the Elounda Mare, again much hyped, but that was a disaster, with a self-important Maitre-D, and an insulting chef! In fairness, this meal was removed from our Peninsular bill on check-out.
We always enjoy our holidays, making the best of them however they turn out, and will often talk of returning on a future occasion, but with the Peninsular we felt this would not happen.
Read the owner's response
Owner's Reponse
The ownership and management of the hotel are saddened by the fact that some of our necessary upgrade works spoiled the overall impression of the hotel, but we are also glad that our guest has pointed out many of those things that make the Elounda Peninsula such a special choice: the fact that we will get out of our way to help our guests if they have any problems (like when we upgraded to a wonderful beach villa or when we removed from the bill a meal that had not been satisfactory), as well as the mention of offering reserved umbrellas and loungers at the beach. There are a number of misrepresentations however, which were surely made inadvertently. For one, the beach villas are indeed part of the Elounda Peninsula All Suite Hotel since their complete renovation in 2005. Moreover, the Spa at the Elounda Peninsula All Suite Hotel is for the exclusive use of the hotel's guests, whereas the spa that is advertised in all three hotels is the brand new Six Senses Spa at the Porto Elounda Deluxe Resort. This is a world-class facility, as many TripAdvisor users have repeatedly testified herein. Finally, as of April 2007, a brand new private sandy beach will have been completed for the exclusive use of the Elounda Peninsula All Suite Hotel guests, thus permanently addressing the issue raised by some guests. We do however point out that the beach is where you go to get a "beach scene". For swimming in privacy, there are private pools at every single one of the hotel's suites. Having said the above, we certainly would like to see our guests return to the Elounda Peninsula All Suite hotel, if only to see all the new things that we have done to ameliorate even the slightest worry they might have: a new beach, a new spa, a new seafront bar, fully renovated accommodation throughout, and a renovated beachside restaurant!
Hide the owner's response
Absolutely Gorgeous
from A TripAdvisor Member
My husband and i stayed at this hotel for 10 days in the beggining of
September. We had a Peninsula Collection Suite with a private pool. The suite is double storey . The bedroom is located on the upper level (with the bed placed in such an angle that you can see the Aegean Sea), together with a really huge bathroom . On the first level thare was a large living room a small bathroom with a shower and a veranda with access to our swimming pool (which is separated from the other pools by a stone wall), and over the pool there was a hammock where you could lay down over the water and read your book while looking at the ocean.
The hotel is on the peninsula area of a resort called Porto Elounda and the nice thing is that when you want you can be isolated in your suite and use the facilities of Elounda Peninsula (fantastic restaurant, spa, indoor pool,hamam etc) and when you want you can walk 3 minutes and use the facilities of the resort Porto Elounda, like the golf course, the restaurants, the private beach (where the guests of Elounda Peninsula have their own umbrella and beach chairs reserved whenever they want to use the sandy beach).
We really had a great time, relaxed, eat great food, (try the dishes of cretan cuisine at the Elies restaurant) had spa treatments every day, and already booked for next year, this time a presidential suite with a private pool on the ocean.
In closing, I have to say that for us this hotel was not over priced at all.In new york where we stay you pay twice the rates that they have and the facilities aren't so good. Friends that come and visit us stay at hotels where the rooms are like graves and cost the same price as our suite!!!
Sublime...
from A TripAdvisor Member
This was my first trip to Crete, but I had heard great reviews from Greek friends in the US.
I was very impressed. We were greeted by a very attentive staff that gave utmost attention to every detail in order to make our stay truly enjoyable. Of note, I have stayed at several 5-star hotels and this was by far one of the best places in terms of customer attention.
I stayed at the hotel with my 4 year-old daughter and we both had a great time. We stayed at one of the "junior suites", which actually was a large suite with a nice living room, an all-marble bathroom with a jacuzzi and our own private swimming pool in front of the Aegean sea. We were literally 5 steps from the beach--the water was calm, the weather was perfect, there were plenty of fish in the sea swimming around you. The beach was very clean. The is a small bar very close to the beach so we didn't need to walk far when we were thirsty. Our room reservation included a dayly breakfast buffet--the restaurant where they served the food was impeccable and had a gorgeous view of the ocean. During the mornings my daughter would go to the "Children's Ark" which is a childcare center for kids--she loved it there, as she would meet other kids that she would later see at the beach.--while I'd go run at the threadmill. The gym is a small facility, but it has basic equipment with access to a sauna and to an indoor pool. The hotel also has a movie theater in the house that played movies nightly (although we never went there as my daughter was already asleep at the time of the showing--9pm I believe). They also have a nice spa facility--I recommend the facials! (I had a foot reflexology session which in all honesty, I wasn't too impressed with, but it was part of the package I had bought).
My favorite restaurant was located the Elounda Mare Hotel (the Yatch Club). The food was delicious. My daughter danced while the pianist was playing. All in all it was amazing. We tried all the restaurants from the 3 sister hotels and we were always treated as royalty. I read some of the other reviews for the other Elounda Hotels (sister hotels like the Elounda Mare and the Porto Elounda) and quite frankly I didn't feel out of place like some of the other reviewers. I'm a 31 year old Hispanic female--single parent!!--travelling with my daughter and we both made tons of friends and were treated with the utmost respect. We met a lot of interesting people, mostly from Europe. All age groups were represented and all were happy there. Several were frequent visitors to this hotel. Personally, I didn't feel like I was paying a lot, but some other tourists felt like the place was expensive. Like the saying goes "you get what you pay for" (and this is coming from a "poor" internal medicine resident).
We had an amazing time, hence the title "sublime".
Read the owner's response
Owner's Reponse
The management and owners of the hotel would like to thank you for your nice words and your compliments. You will be happy to that we have improved our spa services by some orders of magnitude by cooperating with worldwide spa specialists Six Senses Spas (you can read all about them in TripAdvisor) and have built them a world class facility that is being raved about in this forum. We would be very happy to see you return to savour its services and we will be happy to allow you to check whether out reflexology sessions are as good as we think they are!
Hide the owner's response
Great Hotel!!!!!!
from PaulAdams
This is a great hotel . We stayed at a presidential suite with a private pool on the seafront. We had our private jetty on the water.!!!The food was excellent, we played golf went to the spa and had a great time. It is expensive but when we sow the rates of the other hotels in the area we thought it is really good value for money. The town of elounda is not really nice so if you want to go somewhere out of the hotel visit Ag.Nicolaos which is much better.