The Elizabeth Hotel by Far East Hospitality
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Touching down in Singapore a little after 7pm, I caught an airport shuttle bus out to my hotel in Mount Elizabeth, just back from Orchard Road. As I looked out the bus window in awe at the shiny, gleaming metropolis I was actually a little surprised to realise that it had been almost ten years since I was last in Singapore.
The city was …
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Historical Traveler Reviews The Elizabeth Hotel by Far East Hospitality Singapore
Christmas in Singapore
Met some of our family here for christmas. Was a little disappointed with the size of the room, we had just arrived from the USA which is a very long flight and felt cramped especially after being on the plane. Did not spend a lot of time in the room as we did as much sightseeing as we could and the closeness to Orchard Road and Lucky Plaza was great. Just around the corner and be prepared for some walking up and down hills as the hotel was on a high point in Mt. Elizabeth. Have been to Singapore a couple of times and much prefer some of the other hotels I have stayed. Was my husbands first visit so he loved it. Pool was very clean but lots of shade so was quite cool to swim in. Breakfast was ok, we enjoyed eating out more trying the local cuisine and had a great meal on Clarks Quay. Use the MRT so convenient and gets you everywhere.
The first and absolute last time I stay at this Hotel!
I've just come back from 7 nights' stay at this hotel and was extremely disappointed about many aspects of the Hotel.
I travelled there with a group of 12 people, and we all left feeling disappointed. Firstly, the service was absolutely appalling, I've never experienced such rude staff in my life. From the moment we checked in to the time we left, we had bad service. Upon check in we had to wait almost 4 hours for our rooms to come available, even though I had pre-organised our arrival time with the Hotel. Staff at reception didn't offer an apology or even a smile (they could see us standing in the lobby waiting for our rooms). When we finally did get our rooms, despite requesting renovated rooms on the higher floors of the Hotel, we all got rooms on low floors, which were not renovated, musky and smelled of mould, and were in desperate need of a paint and a good clean.
Our phone calls to reception were left complelety unanswered, towels were sometimes missing after our rooms were made up, and after making a phone call to laundry we had to wait up to 2 hours for the missing towels to be delivered. Our keys to the rooms often didn't work (and even worse worked on our other rooms, which made us worry about security!) so we were always running down to reception to get new keys. The so called 'complimentary fruit basket upon arrival' never arrived despite our subsequent request. In the end we just gave up asking for all the things that were missing in our rooms, as it was all too hard.
The breakfast was also very expensive for what you got, and the man who seats guests for breakfast was very rude, so we only ate there on the first day and flagged it for the rest of the trip. The facilities at the hotel are also very limited. The pool area is very shaded which is not good if you want some sun.
Overall I was very disappointed and would not recommend the Hotel to anyone. I will definately never stay there again.
Don't go there
The hotel is tired, the staff tired and the fact that you request a wake up call on not one but two occasions and still don't get one tells the story. I almost missed my flight home thanks to staff members of the hotel with a who cares you won't be back attitude - how right they are.
The Elizabeth, not that bad as some reveiws say.
I stayed at The Elizabeth on May 22 - 26, 2005. My stay was nice and the Hotel Staff was great. The rooms are small but the price was good. It is not on the main drag there but it is within walking distance (about 10 min.). The only thing that I could find to complain about is that there are not any other food places close to this location. Other than that, I enjoyed my stay and would stay there again. If you are looking for a 5 star hotel, this is not the one. It is in a great location and very quite. Enjoy your stay in Singapore, very nice place and people.
Doesn't live up to what it preaches
Stayed at this hotel whilst on transit to Dubai via Sydney. The hotel touts itself to be A Hotel With Old World Grandeur--which I found was an absolute joke! Furnishings, interiors look like something out of a beauty salon in Hong Kong with fake-looking wood veneer which I personally think is trying to mimic that of Burr Wood. However, was upgraded to the Deluxe room and it was huge! Toilet floor was sticky with stains--thankfully they provided room slippers, and a bathrobe! Service-wise, the front office should be thoroughly praised as they went all out to help. Special mention should be given to an employee known as Calvin; staff at the Pasta and Spice cafe pulled a long face, probably due to working in the morning. Breakfast was an utter disappoint, not anything like a four-star hotel. The very most I would give is a 3-star rating due to the very limited variety. Swimming pool was exceptionally clean, but could do with a jacuzzi. The air-conditioning's thermostat worked in our room at least. Overall this hotel is mediocre at best and if it still wants to be rated a 4-star hotel, then it has to fall under the low-end 4-star umbrella. I recently stayed at the Le Meridien Changi Village Hotel--The Elizabeth's sister hotel--both are owned by the FarEast Organization Group, which was new, and especially loved the minimalist yet contemporary design of the room. If you're fit or love cardio exercises and location's what you what, Elizabeth is a great choice as it is perched on Mount Elizabeth! Check out the stunning Paragon just right down the hill! Viva La Magnifique!
The location was good. The pool was nice but the area was too shaded. The room was average with old furniture, dark green carpet and heavy drapes. The air conditioning was way too cold - no way to turn it off. The room was nothing like the pictures I saw. I found the service to be very unpleasant - not even a hello from the doorman or a smile at the front desk. We felt very unhappy at the hotel and so we checked out early. You can find a better hotel for the same amount or less in Singapore.
Loved the location
Very warm and friendly - stayed for 2 nights on the way back from Australia - a slight walk downhill takes you onto the main Orchard Road strip with all the shops etc - rather small rooms but hey - who wants to stay in their room in Singapore!!!
You get what you pay for
Having stayed in October 04 I was a little disappointed with the Elizabeth.
The location is good about a block back from Orchard road however the property itself always felt a little dark and uninviting. This was perhaps because our room was quite close the the ground floor with little natural light getting in. Combining this with near arctic air conditioning which we could not adjust upwards left us wanting to spend more time out of than in the room. I couldn't help but think at the time that this was perhaps because we were on a discount room rate.
If shopping or business are your main reason for visiting Singapore than the Elizabeth is a great base but if you are looking for a hotel which you want to spend any amount of time in relaxing then I would keep on clicking.
Based on the glowing reviews and impressive photos I made a booking for my husband, myself and our 14 yo daughter at The Elizabeth. Unfortunately, the room we were given looked nothing like the ones in the promotional photos. We were given 3 single beds, in a small room with tired furniture and stained carpet. There were no extra blankets and the airconditioning was was far too cold. The bathroom was also not all that appealing. Breakfast wasn't the experience I have come to expect in Singapore with hardly any fresh fruit in evidence, it was mainly deep freid and heavy.
However, the location was quiet and convenient and the staff were pleasant and helpful and allowed us to use the showers in the gym although we had checked out earlier in the day.
Be sure to ask for a renovated room when making your booking!
Looking for something more intimate than so many of the Singapore hotels? And just a (welcome) short stroll off the busiest streets?
We have stayed at the Elizabeth several times over the last few years, most recently in mid June. Small enough to be a bit more personal than some of the mega hotels and consistently at the top of the value stakes - try the deals that are always on some of the Asia travel sites - why would you want to pay more?
Not the place for sitting around the pool - which is a smallish area which involves a walk past the restaurant which is not especially inviting - but as the base for a business or shopping trip it can't be beaten - a short stroll down the street brings you to Orchard Road and there is a short cut through the York Hotel foyer to get to the Scotts Road shopping.