Eurostars Roma Congress
How has this hotel rated in the past?
Historical Traveler Reviews Eurostars Roma Congress Rome
A good stopping point - on your way to city centre
I had actually read all reviews but still decided to gamble on this hotel for our June trip to Rome - and I am glad we did. Our late night flight into Ciampino didn't allow us to check into our rented city centre flat until the next day! So I decided to find a 1-night hotel fairly close to the airport. I agree with others that this is NOT where you would want to stay to enjoy the attractions in the city - but I honestly can't imagine why anyone would book a hotel without researching it first. Our midnight check in was flawless - our taxi from Ciampino under 25 euros! We went right up to our room - nice kind sized bed - clean and cool - good selection of english speaking channels on tv. Also included in our 70 (80?) euro price was breakfast the next morning which was very nice for a hotel breakfast; good selection of meats, cheeses, cereal, coffees, hot stuff, etc.
We also needed to lug our suitcases on their free shuttle into the city but again - it proved very easy and comfortable way to travel. Would stay here again - but only as a pit stop - not much else to do! :)
One miserable experience after the other
Boy do I wish that I had read these reviews PRIOR to my booking a room at this hotel.
I had some friends visit us in Europe and wanted to show them a great time in Rome. Wanting also to save a penny, I booked two rooms on this hotel's website even though I knew it would be outside of city limits. When the 4 of us arrived at this hotel (at 10pm) the hotel had no record of our reservation. While my friend and I were standing at the desk a couple walked up and said that 170 Euro was missing from their hotel safe. Not to mention the call girls that were waiting outside the hotel gates.
Unfortunately for us, they never found our reservation, although they were able to charge my credit card. Although I had originally reserved two rooms, they only had one room available and asked the four of us to share two single beds in a room with no A/C.
It is certainly not worth saving the extra money. Stay in Rome.
Do not book this hotel if you are a tourist. Here's my experience.
The hotel is located far away from the City center. It is accessible from the GRA (highway) Exit 16 towards Prenestina. There was no bus/tram station around the hotel area. The only way to get out of the hotel to the city center is the hotel shuttle service or a paid taxi.
I got my first look at Rome on my way to the hotel. The hotel is located in an area of Rome where prostitutes wait on the streets to be picked up. So, this is what I saw first of Rome. I'm not comfortable staying near a red light area because, this mean that I cannot walk to my Hotel late at night without being accosted by strange people.
The hotel reception is extremely unfriendly and not ready to give tourist information. The hotel claims to have Internet service in every room but it certainly did not work for us. We are Computer engineers, so when I say it wasnt working, it really wasnt working. When we contacted the hotel desk about this, they were rude and unwilling to help us out. They did not give us a response on when it would be fixed. They couldnt wait to get off the phone.
The hotel is really meant for business travellers. Tourists, stay away.
The rooms are spacious and very good. The breakfast spread is very good.
We couldnt wait to leave the hotel because there is really no one to take care of you there. The hotel reception is simply busy checking in and checking out people. And thats about all they are ready to do. Hospitality is not part of their daily routine.
Not a Hotel for Tourists or Families
This is a business hotel and conference centre, it is certainly not the place to stay if you are a tourist to Rome. Despite the shuttle bus service to the city centre (seats not guaranteed), it takes over an hour during rush hour to get back to the hotel and guests will have to be out for most of the day. There is nothing to do locally - it is located on a busy main road with derelict industrial units one side, a field on the other and barraqcks over the road. There is no garden to walk round or sit in as the hotel is surrounded by car park. With no entertainment (such as spa or gym) there is little to do at the hotel and we felt trapped with no transport. The rooms were modern and well decorated, but our double room had just one chair, the lighting was dingy, and our window looked out onto another (empty) room rather than the outside world.
This hotel is strictly for conference delagates who need to be close to the ring road/airport but please don't book if you want to see Rome city centre and have no transport.
Shocked at, distance to city centre, no athmosphere, lobby, restaurent not roman
This hotel looked much better on web site than it did in reality. Very disappointed on arrival, both with locality and with entrance to hotel. Would not like to take public transport to this hotel at any hour past 6 o'clock. Station at Ponto Mammola not nice. Hotel room very clean. Bathroom in hotel is best thing about hotel. Beautiful jaquzzi in bathroom. If one did not want to see historic centre or Rome's beautiful sights this is hotel for you but if you want to see anywhere beyond four wallls of hotel then go elsewhere. Sylvia on hotel reception is excellent. Dining room like rest of hotel, very bland no character as yet. Shuttle bus driver excellent. Shuttle bus very often has to be queued for and that means getting up very early in morning and wasting time both coming and going to hotel. Most people don't know this and so waste money on taxi fares when they don't secure seats on bus. Would not stay here again when visiting Rome.
In the Middle of nowhere
Just got back yesterday with my girlfriend. The hotel is really far from the city centre. It takes an hour from the hotel to the city centre in the morning, at night it takes about 25 to 30 min. The hotel only has one coach that can fit 52 people. If you can't get on, then tough luck. You will have to catch a taxi which will cost lots of money or take the public transport that will take ages. On the way back to the hotel at night, there is a que for the hotel coach back. If you don't get on, then you are left in the worst part of the city with crack heads and thiefs.
Because the hotel is so far, you can't even get back in the daytime to take a short nap, so you find yourself staying out all day and returning in the night only to sleep. This makes you really tired and that effects how you feel on holiday. My girlfriend and I snapped at each other a few times only because we had simply had enough of the traveling and couldn't go back to have a break if we wanted.
It will cost you at least 80 euros from the airport to the hotel. When you start adding up all the money you spend going to and from the hotel, it is really silly. You are much better off spending the money on a hotel in the city centre. Even if it costs more, you will save because you are not spending loads of money on the taxi.
We stopped at a tourist information desk and told them where we are staying and they said that no one ever goes to that area. There is a good reason for that, at night time there are prostitutes and transvistits around the hotel.
Apart from the above, the hotel was new, the staff were nice and the rooms were ok.
Eurostars Roma - Stay elsewhere
Where to start . . . this supposed "four star" hotel needs some serious work to even come close to deserving that rating. There are a lot of problems right off the bat, primarily that the hotel is in the middle of nowhere and extremely difficult to get to using public transport. From the central train station, be prepared to take the metro or tram and then hop on a bus. The trip'll take you an hour, minimum. A taxi from the station will set you back 25 to 30 euros.
Secondly, there are major glitches in terms of your actual stay, and very little seems to be done about them. Most of the hotel amenities advertised don't exist - there's no gym, no Internet in the rooms, no true satellite TV and although the rooms themselves are nice, there's no kettle / coffee maker or iron or extra linens and the cleaning service is spotty at best. The hotel staff are okay to deal with when everything is going well but bring a problem to them and they refuse to help, most often saying "that's your problem." The breakfast buffet is decent but the restaurant only offers a minimal dinner menu so your choices are the hotel restaurant or hauling out to the city for a wider selection as there's NOTHING else around the hotel.
To compensate for being so far away from the city centre, the hotel offers a free shuttle service that makes several round trips a day. An excellent idea in theory, however due to the size of the hotel and the painful public transport option, the shuttle is inevitably overwhelmingly crowded (tip: line up half an hour before departure time if you want to secure a seat) and it's a mad rush to get on or off the bus in one piece.
Our stay at Eurostars Roma was definitely the most frustrating aspect of our trip to Rome. Stay elsewhere! It's worth the extra bit of money to pick a different hotel (hopefully closer to the city!)
Eurostars Roma Congress Hotel, Rome
Just returned from stay in Hotel Eurostars Roma Congress Hotel, Rome, end Mar 2006. I come from Singapore where prices are extremely competitive and service quality is almost a pride. As Asian guests (my wife and I), we are extremely accomodating guests because being confrontational and demanding are considered very impolite. My wife and I are frequent travellers.
First the good things about this hotel. Price is reasonable (although I think these prices are experimental to bait early occupancy. This strategy is OK. But the staff n facilities have to be ready for pilot trials). The rooms are beautiful and relatively spacious. Breakfast spread is good. Breakfast staff is good. The front office tries hard but is understaffed and only one or two front office staff are conversant with English. Those speaking English staff are always on fire as many English speaking guests have to Q up to ask questions. (but followup on promises to call back and rectification is extremely poor). Shower tray trap is clocked. No hot water jugs or electric hot water flask during winter. No Jacizzi as claim on its website. Hotel is 30 mins from city. Though there is free shuttle bus transfer to city, miss the last bus and you have to grope in the dark from the public bus stop. I thought the hotel (being in the middle of nowhere), the management should at least make sure that the bus-stop is properly sheltered, and get some proper street lightings leading to hotel. Have some tie ups with nearby restaurants for gastronmical choices for guests. For guest who are uniformed to book early morning airport flights, be cautioned, taxis are expensive and this hotel is not in the city. U need to chk in 2 hrs ahead. In addition, provide some more time to taxi (wee hours with extra charges)to city airport transfer pickup point (Termini). It cost us EU $25 to get from this hotel to Termini at 03:30hrs morning. Be wary of Rome cab drivers in terms of extra charges.
TripAdvisor Reviews Eurostars Roma Congress Rome
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