El Mouradi Palm Marina

Address: Zone Touristique El Kantaoui, Port El Kantaoui, 4089, Tunisia | 5 star hotel
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This 5 star hotel is located on Zone Touristique El Kantaoui, Port El Kantaoui.
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          • Swimming pool
          • Restaurant
          • Indoor pool
          • Beach
          • Fitness/Health center
          • Bar/lounge
          • Golf Course


          • Minbar in room
          • Non-smoking rooms
          • Breakfast Available
          • Reduced mobility rooms
          • Non-smoking hotel
          • High-speed internet in room
          • Free High-Speed Internet
          • Air-Conditioning
          • Wheelchair accessibility
          • Free parking


          • Suites


          • Room service
          • TV Channel One Russia
          • Conference facilities
          • Business Services
          • Kids activities or Babysitting

          TravelPod Member ReviewsEl Mouradi Palm Marina Port El Kantaoui

          Reviewed by tiramillas

          Falta cultura de servicio al cliente.

          Reviewed Jul 13, 2009
          by (11 reviews) , Spain Flag of Spain

          El hotel es muy agradable, con modernas instalaciones muy cuidadas y bien conservadas, incluyendo las habitaciones. La piscina es singularmente grande y su diseño ciertamente atrevido, a dos niveles diferentes que salvan una escalera con un corto tobogán en medio. El comedor es amplio y bien decorado, pero la comida nos pareció algo floja. De hecho lo utilizamos muy poco, y solo para algunas cenas. El único día que almorzamos en el hotel, el de la llegada, lo hicimos en el merendero de la piscina. A la playa nos acercamos solo una vez, no así al Spa, que lo utilizamos en dos ocasiones. Nos pareció el punto fuerte del establecimiento, tanto por sus instalaciones como por la profesionalidad de los empleados. De hecho, habíamos pensado volver a Port El Kantaoui un invierno para disfrutar con más desahogo las instalaciones Spa, siempre muy solicitadas en verano, y para que las interesantes excursiones a los alrededores fueron más apetecibles con menos calor, pero los acontecimientos relacionados con la llamada primavera árabe dejaron aquel plan en suspenso. Tuve un desencuentro con el director del hotel, que me prometió algo que luego se negó a cumplir, algo realmente insólito porque si era libre de obligarse en su momento, ya no podía ignorarlo después. En cambio, debo a este hotel el descubrimiento del delicioso y digestivo licor de dátiles.

          Courtyard with fountain
          Port El Kantaoui, Tunisia
          Smoking room alongside the courtyard
          Port El Kantaoui, Tunisia
          Port El Kantaoui, Tunisia

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews El Mouradi Palm Marina Port El Kantaoui

          Can't recommend it


          We stayed in this hotel in the first week in April. just wanted a week of rest and relaxation in a quality hotel - hence the 4* was attractive.

          Unfortunately it wasn't what I thought it was going to be. As a previous poster said, its not a 4* and definitely not 5*, a shabby 3* is about all. Don't get me wrong its very clean and the staff are nice and obliging but the hotel needs a revamp badly, the carpets need replacing, everywhere needs repainting. Tthe pool area is large and clean but again all the loungers are slightly rusted, the gardens need to be taken better care of. And they were laying pipes on the beach so you couldn't really spend that much time out there, well you could if you liked JCBs.

          The food in the hotel is only OK, geared towards the many germans and french who were staying there but I was tired eating in their buffet restaurant after about the 2nd day. And in an incredible display of cheapness, they charged for the freshly squeezed orange juice, thats when it was available. They did have a cafe but it had an incredibly limited menu with too many main meal dishes and not enuf snacks. Also they try and flog you tickets to a gala dinner. My recommendation - don't go for it. Its the usual fare in a room with no atmosphere and just one bloke at the far end of the room with a keyboard drumming out tunes from the 80s (only the 80s though!) and the obligatory belly dancer.

          Also despite what it says in the brochure (Panaroma) the cool air conditioning is only turned on at the end of April and the satellite TV is two english speaking channels (BBC 24 news, ask me anything about the economic situation in Latin America!) and a movie channel that played and replayed movies from the 80s.

          This hotel is also at the far end of the strip of hotels which means this famous "marina" they describe in all the brochures is a 40min walk away! And the marina ain't all that either, it will take you about 20mins to walk around and thats it! Nothing else. The stall owners/hawkers etc do harass you, you can't look at them sideways and they're trying to sell you something. We took a trip to the Roman ruins which are amazing, in a wonderful state of preservation and incredible to walk around. But (and there is always a but) its a 6 hour trip to see 2 hours of ruins and they cart you off the bus to have lunch in a crappy hotel near the ruins in Dougga.

          I wouldn't really recommend this hotel to be honest, its too far out of town and too shabby for me.

          Be Careful! It's a trap!


          I'm Fiipe Caldas, customer of Palm Marina Hotel. I spent holidays last year on 09 September, and I bought trough a man who took me, my wife and some friends to a store (Fayçal SASSI - Club Bazar) to sell carpets from the hotel by a caravan.

          I was the only person who bought something - "a tapis berbére 250x150 nr. 52140" - by 550,000 dt, that I paid on Hotel Palm Marina with my credit card.

          The promise of the man who shew us the carpets, was to deliver to my home until last October of that year.

          Ãfter, a lot of calls I spent to that company, I still have no answer and no idea what is going on. So, I decided to ask for help here in Portugal to the police and if it is necessary with international instance of law.

          At this moment I don't lose anything. I'll go to the limit of this joke and I'll be satisfied to arrange you some problems. I blame the hotel of that irresponsability because I paid there.

          I will tell everybody to be away of that hotel.


          A disappointment...


          I took my boyf there for his birthday, from memory it was rated as 4-5*. Upon arrival it looked really nice, but as we had to walk outside across the pool to get to our room we noticed the hallways were dark, the lights did not work properly.

          The room was of a nice size. The weather in may was not very warm, and it was very windy, so we stayed in the hotel alot. And I must say I am glad I bought a pack of cards.. as within the hotel - there was hardly anything to do. The pool tables were constantly broken, and foodwise there was only the buffet restaurant available and the cafe. We went half board, and well the food was repetitive and stodgy. I would rate this as a 3* maybe.

          One thing you must do if you go to tunisia is go on the 2 day trip to the desert. en route you visit the coliseum, where they filmed star wars and the salt lakes.. all amazing. Well worth the trip just for that.

          Otherwise, I don;t think I will visit Tunisia again. We found the locals rude.. especially the traders when you didnt buy anything.

          I do not recommend the Palm Marina as a hotel to stay in.

          Not five star sevice


          we stayed at this hotel sept 05 room was spacious and well laid out, hotel was very nice but service in restaurant was not five star, food was cold and not a big selection, very unorganised when it came too getting a table for dining, pool was very nice but most employs where annoyed if no tip giving, good taxi service into marina from hotel and about 3 dinars. overall holiday was good but not as expected.

          We had a greaty holiday


          we stayed in this hotel june 2005 and had a great time the rooms were good and had a great veiw of the sea we had ajoining doors as my daughter and grandaughter were next door this made the holiday it was like living in a large flat only one complaint we really could have done with more drawer space. the entertainment team make this holiday they do loads for the kids and adults always lots to do. darts keep fit water polo mini disco and kids club this was all very well run and seeko and the gang are great fun i will defenatlly go back to this hotel food was good and a nice variety lovelly clean pool and loads of space oround the pool with loads of sun beds and brollys even in the afternoon, not a lot of british but i did not mind that every one of the staff can not do enought for you, i have stayed in a few hotels in tunisis and would say this is one off the best all round and would really say give it a go you will not be dissapointed. you can hire safe deposit and it is free towel hire by the pool is a deposit and you can have a fresh beach towel every day deposit is returned when you are going home so this hotel has no added expence they have a show every night and it is put on by the entertainment team what a laught. they do quizes and bingo so something for every one they also have a night club for the people who want to be up untill 3 4 in the morning so happy holidays

          Fine for a cheap week away, don't expect 5* luxury though!


          Public areas, i.e. lobby and main restaurant are nicely maintained but unfortunately raise expectations. Our room was large, but not very well maintained. Definately not 5* standard. Lots of chipped furniture and floor tiles. The balcony was very very dangerous and I wouldn't ever allow a child out there unsupervised as the wooden bits were coming away from the wall.

          Nice sized pool, again needed some working to the tiles. Seemed to be suffering from a lack of sunbeds (this was in March!!).

          Breakfast was a very busy time and was quite over whelming the first couple of days, they don't really cater for Brits as much as they do for the French and German (not being racist it's just an observation) so expect to eat lots of pastries, ham (luncheon type) and cheese. They had an omlette and pancake station, and a little guy squeezing orange juice (2 dinar, around £1). Also expect queue jumping.

          Lots of choice at the evening meal, including a pasta station where you can get spag bol, carbonara etc, different soups and loads of tunisia dishes. Very very greasy food though, which got sickening after a week.

          The beach looked nice, though needed sweeping desperately. They were working on the hotel whilst we were there, e.g. painting it. I did think that the empty hald built building that was being worked on by the childrens park was an eyesore and dangerous.

          We were going to move rooms but the front desk staff told us that they were fully booked the first night we arrived and we couldn't move that night but could the following day. When we went down the next day a different member of staff snapped at us and asked what was wrong with the room like it was a personal insult so we decided to leave it.

          We were annoyed when we asked the staff not to visit our room on our last day as we were spending the day in the room as it was colder and I was feeling unwell. No sooner had we left the room (with the do not disturb sign up) the maid was in there, so we had to wait for quite a while for her to clean the room which we didn't want. I guess she was desperate for her tip :o( Which is sad :o(

          We had a lovely view from our window which almost made up for the poor standard of the room. I would actually rate it a low 3*.

          It was about a 30 minute walk along the beach to the marina. We were approached once and asked if we wanted to buy any drugs. There are some fixed price shops around the square as well as the bartering kind, I would head for the fixed price as our first stop was a bartering one and we were ripped off. We found that it was a lot nicer to browse in peace around the fixed price shops, though we were followed around like criminals as though we were expecting to run out at any moment with a £10 teapot set!!

          Watersports available on the beach, didn't try them as the water was very chilly. Camel rides available as well as quad hire. Only animal cruelty we saw was a little boy harassing the the baby camel that trotted alongside it's mother (e.g. hanging off of it's little neck and throwing sand etc at it).

          Tunisians seemed ok, thought that a lot of the men were very immature and laughed like drains at the silliest of things.

          I might return to this hotel if we got a good enough deal, but now know what to expect.

          For a Chill-Out holiday - this is the place.


          We booked our holiday a week prior to departure as a Panorama Super-Saver allocated on arrival...we chose the guaranteed Melia 5* and at Arrivals in Monastir were told we were at the Palm Marina in Port El Kantaoui. When we arrived at 4am the hotel check-in was quick and we were impressed by the pretty grounds as we walked into the grand marble reception. Our room was VERY big and I have been in a suite that was similar in size to this room. The room had a foyer area with lots of fitted wardrobes with a separate room off for a toilet; a separate room off for a large bathroom and a separate room off for a large bedroom that has a sofa and chair included in the room as well as a make-up type table/chair/mirror...we were very impressed! The hotel is very clean, towels in room are changed daily and beds made-up every day. The activities are a good balance with Water Polo, Archery and Beach Volleyball being played every day. There are two pools connected via some watery steps and both are very nice. Loungers were plentiful and you could go down to the pool at ANY time of the day and there would be a lounger available. The hotel also kind of owns the patch of beach directly in front of the hotel so it has its own loungers you do not pay for, but if you want a nice cushioned mat you would just tip the chap who brings it to you. Food was just OK however I always managed to find something I liked - Breakfast had everything you could want including croissants, pain-au-chocolate thru to cereals thru to fresh omelettes. Evening Meal was varied but I thought it was catered more towards the Germans. Also if you want to do a Parasail or Waterski they are all very reasonably price - we did two separate Parasails and a Waterski for £20 after a bit of haggling

          Outside of the resort you could get big bottles of Water 20p/Coke 75p etc directly opposite in the Royal Kenz hotel (about 2mins walk!) Taxis are plentiful and cheap and the place everyone goes to is the Port which is about 10mins in the cab and will cost you between £1.50-£2 each way. In the Port there are lots of nice restaurants and lots of shops all selling similar things - they can be annoying but if you learn to WALK AWAY then they wont be too bad. If you want to do a boat trip book direct with one of the boats in the port as they are very cheap. We went on the 'Pirate Ship' and the guy will haggle right down to £5 each which is a morning at sea with food/drinks/fruit and a stop-off for a swim which was good fun and all we wanted. We got a cab to Sousse (25mins away and £3 in cab!) and didn't like the Medina (or market). Full of locals and not too many tourists and all are trying to sell you stuff which is basically all the same.

          We had a fantastic time in Tunisia and would definitely go back to either this Hotel or the Imperial Marhaba next door as both were VERY good.

          Excellent !!!


          Superb hotel, great evening entertainment. Stayed in a spacious double balcony suite. Hotel staff very friendly, excellent private beach. Recommend this hotel to anyone. 5 out of 5!!

          Enjoyable holiday at a good hotel


          Stayed at this hotel 19th September 2004 for 1week had a most enjoyable holiday very friendly staff spotlessly clean and large rooms easily accessable to marina either by 20-30 minute walk along the lovely white sand beach which the hotel stands directly on, or by cheap taxi about £1.50 each way, or on the noddy train which stops at the hotel. Very quite around the hotel but adequate entertainment going on in the hotel with reasonably priced drinks. Food wise the breakfast was good with wide choice, dinner although fairly ordinary for a hotel classed as 5*, but you could nearly always find something acceptable. Only downside was that you had to be up by at least 8.30 to be able to get a sunbed, as towels had already been placed, even though there was a notice in your hotel room telling you that this was not supposed to be done and the pool attendants did nothing to discourage it.

          One way to lose weight!


          We spent a week's half board at the Palm Marina in September 2004. It is a large, fairly recently built hotel located out of the main resort of Port El Kantaoui. Taxis will take you to the resort for a few Dinars (around £2). Plus points were the location, immediately next to the lovely white sand beach, excellent large pool, efficient, friendly staff, and hotel prices for drinks being not too exorbitant. Drawbacks included poor food and poor entertainment. Evenings were a bit of a damp squib and you needed to go into town as a result. The marina in Port El Kantoui is worth a look but consists of restaurant after restaurant, as well as lots of expensive boats/yachts owned by rich visitors, and various small shops but little else. In the evening it was so busy with people just wandering around that you could hardly move!

          Whilst not particularly wanting to spend all of our time with fellow 'Brits', being English we did nevertheless expect to have the odd conversation ' in our native tongue', but we were very very much in the minority. Only one British operator was using this hotel. It was noticeable that a large number of visitors were from Eastern Europe - Poland, Rumania, etc - and Germany was very well represented.

          Supposedly a 5* hotel but not in my book!

          TripAdvisor Reviews El Mouradi Palm Marina Port El Kantaoui

          4.00 of 5 stars Excellent

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          Traveler Photos El Mouradi Palm Marina Port El Kantaoui

          Courtyard with fountain
          Port El Kantaoui, Tunisia
          Smoking room alongside the courtyard
          Port El Kantaoui, Tunisia
          Port El Kantaoui, Tunisia
          Step pool
          Port El Kantaoui, Tunisia
          Port El Kantaoui, Tunisia