Hotel El Andalous
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Travel Blogs from Marrakech
Last day in Marrakech. We walked for about an hour this morning on our free day to the yves st Laurent garden. A beautiful garden of palm trees and cacti to name a few plants. It was very unique. Spent a relaxing afternoon playing cards by the pool. Tonight is our farewell dinner. Travel day back home tomorrow. Been a great trip. Coming home
Groups of men in matching t-shirts at airports generally fill me with stag-weekend horrors. Their beer-fuelled 'hilarity' is a sure-fire signal to avoid at all costs. But here I am in my green t-shirt with its 'Truants Marrakesh 2012' logo emblazoned proudly on it, shaking hands with Jono our tour leader and introducing myself to my fellow …
This was a free day, but Ab had offered another half day tour to see things that we had missed yesterday, and most of the group decided to participate. Once again we boarded the horse drawn caliches, since trying to travel the narrow streets of the medina by bus would be impossible. Even in the carriages, we had some close calls. Because we were …
It was a long bus ride from Ouazarate to Marrakesh, and long days on the bus begin to run together. Although Ab tries to make the trip interesting, I think that we are all looking forward to spending three nights in one place, and having some free time. The highlights of today's trip included seeing a rainbow over the desert, and we all hoped that …
Marrakech is a very funny place to be. The locals, particularly the men have a good sense of humour and while customer service can be patchy, you get a great sense of warmth and community not to mention the freshest, most delicious orange juice. Marrakech is also the place where I learnt that that a working internet connection depends on Allah. …
How has this hotel rated in the past?
Historical Traveler Reviews Hotel El Andalous Marrakech
Le rêve sans la piscine
le temps d'un WE, cet hôtel est parfait pour décompresser. Quand nous y sommes allés le mois dernier, les marocains étaient surpris par le soleil, du coup la piscine n'était pas prête. Seule hic de ce voyage... Enfin si il y avait aussi la chambre qui nous était au départ destinée, au-dessus de la boîte (à éviter pour les couche-tôt), en plus il y avait une sale odeur de renfermé (c'était en fait un vernis sur un meuble qui suaintait)... On a finalement changé de chambre, et là plus de problème... la vue sur les jardins de l'hivernage et la piscine en mosaïque bleue (mais vide) était splendide...
It is interesting to read the reviews posted by English travellers, and that of a French person who has stayed at El Andalous. They are polar opposites. I speak both languages and can attest to the fact that not everyone speaks English; I used French and a bit of Arabic. A few words of Arabic or French go a long way. I would say "Chokran" and staff's faces would light up. The food was much better than expected. If one lives on meat and potatoes, I can understand that a choice 15 different salads and chicken tagine would be a disapointment. But we were very pleased with the selection.
un petit paridis sur terre. tout est magnifique. le personnel est très acueillant. un endroit magique et très chaleureux. cet hotel à une excellente situation géographique ce qui permet de tout visiter!
It took us about 30 minute walk from the main square - not 10 as was previously posted. Same problems though as the other posters - only one lift working, indifferent staff, mediocre food and a broken internet in the business center. I got sent to another hotel to use the internet and it cost far more than it should - at least $6.00 an hour. Love the city but not necessarily this hotel.
i'm so glad that we only had 7 nights at this hotel.It is advitised as 4*but it would be lucky to gain 3* anywhere else.the attitude of the staff is appauling.rude and uninterested.If we were lucky one of the two lifts was working.Once when nether lift was in opperation i was refused access to the staff lift and was made to walk 4 flights of stairs.on the way to our room i passsed 60 and 70 year olds who had just had the same expeariance.
The best of all though was when two waiters in the dinning area had an argument and almost came to blows,menus were sent flying amunst the dinners.
On checkout i was presented with a bill which was not mine (not even in my name)and it took almost 15 minutes to get this resovled
never again for me the El Andalous
Waste of money hotel
stayed for two weeks:
540 room only one lift working, canttake 5 mins to wait for a lift.
food terrible, same food lunch & dinner or dinner and next day lunch.
change money at hotel, the guy at receptionist conned us, till i complained.
rubbish hotel, we went by panarama.
ill stick to my usual tour group: -------
would not send my enemy there
We arrived at the Andolous at 9pm,very tired,on a half board basis.We were told to go for our evening meal,as it finished at 10.15pm.To our horror,we found the staff spoke very little english,and finally decided it was a help yourself buffet.We sat down and they took the room number.On finishing the meal,they then tried to charge us for it.We explained we were half board,and this meal was included.The waiter couldnt understand us,and vice versa.Being very tired,this was most stressful.The waiter was more concerned that it was now his finishing time.We went off to reception,to get it sorted,but were then faced with a most rude female receptionist,who pushed our board details infront of us,and said we were BB only.They were not our details.The idiot waiter had misunderstood our room number,and had us down as someone else! Not a good start.So beware speak clearly!
Marrakech is fabulous, an exciting step back in time. Vibrant, orange and often smelly. We loved it. But it is important that there is a good quality bolt hole to go to, when you've had enough of unwanted unsolicited attention, the extreme heat of mid day and when you just can't walk anymore. So a decent hotel with a pool is essential. At first glance the hotel andalous can seem a little jaded. But the reality is it is clean and comfortable with a good range of facilities including a descrete nightclub. The pool-side loungers really need updating but again, so what - the pool is clean and great. The rooms are comfortable and it is a good 4 star hotel. We found that it was also reasonably priced. One trip to the 5 star hotels proved that we'd actually made a good decision to stay at the andalous. Its bar prices won't break the bank, unlike the 5 stars, and because it is established its garden is mature and a delightful oasis. A visit to the new Le Meriden which is surrounded by a busy road, put the andalous a step higher in our estimation.
The El Andalous is very conveniently situated, being an easy walk to the medina and central within the Hivernage. The hotel is close to the airport - but this is *not* a problem as flights are few and far between and do not overfly the city.
Potentially excellent, but ...
The rooms are comfortable and spacious with 2 Queen beds and a reasonable balcony, the swimming pool and grounds are pleasant, and the hotel is conveniently situated. It would be excellent if not let down by wholly unexciting restaurants (although this is common for hotels in Marrakech), and poor service. Rooms were often not made up until 5 pm and the hotel does not seem to have an adequate supply of towels and sheets. The front desk tells a good story but does little else. Sleep here, but go out all day and eat elsewhere!