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TravelPod Member ReviewsEl Fenn Marrakech
turtles in the entrance
and a pool in our room!!!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews El Fenn Marrakech
Never want to leave El Fenn
We had carefully researched riads in Marrakech by searching travel books and websites and eventually (with some difficulty) decided on Riad El Fenn. We based this choice on a few factors: It looked "cool", "arty", a bit more minimalist than some more over-the-top decor in other riads; the rooms appeared spacious, it focussed on service, they spoke English, there was a pool (actually two), and a movie room (we thought we would use in the middle of very hot summer days and after doing our 15 day trip through Morocco it would be nice to relax occasionally) and even a library (we love reading); the food sounded fresh and delicious; and the web site allowed us to view the rooms and choose one we particularly liked.
Well, all the above turned out to be just as we had hoped and planned. But there was more. The staff were simply superb. Whenever we wished for something, somehow, magically they seemed to anticipate this and it appeared. In the morning there was tea and coffee and a dainty snack waiting outside our door for whatever time we awoke. We left a half-drunk bottle of wine on our coffee table, went for a swim and when we came back two wine glasses had materialised next to it. While we were watching the World Soccer on the movie screen our dinner booking time arrived - but the waiter realised this and brought our pre-dinner drinks and canapes into the movie theatre so we could continue watching. The two pools are small but clear and refreshing (not too cold). There are slippers beside the bed and hats and towels on the lounges beside the pools. The food was the best we had in Morocco over almost 3 weeks. The woman who does massage, hammam, pedicures and manicures was fabulous: incredibly calm, professional and did an excellent job. The waiters were excellent as well, and although very discreet, were happy to have a chat and a joke.
On top of all this, the decor is superb. And we felt like it was almost our own home: there are enough courtyards, nooks, terraces, library, hammam and massage rooms etc etc that we rarely bumped into the other guests. Our room had magnificent high ceilings, a huge sculptured bath with oils in traditional bottles, huge shower, heated towel rails, marble and travertine, CD player, abundant storage - everything one would wish for.
A suggestion for travellers: do your touring and shopping and walks etc around Morocco first, then book into Riad El Fenn for the end of your holiday so you can kick back and enjoy it.
Ali and Neville from Australia
Exotic luxury with Riad El Fenn
Not having spoken French for quite some time, my partner and I were in a daze after our limousine driver from the Riad El Fenn dropped us off in a crazy whir of donkey carts, cars and motorcycles in the Medina (old town) of Marrakech. We seemed to understand from him that the Riad El Fenn, our hotel for four days, was down an alleyway that the driver pointed to. There was not a sign about any hotel in sight. Reluctanly we headed down the narrow alley and saw a large door with a bell on the side. We were assured from a passerby that this was indeed the Riad El Fenn. By this time, I was beginning to think I had made a terrible mistake, but not to worry, we would simply find a more suitable place as soon as we talked to the manager inside.
A beautiful girl opened the large door and although it was quite dark looking we stepped inside and WHOA! Before us in neat rows were hundreds of Moroccan slippers of all colors and brilliant paint and art all around us. She lead us into the main courtyard which was absolutely stunning. It was here we were introduced to the manager who gave us a complete tour of the 11 room hotel. It was in every way, exotic, erotic, luxurious and decorated in the best of taste. From the rooftop terrace which has possibly the best view in Marrakech, to the uniquely decorated bedrooms with fireplaces, to the spa and onsite restaurant, everything was superb and supremely peaceful.
Our 4 days were bliss and we shall return.
If you really want to enjoy your Marrakech holiday then this is the place to be. From orange juice welcome to free tea and cake in the afternoon. We took room No 1 and it was excellent choice. There are three rooms in the main courtyard (nine in total) and this one has small private bench/lounge place under the orange tree (they said "only for you" - but I can not guarantee that). Other two rooms didn't have that and the one opposite of us is really on the main way in and out of the Riad. There are no room keys (not needed indeed) and no TV in the room. I am big TV fan but I notice this only third day - speaks for itself, TV is the last thing you will think about here. Pool area is nice and pool was OK with warm water. We used Hammam once and one tip here - there are two options, one or two persons together. Basically two persons mean the other one should wait for 30 min while other is scrubbed, my advice go alone and I recommended it. Breakfast is excellent - from pastries, porridge, honey pancakes to corn flakes, you will be very satisfied. We had dinner once and it was very good, not sensational but very good. My drink recommendation would definitely be Mojito (with really fresh mint). Small private cinema room is available with probably best choice of films/documentaries I have ever seen.
Relax and enjoy, this is really place to leave your mind outside.
Riad El Fenn is fab
We were told by some people before we went to Marrakech that you either love it or you hate it. Well, thankfully, we absolutely LOVED it there - it's a fantastic, exciting, mad place made even better by the experience of staying at Riad El Fenn. When we arrived we were taken through to a courtyard which smelt of orange blossom and sat among the orange trees and other exotic flowers & birds sipping orange juice until we were shown to our beautiful cool room. The staff were gorgeous and friendly and couldn't have been more helpful and welcoming. The roof terrace has fab views of the mosque and, beyond that, the Atlas Mountains can be seen in the distance - this is where we came for breakfast, cocktails & dinner. It was a wonderfully romantic place. Also, we had a hammam while we were there which was quite an experience to say the least - we both certainly felt very clean afterwards ..... We stayed for 4 nights and both of us agreed that it was probably one of the most gorgeous places we've ever stayed - we'll definitely be back.
Riad el Fenn is a wonderful place. I stayed in a room that is off of the riad's recently opened courtyard, and all I can say is that it is the most impressive room I have ever stayed in. Twenty foot ceilings. Gorgeous plaster and wood detail. Creative use of colors. A rare and successful mix of old and new Morocco. And a very comfortable bed. The room isn't enormous, but it's not small either. And the height of the ceilings makes it feel bigger than it really is. Bathroom is great and has a fantastic shower. Admittedly, the riad is still working out a couple of kinks in these new rooms, which opened about one month ago. The fireplace in our bedroom had a glass wall at its back so that you could see the fire from the bathroom. However, the heat of the fire shattered the glass...I guess they hadn't thought this through very carefully. Also, my room didn't have a telephone or TV. This is totally fine by me (I actually enjoyed not having the distractions) but others might feel differently. Staff are not always easy to find, but you can usually hunt one down within a couple minutes. And once you find them, they are very polite and aim to please. Food is simple but very good. Public spaces are very luxe. Riad el Fenn feels like a really cool home in this regard, with interesting artwork and plenty of places to relax and read or have a drink. I especially enjoyed having breakfast in the morning on the roof terrace. In conclusion, I highly recommend staying here, but understand what this riad is and isn't. I wanted to stay at a riad that was very nice but also unique and trendy, and this place delivered perfectly. If you want a "Ritz-Cartlon does Marrakech," look elsewhere. FYI, I also stayed at Villa des Orangers during my visit to Marrakech and wrote a review about it.
Nice hotel shame about the management
Lovely looking hotel and great staff. However we had great problems with the managers who, after an initial overwhelming greeting, ignored us for the rest of the stay. They seemed more interested in sucking up to celebrity guests than helping out with other guests problems. Also at the end of the stay they pointed out their irritation with our children (Charming!!) even though they had told us that children were more than welcome in the hotel.
Would definitely recommend this hotel to A list celebrities with no children.
Be sure to choose a Riad
Marrakech provides beside the standard hotel chains small luxury Riads. They are within downtown and provide great luxury.
El Fenn is defintlly one of the best examples in Marrakech. It is located right inside the main quarter of Marrakech, but is quiet as it could be in this noisy town.
There is a rooftop for eating, a pool, hamam and free wirelsss internet access.
Staff is as incredible friendly and helpful.
The most amazing place ever!
Possibly the most amazing hotel (if you could call it that) weve ever experienced. A world away from the hustle and bustle outside, upon entering we were made to feel at home, there are so many nooks and crannies in this place we actually thought we were the only ones staying there, as it turned out it was full! The food was fantastic, fresh and healthy, when and where you want it. We had a hammam here which was fab and then cooled off in the stunning pool after. Also the cinema room is a must, with a wide selection of DVDs to choose from it was a great way to relax at the end of an even more relaxing stay. The rooms are all beautiful, very luxurious, and the small touches really go a long way. If it wasnt so far away we would be back there tomorrow.
This place is absolutely gorgeous!!! The service is magnificent and the rooms are beautiful. A definite must-see in Marrakech!
We have stayed 4 days in Riad El Fenn (in 3 different rooms), and the experience was simply superb.
All rooms were very luxury and charming, the food in the restaurant was delicious and very trendy, but the best of all were the extra services: tea/coffe in your door when you wake-up, breakfast at any time, a tea and a piece of cake in the afternoon.
Last but not least, the staff. Very friendly and always ready to help.
Excellent place for a relaxing weekend
TripAdvisor Reviews El Fenn Marrakech
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