Hilton Edinburgh Grosvenor
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Historical Traveler Reviews Hilton Edinburgh Grosvenor
Not what I'd expect from a Hilton Hotel
We stayed at the Grosvenor Hilton for a couple of nights on a B&B basis. The carpet was threadbare, the window was an old-style sash window that rattled all night long, the water was yellow and there was such a big gap under the door that the light from the hallway kept the room well lit. So, after finding it difficult to sleep, it wasn't great when housekeeping shouted to each other along hallways at around 8 in the morning! On a positive note, the breakfast was good and the staff were really great. However, that would not be anough to make me stay here again.
Not very good!
We had booked the Jurys Hotel, read the review and then cancelled it in favour of this Hilton - Mistake? Probably!
The Hilton was dirty, cold and in need of total refurbishment. We went there in the middle of winter and the radiators weren't even switched on, though looking at the state of the place, they probably didn't work.
On a positive side, the staff were helpful and the quality of the food was very good. The breakfast was plentiful and well cooked, although at £15 per person, it should be! The evening meal was very good as well.
I definitely wouldn't stay here again and would advis others against doing so until they refurbish the whole place and get some cleaners who clean!
Stayed at this hotel for a 2-night weekend break. The entrance looked shabby and cleanliness was not what I would expect in a 4 - star Hilton hotel. We booked a double room which we confirmed, but were allocated a twin room on arrival. Contacted reception to ask for a room change but were told there was nothing they could do as they were fully booked. Not impressed, and dont think I would stay here again.
Nice after a long stay...
I'm going to start out by saying that we stayed in one of the suites on the first floor and we only got it because we cashed in our Hilton points. That being said I will say what we thought of the place.
We loved our suite. It was very large and we got a complimentary bottle of champagne to celebrate our recent wedding sitting on the table. The bathroom was clean and spacious, and the bed was soft. There was only one heater and that was in the bedroom, so the living room was FREEZING!
Dinner at the restaurant was very mediocre. We were served by a girl who couldn't serve us drinks and then we had to wait forever to get them. The food was bland and not cooked well. Considering there was hardly anyone in the place, I thought we could have gotten more attentive service.
All in all though, we liked it. We only stayed one night and we thought it was heaven compared to where we stayed up in the Highlands. We were happy to be back in the city and happy to be there for one night.
Not quite the hilton standard you expect
I recently returned from a 1 night stay at the grovenor club hotel and was a bit disappointed. the rooms were old but nice high ceilings etc. bathroom was the main problem - water yellow, plughole full of hair, shower curtain hanging off and lights not correctly fitted.The breakfast wasn't any better beans and bacon stone cold, this aside, good location 3 star hotel but needing a bit of updating
4-star rating, 3-star hotel
The Hilton Edinburgh Grosvenor (not to be confused with the Hilton Edinburgh Caledonian) is conveniently located near the Haymarket train station about 5 minutes' walk from Princes Street. It is on a quiet street with good bus service around the corner and numerous decent restaurants in the neighborhood.
The Scottish Travel Bureau rates this hotel as four stars. This might have been a valid rating in 1990, but not by today's standards. No access to the Internet (not even dialup) from the guest rooms, no fitness center, no minibars, no mini-fridge in the rooms, no ice or vending machines (except for a cigarette machine). There's satellite TV, but it's only 7 stations: the BBC, ITV, Rupert Murdoch's Sky News (like the US Fox News), and the Cartoon Network. Sheets are only changed after 3 nights, but I had to ask on the 4th night.
In summary, it's OK if you are paying 69 pounds with breakfast, but it isn't worth much more. If I were returning to that neighborhood, I would stay at the nearby, brand new Fountain Court Apartments on Morrison Street.
Not a fan
I have nothing good to say about this hotel. We stayed at the Grosvenor Club, across the street from the main hotel (not our choice) and it was incredibly shabby. There was a large space under the front door (2-3 inches) so that we could hear anything going on in the very creaky hallway. The wallpaper was peeling and the bathroom was disgusting. I would NEVER stay here again.
We stayed at the Hilton for my husbands birthday. The reception staff were very welcoming and we had a fantastic room (we did pay to upgrade). I had arranged breakfast in our room on my husbands birthday as a suprise and the manager gave us champagne and a candle which I thought was a really nice touch. The hotel is ideally situated for the centre. We flew in to Edingburgh airport and caught a bus to the hotel which was ?5 per person return and are every 15mins. If we went back to Edingburgh we would stay at this hotel again.
Had better times at Hilton
I stayed over at the Hilton Grosvenor Edinburgh for a family party which was being held nearby. The rate of £49 including breakfast was pretty good, and it kept my Hilton HHonours account active for another year....
The room itself was a garden level single, and was reasonably well appointed - nothing outstanding, but pleasant.
What let this stay down was the service - definitely not up to the usual Hilton standard. The issues included: - Taking 1.5 hours and 2 phone calls to get an Iron and Ironing board brought to my room - Being woken by Housekeeping at 08:50 on a Saturday morning despite having a prominently displayed "Do not disturb" notice - Being charged for a newspaper which wasn't delivered (front desk did remove this on request)
Breakfast was the pretty standard Hilton fare, and the location is ok, but I think I'll be staying elsewhere if I need a hotel in central Edinburgh.
Not very good!
I stayed a couple nights at this hotel in Edinburgh in December of 2002. I was there just before new year's eve. The room was small, and somewhat dilapidated.The room service food was pretty bad, even for British food.....:-). I received a good nightly rate through a British booking agent company, but when I tried to extend my stay past the first two nights with the Hilton reservations people (who the staff told me I had to deal with), they asked for a lot more money per night, and even at the much lower rate I was paying, it wasn't worth staying there. To my awareness, Hilton has two hotels in Edinburgh. This one, the Grosvenor, and the Hilton Caledonian. The Caledonian, a very famous hotel, is within short walking distance of this one, and apparently much better than this one. About all I can say that is good about this hotel, is that it is within walking distance of all the downtown Edinburgh sights, and that some of the staff members were very nice and friendly, including one of the female front desk ("reception") personnel, and some of the bartenders (I met a nice young woman bartender from the Isle of Lewis, and also another nice young guy bartender from Malmo, Sweden). But I encountered other members of the Hotel's staff who were not very friendly at all. All in all, this hotel does not at all come up to "Hilton" standards, at least in my opinion. I would not stay there again unless I had to.
TripAdvisor Reviews Hilton Edinburgh Grosvenor
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