Eden Plaza Kensington

Address: 68 - 69 Queens Gate, London, England, SW7 5JT, United Kingdom | 2 star hotel
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This 2 star hotel, located in the Knightsbridge/Earl's Court/Kensington area of London, is near Natural History Museum, South Bank, Seven Dials, and Baden-Powell House.
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      Historical Traveler Reviews Eden Plaza Kensington London

      Hostel masquerading as a hotel


      A really crummy hotel - even the outside of the building was the most run down in kensington and that reflected the interior. Disgusting cramped rooms with dirt on the walls and wallpaper peeling off. Great location though but there are a million other hotels near Gloucester rd station that are light years ahead of this place. It was a hostel - a cramped, filthy hostel at that. 3* hotel? - yeah right!

      Listen to the reviews


      We stayed here for two nights as we went to a concert. Everything you read here is correct, the place is run down, horrible smell of chlorine, double beds that are just bigger than a single, we changed our room on arrival. there was an American couple enquiring about a room when we were there, but they said they had no free rooms to show prior to them making a firm booking, yet we got our room changed immediately and the second room wasn't much better, do yourselves a big favour stay somewhere else or you will regret it.

      Oh my God This is in Kensington????


      My room was in the basement! Water damaged walls, dirty carpet, broken TV, Scotch taped remote control (that didn't work anyway), hallways are in extreme disrepair, windows stuck open, no heat yet, no comforter, bad telephone and telephone services, crappy old IKEA furniture, no doors on the closet, questionable toilet, prisonlike bathroom, only either a hot or a cold faucet in sink, maids disregard the "do not disturb sign " questionable doors and security, broken bedside lamp, burned out spot lamps, dirty drapes, dirty walls, no drain plug in sink, purple/beige/yellow/white walls (each a different color), smell of chlorine bleach, view over a wall, utility closet and laundry carts, street noise, BUT A VERY FRIENDLY STAFF!

      Anyone staying here should be aware that the reviews posted here are true. It's a cheap, run- down hotel with a nice breakfast room, and is ideally located in a nice neighborhood 2 blocks from the tube and local commerces. I stayed three nights since I was always out and the only good thing was that I knew that the bed linens would be clean due to the chlorine bleach odor constantly in the air near the laundry room!!!!! Caveat Emptor!!!!

      I was in room 8. Basement level. I cannot say what the rooms upstairs were like.

      Please read the reviews, I was & am completely disgusted with this hotel .


      Please don`t be taken in by the reception it`s very nice . I used the lift to the basement and thought I had traveled to a third world country.I booked this hotel to see the sights , take in a show after all it was my wifes birthday .After spending the first 10 minutes in disbelief and insisting on another room ,which was worse. I then spent 2 hours trying to find another hotel .dont do it please..........

      Don`t waste your money!!!


      I can`t really describe in words how bad this hotel really is. My first clue was upon entering the lobby. Worn out furniture sitting on stained carpet. I checked into room 411. A room so tiny you had to go into the outside hallway to change your mind. Painted a hideous lime green and very dirty. The bathroom was missing tiles and dirty. I complained to the desk clerk and he appoligized and recomended the Holiday Inn down the street. This place is truley a dump. P.S. the Holiday Inn was wonderful and only forty pounds more a night!

      Crummy smelly and small rooms; noisy hotel


      This is a night I shall remember...as you can't easily forget bad memories!

      After we were given our room, we had to ask for another room, then again for another one! We visited 3 rooms and had to settle for one as it was getting late afternoon. One room was so moldy you couldn't even stay in it without feeling sick. The next one was so small you had to go over the bed to access a window with view...on a gray wall. The third was so tiny you would have thought you were in a brothel.

      All rooms had holes in the walls. All were dark. None of the restrooms had a well working flushing toilet. The bed lining in the one we ended up sleeping in was incredibly dirty. We asked for a sheet to cover it, but our request was dismissed.

      There is no air conditioning. It was a hot summer day. Sleeping with the window close is impossible. Sleeping with the window open gives you a glimpse of what it could be to sleep in the street, with police car sirens waking you up each time you fell asleep... A real nightmare!

      We spent one night there in our four days stay in London and quickly found a much better, and even cheaper place!"

      Not So Great hotel....GREAT NEIGHBORHOOD


      I booked this hotel through AAA. Afterwards, I checked it out on the internet. The pictures looked great. Don't believe what you see. I think some hostels are probably better kept. It's clean, but I would rate it "adequate". However, being located in a prime spot in Kensington dulled the disappointment of the room. The Victoria & Albert Museum, Natural History Museum and Harrods are very close and within walking distance. Restaurants, grocery stores, and internet cafes are everywhere. The tube station is right around the corner and get's you anywhere in minutes. So while the rooms at the Eden Plaza are reasonable, what you are really paying for is the location. Kensington is fabulous!

      Not worth it


      We picked this hotel for it's location. We stayed for just a few hours. The toilet and phone did not work. We were told the toilet was repaired while we were out, however it still did not work. We asked for another room and were told we could get one the next day! Hello? Please, all I wanted was a working toilet.

      Room was shabby, but I could have lived with that. Instead ,we paid double to stay elsewhere.

      Don't stay here


      We were booked for a 3 night stay. They had double booked our room.

      They moved us to another hotel for two nights. Knowing wht we know now we would have not come back to the hotel. The rooms are very small, the decor was appalling. The wallpaper was peeling, the shower head could not be secured properly, tiles were broken, the shaver light looked to dodgy to use, the doors were chipped etc etc.

      Not a pleasant stay.

      Keep away from this hotel at all costs

      TripAdvisor Reviews Eden Plaza Kensington London

      3.50 of 5 stars Very Good

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