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Historical Traveler Reviews Homewood Suites Richmond Airport Sandston
Terrible Attitude !
We had stayed here several times before so we went back about a week ago. I had also written a review of this place back in August 2003, and had raved about it.
I had booked the room over the Internet and had the confirmation stating all rooms had a fridge and a microwave. They gave us a room over the office -- no windows, no fridge or micro. It was horrible -- part of the room was being used for storage, no less!
We went back to the office where others were checking in. We were told if we didn't like it, we could check out. No "sorry, let's see what can do"... or anything. My husband was furious over the attitude and lack of customer service.
It was the worst experience we have ever had at Cocoa Beach -- and we have been staying out there at least a weekend every 5-6 weeks for the past 20 years. We went down to the LaQuinta and checked in -- almost the same rate, bigger and much nicer rooms, gorgeous pool, and helpful staff. We will never go back to the Luna Sea.
Luna Sea is basically nice, a good value
I was surprised to see a couple of really negative reviews of this hotel. We found it quite nice, with the only real negative being that our room was tiny. With 2 double beds supposedly accomodating 4 people, we could barely move around. But the pool was very nice, heated and nice furniture. We could walk next door to the 7-11 and across the street just aways to the beach. The continental breakfast was very nice - lots of items for that kind of thing, plus lovely seating in the lobby area to eat.
Quaint and friendly.
It was the name that caught my attention so we decided to stay one night and ended up staying on for a few days. The location was great, I walked to the beach everyday. The price was reasonable. The pool was heated and sparkling. The room was clean and the staff were friendly.
I would stay there again. Thank you for your hospitality.
My only choice for Cocoa Beach Reservations
We have stayed there 3 times & planning to go back! The first two times were great, but the last time was a bit disappointing, because I think they were switching ownership. I still thought it was ok. However, the pool was cold. We mentioned this to the staff and they said they would turn up the heater. Some of the other reviews put it down (it's not a place to go if you're planning to stay in your room your whole trip).
It's quiet, clean and pleasant. I have enjoyed it. Last year it didn't seem quite as friendly or organized. However, we are booking a room again this year. We are hoping things are back to normal. Another nice thing about this place is there is a 7-11 gas-staton next door which comes in which comes in handy. The breakfasts are good too (that way you don't have to hunt down the nearest Dunk'n Donuts). It is also centerly located. It's not a fancy place, but clean, charming, and comfortable. We'd recommend it!
Quiet, Nice Stay
We had a nice; comfortable stay; including swimming after dark with many people; with no rowdy's. Was good place to be with my teen daughter. Sorry the loud mouth's review in Oct. '03 wasn't good; I enjoyed it for the value.
Most horrible experience that my friends and I ever had. We travel a lot as a group and never had a problem.
The worst experience in our lives!!!
The accomodations were acceptable- is the only decent comment I can possibly say. The hotel front desk clerk/manager/owner made our stay at this establishment unbearable. If you are looking for a hotel to stay which allows fun, this is not the place to go. The management requires complete silence at the pool at 5pm, and has no tolerence for any gatherings of any social sort.
TripAdvisor Reviews Homewood Suites Richmond Airport Sandston
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I had an amazing time spending a full day at the ...
... sized bed
... BBQ to watch the sunset which was very nice! The BBQ that contiki put on was amazing and again reminded us of home! A snag in a bun with sauce and I was set! We donated some clothes to the local church in the morning to make way for the new bits and pieces and then we were off to The space ...
... uploaded a few pictures to Facebook. I then did a repack of my bag, cleaned up and then went for a walk around the area. Close to the hotel was a souviner shop, so i had a look inside, then went across the road to a grocery shop to pick up a few things for the BBQ to-nite.
Then it was back to the room to get ready for dinner, then over to the hotel BBQ area to help prepare dinner and have a few drinks. The BBQ was ...