Drury Plaza Hotel at the Arch
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I knew this would happen eventually. That in the course of a five week holiday the blog writing would fail to keep up with the travelling. I just didn't expect it to happen so soon.Three days to recap.
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Before we get to the Drury Hotel where "The Extras Aren't Extra!", I'd like to say a few words about Planet Sub. Planet Sub is the deli we stopped at right outside Kansas City and it was awesome. Hannah had the 6" Green Turkey sandwich and it was DELICIOUS! Eric had the 12" Super Hero and it too, was DELICIOUS! That's about all we have to say about …
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TravelPod Member ReviewsDrury Plaza Hotel at the Arch Saint Louis
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Not sure I would recommend this hotel to a friend, but definitely would to some enemies I have made along the way.
We called from the airport and were told in a rather surly manner that the Drury plaza doesn't have a shuttle bus and to take a taxi, which was fair enough.
But on arriving at the hotel, the solitary desk clerk seemed overworked and stressed. Even if she was, she might try to remember that she works in the hospitality industry. (Doesn't that term strike you as an oxymoron?)
OK, she is being paid to be hospitable, so how about a smile and a kind word for the travel worn guests checking in late at night?
And if you happen to arrive late on a Sunday night, there are virtually no eating options within the hotel. You will have to sate your appetite on rather dismal vending machine foods such as frozen lasagne; shelf stable pots of soup and cups of noodle.
The room we find is nothing like the picture we saw when booking.
There is a small window crammed into the corner of the room, and if you raise the blind you will see straight into another building.
The towels are thin and the bed linen looks like it has already been slept in.
One of our bags didn't make if from LA to St Louis, and was supposed to be delivered to the hotel before noon the next day.
It wasn't, so we decided to go our sight-seeing but left both the desk staff who were on duty with full and comprehensive instructions about the bag that was due to be delivered, emphasising that they must not turn it away even though we had technically checked out at noon.
We though the message had been received and understood. On our return we discovered that the bag had indeed been turned away, but the women we had left with full authority to sign for the bag stood giggling and pointed the finger of blame on a staff member who wasn't briefed by us about the bag.
HA bloody HA!
We caused enough of a stir for the manager to take responsibility and clean up the mess created by the incompetence of the desk staff, and he drove many miles to intercept the courier on a freeway and retrieve the suitcase, an act of kindness for which we were very grateful.
Location was the best thing about this hotel- it was a stones throw from the Cardinals home ground, but then I guess other hotels can claim that too.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Drury Plaza Hotel at the Arch Saint Louis
Great Weekend Trip
My family took a weekend trip to St. Louis to see a baseball game. I used this website's reviews to pick a hotel since we had never stayed in St. Louis before. I have to agree with the other reviews I read hear about this hotel. It was very clean and I can't say enough about the friendliness of the staff. They were very welcoming from the minute we arrived. The breakfast was very good and we had no trouble with the parking garage at all. It was very close to the Arch and to the stadium which was great. We will definitely return to this hotel if we attend another game there next season. All-in-all, a great weekend (Cubs won!) and a great hotel.
Spent two nights at the Drury Plaza Hotel in St. Louis as part of an extended weekend getaway, in which we spent a Saturday and Sunday night. Overall, just a great hotel experience. The staff of this hotel is among the friendliest and most accommodating I think I've experienced anywhere. We have two small children, ages 4 years and 11 mos., and we were made to feel welcome from the moment we signed in. A few little quirks...
Would stay at this hotel again and again! Walked to arch and across from the stadium. Indoor pool has a LIFEGUARD which is impossible to find in any hotel pool...very cool! Free breakfast buffet made the stay complete and made the trip out the hotel in the morning effortless! We'll stay here again next go around, for sure! The only thing I didn't like was the parking situation but they make it easy by giving access to park right in front of hotel to unload and check in... :-)
Friendly and Clean
We chose the Drury because of its close proximity to the Arch and Busch Stadium. Both were short walks away. We stayed for 4 days and were quite pleased with the service and staff. The staff at the front desk went out of their way to help us and suggest places to go. They were always courteous and friendly. The rooms were very clean and the decor was awesome. I don't know where one reveiwer stayed, but it didn't sound like our experience. Free breakfast was more than I expected and the Managers party was a positive plus. I would stay here again and probably try other Drurys in my travels.
Took a long weekend vacation with the family to St. Louis and we couldn't have asked for more from the Drury Plaza Hotel.
The hotel is beautiful, and I cannot say enough about how friendly and helpful the staff was. Staying here truly made our weekend. I plan on staying here for all future trips to St. Louis.
We stayed here because of its proximity to the Arch. DO NOT expect a view of the Arch if your getting a discounted room. They will not give it to you! Also, they do have their own parking garage but its always at capacity. We had to drive around the block 50 times one day of our trip just to get back in. And its an additional $10 per day! The managers reception (free booze) is cool but make sure you ask for extra drink tickets at check in. The rooms oh my God where do I start? First of all, the decor is awful and the linens are just as gross. We never slept with the comforter or shams as they we're obviously dirty. And the smell I will never forget. Somewhere between an ashtray and urine. Luckily, we had a full itinerary and didn't spend a whole lot of time in there. Please don't go there hoping to lock yourselves in your room for the weekend! Its not for those seeking quiet time with a loved one *wink, wink*!
This hotel is very beautiful with alot of security features that are wonderful. There was a Manager's reception from 5:30-7:30 with free snacks and pop and they give you 3 coupons for each adult that can be used for other drinks. We were only one block from the arch so we could easily walk there. We had supper at Max & Erma's which was very good. This is connected to the hotel as is a steakhouse which is on the other side of the building. We called at 4:00 on the evening that we needed the room and were able to get a 2 queen bed with refrig. for 109.00. The hotel and rooms are very clean and came with two free cans of pop and a bag of popcorn. We were very disappointed with the pool area. The pool is only 2 1/2 ft. to 4 1/2 ft. deep and not very big. There were 2 hot tubs and there is a lifeguard on duty. The only ones in the pool were kids with not much if any room for adults. There was a wonderful hot breakfast in the morning, with eggs, sausage, etc. I would recommend staying here because it does have a great location and overall they did a good job.
Great price, great hotel!
Free buffet breakfast and Manager's reception along with the beautiful atmosphere made this hotel a winner. Very clean with friendly staff and great location. Low price was a bonus!
The Drury Plaza was like a step back in time. The decor was beautiful and the breakfast fabulous!! The staff was very friendly and helpful, calling cabs for us at odd hours and suggestingplaces to go in the evening. I highly recommend a stay here.